Auth0 Platform vs Leena AI comparison

Okta and Leena AI are both solutions in the AI IT Support category. Okta is ranked #8 with an average rating of 8.5, while Leena AI is ranked #25 with an average rating of 9.0. Okta holds a 6.3% mindshare in AIS, compared to Leena AI’s 0.4% mindshare. Additionally, 89% of Okta users are willing to recommend the solution, compared to 100% of Leena AI users who would recommend it.

Auth0 Platform

Read 19 Auth0 Platform reviews

4,966 Views
348 Comparison Views

89% willing to recommend

Leena AI

Read 2 Leena AI reviews

291 Views
20 Comparison Views

100% willing to recommend

Auth0 Platform

Leena AI

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 15, 2025

Auth0 Platform and Leena AI compete in the technology solutions category with strength in identity management and AI-driven automation, respectively. Auth0 seems to have an advantage with competitive pricing and versatile integration, while Leena AI provides compelling advanced features.

Features: Auth0 Platform offers seamless integration, comprehensive security features, and robust identity management capabilities. Leena AI is notable for AI-driven functionalities, automation of customer interactions, and natural language processing.

Ease of Deployment and Customer Service: Auth0 provides straightforward deployment with extensive documentation and reliable customer support. Leena AI offers tailored deployment with personalized customer service ensuring a customized experience.

Pricing and ROI: Auth0 Platform is cost-effective with competitive pricing and substantial ROI from reduced friction in identity management. Leena AI has a higher initial setup cost but offers substantial ROI through enhanced automation and operational efficiency.

To learn more, read our detailed Auth0 Platform vs. Leena AI Report (Updated: January 2026).

Buyer's Guide

Auth0 Platform vs. Leena AI

January 2026

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Helped 881,114 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Auth0 Platform

Ranking in AI IT Support

8th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Single Sign-On (SSO) (5th), Access Management (5th), Customer Identity and Access Management (CIAM) (2nd)

Leena AI

Ranking in AI IT Support

25th

Average Rating

8.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Help Desk Software (19th), AI-Agents for HR (4th), AI Procurement & Supply Chain (2nd)

Mindshare comparison

As of January 2026, in the AI IT Support category, the mindshare of Auth0 Platform is 6.3%, up from 5.3% compared to the previous year. The mindshare of Leena AI is 0.4%. It is calculated based on PeerSpot user engagement data.

AI IT Support Market Share Distribution
Product	Market Share (%)
Auth0 Platform	6.3%
Leena AI	0.4%
Other	93.3%

AI IT Support

Featured Reviews

Vishal Chopade

Senior Software Engineer at Charter Communications

Secure API access for enterprises has improved and provides dynamic authentication for users

The best features Auth0 offers are its scalability and it is a better way of authenticating a user compared to just a tokenized version of authentication where the token is static and does not offer dynamic authentication compared to how Auth0 offers it. While working in a dynamic environment where there are many enterprises involved in the service, you need a tool that can authenticate them on the go, which is why I like it. Auth0 has positively impacted my organization. Previously we used the tokenized version of authentication. The work was simple, but when you push this code to deployment and enterprises are involved, it makes much more sense to authenticate them through Auth0 so that you can just get a login for yourself when you are authenticated, which helps to dynamically scale depending on the product and its viability. The specific outcomes since I started using Auth0 include time-saving, more security, and scalability, which are the three things I would emphasize.

