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AT&T AlienVault USM vs Netsurion EventTracker comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between AT&T AlienVault USM and Netsurion EventTracker based on real PeerSpot user reviews.

Find out in this report how the two Log Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed AT&T AlienVault USM vs. Netsurion EventTracker report (Updated: August 2022).
632,539 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most powerful feature is the way the data is stored and extracted. The data is always stored in its original format and you can normalize the data after it has been stored.""The querying and the log-retention capabilities are pretty powerful. Those provide some of the biggest value-add for us.""The user experience [is] well thought out and the workflows are logical. The dashboards are intuitive and highly customizable.""The most valuable feature is definitely the ability that Devo has to ingest data. From the previous SIEM that I came from and helped my company administer, it really was the type of system where data was parsed on ingest. This meant that if you didn't build the parser efficiently or correctly, sometimes that would bring the system to its knees. You'd have a backlog of processing the logs as it was ingesting them.""In traditional BI solutions, you need to wait a lot of time to have the ability to create visualizations with the data and to do searches. With this kind of platform, you have that information in real-time.""Devo provides a multi-tenant, cloud-native architecture. This is critical for managed service provider environments or multinational organizations who may have subsidiaries globally. It gives organizations a way to consolidate their data in a single accessible location, yet keep the data separate. This allows for global views and/or isolated views restricted by access controls by company or business unit.""Those 400 days of hot data mean that people can look for trends and at what happened in the past. And they can not only do so from a security point of view, but even for operational use cases. In the past, our operational norm was to keep live data for only 30 days. Our users were constantly asking us for at least 90 days, and we really couldn't even do that. That's one reason that having 400 days of live data is pretty huge. As our users start to use it and adopt this system, we expect people to be able to do those long-term analytics.""The thing that Devo does better than other solutions is to give me the ability to write queries that look at multiple data sources and run fast. Most SIEMs don't do that. And I can do that by creating entity-based queries. Let's say I have a table which has Okta, a table which has G Suite, a table which has endpoint telemetry, and I have a table which has DNS telemetry. I can write a query that says, 'Join all these things together on IP, and where the IP matches in all these tables, return to me that subset of data, within these time windows.' I can break it down that way."

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"AT&T AlienVault USM is good for ELK Stack, the user experience is great because of its architecture. The ELK has a great performance and it has very good speed in the search and Kibana. Additionally, the visuals and dashboards and very nice and customizable.""The solution is stable.""The vulnerability manager and the file integration are very good.""Asset discovery and vulnerability scanner are good features. The integration between this solution and OTX, which is an AlienVault platform for Open Threat Exchange, is also a valuable feature. It is also quick and easy to deploy, so you can quickly engage with a customer's environment.""In terms of monitoring, my best feature would be the monitoring of components across the network. It monitors the respective nodes and any new node that comes onto the network and provides reports. The reporting dashboards are really helpful for management in terms of making decisions around patch management.""The most valuable feature in AT&T AlienVault USM is the reporting.""We're using it more for reporting, that's all. We're using it to help our customers to pass any kind of audits that they receive.""Easy to use, scalable, stable, and very intuitive platform that provides protection against security threats."

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"There are a host of things that are most valuable. Obviously monitoring our environment and reporting out different events is important. They perform a suite of services. They monitor all of our servers, all of our key infrastructure, like our DNS, our switches, all that stuff. They aggregate and correlate that quarterly. They'll tell us if we're getting a lot of login failures and something is going on or if something's weird.""They have what they call Elasticsearch which is very quick, although that's only available for the last seven days' worth of data. It used to be that, if I wanted to do a search from three days ago, it might take me 10 to 15 minutes because it had to actually unzip some archive files. So I really like that feature. It's almost instantaneous for anything within the last seven days.""The real-time alerting for things such as people getting dropped into a VPN group or the domain admin group — things like that which really shouldn't happen without proper change management, but we all know the reality, they do from time to time — gives me real-time visibility into what's going on."

