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Astound Managed SD-WAN vs Netsurion comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Astound Managed SD-WAN
Ranking in Managed Security Services Providers (MSSP)
21st
Average Rating
10.0
Reviews Sentiment
8.0
Number of Reviews
2
Ranking in other categories
Managed SD-WAN Services (1st)
Netsurion
Ranking in Managed Security Services Providers (MSSP)
30th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Security Information and Event Management (SIEM) (52nd), SOC as a Service (14th), Managed Detection and Response (MDR) (36th), Extended Detection and Response (XDR) (43rd)
 

Mindshare comparison

As of May 2026, in the Managed Security Services Providers (MSSP) category, the mindshare of Astound Managed SD-WAN is 1.5%, up from 1.0% compared to the previous year. The mindshare of Netsurion is 1.2%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Security Services Providers (MSSP) Mindshare Distribution
ProductMindshare (%)
Astound Managed SD-WAN1.5%
Netsurion1.2%
Other97.3%
Managed Security Services Providers (MSSP)
 

Featured Reviews

JP
Executive Pastor at Grace Community Fellowship
Helps us increase network performance, provides speed for streaming audio and video, and gives us room to grow
I told Astound and Mark III about our needs and desires. We needed a Meraki firewall and speed on the fiber optic side. Based on our needs, Astound set up our desired solution and designed a system that gives us room to grow. We have no limitations based on what Astound or Mark III have provided. The setup was straightforward. Astound was very thorough about what would occur and what we needed to provide. On the day of installation, a Mark III representative and Astound made sure that everything we needed was taken care of. The initial setup took two hours. On the network side, it took two or three days just to define IP addresses and get through the firewall. Astound connected us with Cisco immediately to work on the Meraki unit. That was resolved that day. The router and equipment came from Astound. Then Mark III came in, designed it, laid it out, connected it, and configured it. When the network was installed, they worked with the sound team to make sure that our office, audio, and video needs were being met. Our primary need is WiFi because we need to meet the needs of our members and teams in various ministries on Sunday mornings. We have met that goal. We pay a company to manage our network, so we haven't had any issues. Everything is done remotely. We don't have an IT person in-house.
John-Berry - PeerSpot reviewer
Information Technology Manager at ProfitSolv
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's just a huge improvement compared to where we came from. I can get in, configure, identify, and reconfigure, and I don't have to troubleshoot anything. It's all very easy and flows really well."
"The solution is easy to use; I haven't had any troubleshooting issues, and we're getting exactly what we paid for, if not more."
"Astound is adequate, sufficient, and gives us room to grow."
"Having this in place gives us the ability to see what's going on, on a daily basis, on all of our systems across the enterprise."
"We use those standard reports every day and monitor them, and it probably saves us three hours a day because the solution is doing the consolidation of the log files for us."
"The product satisfies our compliance, and thus, all of our auditors. All of the data that we use and store for all security events is required by our auditors to be kept in a central storage location."
"They have a number of integrations with different products. Google Workspace is one of them, and Microsoft Azure is another one. They integrate with a number of other things, such as Duo for multi-factor authentication. They can pull the logs from Duo to see if users are coming from bad repeatable IPs or if there are malicious known IPs that may be popping up in the logs. They are able to see that, and they can identify that. Some of the other integrations they do are from inside your network. For firewalls, they can integrate with SonicWall, Cisco, Fortinet, etc. They have a pretty wide variety of things to integrate with and be able to pull the logins from those devices."
"Their SOC team manages vulnerability management and IOC reviews. They stop bad processes when they happen. The best thing is their weekly reviews of what has been going on in the infrastructure as well as the things that they see and what we should look out for."
"Netsurion's security operations center is critical for us because they provide 24/7 monitoring, we've never had another company meet the same need in the past, and it's a valuable tool to have."
"The SIEMs and managed service are its most valuable features. We get a weekly report from them which provides a culmination of them combing through millions of events which are triggered across our network every day and minute. Their information security experts basically boil that down to a report which I get emailed once a week. It identifies potential threats and the remediation that I should take to be able to quell those threats."
"When I looked last week, we probably averaged about 20 million log entries a day. So, we certainly can't individually manage that. Just looking at the reports, then trying to go back and find anything that was questionable, was a challenge. Therefore, the managed service has been invaluable to us in terms of being able to narrow the scope of what really needs to be looked at and bringing those things to our attention to be dealt with."
 