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Abhijit Prasad

Human Resource Manager at a manufacturing company with 5,001-10,000 employees

Chatbot has organized HR queries and has improved employee experience and self-service

The best feature that Leena AI offers is that it improves daily. Everything is improving with Leena AI, especially with enhancements in integrations, analytics, and the addition of AI in chatbots that help personalize content and provide relevant answers to end users based on past experiences from other companies. I worked in Human Resources and managed only the human resources section of Leena AI. Currently, Leena AI has also onboarded smart integration with WhatsApp, Teams, and Outlook, which is a valuable feature to have. Leena AI has positively impacted my organization since I implemented it in 2022 during COVID, as it organized messages from management and recruiters for 25,000 employees, helping to check their wellbeing while circulating important messages. After implementing Leena HR chatbot recently, workflows were streamlined. Queries that previously took five, six, or ten days to resolve are now managed under SLA, significantly improving employee experience. The improvements include an increase in resolution times. Since Leena AI is a growing chatbot, information that was previously scattered is now centralized, improving employee experience from 70% to 90% according to our survey.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most important thing for me is compliance. Everything that they have developed in Auth0 is already certified by many regulators such as ISO. So, we do not need to take care of that. We have the shared responsibility model to share assets with other products we are using in the cloud."

"It's a very powerful platform. It has the ability to do the usual stuff, according to modern protocols, like OIDC and OAuth 2. But the real benefit of using the platform comes from its flexibility to enhance it with rules and, now, with what they call authentication pipelines. That is the most significant feature, as it allows you to customize everything regarding the authentication and authorization process."

"I simply use the JWT from the client on the server side to process requests and push updated profile data to a database/queue as needed and end the process without having to persist data in the web server (sessions)."

"The valuable features are that it is extremely secure and that it's developer-friendly."

"The most valuable feature of the product is scalability."

"Auth0 has the best support ever."

"The most important feature for me was the ease of use, as it needed to be easy to integrate into my platform."

"It offers stronger security and flexibility with API keys, which are generated on runtime."

More Auth0 Platform pros

"Leena AI has positively impacted my organization by improving the efficiency of employees who were earlier not aware where to go to submit their HR-related queries."

"After implementing Leena HR chatbot recently, workflows were streamlined, queries that previously took five, six, or ten days to resolve are now managed under SLA, significantly improving employee experience."

Cons

"If you’re not a developer, you need to spend time exploring more."

"The product support for multi-tenancy could be improved."

"The price modelling is a bit confusing on the site and can be costly."

"Better documentation for Salesforce integration is suggested."

"The tool's price should be improved."

"The pricing should be lower. A reduction of 20-25% would be great."

"In the past, there was an issue with the multi-tenant where there wasn't the ability to manage them."

"The Management API could be improved so it's easier to get user information."

More Auth0 Platform cons

"Customer support for Leena AI is very good, but it takes a lot of turnaround time to come back and resolve the questions, queries, or issues."

Pricing and Cost Advice

"The tool is cheaper compared to competing solutions. Those alternatives tended to be more expensive. Consequently, Okta purchased it because it was considerably cheaper. The solution even offered some free services while still providing excellent functionality."

"There are different price levels: B2B, B2C, and enterprise. The basic plan is about $1,500 per month."

"Pricing of Auth0 is a pain point. Their pricing model is very confusing, at least for an enterprise. I don't like their pricing model. I think it's too aggressive. It's not very cheap for a service that only does authentication."

"It is a relatively inexpensive product in the industry."

"I am pretty happy with the pricing model of Auth0. It is very clear for me. Considering our scale, the features that we are using, and additional features that we bought, we still find it great. If you split the costs for the whole year and calculate the number of people you needed to hire, it always comes out to be much lesser than what we would have spent on building our own solution."

Information not available

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Top Industries

By visitors reading reviews

Manufacturing Company

Comms Service Provider

Computer Software Company

Financial Services Firm

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	4
Large Enterprise	8

No data available

Questions from the Community

What do you like most about Auth0?

It is very scalable because it provides a new environment for companies based on their number of users and other factors. The tool can take a lot of users.

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What is your experience regarding pricing and costs for Auth0?

The cost of the solution itself was cost-effective enough that I didn't even need to compare it with EntraID.

See all answers

What needs improvement with Auth0?

I do not think there are any improvements needed for Auth0, other than maybe making it more visible to beginners. Auth0 could be made more accessible to beginners.

See all answers

What is your experience regarding pricing and costs for Leena AI?

