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OpenText Enterprise Security Manager vs USM Anywhere comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.9
ROI from OpenText Enterprise Security Manager varies widely, influenced by threat detection, compliance benefits, and prevention of incidents.
Sentiment score
6.8
USM Anywhere enhances security, saves time and resources, reduces staffing needs, and meets compliance, offering financial and time benefits.
Customers see ROI as they save on staff and other resources.
 

Customer Service

Sentiment score
5.4
OpenText Enterprise Security Manager support receives mixed reviews, with common complaints about slow resolution and inadequate expertise in complex issues.
Sentiment score
8.0
USM Anywhere's customer service is generally praised for responsiveness but experiences occasional delays and inconsistent support information.
If I raise a P1 or P0 ticket, the response time is often delayed by four to eight hours.
 

Scalability Issues

Sentiment score
5.9
OpenText Enterprise Security Manager is scalable for large deployments but faces cost challenges at the logger level.
Sentiment score
7.5
USM Anywhere is scalable for small to medium businesses, but enterprise-scale deployments face data volume and speed challenges.
It lacks some capabilities compared to other tools available in the market.
USM Anywhere faces scalability issues because of a 60 TB limit.
 

Stability Issues

Sentiment score
5.1
OpenText Enterprise Security Manager is stable and reliable, though performance varies with challenges in virtualization and specific components.
Sentiment score
7.2
USM Anywhere receives mixed stability reviews, with some users praising its reliability and others reporting issues during updates or large data handling.
The stability of ArcSight Enterprise Security Manager (ESM) is not very robust.
 

Room For Improvement

OpenText Enterprise Security Manager needs user interface upgrades, better integration, improved documentation, and enhancements in analytics and scalability.
USM Anywhere needs improved performance, user interface, integration, and support, with better updates and less disruptive software changes.
The integration aspect of ArcSight Enterprise Security Manager (ESM) needs improvement.
There are scalability issues due to a 60 TB limit, which restricts its use for large customers like banks.
 

Setup Cost

OpenText Enterprise Security Manager is costly but offers robust features and scalability, with possible discounts and cost management strategies.
USM Anywhere offers scalable, affordable SIEM solutions ideal for SMBs, recommended for budget-conscious enterprises over costly competitors.
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools.
The pricing is amazing and really cheap.
 

Valuable Features

ArcSight offers advanced threat detection, robust integration, customizable dashboards, and automates event correlation for efficient security operations.
USM Anywhere offers event correlation, vulnerability scanning, and centralized logging with customizable, user-friendly security monitoring for small teams.
The ability to interpret data is highly valued.
The 365-day block query is a major feature.
 

Categories and Ranking

OpenText Enterprise Securit...
Ranking in Security Information and Event Management (SIEM)
21st
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
98
Ranking in other categories
No ranking in other categories
USM Anywhere
Ranking in Security Information and Event Management (SIEM)
29th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
115
Ranking in other categories
Log Management (40th), Endpoint Detection and Response (EDR) (53rd), Compliance Management (14th)
 

Mindshare comparison

As of October 2025, in the Security Information and Event Management (SIEM) category, the mindshare of OpenText Enterprise Security Manager is 1.6%, up from 1.2% compared to the previous year. The mindshare of USM Anywhere is 0.9%, down from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Market Share Distribution
ProductMarket Share (%)
OpenText Enterprise Security Manager1.6%
USM Anywhere0.9%
Other97.5%
Security Information and Event Management (SIEM)
 

Featured Reviews

Ramnesh  Dubey - PeerSpot reviewer
Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods
The first limitation is with the ArcSight Data Storage Manager (ADSM). ArcSight's total capacity is currently capped at 12 TB. This becomes an issue if a customer needs a longer real-time data retention period, such as exceeding 90 days or reaching a year or even ten months. Increasing the disk space beyond 12 TB is not currently possible. So, increasing the storage capacity is one area for improvement. Additionally, the real-time data retention is limited due to the 12 TB restriction. Depending on the Events Per Second (EPS) you receive, you might only be able to retain data for seven to ten days. Overall, the 12 TB limit is the main issue we face in terms of maximizing real-time data storage. Moreover, there are a few improvements I would like to see in future releases. My main suggestion for ArcSight is to simplify the deployment process. Currently, the installation process is quite complex. There are various components involved, including transformations, multiple installations, and containerization for various components. Ideally, I'd recommend that ArcSight allow the entire installation, including the ESM and database, to be completed within a single unified setup process for a streamlined experience. Additionally, having readily available and well-organized documentation for the step-by-step installation process would be incredibly helpful. I would also like to see better support.
Kris Nawani - PeerSpot reviewer
Offers complete coverage without the need to install additional software
USM Anywhere is used for threat detection and investigation. It provides a solution with built-in threat intelligence and various other investigation tools The solution offers complete coverage without the need to install additional software, as it is maintained by the vendor. It helps in saving…
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Use our free recommendation engine to learn which Security Information and Event Management (SIEM) solutions are best for your needs.
868,706 professionals have used our research since 2012.
 

Comparison Review

VS
Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
12%
Manufacturing Company
11%
Performing Arts
8%
Computer Software Company
17%
Comms Service Provider
10%
Educational Organization
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise14
Large Enterprise57
By reviewers
Company SizeCount
Small Business64
Midsize Enterprise29
Large Enterprise25
 

Questions from the Community

Which is the best SIEM tool for a mid-sized financial services firm: Arcsight or Securonix?
In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to ...
What do you like most about ArcSight Enterprise Security Manager (ESM)?
We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on top of the WAN services, along with scheduled licensing activities.
What is your experience regarding pricing and costs for ArcSight Enterprise Security Manager (ESM)?
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools. It is worth the investment if you are considering the cost.
What do you like most about AT&T AlienVault USM?
The most valuable feature of the solution is the ease of deployment that it provides to users. The integrations that the product has with third-party applications are useful.
What needs improvement with AT&T AlienVault USM?
There are scalability issues due to a 60 TB limit, which restricts its use for large customers like banks. It is also limited when used with bigger products and has complex password requirements.
 

Also Known As

Micro Focus ArcSight, HPE ArcSight, ArcSight
AT&T AlienVault USM, AlienVault, AlienVault USM, Alienvault Cybersecurity
 

Overview

 

Sample Customers

Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
Abel & Cole, Bank of Ireland, Bluegrass Cellular, CareerBuilder, Claire's, Hays Medical Center, Hope International, McCurrach, McKinsey & Company, Party Delights, Pepco Holdings, Richland School District, Ricoh, SaveMart, Shake Shack, Steelcase, TaxAct, Taylor Morrison, Vonage and Zoom
Find out what your peers are saying about OpenText Enterprise Security Manager vs. USM Anywhere and other solutions. Updated: September 2025.
868,706 professionals have used our research since 2012.