Automic Automation vs IBM Cloud Pak for Automation comparison

Broadcom and IBM are both solutions in the Business Orchestration and Automation Technologies category. Broadcom is ranked #12 with an average rating of 8.3, while IBM is ranked #30. Broadcom holds a 0.7% mindshare in BOAT, compared to IBM’s 0.9% mindshare. Additionally, 94% of Broadcom users are willing to recommend the solution, compared to 100% of IBM users who would recommend it.

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Executive Summary

We performed a comparison between Automic Automation and IBM Cloud Pak for Automation based on real PeerSpot user reviews.

Find out in this report how the two Business Orchestration and Automation Technologies solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Automic Automation vs. IBM Cloud Pak for Automation Report (Updated: June 2026).

Buyer's Guide

Automic Automation vs. IBM Cloud Pak for Automation

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Mindshare comparison

As of August 2026, in the Business Orchestration and Automation Technologies category, the mindshare of Automation Anywhere is 6.3%, down from 7.5% compared to the previous year. The mindshare of Automic Automation is 0.7%, up from 0.0% compared to the previous year. The mindshare of IBM Cloud Pak for Automation is 0.9%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Orchestration and Automation Technologies Mindshare Distribution
Product	Mindshare (%)
Automation Anywhere	6.3%
Automic Automation	0.7%
IBM Cloud Pak for Automation	0.9%
Other	92.1%

Business Orchestration and Automation Technologies

Featured Reviews

Venkat Sivaprakash

Management Consultant at Accenture

Has significantly improved document-driven workflows and reduced processing time across finance and HR functions

Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.

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Peter Grundler

Senior Consultant at Tricise

Helps to move away from manual tasks and offers wide platform support and web-based interface

Customers want to move away from manual monitoring and checking processes. Automating these processes helps in time-saving and reduces human error. When you automate business processes, it reduces mistakes. It eliminates the risk of manual errors such as typos. There is a 20% to 30% reduction in human error. It fulfills all the needs when it comes to visibility and control across various operating platforms. It is the perfect product for managing processes that span multiple operating platforms. Automic Automation has the widest platform support compared to other products, such as Control-M, Tivoli from IBM, or Stonebranch. It definitely helps with compliance processes. We have had a lot of customers for two years with a focus on compliance, and it works. They were successful. Due to the fact that our customers can automate a lot of things, it reduces operating costs. It is hard to give a number because the savings are different for each customer. If a customer never had any automation, there could be about 80% savings after implementing Automic Automation, whereas for a customer who already has automated tasks, the difference will be less by adding Automic Automation. They might see 5% to 10% more savings. Automic Automation helps improve our ability to meet SLAs. In the recent versions, SLA management has been integrated, which previously was an external component. Because a lot of customers used it and asked Broadcom to implement SLA management into the workload engine, Broadcom included it. We see more and more customers running their SLA management via the Automic Automation product.

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SYEDMUJTABA

Vice President - Digital Automation Services at Techvista Systems

Effectively handles parallel instances effectively

I find it quite straightforward, perhaps around 8.5 out of 10 in terms of ease. When we upgraded from the old version of IBM BPM to the new one within IBM Cloud Pak for Automation, we didn't encounter any major issues. There were some minor ones, but they were easy to overcome.The migration process was part of our deployment strategy. We had a plan to migrate two processes per week from on-premises to the cloud. The migration involved taking the instances and migrating them to the new environment. There is an inbuilt feature in IBM Cloud Pak for Automation that facilitates the migration process, although I personally haven't conducted it myself; it's managed by my team. Overall, the setup process was relatively smooth.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"IQ Bot has been one of the top-notch solutions that I have seen in the OCR field, which covers a lot of the areas where we can transition unstructured data into structured data."

"For people looking for my recommendation for an automation product, I definitely would recommend Automation Anywhere instead of going for a more orthodox or older technology."

"We have saved customers 400% in terms of time saved by implementing this product."

"We have automated our critical functions, like supply chain management and purchase orders, and we have staff who have been moved out of the mundane tasks and are now doing value-added activities."

"The features are pretty easy to use, like the drag and drop feature. It is easy and understand, even a layman knows how the application works. All the basic stuff can be done by anybody."

"The overall usefulness of Automation Anywhere is the most valuable aspect of the solution."

"The technical support is very good. We are very happy with them."

"We mostly used the Database commands in order to make the process faster and more secure, rather than using Excel or a CSV for reading the input files."

More Automation Anywhere pros

"Support is good and it works fine."