More Netsurion EventTracker Pros →

Cons
"The overall performance of extraction could be a lot faster, but that's a common problem in this space in general. Also, the stock or default alerting and detecting options could definitely be broader and more all-encompassing. The fact that they're not is why we had to write all our own alerts.""Where Devo has room for improvement is the data ingestion and parsing. We tend to have to work with the Devo support team to bring on and ingest new sources of data.""One major area for improvement for Devo... is to provide more capabilities around pre-built monitoring. They're working on integrations with different types of systems, but that integration needs to go beyond just onboarding to the platform. It needs to include applications, out-of-the-box, that immediately help people to start monitoring their systems. Such applications would include dashboards and alerts, and then people could customize them for their own needs so that they aren't starting from a blank slate.""Devo has a lot of cloud connectors, but they need to do a little bit of work there. They've got good integrations with the public cloud, but there are a lot of cloud SaaS systems that they still need to work with on integrations, such as Salesforce and other SaaS providers where we need to get access logs.""Some basic reporting mechanisms have room for improvement. Customers can do analysis by building Activeboards, Devo’s name for interactive dashboards. This capability is quite nice, but it is not a reporting engine. Devo does provide mechanisms to allow third-party tools to query data via their API, which is great. However, a lot of folks like or want a reporting engine, per se, and Devo simply doesn't have that. This may or may not be by design.""The Activeboards feature is not as mature regarding the look and feel. Its functionality is mature, but the look and feel is not there. For example, if you have some data sets and are trying to get some graphics, you cannot change anything. There's just one format for the graphics. You cannot change the size of the font, the font itself, etc.""There is room for improvement in the ability to parse different log types. I would go as far as to say the product is deficient in its ability to parse multiple, different log types, including logs from major vendors that are supported by competitors. Additionally, the time that it takes to turn around a supported parser for customers and common log source types, which are generally accepted standards in the industry, is not acceptable. This has impacted customer onboarding and customer relationships for us on multiple fronts.""The biggest area with room for improvement in Devo is the Security Operations module that just isn't there yet. That goes back to building out how they're going to do content and larger correlation and aggregation of data across multiple things, as well as natively ingesting CTI to create rule sets."

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"Adding a parsing interface for the customers would make AT&T AlienVault USM better.""The solution is a bit complicated. It could be simplified quite a bit.""I've been using it just for my own personal upskilling in terms of how the product works. At the moment, it is pretty straightforward and simple, and it is working how it is supposed to. The feedback would come once it is deployed to customer sites. They'll be using it on a more frequent basis, and that's when the feedback would come in terms of the areas in which they're facing issues or are looking for simplicity.""AT&T AlienVault USM can improve searchable data. It should be available for more than 90 days. If you need more than 90 days of data, you have to put a request and they give you raw data, which is not easy to search. A good addition would be to allow users to search data older than 90 days.""The AT&T AlienVault USM is okay, but the relational database is not very good for large amounts of data. For example, many logs cannot be processed. It has been very slow for the queries and some data which are large, it is not very good in this case.""There could be some type of integration with our existing portal. We have our own customer portals, and it would be good if there was an integration so that our portal can provide reports. There could be some type of API into the AlienVault system with the USM system so that it is easy to show the customers high-level reports of the system through our portal.""The solution already has quite good tools, however, they need better integration tools for linking with Office 365, Google Suite, and so on.""The dashboard could be improved as well as the level of customization."

More AT&T AlienVault USM Cons →

"With version 8, there are quite a few things. The query tool was one of the big ones, and the query speed was one of the big ones, but they've made some great strides between versions 8 and 9. There were also issues in version 8 around the ability to get the data back out. It's one thing to collect data, but it's a whole other thing to be able to present it or run it in a timely manner. The old tool, depending on how far back I was looking, might even time out and I would have to run it again.""Communication is always something that can be improved, but I feel that any time we've had a communication issue, it's quickly addressed when we bring those up at the monthly meetings. Usually, it's an individual that wasn't clear in the communication, it's not the process per se. You always have to be able to segregate if the process didn't work or an individual either didn't say the right thing or my people didn't understand what they were being told."

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Pricing and Cost Advice
  • "I'm not involved in the financial aspect, but I think the licensing costs are similar to other solutions. If all the solutions have a similar cost, Devo provides more for the money."
  • "Devo is definitely cheaper than Splunk. There's no doubt about that. The value from Devo is good. It's definitely more valuable to me than QRadar or LogRhythm or any of the old, traditional SIEMs."
  • "[Devo was] in the ballpark with at least a couple of the other front-runners that we were looking at. Devo is a good value and, given the quality of the product, I would expect to pay more."
  • "Be cautious of metadata inclusion for log types in pricing, as there are some "gotchas" with that."
  • "Devo was very cost-competitive... Devo did come with that 400 days of hot data, and that was not the case with other products."
  • "Our licensing fees are billed annually and per terabyte."
  • "I like the pricing very much. They keep it simple. It is a single price based on data ingested, and they do it on an average. If you get a spike of data that flows in, they will not stick it to you or charge you for that. They are very fair about that."
  • "Pricing is based on the number of gigabytes of ingestion by volume, and it's on a 30-day average. If you go over one day, that's not a big deal as long as the average is what you expected it to be."
  • More Devo Pricing and Cost Advice →

