Atera vs Kaseya Traverse comparison

Why PeerSpot?

Atera and Kaseya are both solutions in the Network Monitoring Software category. Atera is ranked #36 with an average rating of 9.7, while Kaseya is ranked #78. Atera holds a 0.6% mindshare in NMS, compared to Kaseya’s 0.6% mindshare. Additionally, 93% of Atera users are willing to recommend the solution, compared to 83% of Kaseya users who would recommend it.

Atera

Read 16 Atera reviews

8,304 Views
2,491 Comparison Views

93% willing to recommend

Kaseya Traverse

Read 8 Kaseya Traverse reviews

3,022 Views
2,569 Comparison Views

83% willing to recommend

Atera

Kaseya Traverse

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Atera and Kaseya Traverse based on real PeerSpot user reviews.

Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Atera vs. Kaseya Traverse Report (Updated: September 2026).

Buyer's Guide

Atera vs. Kaseya Traverse

September 2026

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Helped 915,341 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Atera

Ranking in Network Monitoring Software

36th

Average Rating

9.4

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

Help Desk Software (13th), IT Infrastructure Monitoring (39th), IT Service Management (ITSM) (11th), Remote Monitoring and Management (RMM) (5th), Patch Management (13th), AIOps (23rd), Agentic Automation (12th), Autonomous Endpoint Management (7th)

Kaseya Traverse

Ranking in Network Monitoring Software

78th

Average Rating

6.6

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

Cloud Monitoring Software (53rd)

Mindshare comparison

As of October 2026, in the Network Monitoring Software category, the mindshare of Atera is 0.6%, up from 0.3% compared to the previous year. The mindshare of Kaseya Traverse is 0.6%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
Atera	0.6%
Kaseya Traverse	0.6%
Other	98.8%

Network Monitoring Software

Featured Reviews

Ning Chane

IT Manager at Telstra

Remote monitoring has streamlined endpoint management and consistently reduced ticket resolution time

The best features Atera offers include the per-technician pricing, which is honestly one of the biggest things. Unlimited endpoints for a flat monthly fee per tech is a model that makes sense for us, since we are not paying more every time we add a new endpoint. The AI Copilot feature has been a nice addition that helps our techs summarize tickets and suggest fixes faster, which has cut our resolution times noticeably. The AI Copilot feature has specifically helped my team because the automation handles a lot of the routine work, such as patch deployments, maintenance tasks, and monitoring alerts. Atera has positively impacted my organization by transforming how our team operates day-to-day, and the pricing model is hard to beat. The outcomes or metrics showing how Atera has made a positive impact include the 30% reduction in ticket resolution time I mentioned earlier.

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AMMAR HUMAIDY HUSIN

Technical Consultant at a university with 11-50 employees

Automation increases efficiency, but pricing needs to be more competitive

Improvement is needed in making it cheaper, of course. I am not emphasizing making it cheaper, however, it should be more competitive with other products. The product itself is very good and helpful for me as a customer. The issue always is the price, as we cannot beat most of our competitors on pricing alone. If a product is just nice to have, not essential like an antivirus, if it's not really competitive with pricing, we cannot sell it.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"All corporations that have an IT department should look into and utilize this solution."

"Atera has saved our organization money; we look at Atera as an extra employee that we only pay about $300 a month, which is incredible savings over having to hire somebody to do all the tasks that Atera performs for us."

"It is reliable, and when it is working, it works without issues."

"I really like the Shared Script Library and automation tasks which they have implemented... because all the Atera users in the community can share their scripts and their automation tasks knowledge. The same goes for the Shared SNMP Template Library."

"Just because it is low cost doesn't mean it is low quality."

"Atera's automation capabilities are excellent because we can create new users and customers, and when a company wants to integrate us as IT consultants to their network, it can be very simple, such as installing to Active Directory or Azure."

"There are a lot fewer hardware replacements. Once people migrated from old style hard disks over to SSDs, you have things like hard disks filling up faster. So, I run a script to clear out all the waste, e.g., all the temporary files and downloads. A lot of our business runs through a custom web application that we built. This involves people downloading a lot of PDFs and Excel files, and not just having them sitting in folders. With Atera, I can just go through and clean the temporary files out."

"I have better access when I go to look for something regarding either a specific user or software. It is easier to locate. When I am troubleshooting with my clients on the phone, I am not fiddling around looking through a bunch of ticket notes trying to locate something. It makes me a lot more efficient."

More Atera pros

"The remote support and data collection features are great."

"Everything is running seamlessly on the solution, to the point where you don't see any gap."

"It is a pretty stable solution...It is a pretty stable solution."

"Most of the features are pretty good and the solution is user friendly."

