Try our new research platform with insights from 80,000+ expert users

Arctic Wolf Managed Detection and Response vs FireEye Managed Defense [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arctic Wolf Managed Detecti...
Average Rating
9.2
Reviews Sentiment
7.4
Number of Reviews
22
Ranking in other categories
SOC as a Service (1st), Managed Detection and Response (MDR) (4th)
FireEye Managed Defense [EOL]
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Dan Stepanukha - PeerSpot reviewer
Network Administrator at a real estate/law firm with 201-500 employees
Stays ahead of threats with fast alerts and improves compliance documentation for investor readiness
The best features Arctic Wolf Managed Detection and Response offers are its time sensitivity. It alerts us right away if an anomaly occurs. The time sensitivity helps our team by making our response faster in case it's an actual attack, which luckily hasn't happened yet. Speed is definitely one of the best features of Arctic Wolf Managed Detection and Response. The documentation is really good with Arctic Wolf Managed Detection and Response, making filling out our NIST and incident response really easy. Arctic Wolf Managed Detection and Response has positively impacted my organization as it's an added layer of security, which has been really good. It also helped us stay up to date with our security posture so we can work better with investors who require certain paperwork or security postures. Arctic Wolf Managed Detection and Response has helped with investor requirements by assisting us with incident response paperwork, providing a score for NIST 2.0 framework rating, and allowing us to easily fill out documentation for bigger investors like Merrill Lynch so we can continue to work with them.
AM
Cybersecurity Consultant at KAFD DMC
Stable solution with a good customer support service
We use the solution to secure emails and networks. Also, we use it for EDR features The solution's most valuable feature is email and network security. They should work on the solution's pricing. Also, they should make its user interface easy to understand. We have been using the solution for…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Arctic Wolf Managed Detection and Response helped secure our investor relationships, specifically with Merrill Lynch, which required us to document our security posture, and Arctic Wolf Managed Detection and Response made it really easy for that."
"They provide useful quarterly updates."
"What's valuable about Arctic Wolf AWN CyberSOC is the cost savings it provides for companies that no longer have to hire a bunch of security people and pay for a SIM."
"Arctic Wolf Managed Detection and Response helped secure our investor relationships, specifically with Merrill Lynch, which required us to document our security posture, and Arctic Wolf Managed Detection and Response made it really easy for that."
"The integration between Cisco AMPs and the Windows servers is most valuable. So, they can also sandbox machines on which they see something suspicious."
"Arctic Wolf is laser-focused on providing top-notch customer service."
"The product provides integrations with several different SaaS applications."
"The asset scanning feature and the entire solution, especially their advanced threat protection recently released, are very effective."
"It is a very scalable solution."
"The installation was straightforward."
 

Cons

"The implementation process could be a little more streamlined."
"The only frustrating aspect is the lack of support for Windows on ARM devices. We cannot fully secure these devices until they release an updated version of their agent software."
"It would be great if the whole process of determining vendor risk could be simplified by Arctic Wolf."
"We need an easier way to audit and act on agents."
"They could probably expand on their integration tools. They can integrate with more security tools."
"I have heard that the tool doesn't go right to the endpoints."
"The only frustrating aspect is the lack of support for Windows on ARM devices. We cannot fully secure these devices until they release an updated version of their agent software."
"While it isn't a regular occurrence, there have been some gaps in response to some support questions. Questions get answered, yet there are times it takes longer than I'm comfortable with."
"Its user interface could be better."
"The only feature needing improvement which comes to mind is the need for better pricing for the licensing."
 

Pricing and Cost Advice

"I rate the tool's pricing a nine out of ten."
"The pricing is fair."
"The pricing is pretty competitive."
"It is more expensive than CrowdStrike, but it also has more features. I don't remember the amount, but I do remember that it was on the higher side. I believe we have five sensors, and the sensors have a yearly cost. We don't have any additional costs, but I know that if we have more features, they will add to the cost."
"I find their pricing to be reasonable and competitive."
"It is an expensive solution."
"I believe there is a per-seat license"
report
Use our free recommendation engine to learn which Managed Detection and Response (MDR) solutions are best for your needs.
881,455 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
9%
Manufacturing Company
9%
Government
6%
Healthcare Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise5
Large Enterprise1
No data available
 

Questions from the Community

What do you like most about Arctic Wolf Managed Detection and Response?
The agents give pretty good visibility into what is happening at the endpoint.
What is your experience regarding pricing and costs for Arctic Wolf Managed Detection and Response?
My experience with pricing, setup cost, and licensing was very good. It was a good experience because of the transparent pricing, which was very reasonable based on some of the other services that ...
What needs improvement with Arctic Wolf Managed Detection and Response?
Some of the alerts or reports were not very easy to understand, and it took time to go through those, which was sometimes a little frustrating. Some of the reports from Arctic Wolf Managed Detectio...
Ask a question
Earn 20 points
 

Also Known As

Arctic Wolf AWN CyberSOC
No data available
 

Overview

 

Sample Customers

Agero, Madison Memorial Hospital, DLZ, Howard LLP, City of Sparks
Globe Telecom, Landbank of the Philippines, Luz Technologies, Northshore Utility District, Penn State Health Milton S. Hershey Medical Center, Teck Resources, Vodafone
Find out what your peers are saying about Huntress, CrowdStrike, Field Effect and others in Managed Detection and Response (MDR). Updated: January 2026.
881,455 professionals have used our research since 2012.