Automox vs Heimdal Endpoint Security comparison

Automox and Heimdal are both solutions in the Endpoint Protection Platform (EPP) category. Automox is ranked #36 with an average rating of 9.0, while Heimdal is ranked #40 with an average rating of 9.0. Automox holds a 0.2% mindshare in EPP, compared to Heimdal’s 0.5% mindshare. Additionally, 100% of Automox users are willing to recommend the solution, compared to 100% of Heimdal users who would recommend it.

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Executive Summary

We performed a comparison between Automox and Heimdal Endpoint Security based on real PeerSpot user reviews.

Find out what your peers are saying about CrowdStrike, Microsoft, SentinelOne and others in Endpoint Protection Platform (EPP).

To learn more, read our detailed Endpoint Protection Platform (EPP) Report (Updated: February 2026).

Buyer's Guide

Endpoint Protection Platform (EPP)

February 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cortex XDR by Palo Alto Net...

Mindshare comparison

As of April 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.5%, down from 4.0% compared to the previous year. The mindshare of Automox is 0.2%, down from 0.3% compared to the previous year. The mindshare of Heimdal Endpoint Security is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP) Mindshare Distribution
Product	Mindshare (%)
Cortex XDR by Palo Alto Networks	3.5%
Automox	0.2%
Heimdal Endpoint Security	0.5%
Other	95.8%

Endpoint Protection Platform (EPP)

Featured Reviews

ABHISHEK_SINGH

Senior Process Expert at A.P. Moller - Maersk

Gained full visibility and streamlined threat detection through behavior-based insights and AI integration

Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.

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Raphael Tiji

Senior Software Engineer at AT&T

Unified patching and remote access have strengthened security and reduced support overhead

Automox has significant potential and we truly appreciate its features and capabilities. However, we have encountered several performance issues, particularly with the remote access tool. We believe that with some improvement, it could replace other tools that we currently use. Exclusion for updates should be improved in Automox. Integration with Tenable vulnerability management should be improved, as it should be included. I do not have any other improvements needed for Automox that I have not mentioned yet, perhaps only small or wish-list features.

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DEEPAK KUMAR PACHDEO DUBEY

Senior IT Support Specialist at PXGEO

Delivers efficiency and agility with USB control limitations

One area where we lag is that, since we use everything from Heimdal, including XDR and other features, we also use the privilege manager feature called Elevation. What we lack is granular USB control. We have an issue where we can only switch USB on or off. I want to whitelist specific devices in the network, which I currently cannot do.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The dashboard is customizable."

"The integrations are out-of-the-box, as are the playbooks."

"Monitoring is most valuable."

"Traps pays for itself within the first 16 months of a three-year subscription."

"I can highlight that we have not faced any security incidents with Cortex XDR by Palo Alto Networks, and even though our environment is quite dynamic, we have not faced any security incident with Cortex XDR by Palo Alto Networks until now."

"Cortex XDR features advanced threat detection capabilities."

"Palo Alto is the core of the security infrastructure in the environment."

"We have found in our test Cortex XDR by Palo Alto Networks to be a very good tool."

More Cortex XDR by Palo Alto Networks pros

"Having Automox allows us to bother people less, fix things faster, and generally be a better managed services provider providing better service."

"Since using Automox, it has impacted my organization positively because it is absolutely great, has a fantastic price, and I have a better handle on missing patches in the environment."

"Automox is a great tool to use on a daily basis as we use it to remotely connect to end-user machines, it is very cost-effective and simple to use, set up, and deploy, and with remote patching, scanning, and monitoring all in one panel, it has saved us money quickly by eliminating tools we no longer need in our organization."

"We love the overall patch management abilities; it's the main driver of why we adopted Automox, and it has definitely stood up to the test of time."

"Automox is without a doubt the easiest patching tool I have ever used."

"The fact that it's just one product that can patch multiple operating systems is really great."

"It is a flexible solution that does a majority of the tasks."

"Automox has positively impacted our organization since we started using this tool as it has been a game-changer for us."

More Automox pros

"As compared to multiple solutions I have used in the past, Heimdal is a very agile and lightweight solution."

"Heimdal is a very agile and lightweight solution."

Cons

"Managing the product should be easier."

"Cortex XDR by Palo Alto Networks can improve mobile integration to allow access to the console."

"The solution eats memory of the computer, unlike anything I've ever seen."

"It is an enterprise-level solution. Its price could be less expensive."

