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Auth0 Platform vs CyberArk Privileged Access Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.1
Auth0 offers high ROI with time savings and efficiency but faces scalability cost concerns and licensing flexibility issues.
Sentiment score
6.6
Organizations gain enhanced security, compliance, and cost savings with CyberArk, improving efficiency, user adoption, and risk reduction.
The return on investment lies in improved security infrastructure, addressing over-privileged access, and reducing the risk of credential compromise, which is a major source of data breaches.
Cyber Security Engineer at Isolutions Associates Ltd (ISOLS)
The end users have the authority to reconcile the password or verify it before using session isolation, which is one of the unique features that can be enabled through Privileged Session Manager, preventing any attacks from happening within the organization when connected with sessions through CyberArk Privileged Access Manager.
Senior Engineer at a tech vendor with 1,001-5,000 employees
CyberArk Privileged Access Manager has helped customers save on costs primarily by reducing the number of engineering and information security personnel.
Head of Sales Services Department at a comms service provider with 51-200 employees
 

Customer Service

Sentiment score
6.5
Auth0 users appreciate responsive support, but smaller accounts struggle with accessing community forums and feature support consistency.
Sentiment score
6.5
CyberArk's support receives mixed reviews, praised for expertise but criticized for delays, especially at Tier One, yet committed to improvement.
The support staff are engineers, not just frontline personnel, ensuring expert assistance.
Manager, Customer Success at Cloudworks
Their support is excellent.
CTO at Lambda-X Ophthalmics
CyberArk has been exceptional in coming back to us with immediate responses.
IT Cyber Security Lead at a mining and metals company with 1,001-5,000 employees
It could be forever until you talk to someone who knows what they are doing.
Senior PAM Consultant at iC Consult GmbH
Based on the issue resolution and support quality, I rate the support 10 out of 10.
Operation Specialists at a tech vendor with 10,001+ employees
 

Scalability Issues

Sentiment score
6.9
Auth0 effectively scales, overcoming MongoDB bottlenecks, with users rating scalability highly for diverse customer needs and performance.
Sentiment score
7.6
CyberArk Privileged Access Manager scales efficiently for diverse needs, with flexible deployment options and positive user feedback on growth adaptability.
The tool is very scalable and meets our customers' needs.
Manager, Customer Success at Cloudworks
The CPM can reportedly handle up to 50,000 accounts independently without issue.
Privileged Access Management Engineer at a hospitality company with 10,001+ employees
I would rate it a ten out of ten for scalability.
IT Cyber Security Lead at a mining and metals company with 1,001-5,000 employees
They had 40,000 passwords in this one safe, and it was saving the last ten iterations of each password object. That means they had 400,000 password objects in this safe. They exceeded the limit.
Senior PAM Consultant at iC Consult GmbH
 

Stability Issues

Sentiment score
8.7
Auth0 Platform is highly stable and dependable, with excellent performance and integration, garnering top ratings for reliability.
Sentiment score
7.7
CyberArk Privileged Access Manager is praised for its robust stability and high availability, with minor issues noted under heavy load.
Proper fine-tuning and expertise ensure the product performs well.
Cybersecurity Specialist at a comms service provider with 5,001-10,000 employees
Overall, the stability of the solution is high.
Senior Cybersecurity Manager at a financial services firm with 10,001+ employees
It has a large customer base and positive feedback within my network.
Senior Manager at a energy/utilities company with 1,001-5,000 employees
 

Room For Improvement

Auth0 needs better authorization, clearer pricing, improved documentation, and enhanced user management and administration for a better user experience.
CyberArk Privileged Access Manager needs UI, integration, documentation, performance, complexity improvements, better plugins, licensing, reporting, and support.
By default, the user profile does not contain the name, first name, or address, which I would expect.
CTO at Lambda-X Ophthalmics
Auth0 could be made more accessible to beginners.
Senior Software Engineer at Charter Communications
A reduction of 20-25% would be great.
Manager, Customer Success at Cloudworks
They want everything to be on the cloud, but even in the SaaS version of CyberArk Privileged Access Manager, they need to deploy some servers on-premises.
Presales Engineer at a computer software company with 201-500 employees
We cannot generate a plug-in for web-based applications.
Contractor at a pharma/biotech company with 5,001-10,000 employees
If they want clients to move to the cloud, they need to support them in real-time.
Senior Manager at a consultancy with 11-50 employees
 

Setup Cost

Auth0's pricing is seen as clear and cost-effective by some, but expensive and confusing with high integration costs by others.
CyberArk Privileged Access Manager is costly but offers robust features and security, providing value despite higher pricing.
The cost of the solution itself was cost-effective enough that I didn't even need to compare it with EntraID.
CTO at Lambda-X Ophthalmics
CyberArk is expensive compared to other products I know.
Cybersecurity Specialist at a comms service provider with 5,001-10,000 employees
CyberArk is comparatively expensive compared to other PAM solutions, such as Delinea, especially during renewal.
Presales Engineer at a computer software company with 201-500 employees
CyberArk's SaaS solution is particularly expensive.
Senior Manager at a energy/utilities company with 1,001-5,000 employees
 

