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Atera vs N-able N-sight RMM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atera
Ranking in Remote Monitoring and Management (RMM)
6th
Average Rating
9.4
Reviews Sentiment
7.8
Number of Reviews
15
Ranking in other categories
Help Desk Software (13th), Network Monitoring Software (35th), IT Infrastructure Monitoring (35th), IT Service Management (ITSM) (12th), Patch Management (12th), AIOps (17th), Agentic Automation (7th)
N-able N-sight RMM
Ranking in Remote Monitoring and Management (RMM)
18th
Average Rating
5.0
Reviews Sentiment
3.2
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Remote Monitoring and Management (RMM) category, the mindshare of Atera is 6.5%, down from 10.3% compared to the previous year. The mindshare of N-able N-sight RMM is 1.0%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Monitoring and Management (RMM) Mindshare Distribution
ProductMindshare (%)
Atera6.5%
N-able N-sight RMM1.0%
Other92.5%
Remote Monitoring and Management (RMM)
 

Featured Reviews

AV
Owner at Sytex Ltd.
Quick setup and efficient automation boost IT consulting services
It would be beneficial if Atera implemented telephone support for general questions. When onboarding new clients and creating their portal, it would be helpful if presidents or company owners could see the current configuration progress step-by-step, rather than relying solely on email and ticket systems. The task system for technicians could be improved by adding recurring task capabilities. This would allow technicians to have checkmarks and task lists they can mark off as completed. While scalability meets growing needs, there haven't been many additions in the last two years. They are adding new features gradually, but there is always room for improvement.
Adrian Glass - PeerSpot reviewer
IT Support Specialist at Expert Technology Solutions
Console enhancements needed for better driver updates and registry checks with prompt antivirus alerts
N-able N-sight should improve its console functionality. It lacks features for updating drivers, clearing up storage, and conducting registry checks from the console. Additionally, it should provide more detailed notifications and instructions for addressing deployment issues. The system should also allow for remote resolution of issues rather than requiring physical access to the machines.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Atera's automation capabilities are excellent because we can create new users and customers, and when a company wants to integrate us as IT consultants to their network, it can be very simple, such as installing to Active Directory or Azure."
"Atera saves money. A trip to the customer costs between $20 to $30. Then, you need to charge the customer $20 to $30 for the travel. However, if you are doing this work remotely, then you are not driving. This makes the process easier and saves money for you and the customer. For example, if it is just one machine, then the savings comes out to $50 to $60. If we are talking about a huge client, who has hundreds of machines and is changing their infrastructure, that is a lot of money."
"Pricing is definitely my favorite part of it."
"Atera has saved us a lot of time."
"Moreover, I find that if it wasn't for Atera, I wouldn't be gaining the number of clients I have and growing my business as I do."
"We value the alerts that come with the product which allow me to reach out to my clients. Overall, Atera generates additional revenue streams for work done on their machines."
"The most valuable features of this solution are automatic batch matching and unattended support access."
"Atera has saved our organization money. We look at Atera as an extra employee that we only pay about $300 a month. This is incredible savings over having to hire somebody to do all the tasks that Atera performs for us."
"The antivirus feature is valuable as it notifies us of infections and allows us to address them promptly."
 

Cons

"The chat solutions need improvement because we first need to connect to the customer."
"I also use Apple Zoho, which does not require you to download anything. You can get help from Zoho. Atera, on the other hand, requires you to download an applet."
"It should improve its processes."
"The one thing that could do with improvement is the reporting. This is from someone who worked in an MSP, where I would want to run a report and be able to just present that to a client."
"The solution is scalable. However, in the past, we did have some issues."
"Having more freedom to perform identity access management would be great."
"It will be interesting if Atera can integrate all kinds of products. In North America, there are a lot of resellers, like Ingram Micro, Tech Data, Arrow Electronics, etc. It would be amazing if Atera could integrate with these products. If they could integrate with these products for MSPs, it would be much easier. Then, if you are buying something, and need to add something, you don't need to jump from place to place because this is a very quick sales instrument for use on a daily basis."
"Customization could be improved."
"N-able N-sight should improve its console functionality."
 

Pricing and Cost Advice

"Our company is a startup. The initial reason I looked into Atera was the fact that you pay by the technician, not per-device. That means you are able to jump right in with a service without having a large overhead."
"In terms of cost, it's not very expensive. I’d rate it around three or four out of ten, considering its value for money."
"It comes with unlimited devices, so the fixed price cost is taken out of my budget. So, I'm all good."
"As an internal IT, it's gold right there. It is money in the bank."
"We pay per user. I am the only user. It is $150 per user. If I need to add one, it is not as costly as expanding with other providers."
"The solution cost approximately $200 Canadian per month."
"Atera's pricing stays fixed and predictable, enabling us to add more customers and unlimited monitored devices. We still have a number of clients who fit a break/fix IT model. This is something where clients are complaining more about having to pay extra month-by-month for technology services. With Atera's model, we don't have to be going out and asking for more from clients each month. Right now, with where we are at in terms of scale, this is very important to us."
"The price is reasonable for what we require."
"We spend around 3500 rands monthly for services covering seven servers and approximately 150 machines. However, maintenance and support require an additional cost."
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Top Industries

By visitors reading reviews
Educational Organization
10%
Comms Service Provider
8%
Construction Company
8%
Performing Arts
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Atera?
The prices have increased over time. After expressing concerns about pricing to account managers, they offered a 30% discount option for annual commitments. The main benefit we see with this produc...
What needs improvement with Atera?
It would be beneficial if Atera implemented telephone support for general questions. When onboarding new clients and creating their portal, it would be helpful if presidents or company owners could...
What is your primary use case for Atera?
We use it for maintenance support, patch management, the ticket system, ticketing, and automation in general. Atera enables us to take control quickly with different options. We can perform registr...
What is your experience regarding pricing and costs for N-able N-sight RMM?
We spend around 3500 rands monthly for services covering seven servers and approximately 150 machines. However, maintenance and support require an additional cost.
What needs improvement with N-able N-sight RMM?
N-able N-sight should improve its console functionality. It lacks features for updating drivers, clearing up storage, and conducting registry checks from the console. Additionally, it should provid...
What is your primary use case for N-able N-sight RMM?
We primarily utilize N-able N-sight for remote monitoring, ongoing protection, and providing remote access for both our organization and clients.
 

Comparisons

 

Overview

 

Sample Customers

MSPs, IT consultants, and IT departments worldwide trust and use Atera. 
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Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM). Updated: March 2026.
885,376 professionals have used our research since 2012.