My experience with pricing, setup cost, and licensing has been positive. They are flexible with licensing, and the cost is manageable in India.

See all answers

What needs improvement with Leena AI?

The reduction in the time of resolving client concerns is an area for improvement. If I have some issue that needs to be fixed immediately, the product team and support team of Leena AI can work to...

See all answers

What is your primary use case for Leena AI?

My team uses Leena AI for query resolution through their helpdesk platform. We also use the chatbot and onboarding module as well as the offboarding module of Leena AI. I work in a team where we mo...

See all answers

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More Auth0 Platform Competitors

No data available

Product Reports

Buyer's Guide

Auth0 Platform

January 2026

Download Auth0 Platform product report

Buyer's Guide

Help Desk Software

December 2025

Download Leena AI product report

Overview

Auth0 Platform utilizes JWT-based authentication and supports over 30 social logins, enabling integration with various codebases. Known for robust security, compliance, and scalability, it's tailored for enterprises needing customizable, efficient authentication solutions.

Auth0 Platform is a comprehensive identity management system used for customer, business-to-business, and API authentication across cloud infrastructures like AWS, Azure, and GCP. It simplifies user logins and identity management with features like Single Sign-On, identity federation, and multi-tenancy. Enterprises rely on it for its dynamic authentication capabilities and efficient management of user roles. However, areas for enhancement include authorization features, flexible pricing for small developers, and enhanced documentation for machine-to-machine authentication. Improving multi-tenancy support and customizable login experiences could elevate its appeal.

What are the key features of Auth0 Platform?

JWT-Based Authentication: Simplifies infrastructure with secure token-based access.
Social Logins: Supports over 30 social platforms for seamless user experiences.
Customizability: Tailors authentication flows to meet enterprise specifications.
Multi-Factor Authentication: Adds layers of security to authentication processes.
API Integration: Facilitates robust connections between applications and services.
User-Friendly Documentation: Provides clear guidance for developers implementing Auth0 features.

What benefits and ROI should users look for when evaluating Auth0?

Scalability: Handles growth while maintaining performance.
Security Compliance: Meets multiple regulatory requirements with ease.
Integration Flexibility: Adapts to diverse environments and codebases.
Enhanced User Management: Offers tools for efficient user role handling.
Dynamic Authentication Processes: Accommodates varying enterprise authentication needs.

In industries deploying Auth0 Platform, such as cloud-based service providers and enterprises using API-driven architectures, its implementation focuses on secure and seamless user logins. Many leverage its readiness for scaling authentication processes and its extensibility, including support for Single Sign-On and identity federation, to create streamlined user experiences across businesses. Expanding multi-factor authentication beyond traditional methods and refining social login integrations are common approaches to address specific industry needs.

Okta

A Gen AI autonomous agent for employees that reduces IT, HR, Finance tickets. We guarantee 70% self-service ratio in the contract.
A Gen AI agent for enterprises that can perform complex tasks across applications with a single prompt. Say goodbye to scattered processes and ineffective co-pilots. Leena AI centralizes knowledge access by integrating with popular knowledge bases, ensuring employees receive personalized, accurate, and up-to-date information with concise responses. It also identifies knowledge gaps and proactively creates helpful content to prevent recurring issues.

Leena AI

Sample Customers

1. Airbnb 2. Accenture 3. Adidas 4. Atlassian 5. Audi 6. Baidu 7. BlackRock 8. Cisco 9. CocaCola 10. Dell 11. eBay 12. FedEx 13. Fiat Chrysler 14. Ford 15. Google 16. Groupon 17. Hewlett Packard Enterprise 18. IBM 19. Intel 20. LinkedIn 21. Mastercard 22. Mercedes Benz23. Microsoft 24. Nike 25. Oracle 26. PayPal 27. Pinterest 28. Qualcomm 29. SAP 30. Spotify 31. Tesla 32. Toyota

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Buyer's Guide

Auth0 Platform vs. Leena AI

January 2026

Free Report: Auth0 Platform vs. Leena AI

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