OpenText Enterprise Security Manager and USM Anywhere are leading products in the enterprise security management space. USM Anywhere appears to have a competitive edge due to its ease of use and modern cloud-based features.
Features: OpenText Enterprise Security Manager provides a robust feature set with scalability and multi-tenant SIEM capabilities, supporting a wide array of devices. Its powerful correlation engine and customizable dashboards are highly reliable for threat detection. USM Anywhere is notable for its integrated vulnerability assessment and asset discovery capabilities, offering comprehensive network security through a unified cloud-compatible platform.
Room for Improvement: OpenText Enterprise Security Manager needs improvements in user-friendly documentation, threat intelligence integration, and scalable database capabilities. Customization options for connectors and reducing complexity in setup are also desired. USM Anywhere could enhance report customization and swift query capabilities while refining its third-party integration functionality. Both products have distinct areas of potential enhancement.
Ease of Deployment and Customer Service: OpenText Enterprise Security Manager supports on-premises and hybrid cloud deployments, catering to specific infrastructure needs, but is criticized for varying customer service quality. USM Anywhere offers flexible deployment in both cloud and on-premises environments, praised for more satisfactory support experiences but still with room for improvement. USM Anywhere’s user-friendly deployment experience is favored.
Pricing and ROI: OpenText Enterprise Security Manager is often seen as expensive, with a pricing model generally based on EPS, yet offers substantial ROI if fully utilized. USM Anywhere, in contrast, is applauded for its competitive and flexible pricing, making it more accessible for SMBs. While both provide considerable returns, USM Anywhere offers a cost-effective solution for smaller setups without compromising on essential security features.
Customers see ROI as they save on staff and other resources.
If I raise a P1 or P0 ticket, the response time is often delayed by four to eight hours.
It lacks some capabilities compared to other tools available in the market.
USM Anywhere faces scalability issues because of a 60 TB limit.
The stability of ArcSight Enterprise Security Manager (ESM) is not very robust.
The integration aspect of ArcSight Enterprise Security Manager (ESM) needs improvement.
There are scalability issues due to a 60 TB limit, which restricts its use for large customers like banks.
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools.
The pricing is amazing and really cheap.
The ability to interpret data is highly valued.
The 365-day block query is a major feature.
OpenText Enterprise Security Manager enables real-time threat detection through scalable and adaptable solutions, integrating seamlessly with multiple platforms for complex security scenarios across different environments.
OpenText Enterprise Security Manager offers extensive security monitoring capabilities, combining log analysis and incident management to enhance cybersecurity and compliance. Its powerful event correlation engine provides real-time alerts for rapid incident response. Users benefit from customizable dashboards and comprehensive log collection, making it a significant tool in the SIEM market. Flexible deployment options cater to both on-premises and cloud environments, supporting enterprises in managing IT infrastructure and threat detection efficiently.
What are the key features of OpenText Enterprise Security Manager?In industries such as finance, healthcare, and energy, OpenText Enterprise Security Manager is implemented for monitoring critical systems and ensuring compliance with regulatory needs. Enterprises leverage its capabilities for forensic investigations and active threat management, serving as a central hub for cybersecurity operations across diverse IT infrastructures.
USM Anywhere centralizes security monitoring of networks and devices in the cloud, on premises, and in remote locations, helping you to detect threats virtually anywhere.
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