Avantra vs Infraon IMS comparison

Avantra and EverestIMS are both solutions in the Server Monitoring category. Avantra is ranked #29, while EverestIMS is ranked #33. Avantra holds a 1.8% mindshare in SM, compared to EverestIMS’s 1.5% mindshare. Additionally, 100% of Avantra users are willing to recommend the solution, compared to 100% of EverestIMS users who would recommend it.

Avantra

Read 5 Avantra reviews

4,038 Views
767 Comparison Views

100% willing to recommend

Infraon IMS

Read 8 Infraon IMS reviews

2,377 Views
713 Comparison Views

100% willing to recommend

Avantra

Infraon IMS

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Executive SummaryUpdated on Aug 6, 2024

Avantra and Infraon IMS are two competing IT management solutions. Infraon IMS seems to have the upper hand due to its advanced feature set and comprehensive monitoring capabilities, despite Avantra's ease of use and customer support.

Features: Avantra offers automated issue detection and resolution, comprehensive SAP monitoring, and user-friendly dashboards. Infraon IMS provides a wide array of monitoring tools, scalability, and extensive reporting functionalities.

Room for Improvement: Avantra could improve its integration capabilities, enhance its reporting features, and enlarge its monitoring scope. Infraon IMS users suggest optimizing performance under heavy loads, streamlining configuration processes, and bettering user interface design.

Ease of Deployment and Customer Service: Avantra is known for its easy deployment process and responsive customer support team. Infraon IMS offers flexible deployment models but sometimes faces challenges during initial setup.

Pricing and ROI: Avantra users are generally satisfied with the setup costs and perceive a high ROI. Infraon IMS users find the overall value worth the price despite higher initial costs.

To learn more, read our detailed Avantra vs. Infraon IMS Report (Updated: April 2026).

Buyer's Guide

Avantra vs. Infraon IMS

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Avantra

Ranking in Server Monitoring

29th

Ranking in IT Infrastructure Monitoring

55th

Average Rating

8.6

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (53rd), SAP Service Providers (13th)

Infraon IMS

Ranking in Server Monitoring

33rd

Ranking in IT Infrastructure Monitoring

57th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (84th), Cloud Monitoring Software (47th)

Mindshare comparison

As of May 2026, in the Server Monitoring category, the mindshare of Avantra is 1.8%, up from 0.2% compared to the previous year. The mindshare of Infraon IMS is 1.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Server Monitoring Mindshare Distribution
Product	Mindshare (%)
Avantra	1.8%
Infraon IMS	1.5%
Other	96.7%

Server Monitoring

Featured Reviews

Mani Velayudhan

Manager, SAP Basis at The Scotts Miracle-Gro Company

Can be fine-tuned as required, provides real-time data but lacks sufficient machine learning capability

In terms of machine learning, there are a few areas that can be improved including short terms in the SAP system. Currently, it requires a team member to manually read the short term and then assign it to a team rather than having it assigned automatically. A downside of Avantra is that it comes with predefined values. Another issue is that identical recurring problems create duplicate tickets rather than showing them as repeats. They also need to do some kernel updates which I believe they're working on but I haven't seen it yet; I'm hoping the solution will be completely automated. I would like to see more on the machine-learning front and to have some third-party tools.

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it_user1631601

GTM Manager at a computer software company with 201-500 employees

Our process efficiency has improved by having all the information in one place, which has reduced manpower

The product is great. We integrated the ticketing tool with the monitoring tool. The agent ID creation is very easy when using this tool. It is so user-friendly. The user interface is good and also the pricing is great. The user interface is good, even a business user or layman can raise a ticket. They provide an all-in-one monitoring tool. If an issue happens, it gets integrated with the email, then proactively that ticket is being raised, which is good. The reporting is good. It is very clear. It is a customized report; however you want it, you can customize it. We use the solution’s role-based dashboards. The head of IT wants to use it so he can see holistically what is happening, e.g., what are the tickets being raised, what is a major issue, and what escalations are happening. There are different dashboards that are customized. For our head of IT, we made a separate dashboard. Then, for the executives, we made a separate dashboard based on time, like hourly or daily. All these reports were customized. While they didn't provide a BI dashboard, they provide a kind of graphical dashboard for whatever the issue is. Once you click on a particular ticket, it drills down to the issue, what it is and when the issue was raised. The drill down is good. It is more like a business intelligence (BI) tool. You can just scroll and zoom in. It goes deep into the issue. Once you click a particular dashboard, it will take you to the next page, then it takes you to the issue. Infraon IMS provides workflow automation for real-world use cases. This makes our work easier. It is just drag and drop (no coding) to build the workflows. For example, a particular ticket is being raised. It gets routed to three important IT executives within our team. From our team, it gets routed to the next level. The learning curve is good. Initially, there were no issues. As soon as the users saw the product, they understood what the product was. There wasn't any kind of training required for this product because it is very straightforward.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I definitely recommend this solution, it provides good value for money."