Valuable Features

Auth0 offers seamless integration, strong security, scalability, compliance, and flexibility, providing a unified cloud solution for authentication management.
CyberArk Privileged Access Manager offers password management, session monitoring, and threat analytics to enhance security and compliance.
The most important feature for me was the ease of use, as it needed to be easy to integrate into my platform.
CTO at Lambda-X Ophthalmics
The most valuable feature of Auth0 is its customizability.
Manager, Customer Success at Cloudworks
The best features Auth0 offers are its scalability and it is a better way of authenticating a user compared to just a tokenized version of authentication where the token is static and does not offer dynamic authentication compared to how Auth0 offers it.
Senior Software Engineer at Charter Communications
CyberArk Privileged Access Manager helps ensure data privacy because we now know who is using which credentials and at what time.
Senior Cybersecurity Manager at a financial services firm with 10,001+ employees
It keeps a record of activities, allowing me to easily fetch screen recordings to detect any misuse and see who did what and what happened.
Senior Manager at a consultancy with 11-50 employees
It can integrate with Splunk, SNMP, and other solutions and technologies.
Technical Support Analyst at Capgemini
 

Categories and Ranking

Auth0 Platform
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Single Sign-On (SSO) (5th), Access Management (5th), Customer Identity and Access Management (CIAM) (2nd), AI IT Support (8th)
CyberArk Privileged Access ...
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
229
Ranking in other categories
User Activity Monitoring (1st), Enterprise Password Managers (3rd), Privileged Access Management (PAM) (1st), Mainframe Security (2nd), Operational Technology (OT) Security (3rd)
 

Featured Reviews

VC
Senior Software Engineer at Charter Communications
Secure API access for enterprises has improved and provides dynamic authentication for users
The best features Auth0 offers are its scalability and it is a better way of authenticating a user compared to just a tokenized version of authentication where the token is static and does not offer dynamic authentication compared to how Auth0 offers it. While working in a dynamic environment where there are many enterprises involved in the service, you need a tool that can authenticate them on the go, which is why I like it. Auth0 has positively impacted my organization. Previously we used the tokenized version of authentication. The work was simple, but when you push this code to deployment and enterprises are involved, it makes much more sense to authenticate them through Auth0 so that you can just get a login for yourself when you are authenticated, which helps to dynamically scale depending on the product and its viability. The specific outcomes since I started using Auth0 include time-saving, more security, and scalability, which are the three things I would emphasize.
SI
Senior PAM Consultant at iC Consult GmbH
Makes privileged access management easy with automation and granular control
Many people underestimate the value of these tools because they treat them as simple automated password management. Once you realize the volume of passwords in your organization and factor in nonhuman passwords, you realize its value. Last year, CyberArk Impact cited 45 nonhuman passwords for every human password. If you have 10,000 employees, you can imagine the number of passwords. There are also many other operations. For example, you have a Qualys scanner that needs to reach out and touch all your endpoints and scan them for vulnerabilities. They use an API call to CyberArk to pull out a Privileged credential that allows them to log in to that target. This is an automated machine call. It is tapping into CyberArk to get that credential. There can be hundreds of thousands of those operations a day. You do not want to manage those passwords by hand. Some people marginalize the significance of such a solution by saying that it is just a fancy password changer. It goes well beyond that, especially with API calls and automation. Its importance extends beyond merely changing passwords; it involves automation, API calls, and process integration, crucial in agile environments for standing up new Amazon servers or other processes needing privileged credentials. CyberArk can automate these tasks into their build processes. Another critical feature is the proxy service via Privileged Session Manager (PSM), providing not only a proxy between your user and the target servers, protecting against malware but also offering session recording. Many companies I have worked with implemented a PAM product as a knee-jerk reaction to SOX audit requirements. They discovered they needed session recording and retention for regulatory compliance. This has become a major factor for clients instituting CyberArk, so PSM is a big deal in addition to regular password rotation.
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Manufacturing Company
9%
Comms Service Provider
9%
Financial Services Firm
9%
Financial Services Firm
15%
Computer Software Company
11%
Manufacturing Company
10%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise8
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise40
Large Enterprise173
 

Questions from the Community

What do you like most about Auth0?
It is very scalable because it provides a new environment for companies based on their number of users and other factors. The tool can take a lot of users.
What is your experience regarding pricing and costs for Auth0?
The cost of the solution itself was cost-effective enough that I didn't even need to compare it with EntraID.
What needs improvement with Auth0?
I do not think there are any improvements needed for Auth0, other than maybe making it more visible to beginners. Auth0 could be made more accessible to beginners.
How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
My thoughts on the pricing of CyberArk Privileged Access Manager depend entirely on the vendors' requirements. If they want their things to be secure, they have to spend accordingly. We have four t...
 

Also Known As

No data available
CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
 

Overview

 

Sample Customers

1. Airbnb 2. Accenture 3. Adidas 4. Atlassian 5. Audi 6. Baidu 7. BlackRock 8. Cisco 9. CocaCola 10. Dell 11. eBay 12. FedEx 13. Fiat Chrysler 14. Ford 15. Google 16. Groupon 17. Hewlett Packard Enterprise 18. IBM 19. Intel 20. LinkedIn 21. Mastercard 22. Mercedes Benz23. Microsoft 24. Nike 25. Oracle 26. PayPal 27. Pinterest 28. Qualcomm 29. SAP 30. Spotify 31. Tesla 32. Toyota
Rockwell Automation
Find out what your peers are saying about Auth0 Platform vs. CyberArk Privileged Access Manager and other solutions. Updated: December 2025.
880,255 professionals have used our research since 2012.