"The ability the system has to dynamically create groups, schedules, and workflows is crucial to us. In a fast-paced, agile environment, our teams are very lean. Monitoring and maintaining of all the approximately 2,000,000 executions of Automic jobs are managed by only three employees. The system has been designed to be as dynamic and versatile as the business processes and teams that own them."

"Without automation, it would be nearly impossible to do all the jobs that we are doing."

"Automic Automation allows us to serve the service without interruptions."

"They just talked about adding support for hundreds of thousands of agents, and I know it goes up to about a thousand clients per engine, so you can do a lot with that. It's a very scalable solution."

"It's easy to use. When you schedule jobs, if you can speak English you can schedule them easily and correctly. Also, there's a lot of flexibility because the product allows you to do many tasks, in multiple ways, so you can choose the way that works best for your environment."

"You gain a lot of time and effort because you can automatize many things, as repetitive tasks cost us, so we can reduce them to zero effort and minimal costs by using the product."

"Typically we use the product to automate the delivery of the files that we pick up from clients and use for processing, and once processing is over, we use it to deliver results downstream to the client's delivery center, and so far it has been outstanding, saving us money and improving our overall quality without any issues."

More Automic Automation pros

"What this product allows us to do is to move from on-prem instances where we are running independent instances of FileNet, Datacap, and ODM. It allows us to leverage container-based resiliency and availability modeling so that we have some visibility across the CP4BA ecosystem. We're now migrating all of our data to be in the Cloud Object Storage, and we can now use some of the features of Azure in terms of how we store and retrieve content for our members and our providers."

"I believe two significant features of IBM Cloud Pak for Automation are the focus on SLA management and the capability to handle parallel instances effectively. Parallel instances, for instance, are valuable when dealing with a large number of users, enabling tasks to be performed concurrently for efficient system operation. The SLA aspect is crucial for tracking and ensuring timely completion of tasks. Additionally, the cloud compatibility of IBM BAW allows for seamless migration from on-premises to the cloud. This version also includes a business rule management system for storing and managing business rules effectively."

Cons

"They have a ridiculously expensive bot licensing structure, especially for the Asian region."

"The IQ Bot could use improvement."

"Since Automation Anywhere's Japan office was only recently opened, it seems the support has not been as good as support for other package applications."

"Reporting could be better because there is a little bit of overkill in getting information about the utilization of the bot license. This could be a little bit improved."

"The expectations of what we thought was possible, versus what appears to be possible, were a little bit off."

"I would like to have the MetaBot screen name title dynamic instead of static."

"Automation Anywhere's network has room for improvement."

"The initial deployment and onboarding process was somewhat difficult, but once things stabilized, the experience became excellent."

More Automation Anywhere cons

"Some of the things we don't do are mainly because we don't know how to do them. Hands-on training can be expensive, so we find other ways to work around things to forgo the hands-on training. It is also an issue because we are a Linux shop and most trainers are Windows-based."

"In case we run into performance issues, it is sometimes hard to find out what is the real cause for it."

"We found that some Actions Packs and plugins do not have documentation, are incomplete, or are of poor quality."

"Every time we have the same mistakes from one version to the next version. It is terrible."

"New web interface is not fit for purpose."

"There is one missing part in the product concerning recurring tasks. You can schedule a recurring task by a context action, and run it as recurrent, but it creates a time container which can be quit and disappears."

"In talking with other customers as well, they would like to see a few enhancements done where you can pull in outside data sources to get a cumulative view from one centralized place."

"Every time we have an upgrade for a new version, we have stability problems, because the versions are not as good as they should be."

More Automic Automation cons

"I believe there is room for improvement in the user interface, particularly in the Process Portal that customers use to view and manage their tasks. The UI of the Process Portal needs enhancement. Additionally, in the next release, I would like to see improved compatibility with Angular, allowing for direct integration with front-end systems. It would be beneficial to have built-in GUI features based on Angular within the system, rather than developing separate applications externally. This, in turn, would provide a more seamless and enhanced front-end experience."

"Upgrading to the new platform while trying to modernize is always challenging because it is like you have a moving target."

"One of the challenges we're having is finding vendors who have experience in developing on the cloud. We can find developers on the old platform, but it is leading-edge technology. So, we are having some challenges, and IBM is assisting us to find vendor partners. To be able to leverage all the capabilities of the new platform, we have to upgrade our existing ecosystem of FileNet applications. Upgrading to the new platform while trying to modernize is always challenging because it is like you have a moving target."

Pricing and Cost Advice

"It's a bit expensive compared to other RPA tools on the market."

"We have seen ROI on one of the process, but not on the other processes yet."

"The cost can be reduced a little for users."

