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ArcSight Logger vs LogRhythm SIEM vs Sumo Logic Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
ArcSight Logger is valued for ease of use, aiding fraud investigation, and seen as cost-effective despite licensing costs.
Sentiment score
8.0
LogRhythm SIEM boosts ROI, visibility, and security compliance, offering cost-effective risk management and productivity benefits, especially for medium enterprises.
Sentiment score
7.6
Sumo Logic Security improves troubleshooting and operational efficiency, with users finding ROI generally justifies its continued use.
 

Customer Service

Sentiment score
5.8
ArcSight Logger support is generally helpful, but technical assistance quality varies, with community reliance and time zone issues noted.
Sentiment score
6.9
LogRhythm SIEM's support is knowledgeable and responsive, though consistency and initial response times need improvement.
Sentiment score
7.4
Sumo Logic Security's support is responsive and helpful but can occasionally delay up to 48 hours; no phone support mentioned.
We provide pre-implementation, implementation, and post-implementation support.
The technical support is good; we have a separate portal for partners, and since we are paying for the service, they provide a response timeframe based on severity—critical issues are addressed within four hours, medium issues within one day, and non-urgent issues may take a couple of days.
Customer support is very helpful and effectively solves my problems.
They have a response time of forty-eight hours, which is not instant support.
 

Scalability Issues

Sentiment score
6.2
ArcSight Logger offers scalable solutions for enterprises, though smaller setups may face performance and storage issues at high loads.
Sentiment score
7.6
LogRhythm SIEM is praised for its strong scalability and effectiveness in accommodating expanding demands across diverse environments.
Sentiment score
8.1
Sumo Logic Security offers scalable, cloud-based solutions praised for integration, performance, and flexibility across diverse infrastructures, with positive user feedback.
LogRhythm SIEM is highly scalable as it has modular components allowing me to expand storage, indexing, or other resources as needed.
LogRhythm SIEM is scalable; it can handle about 200 or 500 devices without much difference.
The tool has high scalability because everything is based in the cloud.
 

Stability Issues

Sentiment score
8.4
ArcSight Logger is mostly stable and reliable but experiences occasional disruptions during DDoS attacks and major upgrades.
Sentiment score
4.4
LogRhythm SIEM is generally stable, reliable, and efficient, with some performance issues resolved through updates and proper resource allocation.
Sentiment score
8.1
Sumo Logic Security is highly praised for stability, reliability, and maintaining performance under load, with minimal latency issues.
The platform needs regular updates to fix problems encountered with each quarterly patch and version release.
If there are many records, the system may stop or the UI may become unresponsive.
 

Room For Improvement

ArcSight Logger requires UI improvements, more connectors, enhanced analytics, better integration, indexing, scalability, and cost efficiency.
LogRhythm SIEM needs better integration, UI improvements, enhanced reports, and Linux-based support for efficiency and tool integration.
Sumo Logic Security faces challenges in performance, automation, support, API integration, and high costs, needing improvements across multiple areas.
Splunk does much more than SIEM, including log analysis, user behavior analysis, threat intelligence, and customer behavior analysis.
I have noticed some problems with parsing errors, event mismatches, and data mismatching, so ensuring accurate parsing and continuous improvement according to device updates are my basic expectations as a detection engineer.
A more user-friendly user interface with drag-and-drop features, similar to key competitors like Splunk, would be beneficial.
This is crucial to sell to the government and financial sectors as they require data retention within each country.
The correlation rules and log mapping are not as mature compared to other SIM tools like Splunk.
 

Setup Cost

ArcSight Logger is costly and complex, yet valued for capabilities and scalability despite competitive pricing and setup challenges.
LogRhythm SIEM offers competitive pricing with comprehensive features, though scalability and additional features may increase costs.
Sumo Logic Security users find AWS Marketplace simplifies billing and offers a competitive, cost-effective pricing structure despite scalability concerns.
The license cost is around $10 per MPS.
I find LogRhythm SIEM affordable, as it is a bit less costly than QRadar.
This makes it more cost-effective because other solutions often include a third element in their pricing.
 

