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We have saved 64 hours of our time overall.
The return on investment I have seen with Sumo Logic Security in the past year and a half is tough to quantify, but I would estimate it has hit the milestones we set internally for return on investment.
We provide pre-implementation, implementation, and post-implementation support.
The technical support is good; we have a separate portal for partners, and since we are paying for the service, they provide a response timeframe based on severity—critical issues are addressed within four hours, medium issues within one day, and non-urgent issues may take a couple of days.
LogRhythm SIEM is quite complex, but that complexity allows us to specifically tailor a solution to the customer while some others are not as flexible.
Customer support is very helpful and effectively solves my problems.
They have a response time of forty-eight hours, which is not instant support.
In general, they usually provide continuous support post-implementation, being in touch and trying to help, which makes their after-sale process better than Splunk.
Sumo Logic Security has really good customer support.
LogRhythm SIEM is highly scalable as it has modular components allowing me to expand storage, indexing, or other resources as needed.
LogRhythm SIEM is scalable; it can handle about 200 or 500 devices without much difference.
The scalability of LogRhythm SIEM is good enough, warranting an eight out of ten rating.
Sumo Logic Security scales up automatically because it is a cloud-native SIEM, and I do not need to worry about hardware clusters or capacity planning.
The tool has high scalability because everything is based in the cloud.
I did not face any significant issues with Sumo Logic Security, but the pricing may be a concern as they try to upsell and raise the prices very quickly.
The platform needs regular updates to fix problems encountered with each quarterly patch and version release.
LogRhythm SIEM still needs improvement regarding stability, particularly in environments with heavy data consumption.
If there are many records, the system may stop or the UI may become unresponsive.
The query language is pretty straightforward and easy, and it is very powerful for building different searches and dashboards that will serve for later exploration of the same interests I have.
It operates very well as a cloud-native SaaS platform with high availability, and there is no downtime that I have experienced.
Splunk does much more than SIEM, including log analysis, user behavior analysis, threat intelligence, and customer behavior analysis.
I have noticed some problems with parsing errors, event mismatches, and data mismatching, so ensuring accurate parsing and continuous improvement according to device updates are my basic expectations as a detection engineer.
There is currently no way to determine how much data is being consumed in terms of gigabytes, terabytes, or petabytes from particular devices or environments.
If LogRhythm SIEM could make a lightweight version of their solution, that would be quite competitive because some of my customers have a very large need but refuse to go with LogRhythm SIEM due to its complexity and high resource intensity.
This can lead to alerts that are collections of disjointed signals that sometimes make no sense and lack real context; this simplistic approach makes it hard to find coherent stories during investigations.
I would also appreciate the AWS automation integrations to be more secure because currently, they are using access keys, which involves a user rather than roles, which is the security best practice recommended by AWS.
The correlation rules and log mapping are not as mature compared to other SIM tools like Splunk.
The license cost is around $10 per MPS.
I find LogRhythm SIEM affordable, as it is a bit less costly than QRadar.
This makes it more cost-effective because other solutions often include a third element in their pricing.
From one to ten, where one is cheap and ten is expensive, I would put Sumo Logic Security at a seven.
If you go to the well-known vendors such as Azure Sentinel or other tools like Splunk, you are going to find them costly since they are well-known and they have much more integration compared to Sumo Logic Security.
ArcSight Logger installs on very minimal resources with very few requirements
The seamless integration for case management, along with a user-friendly dashboard user interface, makes tasks like threat hunting more efficient.
We have enough budget for cloud deployment, but we choose to keep it on-prem to ensure data privacy; cyberattacks are a concern, but data privacy is the foremost priority due to sensitive government information.
This helps SOC analysts significantly as they can monitor all log sources through a dashboard, quickly identifying which sources haven't reported within their specified timeframes.
The features I find most useful in Sumo Logic Security are the ease of implementation and connectors; they have a very easy connection and many connectors to important systems, making it very easy to implement and fast to start running in production.
They are able to save time on fewer alerts because we are able to perform tuning on the logs to be able to only get relevant or security relevant incidents.
My SOC analysts were crushed under Splunk, but Sumo has actually eased the workload and made it tolerable for three people.
| Product | Mindshare (%) |
|---|---|
| LogRhythm SIEM | 2.8% |
| Sumo Logic Security | 1.3% |
| ArcSight Logger | 0.9% |
| Other | 95.0% |

| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 9 |
| Large Enterprise | 17 |
| Company Size | Count |
|---|---|
| Small Business | 38 |
| Midsize Enterprise | 39 |
| Large Enterprise | 83 |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 4 |
| Large Enterprise | 16 |
ArcSight Logger effectively manages vast log data volumes, streamlining complex query execution and data compression while supporting various devices to meet compliance needs.
ArcSight Logger, known for scalability, simplifies handling extensive log data and executes complex queries swiftly. Its data compression features, coupled with versatile device support, allow for smooth security analytics and log collection. Users appreciate its real-time network insights and intuitive interface. However, improvements are needed in indexing speed, user navigation simplification, enhanced system integration, advanced analytics, and comprehensive threat management. Companies leverage ArcSight Logger for on-premises log management, vital for IT asset event monitoring and compliance within telecom and enterprise sectors.
What are the key features?In industries like telecom and enterprise, ArcSight Logger facilitates on-premises deployments to manage logs, process queries, and integrate with security tools, essential for incident response. It aids in retaining logs, monitoring Windows events, overseeing communications, and is employed in fraud prevention and security monitoring involving syslog servers.
LogRhythm SIEM offers advanced threat intelligence, scalable deployment, and streamlined log management. It enhances security posture with AI-driven threat detection and comprehensive monitoring.
LogRhythm SIEM stands out for its AI-driven threat correlation, ease of log aggregation, and robust reporting. Offering real-time visibility and analytics through consistent navigation and dashboards, it integrates with security components for enhanced monitoring and response. Advanced threat intelligence and customizable alerts streamline processes and bolster security. While it faces challenges with log parsing, reporting, and dashboard intuitiveness, plans to enhance cloud integration and transition to Linux are noted.
What are the standout features?In industries like banking and finance, organizations utilize LogRhythm SIEM for centralized log management, security monitoring, and compliance. It helps detect insider threats, analyze server logs, correlate events, and monitor user behaviors. Appreciated for log ingestion and anomaly identification, it ensures robust cybersecurity and incident response by integrating data from multiple sources.
Sumo Logic Security offers efficient event monitoring with customizable alerts, centralized log search, and real-time threat detection. It supports multi-cloud environments and integrates with threat intelligence, reducing workload with AI-driven analytics.
Sumo Logic Security empowers organizations with advanced logging and monitoring solutions, facilitating comprehensive security event management. Its robust log search and comparison features, combined with user-friendly dashboards, enable quick event analysis. The platform's multi-cloud support and real-time threat detection are notable features, seamlessly integrating automated log correlation and AI analytics to optimize user experience. Despite needing enhancements in querying and dashboard functionalities, Sumo Logic Security remains a reliable choice for application log management, IT asset visibility, and incident alerting. Organizations utilize it for threat detection, posture monitoring, and compliance audits, in platforms like AWS, focusing on security insights and performance monitoring.
What are the key features of Sumo Logic Security?Organizations in industries like finance and technology implement Sumo Logic Security to maintain security and compliance, leveraging its advanced monitoring and alerting capabilities. Teams focus on application troubleshooting and forensic analysis, ensuring robust security posture and effective incident response across cloud-based environments.