Cons

"As a new customer opening our first worship center, I would have liked for Astound to provide examples of products other churches use."
"As a church, we don't employ a typical IT person, so it would help if they could set up a more user-friendly layman's type of profile and settings, where everything is simplified into layman's terms. For example, it could say, "Turn internet speed up for guest use," or "Turn it down," or "Turn it off," or "Reset it.""
"As a new customer opening our first worship center, I would have liked for Astound to provide examples of products other churches use."
"The solution's dashboard is okay. The one thing that we ran into are issues when we upgraded to the newer version. It uses Elasticsearch for the different dashboard entries. So, we were running on spinning disks, and Elasticsearch didn't work that well. A number of the different dashboards, like my dashboard or different things like that, pull from Elasticsearch. Since Elasticsearch really wasn't working, we were having some issues with that, but we just migrated."
"The weekly reporting could use some improvement. For example, when we handed them our landscape document, it took longer than I would have liked for those details to become noticeable within the reports."
"With version 8, there are quite a few things; the query tool was one of the big ones, and the query speed was one of the big ones, but they've made some great strides between versions 8 and 9."
"I would also like to have a dashboard that I can access anytime to review the real-time data from their website."
"We get a report generated on a particular day of the week and we go through it, trying to mitigate problems and make sure we're seeing everything that's happening. It would be helpful if the SOC spent a little more time with us going through some of those reports."
"They have their programs and tools that you have to put into your own environment. We basically ingest all the log data and then push it out to them. I wish it was a little bit different than that where we just push directly towards them. I do not know if that is a function that they thought would be better in terms of security, but I wish that instead of doing that, it should go from the device to them and not from the device to another system and then out to them. There seem to be some drawbacks to doing that."
"The EventTracker support said, "We do have that." However, that wasn't necessarily the case. It was primarily an eight to five type of thing."
"Where there is an opportunity for improvement is in the interface used for performing the searches. You have to understand Elasticsearch search too well for the security team to be able to take really full advantage of that part of the product. It's not as intuitive as I would like it to be for new staff coming in. The general query capability is a little bit challenging."
 

Pricing and Cost Advice

"Financially, it was a big jump. We went from just shy of a couple of hundred bucks a month to close to $1,200. It's an expense that, although it's significantly higher than what we were paying, is worth it."
"Our pricing for Netsurion last year was US $52,000 per year."
"You are paying for different levels, especially as far as the monitoring goes and how often you review it with the team. The other factor that figures in is how many nodes are on your network, such as clients, network equipment, servers, etc. There are some additional pieces on top of that, but it's laid out pretty simply, as far as how much you're going to pay for a node."
"The pricing and licensing seem very reasonable. The managed service part of it feels like it gives me the equivalent of a full-time engineer for a lot less money. So, I feel it's a good value."
"Licensing is very easy. Our CIO takes care of the billing, but in terms of price point, he hasn't complained, so it must be good."
"When we first got the EventTracker product, we were using SIEM Simplified. At the time they didn't call it that, but it was more of a service thing. So, there was a bit more hand-holding and getting stuff set up, along with failure reports, that they did during the first one to two years. Then, we decided that the the additional money to have someone do these daily reports wasn't terribly useful, so we discontinued that service."
"Netsurion's pricing is competitive. At the same time, they're the only ones who do what we want to do the way we want it. I can't say we would've paid more, but we would've had to have come up with our own solution if they weren't providing that."
"Our budget follows the calendar year. We just started a new budget year at the beginning of the month. We did budget for an increase in our threat management system selection. Therefore, we have the budget to implement and accommodate a threat management system change, including an increase for the quoted actions that we received to improve EventTracker. We are just waiting on our council to approve that budget, which might not be for a little while. Hopefully, when they do, we will be able to jump on doing something."
"We have seen time and cost savings. It prevents us from having to hire specialized people for this type of work. We would need to hire six staff members to accommodate the same service."
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Top Industries

By visitors reading reviews
No data available
Performing Arts
11%
Manufacturing Company
9%
Construction Company
9%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise7
 

Also Known As

RCN Business Managed Security
Netsurion Managed Threat Protection, Netsurion EventTracker
 

Overview

 

Sample Customers

Information Not Available
The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
Find out what your peers are saying about Astound Managed SD-WAN vs. Netsurion and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.