"The solution should add unwanted malicious hash values to a block list so that whenever the action is triggered, it will automatically prevent the malicious content."

"There is a severe gap in functionality between Windows, Linux, and Mac versions."

"It automatically detects security issues. It should be able to protect our network devices while operating autonomously."

"I have run into some detection issues with Cortex XDR. It needs to be better at detection of internal attacks."

More Cortex XDR by Palo Alto Networks cons

"Sometimes if you want something done you're at the mercy of people having their machines turned on."

"Asset management would be a great feature to add to Automox. We would run easier scripts or more out of the box scripts that would help us in audits. \"

"However, I feel Automox's present quirks in its ability to manage multiple clients to constitute its weakest point."

"The biggest area they need to fix, without a doubt, is the ability to copy and sync profiles and worklets between all of the organizations you manage, and the ability to have top-level user access control across all of the companies that you manage."

"There should be better inventory capabilities. Right now, they only allow you to have insight into software out-of-the-box. It would be nice to also extend that into custom inventory that can be modified and managed by the practitioner."

"Automox needs some improvement, particularly in that remote support for Linux is lacking."

"When we bring on a new client, we need to go into that client and manually set up my account, my chief engineer's account, three technicians' accounts, and a billing person's account all over again, which is annoying."

More Automox cons

"What we lack is granular USB control."

"What we lack is granular USB control. We have an issue where we can only switch USB on or off."

Pricing and Cost Advice

"The price of the solution is high for the license and in general."

"The price of the solution could be reduced. I have customers that have voiced that the solution is good for the value but if I want to sell more of the solution the price reduction would help."

"We didn't have to pay any additional fee for the cloud instance. It just came with the renewal, which was nice."

"This is an expensive solution."

"It's the most expensive solution, but features-wise, it's quite strong. It's very good for protection, so the results are very good in the case of protection. I would rate it a two out of ten in terms of pricing."

"Its pricing is kind of in line with its competitors and everybody else out there."

"Cortex XDR by Palo Alto Networks is quite an expensive solution."

"I feel it is fairly priced."

More Cortex XDR by Palo Alto Networks pricing and cost advice

"The cost is very reasonable compared to the competition."

"The pricing and licensing costs have been great for us... My advice to others who are evaluating or thinking of implementing Automox is to give it a shot. If a free trial is still available, definitely use it, because it makes life a lot easier."

"For all these software tools, it is usually a subscription model. There is a monthly charge that we need to pass along to our clients because we are doing all this for their benefit. It is only a couple of bucks a month per computer, and that is a low enough price point where our clients, without exception, have accepted it, and said, "This is great. We will pay that. It sounds like a worthwhile thing.""

"Automox just charges us a set amount per user, per month, for using the product. That is very important to us. Because it's a cloud-native solution, you're saving on the cost of hosting an on-premises solution on your servers."

"We're doing it annually directly through Automox. It is per endpoint. It is $2 and some change per endpoint, but I believe the cost is right around $28,000. Everything is covered in this fee."

"The product is a great value."

"We are on the premium licensing, which is the one that has the API capability that we use."

"There are no additional costs in addition to the extended licensing fees with Automox. You get your support and your per endpoint license with what you purchased."

More Automox pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Construction Company

14%

Financial Services Firm

10%

Comms Service Provider

Manufacturing Company

Government

Manufacturing Company

Financial Services Firm

Computer Software Company

Construction Company

17%

Computer Software Company

12%

Comms Service Provider

Non Profit

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	44
Midsize Enterprise	20
Large Enterprise	48

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	3
Large Enterprise	10

No data available

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One

Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...

See all answers

Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)

Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...

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How is Cortex XDR compared with Microsoft Defender?

Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...

See all answers

What needs improvement with Automox?

Automox needs some improvement, particularly in that remote support for Linux is lacking. Additionally, remote suppor...

See all answers

What is your primary use case for Automox?

Our main use case for Automox is that we as a company need to be Cyber Security Plus compliant, and therefore we need...

See all answers

What advice do you have for others considering Automox?

Automox is a modern, simple-to-use, and powerful tool that works well for all sizes of organizations that have a mix ...

See all answers

What is your experience regarding pricing and costs for Heimdal Endpoint Security?

Pricing, compared to what we had before, was quite economical. There was a difference of about twenty percent or some...

See all answers

What needs improvement with Heimdal Endpoint Security?

One area where we lag is that, since we use everything from Heimdal, including XDR and other features, we also use th...