  • "The price of this solution is reasonable, which is one of the reasons why we selected it over other solutions."
  • "Its price is much lower than McAfee ESM."
  • "The price for this solution is very good, but since the features do not work the price is expensive."
  • "I don't know exactly, but I know it is based on the number of logs and the retention duration, such as 30 days or something like that. So, the smallest package is about 500 a month for 30 days of logs. There is a virtual machine. You need resources for it. It is a log collecting VM. They provide the software, and you just have to load a virtual machine. So, you're going to incur some CPU RAM and storage for wherever this log collecting appliance is running, which typically is in our cloud and on our platform for the customer."
  • "Its price is in the medium to upper range."
  • "They charge a license based on the storage. ATT AlienVault USM is a less expensive solution than IBM QRadar."
  • "It is affordable, and it also has many features that the premium products such as ArcSight and QRadar have. It is a very good platform for a SIEM solution. Everything is included in the price."
  • "AlienVault is certainly not nearly as expensive as Splunk or QRadar. It's decently priced, but I don't have the exact figure."
  • More AT&T AlienVault USM Pricing and Cost Advice →

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    632,539 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:Devo, like other vendors, doesn't charge extra for playbooks and automation. That way, you are only paying for the side… more »
    Top Answer:I need more empowerment in reporting. For example, when I'm using Qlik or Power BI in terms of reporting for the… more »
    Top Answer:The feature that I liked the most is that they have a vulnerability assessment package that comes along with the SIEM… more »
    Top Answer:It is affordable, and it also has many features that the premium products such as ArcSight and QRadar have. It is a very… more »
    Top Answer:Their threat intelligence platform needs to be broadened. They should integrate it with more threat intelligence… more »
    Top Answer:There are a host of things that are most valuable. Obviously monitoring our environment and reporting out different… more »
    Top Answer:They've been very fair. I think that we've had to push back a little bit here and there on pricing.
    Top Answer:Communication is always something that can be improved, but I feel that any time we've had a communication issue, it's… more »
    Comparisons
    Also Known As
    AlienVault, AlienVault USM, Alienvault Cybersecurity
    EventTracker SIEMphonic, EventTracker Essentials, EventTracker Log Management, EventTracker Security Center
    Learn More
    Overview

    Devo is the only cloud-native logging and security analytics platform that releases the full potential of all your data to empower bold, confident action when it matters most. Only the Devo platform delivers the powerful combination of real-time visibility, high-performance analytics, scalability, multitenancy, and low TCO crucial for monitoring and securing business operations as enterprises accelerate their shift to the cloud.

    AlienVault USM Anywhere is a cloud-based security management solution that accelerates and centralizes threat detection, incident response, and compliance management for your cloud, hybrid cloud, and on-premises environments. USM Anywhere includes purpose-built cloud sensors that natively monitor your Amazon Web Services (AWS) and Microsoft Azure cloud environments. On premises, lightweight virtual sensors run on Microsoft Hyper-V and VMware ESXi to monitor your virtual private cloud and physical IT infrastructure.

    With USM Anywhere, you can rapidly deploy sensors into your cloud and on-premises environments while centrally managing data collection, security analysis, and threat detection from the AlienVault Secure Cloud.

    Five Essential Security Capabilities in a Single SaaS Platform

    AlienVault USM Anywhere provides five essential security capabilities in a single SaaS solution, giving you everything you need for threat detection, incident response, and compliance management—all in a single pane of glass. With USM Anywhere, you can focus on finding and responding to threats, not managing software. An elastic, cloud-based security solution, USM Anywhere can readily scale to meet your threat detection needs as your hybrid cloud environment changes and grows.

    1. Asset Discovery
    2. Vulnerability Assessment
    3. Intrusion Detection
    4. Behavioral Monitoring
    5. SIEM

    Try USM Anywhere in your environment—free for the first 14 days. 
    www.alienvault.com/products/usm-anywhere/free-trial

    EventTracker by Netsurion is a co-managed security solution that delivers actionable security intelligence that empowers organizations of any size to effectively detect and respond to insider threats as well as advanced cyber criminals.

