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Automic Automation Intelligence [EOL] vs VMware Aria Automation Orchestrator comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JAMS
Sponsored
Average Rating
8.8
Reviews Sentiment
6.7
Number of Reviews
37
Ranking in other categories
Workload Automation (3rd)
Automic Automation Intellig...
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
3
Ranking in other categories
No ranking in other categories
VMware Aria Automation Orch...
Average Rating
8.6
Reviews Sentiment
7.7
Number of Reviews
3
Ranking in other categories
Workload Automation (15th)
 

Featured Reviews

reviewer2770605 - PeerSpot reviewer
Cloud Engineer at a financial services firm with 501-1,000 employees
Has streamlined complex job scheduling across scripting languages while reducing manual effort
JAMS could be improved with a web client that is accessible and as fast as a normal website, eliminating the need to RDP to the servers to access the JAMS client. A functionality running on the JAMS server to continuously check the JAMS agents would ensure they are working properly. If an agent is not responding, a feature to restart the service from the job server machine would be beneficial. The upgrade process, particularly when switching from V6 to V7, could be clearer in terms of documentation, ideally with screenshots showing exactly what needs to be done on each screen.
DS
Personal Assistant at Centrum.sk
Saves time on manual processes and provides alerts on special scenarios
The installation process is quite straightforward, although some database knowledge is required for setting up the base. Alternatively, someone with the necessary capabilities can handle this step for you. Overall, the installation is especially easy for Windows platforms. Deployment can be completed in three days. The number of people required to manage the tool depends on the size of the environment. One person may suffice for smaller environments, while larger environments may require two or three individuals. The frequency of scheduling requests, additional responsibilities within the environment, and the company's specific needs all play a role in determining the necessary staffing. One or two individuals can handle the maintenance if the setup is stable with minimal changes. However, in the case of frequent changes, more staff may be needed to manage the tool.
Mayank-Goyal - PeerSpot reviewer
Senior Technical Consultant at MBCOM
Have streamlined multi-cloud provisioning and reduced virtual machine delivery time from days to hours
In terms of Orchestrator as a tool there is a lot of room for improvement, specifically in being more developer-friendly though it has come a long way. From that perspective, certain modern features are missing, especially when compared to developer tools such as Visual Studio Code or other code editors. That's essential, considering it's the primary development tool for VMware. In terms of Automation, there should be more features that align with what public cloud interfaces can provide. Not everyone is a developer; therefore, if they can offer out-of-the-box features for the most common scenarios that customers need, it would be highly beneficial for end users.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The code-driven automation for more complex scheduling requirements frees up time because it's really easy to use... It's almost like a stand-alone software that we can't live without."
"The overall product is fantastic. I love it. It has been a fantastic, solid product. If I have one tiny bit of a problem with it, the support team gets in touch with me right away. I don't know if I've had another service that has been as fantastic as the JAMS support team."
"Being able to create a series of chained jobs, which are basically linked jobs is valuable."
"JAMS has improved my organization by taking a myriad of manual processes and allowing us to automate them. It enables our folks to focus more on tasks that require their human intelligence and their creativity and less on just mundane tasks. It increases efficiency, accuracy, and consistency."
"JAMS has improved our productivity immensely because everything flows. I don't think we could operate at our current staffing levels without it."
"We also use the solution’s Interactive Agents. If we need to push something to our dealer portal, we can just drop a file in a folder and it goes. Running interactive tasks helps me users focus on business processes since I don’t have to take care of running the jobs manually."
"JAMS has helped save IT staff time by automating tasks previously performed with scripts, and its scheduling feature has been particularly useful."
"The most valuable feature is the easily accessible data in the database because we run a lot of SQL scripting against the database."
"The most valuable feature of Automic Automation Intelligence is the ability to see all of the batches from one place. Additionally, there is a multiple scheduler that is useful."
"The Action Packs are a good feature."
"The tool's online manuals and documentation are good. Its user interface is user-friendly."
"Primarily, customers are looking for workflows and day-to-day actions, as well as advanced templates."
"The best features of VMware Aria Automation Orchestrator include peace of mind and lesser complexity; simplicity is crucial, and there is no complexity in the system."
"With automation, I can provision a virtual machine in just one to two hours; this is a drastic improvement."
"Primarily, customers are looking for workflows and day-to-day actions, as well as advanced templates."
 