Valuable Features

ArcSight Logger excels in scalability, performance, integration, and ease of use, providing powerful search and compliance features.
LogRhythm SIEM excels in threat detection, user-friendly interface, and integration, offering centralized logs and customizable alerts.
Sumo Logic Security offers robust threat intelligence, real-time observability, and seamless integrations, making it essential for SecOps teams.
ArcSight Logger installs on very minimal resources with very few requirements
The seamless integration for case management, along with a user-friendly dashboard user interface, makes tasks like threat hunting more efficient.
We have enough budget for cloud deployment, but we choose to keep it on-prem to ensure data privacy; cyberattacks are a concern, but data privacy is the foremost priority due to sensitive government information.
If we cannot find the data in other tools, like email security or NDR, we can fetch those logs in the Log Analytics platform of Sumo Logic.
Sumo Logic Security offers a single dashboard and customization, which are the most valuable features.
 

Mindshare comparison

As of August 2025, in the Log Management category, the mindshare of ArcSight Logger is 0.7%, down from 1.0% compared to the previous year. The mindshare of LogRhythm SIEM is 2.1%, down from 2.9% compared to the previous year. The mindshare of Sumo Logic Security is 0.5%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management Market Share Distribution
ProductMarket Share (%)
LogRhythm SIEM2.1%
ArcSight Logger0.7%
Sumo Logic Security0.5%
Other96.7%
Log Management
 

Featured Reviews

Nagendra Nekkala. - PeerSpot reviewer
A scalable and stable solution that enables users to see all the event logs in one place
The technical support team is very slow. The support persons do not take prompt action. They take too much time to implement new changes. Even if we tell them that we are not able to get critical logs, they take almost three to four days to provide a resolution. The support is not good.
Mokhammad Rakhman - PeerSpot reviewer
User-friendly dashboard and machine learning capabilities improve threat hunting efficiency
LogRhythm SIEM has strong machine-learning capabilities with behavioral rules and analysis. The seamless integration for case management, along with a user-friendly dashboard user interface, makes tasks like threat hunting more efficient. Analytics and behavioral analysis help me save time with rule creation. Its scalability allows me to add components as needed. Overall, LogRhythm SIEM offers end-to-end visibility with a reasonable price.
Vinay Patel D N - PeerSpot reviewer
Effective with good log analytics but needs better rule correlation
The correlation rules and log mapping are not as mature compared to other SIM tools like Splunk. Sometimes logs will not fetch, and there are issues if the log volume exceeds a threshold. Not every tool is integrated with Sumo Logic. The response time for their support could be better, and it is not very user-friendly.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
11%
Government
7%
Educational Organization
7%
Computer Software Company
13%
Government
10%
Financial Services Firm
8%
Manufacturing Company
7%
Computer Software Company
13%
Manufacturing Company
9%
Financial Services Firm
7%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise10
Large Enterprise16
By reviewers
Company SizeCount
Small Business38
Midsize Enterprise38
Large Enterprise82
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise12
 

Questions from the Community

What do you like most about ArcSight Logger?
We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.
What is your experience regarding pricing and costs for ArcSight Logger?
The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.
What needs improvement with ArcSight Logger?
This decision is made by higher management as they don't want to have multiple solutions for one solution. ArcSight L...
What is the difference between log management and SIEM?
Rony, Daniel's answer is right on the money. There are many solutions for each in the market, a lot depends upon you...
What needs improvement with LogRhythm NextGen SIEM?
I cannot think of any specific features that LogRhythm SIEM can improve upon since it supports a wide variety of majo...
What do you like most about LogRhythm SIEM?
I find LogRhythm's log management capabilities to be beneficial.
What do you like most about Sumo Logic Security?
Sumo Logic Security is a good solution for searching the logs and identifying the issues.
What is your experience regarding pricing and costs for Sumo Logic Security?
The pricing structure for Sumo Logic Security is based on two elements: data storage and the number of scans. This ma...
What needs improvement with Sumo Logic Security?
In terms of improvement, feedback indicates there is a need for a local data center in my country. This is crucial to...
 

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger
LogRhythm NextGen SIEM, LogRhythm, LogRhythm Threat Lifecycle Management, LogRhythm TLM
No data available
 

Overview

 

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa
Macy's, NASA, Fujitsu, US Air Force, EY, Abbott, HD Supply, SAB Miller, UCLA, Raytheon, Amtrak, Cargill
Information Not Available
Find out what your peers are saying about Wazuh, Splunk, Datadog and others in Log Management. Updated: July 2025.
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