"It prevented two major failures in our SAP production systems."

"Deployment was amazingly short and simple; I do not think I have seen any SAP-related product installs ready to work so fast, and out-of-box it included most of the functions and settings that we needed."

"It's very easy to manage and use."

"The most valuable feature of Avantra is automation. The reduction of manual work and having them automated is one of the top reasons why I would use it."

"You can customize alerts based on need."

"It's just very user-friendly, and it's very easy to monitor the servers using Avantra."

"We use the solution to automatically trigger processes to help us resolve issues. The whole IT process has been automated, such as trying to map all the users and the escalation process. So, if any issue happens, we get an SMS and WhatsApp of the report. If there is a critical issue this has to be sorted out, like the entire data center being down, then there is an alarm."

"It is a stable product. After the initial configuration, you don't have to tweak it much. All systems of Everest IMS work perfectly."

"Infraon IMS allows us to do several things from a single window, which is important to us."

"It is a stable product; after the initial configuration, you don't have to tweak it much, and all systems of Everest IMS work perfectly."

"Overall, it's a wonderful one-stop ITSM solution for infrastructure."

"Once we installed this central system, our site engineers who provide the data started believing in the data's accuracy."

"The backup, restore, and comparison features are all good."

"Our response time is within 30 minutes for any support. This solution provides alerts immediately, so we are within our SLA, giving efficiency to our support."

More Infraon IMS pros

Cons

"We are currently exploring automation options for various areas, and Avantra should consider implementing automation for change request management, an area they have not yet ventured into. While Avantra is currently excelling in monitoring and system refreshes, there is scope for improvement in automating change request management. In addition to primarily focusing on SAP, Avantra currently performs kernel patches which are core SAP patches. However, exploring more into OS patching could be another potential area for Avantra to expand its automation capabilities."

"I think they can improve their UI, while very intuitive, I would like to see graphic updates."

"The machine-learning is lacking and should be improved."

"A downside of Avantra is that it comes with predefined values."

"The dashboard needs to improve."

"The dashboard needs to improve; it's not so clear right now and we need it to be more usable so we can have all of our reports in one easy-to-access place."

"There might be some features in other products that are currently not there in Everest IMS and can be included. I have not yet compared it with any other product."

"Technical support could use some improvement in terms of their response times and diagnostic accuracy."

"The GUI is in need of improvement. It is not drag-and-drop or easy to use."

"The graphical view of the topology does not show us all of the connectivity in our network, which is something that could be improved."

"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets."

"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure."

"There might be some features in other products that are currently not there in Everest IMS and can be included."

"We have enquired if there are any possibilities of monitoring non-IPBS devices."

More Infraon IMS cons

Pricing and Cost Advice

Information not available

"The pricing is reasonable, given the features that they provide."

"Licensing is calculated on a per-user basis."

"The cost model is within our budget. I have less than 180 critical assets, but the moment that I have 1,000 assets, then the license model is totally different. I don't know whether they are capable of handling that kind of a load. They could revisit the licensing model."

"We pay for a number of devices on the accounts and since it is on-premises, we pay the maintenance charges for the year."

"I think that the pricing for this solution is reasonable and varies by number of devices."

"If you are looking for the best product with the best price, Infraon is the best product. We evaluated five to six products and finally felt Infraon was better because of the pricing model, especially because it was more flexible."

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Manufacturing Company

11%

Construction Company

10%

Comms Service Provider

Manufacturing Company

20%

Financial Services Firm

17%

Outsourcing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	2
Large Enterprise	3

Questions from the Community

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What is the best network monitoring software for large enterprises?