Cons

"The client is horrible. Every time JAMS puts out a survey on what they can improve, I always say, "The client: When you are setting up jobs, it is quite horrible." The response has been, "Well, we are just using the Windows foundation," and I am like, "Why isn't it only your product?" We can get around it now that we know its quirks, but it is not the most user-friendly of tools out there. The UI is completely unintuitive. We had to go and open up a support ticket with JAMS just to get something back. It is not user-friendly at all."
"The product does not allow the users to cut and paste the job names from the screen."
"One thing that I know that the JAMS people said that they were working on that would be huge for us is a search capability so that you could search for tasks. It may be available in version 7 or in a future release of 7. I think that's on their roadmap. But right now, for us to do a search, we have to search through database queries."
"The only thing that they could improve on is the fact that they don't have a browser version of JAMS. They've got all the bits and pieces there if you want to build your own web version of it. It does come with a web client, but it's pretty clunky. They could improve on that."
"JAMS notifications for hung jobs could be improved."
"As an admin, I would like to have a web-based GUI instead of a client application that we have to install on our PCs."
"I'm not sure if they have fixed it in a newer version, but there is no global search in the version I have. If I have multiple sub-folders that are named for business units, like HR or IT, and I have to search for a job, I cannot search from the top. I have to go to the HR folder to search for a particular job, or to the IT folder."
"The tabs in the JAMS file transfer could be clearer. It would help us demonstrate to our client that JAMS not only automates jobs but also does fast transfers, and it's an alternative that supports and filters different kinds of platforms. Filtering file transfers will be highly beneficial to them."
"The solution could benefit by having more connectors and customized widgets. Additionally, a dashboard that people could use for videos would be helpful."
"The job reporting feature needs improvement."
"Integration of the solution could be improved."
"There are areas of VMware Aria Automation Orchestrator that have room for improvement, specifically in being more developer-friendly."
"Some students, especially beginners, may find the learning curve to be steep due to a lack of requisite knowledge in backend languages like YAML, Python, or JavaScript."
"VMware Aria Automation Orchestrator is a very solid and acceptable product, but after the transition to Broadcom, prices are very high."
"I would like to see improvements related to AI integration, which could make understanding from a language perspective easier."
 

Pricing and Cost Advice

"In the end, you'll find that it's really worth the price. There is some sticker shock, but it's worth every dime."
"The pricing is reasonable."
"It's certainly a lot cheaper than Tivoli and Control-M. In comparison to them, you get a lot more bang for your buck. You get pretty much the whole functionality and more, in some cases, when compared to Control-M, but at a fraction of the price."
"The pricing is very fair. We have seen very minimal to no price increases over the years. We are not banging down the door of support all the time either. I would imagine if we were a company that submitted a dozen support tickets a week for the last nine years, then it might be a little different because we would be eating up everybody's time. However, for what we get out of it, the pricing is extremely fair. Back when we were originally looking and brought in JAMS, we were looking at a couple of the other competitive products that were in this space, but the pricing from JAMS was far and away better than what the other competitors could offer for the same functionality."
"It was $10,000 for the first year. Then, there is a maintenance cost for licensing every year that we get billed $5,000 for every year."
"The product is reasonably priced, and we don't have any add-ons."
"Our licensing is pretty cheap because we have a state solution. So, we pay only $1,000 a year."
"The pricing of JAMS has not been an issue for us, as it has allowed us to save time."
"The price of Automic Automation Intelligence depends on the connectors used. For example, if you wanted to connect to Dell BMC, you would need a connector."
"Automic Automation Intelligence's licensing costs are expensive and can be yearly or monthly."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
11%
Manufacturing Company
10%
Healthcare Company
5%
Manufacturing Company
18%
Financial Services Firm
17%
University
13%
Performing Arts
12%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise8
Large Enterprise18
No data available
No data available
 

Questions from the Community

What do you like most about JAMS?
I find the historical tracking feature of JAMS invaluable for reviewing past events.
What is your experience regarding pricing and costs for JAMS?
They recently switched to subscription-based pricing, which increased. The price is fair considering the functionalit...
What needs improvement with JAMS?
As far as we are using JAMS version 6, it looks good and there is nothing major to add about it. Everything is functi...
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What is your experience regarding pricing and costs for VMware Aria Automation Orchestrator?
Currently, I find the pricing to be on the expensive side. After the Broadcom acquisition, the licenses skyrocketed i...
What needs improvement with VMware Aria Automation Orchestrator?
In terms of Orchestrator as a tool there is a lot of room for improvement, specifically in being more developer-frien...
What is your primary use case for VMware Aria Automation Orchestrator?
My use case for VMware Aria Automation Orchestrator or now known as VCF Operations Orchestrator which is part of VCF ...
 

Also Known As

No data available
Terma Suite
No data available
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
Information Not Available
1. VMware 2. Dell Technologies 3. Cisco Systems 4. IBM 5. Hewlett Packard Enterprise 6. Microsoft 7. Oracle 8. Amazon Web Services 9. Google Cloud 10. Intel 11. Accenture 12. Fujitsu 13. Hitachi Vantara 14. NetApp 15. Red Hat 16. SAP 17. Siemens 18. T-Systems 19. Verizon 20. AT&T 21. Vodafone 22. Orange 23. BT Group 24. Deutsche Telekom 25. Ericsson 26. Nokia 27. Samsung 28. Sony 29. Toshiba 30. Panasonic 31. LG Electronics 32. Philips
Find out what your peers are saying about BMC, Broadcom, JAMS Software and others in Workload Automation. Updated: January 2026.
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