Astound Managed SD-WAN vs Netsurion comparison

Astound and Netsurion are both solutions in the Managed Security Services Providers (MSSP) category. Astound is ranked #29, while Netsurion is ranked #5 with an average rating of 8.6. Astound holds a 1.0% mindshare in MSSP, compared to Netsurion’s 0.8% mindshare. Additionally, 100% of Astound users are willing to recommend the solution, compared to 92% of Netsurion users who would recommend it.

Astound Managed SD-WAN

Read 2 Astound Managed SD-WAN reviews

86 Views
39 Comparison Views

100% willing to recommend

Netsurion

Read 24 Netsurion reviews

68 Views
29 Comparison Views

92% willing to recommend

Astound Managed SD-WAN

Netsurion

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Feb 3, 2025

Netsurion and Astound Managed SD-WAN compete in the network management solutions category. Astound Managed SD-WAN appears to have the upper hand due to its advanced features that enhance value.

Features: Netsurion offers integrated security protocols, seamless network management, and quick threat detection. Astound Managed SD-WAN includes robust bandwidth optimization, advanced performance analytics, and customization capabilities.

Ease of Deployment and Customer Service: Netsurion features a swift deployment model with proactive customer support that efficiently resolves issues. Astound Managed SD-WAN involves a more complex setup compensated by detailed guides and responsive technical assistance, appealing to IT teams seeking tailored solutions.

Pricing and ROI: Netsurion provides competitive pricing with a solid return on investment, focusing on cost-effectiveness for smaller businesses. Astound Managed SD-WAN requires higher initial costs, justified by its comprehensive feature set and long-term savings potential.

To learn more, read our detailed Astound Managed SD-WAN vs. Netsurion Report (Updated: April 2025).

Buyer's Guide

Astound Managed SD-WAN vs. Netsurion

April 2025

Download the complete report

Helped 849,963 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Astound Managed SD-WAN

Ranking in Managed Security Services Providers (MSSP)

29th

Average Rating

10.0

Reviews Sentiment

8.0

Number of Reviews

Ranking in other categories

Managed SD-WAN Services (4th)

Netsurion

Ranking in Managed Security Services Providers (MSSP)

5th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Security Information and Event Management (SIEM) (18th), SOC as a Service (3rd), Managed Detection and Response (MDR) (14th), Extended Detection and Response (XDR) (18th)

Mindshare comparison

As of May 2025, in the Managed Security Services Providers (MSSP) category, the mindshare of Astound Managed SD-WAN is 1.0%, down from 1.8% compared to the previous year. The mindshare of Netsurion is 0.8%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Security Services Providers (MSSP)

Featured Reviews

Joey Pineda

Executive Pastor at Grace Community Fellowship

Helps us increase network performance, provides speed for streaming audio and video, and gives us room to grow

I told Astound and Mark III about our needs and desires. We needed a Meraki firewall and speed on the fiber optic side. Based on our needs, Astound set up our desired solution and designed a system that gives us room to grow. We have no limitations based on what Astound or Mark III have provided. The setup was straightforward. Astound was very thorough about what would occur and what we needed to provide. On the day of installation, a Mark III representative and Astound made sure that everything we needed was taken care of. The initial setup took two hours. On the network side, it took two or three days just to define IP addresses and get through the firewall. Astound connected us with Cisco immediately to work on the Meraki unit. That was resolved that day. The router and equipment came from Astound. Then Mark III came in, designed it, laid it out, connected it, and configured it. When the network was installed, they worked with the sound team to make sure that our office, audio, and video needs were being met. Our primary need is WiFi because we need to meet the needs of our members and teams in various ministries on Sunday mornings. We have met that goal. We pay a company to manage our network, so we haven't had any issues. Everything is done remotely. We don't have an IT person in-house.

Read full review

John-Berry

Information Technology Manager at ProfitSolv

The SOC center monitors, hunts, and notifies us of threats around the clock

I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Astound is adequate, sufficient, and gives us room to grow."

"It's just a huge improvement compared to where we came from. I can get in, configure, identify, and reconfigure, and I don't have to troubleshoot anything. It's all very easy and flows really well."

"Netsurion's 24/7 monitoring has enhanced the overall security of the company. They have someone looking at the data 24/7 who will call us as needed. If their team spots a malicious process after hours, they notify the appropriate person by phone. We get a lot of actionable threat intelligence from Netsurion. For example, if a user clicks on a malicious link in a web page and starts an unusual process that isn't on the white-list, Netsurion's team can detect it and prevent it from executing. Afterward, they'll notify us by telephone, so we can respond and clean up whatever damage has occurred."

"The SIEMs and managed service are its most valuable features. We get a weekly report from them which provides a culmination of them combing through millions of events which are triggered across our network every day and minute. Their information security experts basically boil that down to a report which I get emailed once a week. It identifies potential threats and the remediation that I should take to be able to quell those threats."

