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Arctic Wolf Managed Detection and Response vs FireEye Managed Defense [EOL] comparison

Arctic Wolf Networks and Trellix are both solutions in the Managed Detection and Response (MDR) category. Additionally, 100% of Arctic Wolf Networks users are willing to recommend the solution, compared to 100% of Trellix users who would recommend it.
Arctic Wolf Managed Detecti...
Read 20 Arctic Wolf Managed Detection and Response reviews
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100% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between Arctic Wolf Managed Detection and Response and FireEye Managed Defense [EOL] based on real PeerSpot user reviews.

Find out what your peers are saying about CrowdStrike, Huntress, Field Effect and others in Managed Detection and Response (MDR).

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To learn more, read our detailed Managed Detection and Response (MDR) Report (Updated: June 2025).
Buyer's Guide
Managed Detection and Response (MDR)
June 2025
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Helped 861,481 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arctic Wolf Managed Detecti...
Average Rating
9.2
Reviews Sentiment
7.4
Number of Reviews
20
Ranking in other categories
SOC as a Service (1st), Managed Detection and Response (MDR) (5th)
FireEye Managed Defense [EOL]
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Kimberly Brock - PeerSpot reviewer
Real-time threat detection has improved with comprehensive asset scanning
The threat intelligence feature is expected to be a significant advantage. However, a section for software inventory and real-time comparison with current CVEs would be beneficial. One can review an inventory of assets being scanned, including a software inventory along with CVE updates based on a company's software subscriptions, would be a game changer.
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AM
Stable solution with a good customer support service
We use the solution to secure emails and networks. Also, we use it for EDR features The solution's most valuable feature is email and network security. They should work on the solution's pricing. Also, they should make its user interface easy to understand. We have been using the solution for…
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution works well for our team as it offers a hands-off approach, which we need."
"Whenever there is a major thing like Exchange vulnerabilities, it scans our Exchange server for indicators of compromise. It then alerts us and points exactly where we need to go to check for ourselves if it is normal or not."
"The tool definitely saves money for our company's customers."
"They provide useful quarterly updates."
"Having quarterly meetings with the team to review the last 90 days and determine what if any changes need to be made."
"Security protection is the best feature of this product."
"The visibility into our endpoints is huge."
"The most valuable aspect of this solution is the managed detection and response component."
More Arctic Wolf Managed Detection and Response pros
"The installation was straightforward."
"It is a very scalable solution."
 

Cons

"We need an easier way to audit and act on agents."
"It's nitpicky; however, if it could integrate with more of our products, like our CRM, that would be ideal. They may only integrate with Salesforce. We use a different mid-market CRM."
"While it isn't a regular occurrence, there have been some gaps in response to some support questions. Questions get answered, yet there are times it takes longer than I'm comfortable with."
"I have heard that the tool doesn't go right to the endpoints."
"We get a lot of false alarms, but that's because they don't know our network in detail. I think that could be alleviated if we told them more about our network so they could create rules to skip some of those things."
"I would like to see them build the ability to co-sell an EDR platform, manage an EDR or manage the actual response, potentially from the issues that are coming up from the security risks."
"It can sometimes take up to an hour to get notification of a problem and that's a long time."
"If you are not in the security field, this can be difficult to figure out from time to time."
More Arctic Wolf Managed Detection and Response cons
"Its user interface could be better."
"The only feature needing improvement which comes to mind is the need for better pricing for the licensing."
 

Pricing and Cost Advice

"The pricing is fair."
"It is more expensive than CrowdStrike, but it also has more features. I don't remember the amount, but I do remember that it was on the higher side. I believe we have five sensors, and the sensors have a yearly cost. We don't have any additional costs, but I know that if we have more features, they will add to the cost."
"The pricing is pretty competitive."
"I find their pricing to be reasonable and competitive."
"I rate the tool's pricing a nine out of ten."
"I believe there is a per-seat license"
"It is an expensive solution."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
10%
Government
6%
Healthcare Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Arctic Wolf Managed Detection and Response?
The agents give pretty good visibility into what is happening at the endpoint.
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What is your experience regarding pricing and costs for Arctic Wolf Managed Detection and Response?
The pricing is okay and comparable to other solutions, with competitive pricing obtained for most options. We value the ease of use and hands-off approach.
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What needs improvement with Arctic Wolf Managed Detection and Response?
The only frustrating aspect is the lack of support for Windows on ARM devices. We cannot fully secure these devices until they release an updated version of their agent software.
See all answers
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Comparisons

CrowdStrike Falcon Complete MDR vs Arctic Wolf Managed Detection and Response Logo
CrowdStrike Falcon Complete MDR vs Arctic Wolf Managed Detection and Response
Compared 14% of the time
Huntress Managed EDR vs Arctic Wolf Managed Detection and Response Logo
Huntress Managed EDR vs Arctic Wolf Managed Detection and Response
Compared 11% of the time
Microsoft Defender Experts for Hunting vs Arctic Wolf Managed Detection and Response Logo
Microsoft Defender Experts for Hunting vs Arctic Wolf Managed Detection and Response
Compared 7% of the time
Adlumin Cybersecurity vs Arctic Wolf Managed Detection and Response Logo
Adlumin Cybersecurity vs Arctic Wolf Managed Detection and Response
Compared 7% of the time
SentinelOne Vigilance vs Arctic Wolf Managed Detection and Response Logo
SentinelOne Vigilance vs Arctic Wolf Managed Detection and Response
Compared 6% of the time
More Arctic Wolf Managed Detection and Response Competitors
No data available
 

Product Reports

Buyer's Guide
Arctic Wolf Managed Detection and Response
July 2025
Arctic Wolf Managed Detection and Response reportDownload Arctic Wolf Managed Detection and Response product report
Buyer's Guide
Managed Detection and Response (MDR)
June 2025
FireEye Managed Defense [EOL] reportDownload FireEye Managed Defense [EOL] product report
 

Also Known As

Arctic Wolf AWN CyberSOC
No data available
 

Overview

Built on the industry’s only cloud-native platform to deliver security operations as a concierge service, the Arctic Wolf® Managed Detection and Response (MDR) solution eliminates alert fatigue and false positives to promote a faster response with detection and response capabilities tailored to the specific needs of your organization. Your Arctic Wolf Concierge Security® Team (CST) works directly with you to perform threat hunting, incident response, and guided remediation, while also providing strategic recommendations uniquely customized for your environment.

Arctic Wolf Networks

FireEye Managed Defense is a managed detection and response (MDR) service that combines industry-recognized cyber security expertise, FireEye technology and unparalleled knowledge of attackers to help minimize the impact of a breach.

Trellix
 

Sample Customers

Agero, Madison Memorial Hospital, DLZ, Howard LLP, City of Sparks
Globe Telecom, Landbank of the Philippines, Luz Technologies, Northshore Utility District, Penn State Health Milton S. Hershey Medical Center, Teck Resources, Vodafone
Buyer's Guide
Managed Detection and Response (MDR)
June 2025
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