See all answers

What is your primary use case for Heimdal Endpoint Security?

My company colleagues and I use this antivirus solution. I am part of a company where I deploy solutions, and I also ...

See all answers

Comparisons

Microsoft Defender for Endpoint vs Cortex XDR by Palo Alto Networks

Compared 8% of the time

SentinelOne Singularity Complete vs Cortex XDR by Palo Alto Networks

Compared 6% of the time

CrowdStrike Falcon vs Cortex XDR by Palo Alto Networks

Compared 4% of the time

Cortex XSIAM vs Cortex XDR by Palo Alto Networks

Compared 4% of the time

Symantec Endpoint Security vs Cortex XDR by Palo Alto Networks

Compared 3% of the time

More Cortex XDR by Palo Alto Networks Competitors

NinjaOne vs Automox

Compared 11% of the time

Microsoft Intune vs Automox

Compared 8% of the time

Microsoft Configuration Manager vs Automox

Compared 7% of the time

Tanium vs Automox

Compared 7% of the time

Rapid7 Metasploit vs Automox

Compared 7% of the time

More Automox Competitors

CrowdStrike Falcon vs Heimdal Endpoint Security

Compared 12% of the time

Microsoft Defender for Endpoint vs Heimdal Endpoint Security

Compared 8% of the time

Cisco Umbrella vs Heimdal Endpoint Security

Compared 5% of the time

Infoblox BloxOne Threat Defense vs Heimdal Endpoint Security

Compared 5% of the time

Coro vs Heimdal Endpoint Security

Compared 5% of the time

More Heimdal Endpoint Security Competitors

Product Reports

Buyer's Guide

Cortex XDR by Palo Alto Networks

March 2026

Download Cortex XDR by Palo Alto Networks product report

Buyer's Guide

Automox

March 2026

Download Automox product report

Buyer's Guide

Endpoint Protection Platform (EPP)

February 2026

Download Heimdal Endpoint Security product report

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps

No data available

Heimdal Next-Gent Endpoint Antivirus, Thor Vigilance Enterprise, Heimdal Endpoint Detection and Response, Heimdal DNS Security - Endpoint, Heimdal Threat Prevention, Heimdal Ransomware Encryption Protection

Overview

Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.

Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.

What are the key features of Cortex XDR?

Advanced Threat Detection: Uses AI and machine learning for proactive threat identification.
Multi-layered Security: Combines various security measures for comprehensive protection.
Endpoint Protection: Safeguards against malware and exploits.
Behavioral Analysis: Monitors suspicious activity for early detection.
Automatic Threat Response: Automates responses to neutralize threats.

What benefits should users expect?

Ease of Use: Simplifies security management with intuitive design.
Resource Efficiency: Minimizes impact on system resources.
Integration Capabilities: Works well with existing security setups.
Reduced Analyst Workload: Automates processes to decrease manual intervention.

Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.

Palo Alto Networks

Facing growing threats and a rapidly expanding attack surface, understaffed and alert-fatigued organizations need more efficient ways to eliminate their exposure to vulnerabilities. Automox is a modern cyber hygiene platform that closes the aperture of attack by more than 80% with just half the effort of traditional solutions.

Cloud-based and globally available, Automox enforces OS & third-party patch management, security configurations, and custom scripting across Windows, Mac, and Linux from a single intuitive console. IT and SecOps can quickly gain control and share visibility of on-prem, remote and virtual endpoints without the need to deploy costly infrastructure.

Automox dramatically reduces corporate risk while raising operational efficiency to deliver best-in-class security outcomes, faster and with fewer resources.

Automox

Heimdal Endpoint Security, is a comprehensive suite of security tools designed to safeguard devices from a range of cyber threats. Offering functionalities like Next-Generation Antivirus, Endpoint Detection and Response, Application Control, Firewall, and Mobile Device Management, Heimdal ensures a multi-layered defense against malware, suspicious activities, and unauthorized applications. Its benefits include proactive threat detection, enhanced efficiency through task automation, centralized management for streamlined administration, and dedicated mobile device security features. Targeted primarily at businesses and organizations of all sizes, Heimdal Endpoint Security caters to the diverse cybersecurity needs of modern enterprises, providing robust protection against evolving threats.

Heimdal

Sample Customers

CBI Health Group, University Honda, VakifBank

Information Not Available

Brother, Symbion, CPH West

Buyer's Guide

Endpoint Protection Platform (EPP)

February 2026

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