Based on our user's reviews, we compared Okta Workforce Identity and Auth0 across several parameters.
Based on the user reviews and considering the overall sentiment, Okta Workforce Identity is preferred over Auth0. Users highly value Okta's seamless integration with various applications and systems, robust security measures, and user-friendly interface. They also appreciate Okta's exceptional customer service and support. While Auth0 also receives positive feedback for its ROI, seamless integration, and user-friendly interface, Okta's customer service and support and its ability to streamline access management processes give it an edge over Auth0.
"It has a lot of customization and out-of-the-box features."
"It's a very powerful platform. It has the ability to do the usual stuff, according to modern protocols, like OIDC and OAuth 2. But the real benefit of using the platform comes from its flexibility to enhance it with rules and, now, with what they call authentication pipelines. That is the most significant feature, as it allows you to customize everything regarding the authentication and authorization process."
"It is easily connected and easy to put our app in single sign-on."
"I simply use the JWT from the client on the server side to process requests and push updated profile data to a database/queue as needed and end the process without having to persist data in the web server (sessions)."
"The most important thing for me is compliance. Everything that they have developed in Auth0 is already certified by many regulators such as ISO. So, we do not need to take care of that. We have the shared responsibility model to share assets with other products we are using in the cloud."
"It is very scalable because it provides a new environment for companies based on their number of users and other factors. The tool can take a lot of users."
"It has improved our organization by providing login authentication for a mobile app."
"The most valuable feature is that it is simple to integrate, irrespective of your codebase."
"What I found most valuable in Okta Workforce Identity is that it worked together with VMware Workspace One, so there was this device check at the same time. My company used the trusted device method that enabled you to define that only the trusted devices including the Workspace One agent were able to access the applications directly without an additional authentication step."
"The most valuable features of Okta Workforce Identity are MFA, and SSO, which have high security."
"Having a single sign-on to all our applications."
"The solution so far has been very stable."
"The feature that is most valuable to me is the automated user provisioning that we set up using Okta as a major part of that process."
"The most valuable features are ease of operation and visibility."
"It made things a lot easier, especially with passwords."
"The most valuable features depend on a customer's needs. Our customers generally find multi-factor authentication very useful."
"I think they can do a better job in explaining what you're supposed to do next in order to correctly follow an idiomatic approach to using the solution beyond simply passing a JWT token to a server and having the server check then signature to validate the token."
"There could be easy integration with IoT devices for the product."
"There is a possibility to improve the machine-to-machine authentication flow. This part of Auth0 is not really well documented, and we could really gain some additional knowledge on that."
"The price modelling is a bit confusing on the site and can be costly."
"When they introduced the Organizations feature they did support different login screens per organization. However, they introduced a dependency between this feature and another called the New Universal Login Experience. The New Experience is a more lightweight login screen, but it is much less customizable. For example, today, we are able to fully customize our login screen and even control the background image according to the time of day. We have code to do that. But we are not able to write code anymore in the New Experience."
"There are indeed areas where the product could improve. For instance, Okta offers various application configurations, enabling access management, which the tool could consider implementing."
"The tool's price should be improved."
"The product could use a more flexible administration structure"
"They should focus on improving them to provide top-notch team access management while still offering those typical features."
"They also have single sign-on (SSO). When we bought Okta Workforce Identity a year and a half ago, I was also looking at SSO, but not much documentation was available for SSO. The documentation for SSO should be a little more robust for somebody who is implementing it for the first time."
"The training is too costly."
"It is challenging to obtain a comprehensive backup."
"The guest user access could be improved."
"The initial setup can be complex at first."
"The lifecycle management part can be improved. It should also have identity governance and the ability to choose a specific factor authentication at the application level. Its licensing and pricing can also be improved."
"The solution is very expensive."
Auth0 is ranked 3rd in Single Sign-On (SSO) with 14 reviews while Okta Workforce Identity is ranked 4th in Single Sign-On (SSO) with 56 reviews. Auth0 is rated 8.2, while Okta Workforce Identity is rated 8.6. The top reviewer of Auth0 writes "Has good documentation but improvement is needed in MFA and application configurations ". On the other hand, the top reviewer of Okta Workforce Identity writes "Extremely easy to work with, simple to set up, and reasonably priced ". Auth0 is most compared with Microsoft Entra ID, Amazon Cognito, Frontegg, Cloudflare Access and Microsoft Entra Verified ID, whereas Okta Workforce Identity is most compared with Microsoft Entra ID, Google Cloud Identity, SailPoint IdentityIQ, Saviynt and IBM Security Verify Access. See our Auth0 vs. Okta Workforce Identity report.
See our list of best Single Sign-On (SSO) vendors and best Access Management vendors.
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