"There are a host of things that are most valuable. Obviously monitoring our environment and reporting out different events is important. They perform a suite of services. They monitor all of our servers, all of our key infrastructure, like our DNS, our switches, all that stuff. They aggregate and correlate that quarterly. They'll tell us if we're getting a lot of login failures and something is going on or if something's weird."

"The most important feature is keeping track of when accounts are created and deleted, when permission groups are changed, and memberships are changed in groups; and overall, how many errors are occurring on the various systems that we're monitoring."

"They have what they call Elasticsearch which is very quick, although that's only available for the last seven days' worth of data. It used to be that, if I wanted to do a search from three days ago, it might take me 10 to 15 minutes because it had to actually unzip some archive files. So I really like that feature. It's almost instantaneous for anything within the last seven days."

"Expediting incident response is really great."

"If I were to look at logs manually, there's no way I could do that. As an example, they are 48 million logs processed a day. There is no way I could look at all 48 million of those. So, it gives me a good structure to be able to look at the different incidents which are created and do different searches."

"I like EventTracker's dashboard. I see it every time I log in because it's the first thing you get to. We have our own widgets that we use. For the sake of transparency, there are a few widgets that we look at there and then we move out from there... Among the particularly helpful widgets, the not-reporting widget is a big one. The number-of-logs-processed is also a good one."

More Netsurion pros

Cons

"As a church, we don't employ a typical IT person, so it would help if they could set up a more user-friendly layman's type of profile and settings, where everything is simplified into layman's terms. For example, it could say, "Turn internet speed up for guest use," or "Turn it down," or "Turn it off," or "Reset it.""

"As a new customer opening our first worship center, I would have liked for Astound to provide examples of products other churches use."

"There are some issues with searches taking a long period of time, but they assured me that they have implemented a new search function that's available in version 9, but which requires a solid-state hard drive... Depending on how many logs you have it could take a long time to return the results if you're looking back prior to the last 30 days."

"It would be great if they had a client for phones by which they could push a notification to us, as opposed to via email."

"Netsurion's threat detection and response aren't quite mature. I would expect a little more."

"With version 8, there are quite a few things. The query tool was one of the big ones, and the query speed was one of the big ones, but they've made some great strides between versions 8 and 9. There were also issues in version 8 around the ability to get the data back out. It's one thing to collect data, but it's a whole other thing to be able to present it or run it in a timely manner. The old tool, depending on how far back I was looking, might even time out and I would have to run it again."

"Probably the biggest thing is just: Can I search for this and what's the best way to do it? If I'm looking for two events versus a singular event, I just throw it back at them. They're the experts on it."

"I would like to see a faster response when we see things like 15,000 lockouts. I really wished that I had known that on Friday afternoon rather than waiting until I got the weekly report today. By the same token, they are looking at it from the point of view that this is a system or software malfunction. This is not a bad actor repeating the exact same password three times a second. Therefore, they can tell that this is not a bad thing. However, it's not a security event but it is an operational event for me. Knowing this sort of thing would help my team and me out more because then we would be able to clear out a lot of network traffic that we didn't know was going on. So, we would like quicker updates on non-high security events."

"The threat detection and response is passive. We have asked if there were options for taking action, and we have not gotten any feedback on that, which would be useful to know. Depending on the situation and threat, some actions may not be possible, but we haven't gotten any feedback on what options could be directed and actionable with the understanding that it may have an extra cost. It would be nice to know or find out if it is actually possible to take actions by a SIEM service or a SIEM agent."

"We get a report generated on a particular day of the week and we go through it, trying to mitigate problems and make sure we're seeing everything that's happening. It would be helpful if the SOC spent a little more time with us going through some of those reports."

More Netsurion cons

Pricing and Cost Advice

"Financially, it was a big jump. We went from just shy of a couple of hundred bucks a month to close to $1,200. It's an expense that, although it's significantly higher than what we were paying, is worth it."

"The upfront costs have increased, and we have been locked into this contract. The cost of changing over from it is way too high."

"The pricing and licensing seem very reasonable. The managed service part of it feels like it gives me the equivalent of a full-time engineer for a lot less money. So, I feel it's a good value."

"Netsurion's pricing is competitive. At the same time, they're the only ones who do what we want to do the way we want it. I can't say we would've paid more, but we would've had to have come up with our own solution if they weren't providing that."

"Our budget follows the calendar year. We just started a new budget year at the beginning of the month. We did budget for an increase in our threat management system selection. Therefore, we have the budget to implement and accommodate a threat management system change, including an increase for the quoted actions that we received to improve EventTracker. We are just waiting on our council to approve that budget, which might not be for a little while. Hopefully, when they do, we will be able to jump on doing something."

