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ARIS BPA vs Automation Anywhere comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
ARIS BPA improves operational resilience, transparency, and stakeholder alignment, offering significant time savings and enhanced management understanding.
Sentiment score
7.2
Automation Anywhere users reported varied ROI, with many experiencing savings and productivity gains, but some faced deployment challenges.
In terms of cost, we participated in projects achieving two to three million dollars in annual savings.
As a return on investment, we have achieved a 250% ROI in six to nine months, and sometimes it increases up to 380% percent.
Automation Anywhere has helped us save money.
 

Customer Service

Sentiment score
6.6
ARIS BPA technical support is praised for responsiveness, though improvements in communication and complex issue handling are needed.
Sentiment score
7.1
Automation Anywhere's customer service is responsive and helpful but needs improvements in response time, documentation, and staff knowledge.
The consultants are fine, however, reliance on single experts for modules can be risky.
Whenever we need help, we can reach out to them, and they help us out.
We also have dedicated account managers and technical experts to solve our problems related to Automation Anywhere.
We just have to raise a ticket, after which we receive a call, email, or ping from the Automation Anywhere team.
 

Scalability Issues

Sentiment score
7.6
ARIS BPA is scalable and flexible, supporting cloud-based growth across industries despite its cost considerations, accommodating various deployments.
Sentiment score
7.5
Automation Anywhere is praised for its scalability, handling varied bot usage efficiently, especially in adaptable cloud environments.
For user scalability, it is a matter of licenses, while functional scalability is supported and easy to implement.
For Windows-based applications, it provides UI interface automation, which enhances its scalability.
Automation Anywhere is highly scalable for both horizontal and vertical expansions.
I would rate it a nine out of ten for scalability.
 

Stability Issues

Sentiment score
7.2
ARIS BPA is stable, with challenges in large environments; users appreciate performance improvements and responsive support.
Sentiment score
7.1
Automation Anywhere is stable but faces challenges like freezing, network access issues, and complexities with updates and integrations.
The stability of ARIS BPM is quite strong, rated eight out of ten.
With the latest applications, there are no significant issues like freezing or crashing.
The platform runs smoothly, and the deployment process is user-friendly in both UAT and production environments.
It usually does not lag or crash.
 

Room For Improvement

ARIS BPA is criticized for high costs, complexity, and integration challenges, needing significant training and better user interface.
Automation Anywhere needs improvements in server capabilities, integration, AI enhancements, UI simplification, support, licensing, Excel, and deployment.
Software AG could improve this by making the database more open.
It is better to write a Python script instead of using Automation Anywhere's package when dealing with Excel because it is buggy and tends to break.
Making the product more lightweight by reducing its dependency on infrastructure could greatly help in the long run.
It would be beneficial if the platform provided options for power developers to integrate seamlessly with languages like Java or C#, allowing them to write their own scripts and code.
 

Setup Cost

ARIS BPA's high cost is justified for large enterprises, offering flexible options and extensive features with negotiable terms.
Automation Anywhere is pricey but offers robust features and flexibility, with options for various business sizes and deployment needs.
It is more cost-efficient compared to all other RPA platforms.
Automation Anywhere costs are aligned with UiPath and Blue Prism, which are also expensive.
It is not cheap, with costs ranging between 700 to 800 dollars per month.
 

Valuable Features

ARIS BPA features a centralized repository, robust analytics, integration options, customizable methods, and supports notations like BPMN and EPC.
Automation Anywhere streamlines enterprise operations with intuitive bot creation, integration, scalability, machine learning, and comprehensive security features.
The maintenance capabilities of ARIS BPM and the strong underlying database are particularly valuable.
I can set it up to provide users with a form to fill in all required information, and then the bot operates based on those specifications.
For example, the email module has been enhanced over the years to support all the latest authentication technologies. That is very important as we move away from username and password and embrace multi-factor authentication.
Automation Anywhere has undergone drastic changes over the past five years, transitioning from version 10 to A360, including desktop-based and cloud-based options.
 

Categories and Ranking

ARIS BPA
Ranking in Business Process Management (BPM)
7th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
66
Ranking in other categories
Business Process Design (5th)
Automation Anywhere
Ranking in Business Process Management (BPM)
3rd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
557
Ranking in other categories
Robotic Process Automation (RPA) (3rd), Process Mining (1st), Intelligent Document Processing (IDP) (3rd), Agentic Automation (2nd)
 

Mindshare comparison

As of May 2025, in the Business Process Management (BPM) category, the mindshare of ARIS BPA is 5.0%, down from 5.4% compared to the previous year. The mindshare of Automation Anywhere is 0.1%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Libor Černý - PeerSpot reviewer
I can usually find an answer to my issue on ARIS Community
From the start, there were some difficulties on how to create outputs since there wasn't a repository tool in version 6. However, in version 7, there has been a tool for creating standards for a company, and that tool has been very intuitive. While I have been using this tool for several years, other people just starting to use it find the learning curve steep. This tool is very robust and accommodates many roles, where people can participate from compliance, IT designers, etc. This can create problems for users who have no experience with similar tools. It took me a year before I felt comfortable with this tool, because when I came from university it was the first or second tool that I worked on. It took me a year to run every feature or use it for every possibility since this tool is very robust. We sometimes have to create the link to the server and the repository twice because it is deleted once for some unknown reason. Though, this is not a big problem. There should be a more intuitive tool when creating reports.
Vatsal Mehta - PeerSpot reviewer
Accommodates diverse use cases and effectively meets customer requirements
AI agents need further improvements. AI agent technology in agentic process automation is still evolving. We have only scratched the surface, and there are many potential use cases yet to be explored. As technology advances, I believe it will enable us to implement more comprehensive automation solutions. Document Automation has issues related to speed. When I compare Document Automation with IQ Bot, IQ Bot is faster than Document Automation. My understanding is that they are still evolving Document Automation, and this issue of slowness will be resolved in the upcoming .35 version, so we are good with that. They are working on signature identification and validations for handwritten documents. Currently, we are able to extract data out of scanned but digital images, but there is still scope for improvement for handwritten documents.
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
11%
Manufacturing Company
11%
Government
9%
Computer Software Company
17%
Financial Services Firm
14%
Manufacturing Company
10%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ARIS BPA?
The most valuable features of ARIS BPA are its flexibility and reporting.
What is your experience regarding pricing and costs for ARIS BPA?
Pricing for ARIS BPA is average, not cheap or expensive. It's cost-effective and worth the money we pay.
What needs improvement with ARIS BPA?
I find it difficult to access the database as I want with direct querying. I must write scripts, which requires specific knowledge. Software AG could improve this by making the database more open. ...
How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is very good in certain situations but lacks in others. For me, it's more the team tha...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applications that AA has limitations for, such as the Oracle. For web-based applicatio...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
 

Comparisons

 

Also Known As

ARIS, ARIS BPM
Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise
 

Overview

 

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market, 10 million users worldwide, from 1 user companies to the Fortune 500.
Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Find out what your peers are saying about ARIS BPA vs. Automation Anywhere and other solutions. Updated: April 2025.
850,236 professionals have used our research since 2012.