Try our new research platform with insights from 80,000+ expert users

Arctic Wolf Managed Detection and Response vs FireEye Managed Defense [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arctic Wolf Managed Detecti...
Average Rating
9.2
Reviews Sentiment
7.4
Number of Reviews
20
Ranking in other categories
SOC as a Service (1st), Managed Detection and Response (MDR) (4th)
FireEye Managed Defense [EOL]
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Kimberly Brock - PeerSpot reviewer
Real-time threat detection has improved with comprehensive asset scanning
The threat intelligence feature is expected to be a significant advantage. However, a section for software inventory and real-time comparison with current CVEs would be beneficial. One can review an inventory of assets being scanned, including a software inventory along with CVE updates based on a company's software subscriptions, would be a game changer.
AM
Stable solution with a good customer support service
We use the solution to secure emails and networks. Also, we use it for EDR features The solution's most valuable feature is email and network security. They should work on the solution's pricing. Also, they should make its user interface easy to understand. We have been using the solution for…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The agents give pretty good visibility into what is happening at the endpoint."
"I rate the overall solution nine out of ten."
"Whenever there is a major thing like Exchange vulnerabilities, it scans our Exchange server for indicators of compromise. It then alerts us and points exactly where we need to go to check for ourselves if it is normal or not."
"What's valuable about Arctic Wolf AWN CyberSOC is the cost savings it provides for companies that no longer have to hire a bunch of security people and pay for a SIM."
"We can effectively manage the massive amounts of security data that we receive from various sources such as firewalls, switches, endpoints, and other log sources."
"Arctic Wolf is laser-focused on providing top-notch customer service."
"The asset scanning feature and the entire solution, especially their advanced threat protection recently released, are very effective."
"The solution works well for our team as it offers a hands-off approach, which we need."
"It is a very scalable solution."
"The installation was straightforward."
 

Cons

"They could probably expand on their integration tools. They can integrate with more security tools."
"While they do inventory assets, including software inventory and CVE updates based on software subscriptions, would be a major improvement."
"If you are not in the security field, this can be difficult to figure out from time to time."
"They focus on detecting administrator-level control compromises. Because they're focusing more on administrator-level compromise, they are less able to see if an individual user has been compromised. It is, admittedly, very difficult because they don't know what normal human behavior is. If a hacker compromises a human account and then acts just like the human, how are you ever going to notice, unless you have some inside knowledge of how the company works? For example, they overlook account lockouts on user accounts, whereas in our own alerting system, we do not. We review every account lockout, and if it is bad, we contact the person, whereas they think of that as noise because they're more focused on the administrator-level compromise."
"I would actually be interested in having fewer features at a lower price."
"Arctic Wolf Managed Detection and Response's analysis and remediation parts could be improved. It's not bad, but it needs improvement."
"More integrations with various security tools to improve data ingestion would be beneficial."
"I can't think of any specific features that they need to add at the moment. As long as they continue to develop new solutions to support different operating systems and technologies, we are satisfied with their service. We appreciate the effort they put into adding new features and functionality to their service and believe they are doing a great job in providing us with all the necessary tools and resources to stay secure."
"Its user interface could be better."
"The only feature needing improvement which comes to mind is the need for better pricing for the licensing."
 

Pricing and Cost Advice

"The pricing is pretty competitive."
"The pricing is fair."
"I find their pricing to be reasonable and competitive."
"It is more expensive than CrowdStrike, but it also has more features. I don't remember the amount, but I do remember that it was on the higher side. I believe we have five sensors, and the sensors have a yearly cost. We don't have any additional costs, but I know that if we have more features, they will add to the cost."
"I rate the tool's pricing a nine out of ten."
"It is an expensive solution."
"I believe there is a per-seat license"
report
Use our free recommendation engine to learn which Managed Detection and Response (MDR) solutions are best for your needs.
867,370 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
8%
Government
6%
Healthcare Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise4
Large Enterprise1
No data available
 

Questions from the Community

What do you like most about Arctic Wolf Managed Detection and Response?
The agents give pretty good visibility into what is happening at the endpoint.
What is your experience regarding pricing and costs for Arctic Wolf Managed Detection and Response?
The pricing is okay and comparable to other solutions, with competitive pricing obtained for most options. We value the ease of use and hands-off approach.
What needs improvement with Arctic Wolf Managed Detection and Response?
The only frustrating aspect is the lack of support for Windows on ARM devices. We cannot fully secure these devices until they release an updated version of their agent software.
Ask a question
Earn 20 points
 

Also Known As

Arctic Wolf AWN CyberSOC
No data available
 

Overview

 

Sample Customers

Agero, Madison Memorial Hospital, DLZ, Howard LLP, City of Sparks
Globe Telecom, Landbank of the Philippines, Luz Technologies, Northshore Utility District, Penn State Health Milton S. Hershey Medical Center, Teck Resources, Vodafone
Find out what your peers are saying about CrowdStrike, Huntress, Field Effect and others in Managed Detection and Response (MDR). Updated: September 2025.
867,370 professionals have used our research since 2012.