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Avada Software Infrared360 vs OmniPeek comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avada Software Infrared360
Ranking in Application Performance Monitoring (APM) and Observability
72nd
Average Rating
8.8
Number of Reviews
13
Ranking in other categories
Business Activity Monitoring (6th), Message Oriented Middleware (MOM) (12th), Server Monitoring (35th)
OmniPeek
Ranking in Application Performance Monitoring (APM) and Observability
38th
Average Rating
7.8
Reviews Sentiment
6.0
Number of Reviews
8
Ranking in other categories
Network Monitoring Software (49th)
 

Mindshare comparison

As of August 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Avada Software Infrared360 is 0.5%, up from 0.1% compared to the previous year. The mindshare of OmniPeek is 0.7%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
OmniPeek0.7%
Avada Software Infrared3600.5%
Other98.8%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

WK
ICT Architect at a tech services company with 51-200 employees
Role-based access to queues, giving us more insights into problems
* We now have the possibility of getting a central perspective on all tenants. * We have defined access roles for developers. Therefore, they can 'read in' their queues on the development and testing stages. With special roles, they may also write. This improves our development and testing cycle. * For operative systems, we have restricted the access. Still, selected people can react if something is happening in the various BOQs.
Vinal-Patel - PeerSpot reviewer
Network Architect, internally known as Network Transformation Lead at a pharma/biotech company with 10,001+ employees
Real-time analytics and alerts improve application performance and network operations
OmniPeek's ability to convert application visibility into flow helps me quickly understand application performance over LAN, WAN, or wireless. Its real-time analytics, integrated with LiveNX, allow me to monitor business-critical applications and set up alerts for application performance issues. This centralized dashboard and alert system is highly valuable for maintaining network operations.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I highly recommend Infrared360 for an all-in-one IBM MQ tool."
"Monitoring that ties into our incident management system"
"The product has a small footprint on our system, they're very knowledgeable of MQ, which we use, and the features that they provide for monitoring our MQ system are just really, really good."
"We have easily created use case testing harnesses for specific flows that incorporate various message types."
"The administration piece makes it very easy to do MQ administration. It gives us a lot more flexibility and capabilities."
"One way it's helped the business is how you're able to empower MQ users, without your administrators, to be able to do different types of processes in the environment."
"Administration, Monitoring, and Delegation are the most valuable features of the solution."
"IR360 does not require a large team to manage our entire middleware estate and allows the leveraging of a logical model of reuse."
"It's a solid piece of software. It's stable."
"I believe the most crucial feature of OmniPeek search is the ability to sniff packets based on channel switching."
"This is a good product; I would recommend and encourage people to use it because it has helped me a lot in the field."
"OmniPeek is a good product, but you should know its purpose for your organization."
"OmniPeek's ability to convert application visibility into flow helps me quickly understand application performance over LAN, WAN, or wireless."
"The most valuable features are the voice bot, which checks the quality of service for voice, and the expert view that gives me insight on what and where to troubleshoot."
"The most valuable feature of OmniPeek was the ability it gave us to see the connection procedure."
"OmniPeek shows the entire packet flow and structure, particularly in security-related scenarios, whereas Wireshark sometimes fails to capture all packets."
 

Cons

"We definitely need a better overview in terms of a dashboard giving us insights."
"Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other, more Windows-like tools."
"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."
"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."
"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."
"The user interface could be sexier and more ergonomic. The competing products have similar problems."
"The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."
"OmniPeek doesn't support Linux or Unix installations, which prompted the shift to Wireshark."
"I don't see a clear roadmap in the future for improving this software."
"I am not using OmniPeek for automation, we only do manual testing. Automation testing is tedious to do. The automation should be more user-friendly. I have exposed some APIs but the usage is not user-friendly."
"The solution's automation has room for improvement."
"I would like to see the saving feature improved. We have had issues if you do not save your progress then you have to start from the beginning."
"OmniPeek needs to improve its performance level."
"Centralized management of configurations needs improvement."
"Sometimes setting up the filters for the product is difficult, and I can't quickly sharpen them from the home screen."
 

Pricing and Cost Advice

"Because the licensing is at the QMGR level, you need to have at least a small cushion of licenses for occasional enterprise needs."
"Start small, then increase licensing later as per your demand."
"Avada Software's licensing metric is very good because the license fees are based on the number of connections (which have not increased for us very much over the years) rather than the CPU processing power (which increases significantly whenever our hardware is upgraded) or the number of users (which has increased for us a lot since our original purchase)."
"Our internal budget calculation model incorporates the pricing per endpoint for any new projects. However, as our footprint for distributed queue managers shrinks as part of our shared middleware hub deployment, the initial licensing and support costs have been reduced over the last five years."
"The pricing for this solution could be improved, as it is a very expensive product."
"There are different types of licenses available."
"We have only purchased the add-on once and have not paid for any subsequent versions as it was too costly for us."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Construction Company
16%
Printing Company
7%
Marketing Services Firm
6%
Comms Service Provider
13%
Manufacturing Company
10%
Healthcare Company
9%
Educational Organization
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise5
By reviewers
Company SizeCount
Midsize Enterprise1
Large Enterprise7
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with OmniPeek?
There isn't anything specific that needs improvement in OmniPeek, as it performs better than Wireshark for our requirements. However, OmniPeek could benefit from supporting different platforms. Pla...
What is your primary use case for OmniPeek?
I have been working with the OmniPeek product for almost two years at the start of my career, primarily using it for wireless 802.11 Wi-Fi packets, sniffer, and analysis. My experience with OmniPee...
What advice do you have for others considering OmniPeek?
I didn't explore much about OmniPeek beyond its basic features. OmniPeek is user-friendly and easy to start working with, especially on the Windows platform. For beginners, it is very easy to handl...
 

Also Known As

Infrared360
Savvius OmniPeek
 

Overview

 

Sample Customers

USBank, Southwest Airlines, Visiting Nurse Services of New York, Aon Hewitt, Parker Hannifin,  Cantonal Bank of Zurich (ZKB), Hagemeyer NA, and many others
Apcon, Aruba Networks, Avaya Inc., Cisco Systems, Ekahau, Gigamon Systems, HP, IBM, IXIA, Meru Networks, Napatech, NextComputing, Procera Networks, Qualcomm Atheros, Ralink Technology Corporation, Telchemy
Find out what your peers are saying about Avada Software Infrared360 vs. OmniPeek and other solutions. Updated: August 2026.
909,948 professionals have used our research since 2012.