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Arcserve UDP vs Dell Data Protection Advisor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
24th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Disaster Recovery (DR) Software (16th)
Dell Data Protection Advisor
Ranking in Backup and Recovery
38th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
14
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.1%, down from 1.3% compared to the previous year. The mindshare of Dell Data Protection Advisor is 0.6%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Arcserve UDP1.1%
Dell Data Protection Advisor0.6%
Other98.3%
Backup and Recovery
 

Featured Reviews

TeresitaSabile - PeerSpot reviewer
Cost savings and efficient decompression but needs better cloud integration
Our primary use case for Arcserve UDP is its decompression feature, which helped us save money by reducing storage needs. Despite moving to cloud applications, we have been using Arcserve UDP for backup and disaster recovery Arcserve UDP has helped our organization save considerable amounts of…
AnkurGupta1 - PeerSpot reviewer
Offers seamless integration with robust data privacy features
I am currently working with other companies on data center solutions. In our data center, we work with HP, Dell, and Nutanix on data center build-up and migrations. I work with Dell Data Protection Advisor for cloud, though not extensively, and we provided that solution to one customer and are awaiting their approval. I am a reseller and service provider. We implemented Dell Data Protection Advisor for data privacy, and another team handles data protection and related issues. I did not work extensively on specific features, so nothing particularly stands out. From my reseller and end customer perspective, I would rate Dell Data Protection Advisor an eight out of ten as it is a good solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Global deduplication is the best feature of this solution."
"The solution has no limitations because it does backup for Linux and Windows."
"Our customers are happy with the product’s functionality."
"The data protection functionality is the most valuable feature of this solution."
"The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."
"The standard backup and restore feature is most used."
"It is a very stable solution...It is a scalable solution."
"It allows us to back up all the servers and centrally manage them."
"The deduplication is probably the most valuable feature of that requirement."
"This is a stable solution."
"I can increase the tool's licensing as per my requirement with no conditions applied."
"I have never found any glitch in any Dell solution to date."
"It has a lot of stock reports. I believe over 300 canned reports, which for the most part meet a lot of generic needs."
"The solution is easy to use, flexible and has a lot of out-of-the-box functionality. You can configure the dashboards or you can use a script. However, to fully utilize its capabilities you will want to use a lot of scripts which you will need advanced training. The reports can be customized for many things, such as chargeback billing."
"The initial setup is very straightforward. Deployment typically takes about one hour. You just need one person to handle the deployment process."
"The predictive analytics feature in Dell Data Protection Advisor provides predictions about backup size and capacity for future periods."
 

Cons

"It takes much time to verify and consolidate images for backups."
"The support could be more knowledgeable and faster."
"Its interface can be improved. I find it unintuitive."
"In the most recent version of premium plus the replication has been removed, and it should re-added to the solution."
"The speed of restores should be improved. We have found the speed of large restores rather slow."
"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."
"I think that the price could still be a bit cheaper and I do not like that they have been purchased by Arcserve."
"Licensing is an area that needs improvement."
"There is a steep learning curve to use the interface and to create new reports, this could be made easier. If the solution could provide more drag and drop functionality to build more advanced reports that would be very helpful."
"Dell Data Protection Advisor's feature for data domain protection needs enhancement."
"The solution requires more integration with our other solutions. I know that they have full integration with VMware because it is also from EMC. However, we have to have better integration with Microsoft and Nutanix as well."
"The product could be improved by addressing intermittent collector failures affecting status reports' accuracy."
"Dell Data Protection Advisor is somewhat complicated, but this depends on the software limitations."
"From a service perspective, improvements are needed at Dell because when customers call, it takes a long time to get a response for calls or emails. Response time is the main problem that needs addressing."
"The functionality of the Data Protection Advisor is limited and is something that is lacking in this solution. Other solutions like CloudIQ and DDMC provide a much better outlook on how data protection should be done."
"It's a bit difficult for first-time users."
 

Pricing and Cost Advice

"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."
"The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."
"We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."
"The solution is priced well compared to other solutions."
"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."
"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."
"The solution is very expensive."
"The solution is not very expensive, but it is not cheap."
"For pricing, I would rate Dell 2 out of 5. It's affordable."
"If the customer has huge lineup of Dell Products then they receive discount on the pricing."
"You have to procure the license when you are ordering or quoting for Dell Data Protection Suite (DPS). DPS is bundled with the suite and comes with a license. However, if you purchase NetWorker separately then you will have to procure the license for DPS separately."
"The product is affordable."
"It's not very expensive — I think the price is fair."
"You need to make an upfront payment for three, five, or seven years and renew the licenses for support. We can do an annual maintenance contract with Dell. I would rate the product's pricing a six out of ten."
"The product pricing has been satisfactory, particularly with the economy of scale in our agreement."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Non Profit
11%
Manufacturing Company
8%
Government
7%
Performing Arts
13%
Government
9%
Energy/Utilities Company
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise10
Large Enterprise9
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise5
Large Enterprise7
 

Questions from the Community

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What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...
What do you like most about Dell Data Protection Advisor?
The platform's most valuable features are data protection and retention.
What is your experience regarding pricing and costs for Dell Data Protection Advisor?
The product is satisfactory regarding pricing, setup cost, and licensing.
What needs improvement with Dell Data Protection Advisor?
From a service perspective, improvements are needed at Dell because when customers call, it takes a long time to get a response for calls or emails. Response time is the main problem that needs add...
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
DPA
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Nielsen, Trek Bicycle, Cal-Israel Credit Cards
Find out what your peers are saying about Arcserve UDP vs. Dell Data Protection Advisor and other solutions. Updated: September 2025.
869,760 professionals have used our research since 2012.