"We have seen time and cost savings. It prevents us from having to hire specialized people for this type of work. We would need to hire six staff members to accommodate the same service."

"Licensing is very easy. Our CIO takes care of the billing, but in terms of price point, he hasn't complained, so it must be good."

"We put together the package of what we needed. It was based pretty much on the number of agents that we were deploying. If we needed to manage logging from certain specific applications, like Active Directory and SQL Server, there has been no additional cost for that. We had agents deployed for those specific servers and the applications were included, then there was just an additional installation that they had to do for us."

"EventTracker's subscription-based model is interesting as far as yearly license type stuff. It's nice because you know what it's going to be next year. We haven't really looked at any other solutions. The pricing at the time compared to the other solutions was a lot less. A couple of years ago, we actually looked at Splunk. The amount in Splunk's licensing model is based on 20 gigs a day, or something like that. Based on our number of logs and stuff that we were already generating, the costs would be substantially more for the amount of logs that we would be getting."

More Netsurion pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Managed Security Services Providers (MSSP) solutions are best for your needs.

See recommendations

849,963 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Computer Software Company

25%

Manufacturing Company

10%

Government

10%

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

Ask a question

Earn 20 points

What do you like most about Netsurion Managed Threat Protection?

Expediting incident response is really great.

See all answers

What is your experience regarding pricing and costs for Netsurion Managed Threat Protection?

Their pricing is high. I don't know if it's a barrier. The quality speaks to the price. The price is the price. They provide what they promise. From a purchasing perspective, I just have to come ba...

See all answers

What needs improvement with Netsurion Managed Threat Protection?

There is one area that needs improvement and that is with the agents and the server that's on-site. The system requirements are very, very high. So I need a pretty powerful server to run. If they c...

See all answers

Comparisons

No data available

Sumo Logic Security vs Netsurion

Compared 34% of the time

Devo vs Netsurion

Compared 34% of the time

Arctic Wolf Managed Detection and Response vs Netsurion

Compared 32% of the time

More Netsurion Competitors

Product Reports

Buyer's Guide

Managed Security Services Providers (MSSP)

January 2025

Download Astound Managed SD-WAN product report

Buyer's Guide

Netsurion

April 2025

Download Netsurion product report

Also Known As

RCN Business Managed Security

Netsurion Managed Threat Protection, Netsurion EventTracker

Overview

Our solutions are delivered along our secure network infrastructure.

We take a consultative approach by first understanding your distinctive needs and deliver a unique solution designed especially for you.

24/7 U.S.-based support.

Astound

Netsurion offers a comprehensive solution for centralized log management, SIEM, and managed services, ensuring continuous monitoring and security event analysis for diverse organizations, enhancing IT security and compliance.

Netsurion centralizes event management through SIEM and managed services. Organizations leverage it for vulnerability assessment and intrusion detection, integrating logs from Windows, Linux, and network devices. Its SOC provides 24/7 monitoring, ensuring compliance with PCI and audit standards. Real-time alerts and efficient log data aggregation enhance threat identification and response. Weekly reports and insights into user lockouts contribute to robust security management, beneficial for firms with constrained resources.

What are some key features of Netsurion?

SIEM Integration: Centralizes security event data for easier management.
Managed Services: Provides 24/7 SOC monitoring and support.
Real-TIme Alerts: Notifies of unusual security events promptly.
Threat Intelligence: Delivers actionable insights for proactive defense.
Seamless Platform Integration: Compatible with Office 365, firewalls, and other platforms.

How can companies benefit from using Netsurion?

Enhanced Security Management: Real-time monitoring and alerts streamline threat response.
PCI Compliance: Supports meeting audit and regulatory requirements efficiently.
Resource Optimization: Weekly reports and detailed insights aid decision-making for limited-resource organizations.
Improved Threat Detection: Consolidating logs and real-time intelligence helps in identifying threats swiftly.

Netsurion is implemented across industries like finance, healthcare, and retail, where security is crucial. These sectors require robust monitoring and compliance solutions, utilizing Netsurion's seamless integration with their existing infrastructure to manage security operations effectively, addressing both regulatory needs and threat management.

Netsurion

Sample Customers

Information Not Available

The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores

Buyer's Guide

Astound Managed SD-WAN vs. Netsurion

April 2025

Free Report: Astound Managed SD-WAN vs. Netsurion

Find out what your peers are saying about Astound Managed SD-WAN vs. Netsurion and other solutions. Updated: April 2025.

DOWNLOAD NOW

849,963 professionals have used our research since 2012.

See our Astound Managed SD-WAN vs. Netsurion report.

See our list of best Managed Security Services Providers (MSSP) vendors.

We monitor all Managed Security Services Providers (MSSP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.