"Kaseya Traverse is a very stable solution and very sustainable in terms of what the market wants, what is out there, price-wise and functionality features. They're quite competitive and they are always innovating."

"Automating processes is crucial for me, so the automation part stands out."

"If I want to automate the management and maintenance of my server automatically, this product is a good use case for that."

"We have found the solution to be very flexible to our requirements. We have been able to configure it on-premise effectively when we were using less of the cloud."

More Kaseya Traverse pros

Cons

"They are working on an update, and I would like to see more stuff outside of just computers and servers. Increasingly, we need to be able to monitor and manage network devices. Atera is improving on that already, which is one place that it is currently lacking."

"The billing module has a standard layout which is too limited for my needs."

"The mobility of Atera is also a feature which needs to be addressed so that it can be used on iPads, iPhones and things of this nature. I would also like to see an agent included on these devices so that I can monitor, maintain and manage them."

"Atera could be improved by adding more granular control over technician roles. We need more specific controls on what technicians can access, like limiting their ability to view certain sections or access devices and share files. This feature request has already been made. The IP asset management capabilities need improvement to better manage assets beyond just devices."

"There is definitely room for improvement with its automation capabilities."

"The chat solutions need improvement because we first need to connect to the customer. This needs to improve so that there is a particular feature that can provide support to customers even if they are not connected to a computer."

"The solution is scalable. However, in the past, we did have some issues."

"I would like to see more mobile device management. iPad is a big one."

More Atera cons

"We've noticed a few bugs as of late. However, this seems to only be in the reporting part of the product."

"Kaseya Traverse can improve by adding a Service Map to help us create a configuration management database (CMDB), this would be helpful for us."

"Reporting is a bit difficult."

"The tool needs to have some AI capabilities, which it lacks currently."

"The support for the solution needs some improvement. In my experience, the response time to answer a query is slow."

"Reporting is tedious and not organized in the way customers expect."

"I think the software is still a little bit too new to actually fully assess what it has."

"Dashboards and Central Protection were an issue. Also, database monitoring was not there. Even though they said that it was there at an additional cost, that tool was very basic. We couldn't have device configuration backup also."

More Kaseya Traverse cons

Pricing and Cost Advice

"One of the biggest issues I face is the need to pay per technician. I've dealt with other platforms that you need to have 250-500 devices. Even though the cost declines as the number of devices a person has increases, they still require you to pay for 250 or 500, respectively. With Atera, the number doesn't matter as you always pay the same amount. I approximate that Atera saves me $100 per week."

"We pay per user. I am the only user. It is $150 per user. If I need to add one, it is not as costly as expanding with other providers."

"Atera's pricing stays fixed and predictable, enabling us to add more customers and unlimited monitored devices. We still have a number of clients who fit a break/fix IT model. This is something where clients are complaining more about having to pay extra month-by-month for technology services. With Atera's model, we don't have to be going out and asking for more from clients each month. Right now, with where we are at in terms of scale, this is very important to us."

"Our company is a startup. The initial reason I looked into Atera was the fact that you pay by the technician, not per-device. That means you are able to jump right in with a service without having a large overhead."

"The solution cost approximately $200 Canadian per month."

"The value of the product is perfect, neither cheap nor expensive. I think it is the right rate. It would be awesome if it continued to be the same price because it is a great solution that I like. I like it because I'm not paying per device. I have some customers on monthly contracts and some of them are on break'n fix. If I have a client who is on break'n fix, and they need to pay per agent, then I am losing money. If they were ever to change structures, going to pay-per-device model, then I would need to think about changing to something else."

"In terms of cost, it's not very expensive. I’d rate it around three or four out of ten, considering its value for money."

"As an internal IT, it's gold right there. It is money in the bank."

More Atera pricing and cost advice

"The solution is not cheap, but it is not too expensive."

"The price depends on whether you are monitoring different applications, especially in bulk, and depends on what you're doing. If you're monitoring one endpoint, it will cost you 150 ZAR."

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Top Industries

By visitors reading reviews

Comms Service Provider

12%

Construction Company

Educational Organization

Outsourcing Company

18%

Financial Services Firm

11%

Government

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14
Large Enterprise	1

By reviewers
Company Size	Count
Small Business	1
Large Enterprise	7

Questions from the Community

What is your experience regarding pricing and costs for Atera?

The prices have increased over time. After expressing concerns about pricing to account managers, they offered a 30% discount option for annual commitments. The main benefit we see with this produc...

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What needs improvement with Atera?

Reporting is probably the main frustration. Some of the more advanced reports are locked behind higher pricing tiers, which feels restrictive. Atera can be improved in that the remote access can al...