    Netsurion EventTracker defends your organization against advanced threats and streamlines IT compliance management by converging multiple layers of security technology such as SIEM, EDR, UEBA, IDS, and more. Most importantly, we augment the technology with our 24/7 SOC for continual monitoring, threat remediation, and system tuning. With EventTracker, you can orchestrate all the critical capabilities needed to predict, prevent, detect, and respond to cybersecurity incidents. We monitor for anomalies and suspicious network activities and respond with built-in response rules to block or terminate harmful activities. 

    Netsurion strengthens your security defenses, controls costs, and optimizes your team’s capabilities to respond quickly with a single end-to-end solution. We increase your efficiency and effectiveness by reducing false positives and enabling audit-ready compliance reports. Netsurion provides a comprehensive, scalable platform for security monitoring, threat detection and response, and compliance – as a software solution, in the cloud and on-premises, or as a co-managed solution that augments your IT team.

    Offer
    See Devo in Action

    See how Devo allows you to free yourself from data management, and make machine data and insights accessible.

    Learn more about AT&T AlienVault USM
    Learn more about Netsurion EventTracker
    Sample Customers
    United States Air Force, Rubrik, SentinelOne, Critical Start, NHL, Panda Security, Telefonica, CaixaBank, OpenText, IGT, OneMain Financial, SurveyMonkey, FanDuel, H&R Block, Ulta Beauty, Manulife, Moneylion, Chime Bank, Magna International, American Express Global Business Travel
    Abel & Cole, Bank of Ireland, Bluegrass Cellular, CareerBuilder, Claire's, Hays Medical Center, Hope International, McCurrach, McKinsey & Company, Party Delights, Pepco Holdings, Richland School District, Ricoh, SaveMart, Shake Shack, Steelcase, TaxAct, Taylor Morrison, Vonage and Zoom
    The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
    Top Industries
    REVIEWERS
    Computer Software Company63%
    Comms Service Provider13%
    Retailer13%
    Insurance Company13%
    VISITORS READING REVIEWS
    Computer Software Company22%
    Comms Service Provider13%
    Financial Services Firm9%
    Government9%
    REVIEWERS
    Financial Services Firm20%
    Healthcare Company18%
    Computer Software Company8%
    Comms Service Provider8%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Comms Service Provider16%
    Government8%
    Financial Services Firm5%
    REVIEWERS
    Financial Services Firm18%
    Energy/Utilities Company18%
    University18%
    Non Profit9%
    VISITORS READING REVIEWS
    Computer Software Company24%
    Comms Service Provider11%
    Government10%
    Healthcare Company7%
    Company Size
    REVIEWERS
    Small Business24%
    Midsize Enterprise18%
    Large Enterprise59%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise17%
    Large Enterprise61%
    REVIEWERS
    Small Business54%
    Midsize Enterprise26%
    Large Enterprise20%
    VISITORS READING REVIEWS
    Small Business30%
    Midsize Enterprise19%
    Large Enterprise51%
    REVIEWERS
    Small Business42%
    Midsize Enterprise17%
    Large Enterprise42%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise18%
    Large Enterprise56%
    Buyer's Guide
    AT&T AlienVault USM vs. Netsurion EventTracker
    August 2022
    Find out what your peers are saying about AT&T AlienVault USM vs. Netsurion EventTracker and other solutions. Updated: August 2022.
    632,539 professionals have used our research since 2012.

    AT&T AlienVault USM is ranked 10th in Log Management with 15 reviews while Netsurion EventTracker is ranked 13th in Log Management with 2 reviews. AT&T AlienVault USM is rated 7.6, while Netsurion EventTracker is rated 9.6. The top reviewer of AT&T AlienVault USM writes "An all-in-one package for monitoring components across the network". On the other hand, the top reviewer of Netsurion EventTracker writes "Real-time alerts and managed services reports give me a view of the landscape, things that might have slipped through the cracks". AT&T AlienVault USM is most compared with Wazuh, AlienVault OSSIM, Splunk, IBM QRadar and Microsoft Sentinel, whereas Netsurion EventTracker is most compared with IBM QRadar, Splunk, Rapid7 InsightIDR, Wazuh and LogRhythm NextGen SIEM. See our AT&T AlienVault USM vs. Netsurion EventTracker report.

    See our list of best Log Management vendors and best Security Information and Event Management (SIEM) vendors.

    We monitor all Log Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.