"The setup cost depends on multiple factors, so you need to get details before choosing."

"We have seen ROI in terms of cost and time with a couple of our projects."

"We're paying a monthly subscription fee for the bot and for services. There are no additional costs beyond the standard licensing fee."

"As far as costs, it depends on your use. We started with a basic department pack, which is over 10K. The additional costs depend on the scale of the engagement and how it pans out. We customize to our needs on the go."

"The licensing fees are approximately $10,000 USD for between five and ten users."

More Automation Anywhere pricing and cost advice

"We cannot use all the functions because they are too expensive."

"You do not need any humans to start jobs, so you can save a lot of money."

"Broadcom has recently changed its licensing model. I do not deal with pricing, but from what I heard from customers is that due to the increased pricing, some of them are thinking of reducing tasks in Automic to have fewer executions. Others are thinking of replacing Automic Automation."

"This is a support system for us, not our core business, so we purchased this product inexpensively."

"Pricing is competitive compared to other major vendors."

"Certain licenses can be a bit expensive. The PeopleSoft agents, in particular, are a bit pricey."

"The pricing of Automic Automation varies depending on the specific contract terms."

"Do your own proof of concept. Make sure you know what you want. Be clear about what you want the product to do for you. Go out and meet with the vendor, then test it."

More Automic Automation pricing and cost advice

"Its cost is almost the same or comparable to what we pay with FileNet, but I'm not sure what we pay a year. A good part of CP4BA is the CPU-based licensing model. When we're dealing with 50,000 dentists, for example, if we were to use Salesforce, we would be hit with the licensing of 50,000 dentists, whereas when we build out in CP4BA, it is just based on our CPU usage, not on individual licenses."

"IBM Cloud Pak for Automation is relatively expensive, especially considering it is designed for long-living processes, not for normal automation needs. On a scale of one to ten, I would rate the pricing at around 9. There are no additional costs beyond the standard licensing fees, but IBM has multiple pricing models that make it expensive in its own way. Different plans are available, but overall, the experience suggests it is a costly solution."

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Manufacturing Company

11%

Construction Company

11%

Outsourcing Company

10%

Financial Services Firm

14%

Manufacturing Company

12%

Computer Software Company

Outsourcing Company

Construction Company

12%

Outsourcing Company

10%

Financial Services Firm

Wholesaler/Distributor

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	157
Midsize Enterprise	82
Large Enterprise	558

By reviewers
Company Size	Count
Small Business	19
Midsize Enterprise	14
Large Enterprise	67

No data available

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

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How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

See all answers

What is your experience regarding pricing and costs for Automic Workload Automation?

The pricing was client-wise, but they are changing it to execution-wise pricing. So, we are in negotiation.

See all answers

What needs improvement with Automic Workload Automation?

Automic Automation has some disadvantages; it is more simplified, and sometimes it can be complicated. The technical ...

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What is your primary use case for Automic Workload Automation?

I have been dealing with Automic Automation for probably around ten years. I have been both a partner with Automic, w...

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Comparisons

UiPath Platform vs Automation Anywhere

Compared 12% of the time

Microsoft Power Automate vs Automation Anywhere

Compared 9% of the time

Blue Prism vs Automation Anywhere

Compared 6% of the time

AutomationEdge vs Automation Anywhere

Compared 3% of the time

WorkFusion vs Automation Anywhere

Compared 2% of the time

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Control-M vs Automic Automation

Compared 13% of the time

AutoSys Workload Automation vs Automic Automation

Compared 7% of the time

Redwood RunMyJobs vs Automic Automation

Compared 7% of the time

AppWorx Workload Automation vs Automic Automation

Compared 5% of the time

Stonebranch vs Automic Automation

Compared 5% of the time

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Appian vs IBM Cloud Pak for Automation

Compared 16% of the time

IBM BPM vs IBM Cloud Pak for Automation

Compared 13% of the time

Camunda vs IBM Cloud Pak for Automation

Compared 13% of the time

Nintex Process Platform vs IBM Cloud Pak for Automation

Compared 9% of the time

Azure Automation vs IBM Cloud Pak for Automation

Compared 8% of the time

More IBM Cloud Pak for Automation Competitors

Product Reports

Buyer's Guide

Automation Anywhere

August 2026

Download Automation Anywhere product report

Buyer's Guide

Automic Automation

August 2026

Download Automic Automation product report

Buyer's Guide

Process Automation

July 2026

Download IBM Cloud Pak for Automation product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)

Automic Dollar Universe

No data available

Interactive Demo

Automation Anywhere

Demo not available

Broadcom

Demo not available

IBM

Overview

Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.

Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.

What are the important features of Automation Anywhere?

Ease of Use: Simplifies automation tasks with a user-centric interface.
Robust Connectivity: Provides seamless integration with multiple systems.
GenAI-Driven Document Automation: Leverages AI to automate document management.
Process Automation & Co-Pilot: Enhances workflow automation with advanced AI.
Cloud-Native Platform: Enables rapid deployment and integration.

What benefits should be evaluated in reviews?

Time Savings: Automation drastically reduces manual processing time.
Cost Efficiency: Decreases overall operational costs by automating tasks.
Productivity Enhancement: Streamlines workflows with AI-driven tools.
Improved Integration: Enhances ability to work with multiple systems.
Scalability: Supports growth with a flexible cloud-native architecture.

In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.

Automation Anywhere

Automic Automation offers a web-based GUI for high scalability and flexibility, integrating with platforms like SAP and Oracle. It promotes efficient process automation and supports multiple OS environments, benefiting diverse industries with its robust predictive capabilities.

Automic Automation facilitates process automation and workload management, providing valuable integration with applications like SAP and Oracle. It supports a wide range of operating systems and environments, enabling seamless workflow automation. It features a web-based interface accessible across devices, ensuring scalability and flexibility for complex job automation. Users find its predictive capabilities and platform support instrumental in enhancing operations, although improvements are noted in reporting, cloud integration, and documentation. Licensing and pricing structures also present room for optimization, along with workflow dependency management and smoother upgrade paths.

What are the key features of Automic Automation?

Web-based GUI: Accessible on any device, enhancing user convenience
Application Integration: Supports SAP, Oracle, and others for robust workflows
Comprehensive Scripting: Allows detailed automation customization
Process Automation: Powers efficient and complex job automation
Scalability and Flexibility: Expands across various platforms and environments

What benefits and ROI should users expect from Automic Automation?

Improved Efficiency: Reduces manual tasks and streamlines processes
Extensive Platform Support: Cost-effective management of different systems
Predictive Capabilities: Enhances operational decision-making
Robust Integration: Harmonizes with diverse applications, aiding business functions

Automic Automation sees implementation in industries like banking, finance, and telecommunications, where it automates ERP systems, schedules batch jobs, integrates workloads, and manages file transfers. By supporting SAP, Oracle, and ETL tasks, it aids efficiency and workload automation across varied environments including cloud and mainframe systems.

Broadcom

IBM Cloud Pak for Automation enhances efficiency with a comprehensive suite of tools designed for business process automation and optimization. It offers robust features that streamline workflows, help in faster decision-making, and foster agility.

IBM Cloud Pak for Automation provides a modular platform for businesses aiming to automate operations and orchestrate workflows seamlessly. It integrates AI-powered solutions to handle repetitive tasks and enable intelligent automation across the enterprise. With cloud-native architecture, it supports rapid deployment and scalability, making it adaptable to evolving needs. Its flexibility allows for the integration of third-party applications, ensuring a customizable approach that meets diverse automation requirements. Its compatibility with Kubernetes further boosts its deployment capabilities, enabling businesses to manage workloads more efficiently.

What features make IBM Cloud Pak for Automation stand out?

AI-Powered Automation: Uses machine learning to streamline tasks.
Workflow Orchestration: Organizes business processes for swifter management.
Robust Integration: Seamlessly integrates with third-party tools for enhanced workflows.
Cloud-Native Architecture: Ensures scalability and adaptability to changing conditions.

What benefits and ROI should users expect?

Increased Efficiency: Automation of repetitive tasks leads to improved workflow speed.
Reduced Costs: Less manual intervention saves resources and operational costs.
Agility: Quick adaptation to business changes due to seamless integration and orchestration.
Scalability: Designed to grow with business demands, supporting expansion without disruption.

IBM Cloud Pak for Automation is extensively implemented in industries such as finance, healthcare, and manufacturing. In finance, it automates back-office operations, thereby increasing processing speed for transactions. Healthcare leverages it to manage patient data and streamline administrative tasks, which enhances both efficiency and patient care. In manufacturing, it drives production line automation, enabling better quality control and faster time-to-market. Its industry-specific applications underline its adaptability and effectiveness in automating and optimizing enterprise processes.

IBM

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

ING, Adidas, 84.51, ESB

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Buyer's Guide

Automic Automation vs. IBM Cloud Pak for Automation

June 2026

Free Report: Automic Automation vs. IBM Cloud Pak for Automation

Find out what your peers are saying about Automic Automation vs. IBM Cloud Pak for Automation and other solutions. Updated: June 2026.

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