See all answers

What is your primary use case for Atera?

My main use case for Atera is remote monitoring and management across all our endpoints. We have devices spread across multiple sites, so having one platform where we can see everything, push patch...

See all answers

What needs improvement with Kaseya Traverse?

See all answers

What is your primary use case for Kaseya Traverse?

If I want to automate the management and maintenance of my server automatically, this product is a good use case for that.

See all answers

What advice do you have for others considering Kaseya Traverse?

I'd rate the solution seven out of ten. As Kaseya sellers, we always promote Kaseya first. If the price is more competitive, then I think it will be better. It's a main pain point for us as a resel...

See all answers

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Product Reports

Buyer's Guide

Atera

October 2026

Download Atera product report

Buyer's Guide

Kaseya Traverse

September 2026

Download Kaseya Traverse product report

Overview

Atera provides advanced tools for remote monitoring, automation, and ticketing, offering an intuitive design and competitive pricing that supports managed service providers with monitoring, alerts, and system management.

Atera stands out with its automation, remote access, and smooth integration capabilities like PowerShell commands, TeamViewer, and Splashtop. Its monitoring and alert systems allow IT professionals to preemptively address issues, enhancing productivity with features such as a robust ticketing system, patch management, and scripting tools. Cross-platform compatibility and collaboration tools streamline IT operations. Despite its strengths, Atera requires enhancements in identity access management, chat features, mobile device management, third-party integrations, customizable reports, and more detailed role management for technicians. A renewed interface and improved network and cloud service monitoring are desired. Users also look for seamless management across diverse platforms, particularly under connectivity issues.

What are Atera's key features?

Automation: Streamlines processes with powerful automation capabilities.
Remote Access: Facilitates easy access to client machines for issue resolution.
Intuitive Interface: User-friendly design enhances efficiency.
Integration: Seamless TeamViewer and Splashtop integration.
Monitoring: Effective monitoring and alert systems preempt issues.
Ticketing System: Boosts productivity with efficient workflow management.
Patch Management: Ensures systems are always up-to-date.
Scripting: Powerful tools for automation and task execution.

What benefits and ROI should users consider?

Efficiency: Automation and scripting enhance task management.
Cost-effective: Combines robust features with competitive pricing.
Scalability: Cross-platform compatibility supports business growth.
Productivity: Monitoring and alerts optimize resource allocation.

Atera is widely used by managed service providers and IT support companies to enhance efficiency in industries such as manufacturing and construction. It provides remote monitoring, automation, and comprehensive IT management, ensuring seamless integration with different products and systems for broad site coverage. Businesses leverage Atera's RMM, PSA, ticketing, and IT automation features to improve operational efficiency and responsiveness.

Atera

Kaseya Traverse offers sustainable functionality for comprehensive network, server, and application monitoring. It supports full IT stack visibility with strong processing capabilities and an intuitive interface.

Designed for businesses needing robust remote monitoring, Kaseya Traverse handles networks, servers, and applications with ease. It ensures comprehensive management with features like automated workflows, effective troubleshooting, remote support, and detailed inventory reporting. Despite user concerns about development speed in reporting and support, absence of a CMDB, and integration issues, it remains a popular choice for managed service providers. Utilized primarily for remote maintenance, patch updates, and antivirus management, it connects customer endpoints to manage infrastructure efficiently.

What are the key features of Kaseya Traverse?

Comprehensive Monitoring: Supports network, server, and application oversight.
Robust Processing: Manages multiple devices and infrastructures seamlessly.
Automation Workflows: Simplifies management tasks and improves efficiency.
Remote Support: Offers effective tools for troubleshooting and assistance.
User-Friendly Interface: Ensures easy navigation and accessibility.

What benefits should users expect from Kaseya Traverse?

Increased Efficiency: Automation and remote capabilities streamline processes.
Enhanced Visibility: Provides a complete view of IT infrastructure.
Improved Troubleshooting: Quick identification and resolution of issues.
Cost Management: Despite pricing concerns, it supports competitive offerings.

Managed service providers leverage Kaseya Traverse for monitoring data centers and cloud environments across industries. It's particularly effective in networking, storage, and server management for enterprises, offering configuration assistance and link monitoring to optimize operations.

Kaseya

Sample Customers

MSPs, IT consultants, and IT departments worldwide trust and use Atera.

UltiSat, Clear Concepts, nVidia, United States Postal Service, Cisco, Redbox, Spark Digital, People's Bank & Trust

Buyer's Guide

Atera vs. Kaseya Traverse

September 2026

Free Report: Atera vs. Kaseya Traverse

Find out what your peers are saying about Atera vs. Kaseya Traverse and other solutions. Updated: September 2026.

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