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Compared 7% of the time

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Compared 8% of the time

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Compared 8% of the time

Equinix IBX SmartView vs Infraon IMS

Compared 5% of the time

Instana Infrastructure Monitoring vs Infraon IMS

Compared 4% of the time

StackState vs Infraon IMS

Compared 2% of the time

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Product Reports

Buyer's Guide

Avantra

May 2026

Download Avantra product report

Buyer's Guide

Infraon IMS

May 2026

Download Infraon IMS product report

Also Known As

No data available

Everest IMS

Overview

Avantra is an industry-leading platform designed to automate SAP operations for enterprises. It optimizes SAP landscapes, ensuring efficient performance management to meet the demands of large-scale environments while reducing manual tasks.

Avantra automates SAP operations, providing tools that enhance efficiency and reliability. It assists enterprises with advanced monitoring, performance optimization, and predictive analytics, crucial for managing complex SAP landscapes. By integrating seamlessly with SAP environments, it offers comprehensive insights and automations that lead to improved operational control and reduced manual intervention. Businesses benefit significantly by bridging IT operations with business objectives, thereby facilitating more effective resource allocation and decision-making processes.

What are the key features of Avantra?

Automated Health Checks: Conducts daily system analysis for consistent performance tracking.
Predictive Monitoring: Uses AI for early detection of potential SAP issues to prevent downtime.
Customizable Dashboards: Offers a clear view of system performance with customizable metrics.
Integration Capabilities: Seamlessly fits into existing workflows with robust integrations.

What benefits or ROI should users expect?

Increased Efficiency: Automation reduces the workload on IT teams, freeing up resources.
Cost Reduction: Minimizes downtime and resource wastage, leading to cost savings.
Improved Decision Making: Real-time data insights enable better strategic planning.
Enhanced Performance: Boosts system stability and enhances user satisfaction.

Avantra is particularly beneficial in industries with heavy reliance on SAP systems, such as manufacturing and finance. It helps streamline operations, providing rapid responsiveness to market changes and regulatory requirements, ensuring that businesses remain competitive and compliant in their respective fields.

Avantra

Infraon IMS offers network monitoring with real-time dashboards, customizable GUIs, and integrated tools, supporting device management and workflow automation efficiently.

Infraon IMS delivers stable performance with features tailored for easy customization and detailed network management. Users benefit from real-time monitoring through role-based dashboards and integrated ticketing tools. However, improvements in reporting, GUI usability, and AI integration are needed. Challenges include monitoring non-IPBS devices and improving connectivity visibility. Users require seamless Infraon Desk integration, ease of device addition, and enhanced topology views.

What are the key features of Infraon IMS?

Stable Performance: Provides consistent network oversight.
Customizable Dashboards: Role-based, interactive GUIs for tailored views.
Real-Time Monitoring: Comprehensive network visibility and alerts.
Workflow Automation: Streamlines operational processes.
Configuration Backup: Ensures data integrity and easy recovery.
Granular Reporting: Delivers detailed insights and analysis.
Intuitive Interface: Enhances user interaction and experience.
Quick Device Discovery: Facilitates effective network management.
Email Alerts: Keeps users informed on device status.
CSV Upload: Manages high-volume device data efficiently.

What benefits do users find in Infraon IMS?

Centralized Access: Simplifies firewall and device management.
Enhanced IT Management: Improved monitoring of uptime, downtime, and utilization.
Flexible Deployment: Support for global locations with cloud and on-premises options.
Link Monitoring Automation: Boosts operational efficiency.

In industries like IT infrastructure and data center management, Infraon IMS is utilized for network monitoring and managing key components such as leased lines and firewalls. Its capabilities aid diverse geographical locations in overseeing data centers, offering centralized monitoring and access to critical infrastructure.

EverestIMS

Sample Customers

Migros, Strauss, Migros, LAM research, Deloitte, Deloitte, Kiewit

Airtel, BSNL, BlackBox Corporation, ACT, Geojit, Canara Bank, Federal Bank, Corporation Bank, Birla Corporation, CESC Limited, Mphasis, GAIL, Udaan, Cowrks, SEBI, PowerGrid, ION, Summit Communications, National Information Technology Center (Nepal), Bhutan National Bank, Servion T, Greenlam, Translab Technologies, CMSIT Services, Nelco, HPCL, Navitas Life Sciences etc.

Buyer's Guide

Avantra vs. Infraon IMS

April 2026

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