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Arcserve UDP vs Dell Data Protection Advisor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Arcserve UDP achieved full ROI in 12 months through efficiency, storage benefits, and significant cost savings.
Sentiment score
4.4
Dell Data Protection Advisor delivers a 75% return quickly, highlighting financial benefits and effective privacy protection for technical specialists.
From a customer perspective, this is definitely a good solution financially as it protects their privacy, and currently customers are primarily focused on data privacy.
Lead Consultan at HCL Technologies
 

Customer Service

Sentiment score
7.0
Arcserve UDP support receives mixed reviews, with some praising responsiveness while others face delays and lack regional expertise.
Sentiment score
8.3
Dell Data Protection Advisor offers excellent customer service with responsive support, helpful documentation, and accessible regional offices.
I have local support; we have a team that has expertise in the solution, so we usually resolve situations in-house without sending questions to Arcserve.
Software Solutions Architect at SPEData
The technical support of Dell rates a perfect 10.
Solution architect at GlassHouse
 

Scalability Issues

Sentiment score
4.6
Arcserve UDP is praised for scalability, with mixed views on cloud scaling, but favored for integration and management features.
Sentiment score
7.0
Dell Data Protection Advisor is praised for effective scalability, ease of deployment, and adaptability despite some noted limitations.
 

Stability Issues

Sentiment score
7.5
Arcserve UDP is highly stable, with improved reliability, minimal issues, and successful data management, despite occasional legacy system concerns.
Sentiment score
9.0
Dell Data Protection Advisor is praised for its stability and reliability, with users frequently rating it highly despite minor issues.
I have worked with Dell for more than 20 years now without encountering any issues.
Lead Consultan at HCL Technologies
Dell Data Protection Advisor is really stable because we use it for all customers, with over 300 customers using Dell Data Protection Advisor.
Solution architect at GlassHouse
 

Room For Improvement

Arcserve UDP users face integration, performance, and support challenges, seeking better security, cloud interaction, and improved functionality.
Dell Data Protection Advisor needs improved integration, report customization, stability, and pricing to enhance usability and competitiveness.
There are no limitations regarding scalability.
Solution architect at GlassHouse
Response time is the main problem that needs addressing.
Lead Consultan at HCL Technologies
 

Setup Cost

Arcserve UDP offers flexible licensing and competitive pricing, though some users find it expensive compared to competitors.
Dell Data Protection Advisor offers competitive pricing with bulk discounts, bundled licenses, and favorable multi-year terms for enterprise users.
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
Software Solutions Architect at SPEData
The license model is more economical than other vendor products.
Solution architect at GlassHouse
The product is satisfactory regarding pricing, setup cost, and licensing.
Lead Consultan at HCL Technologies
 

Valuable Features

Arcserve UDP provides efficient, user-friendly data protection with features like deduplication, cloud replication, and cross-platform support for easy management.
Dell Data Protection Advisor enhances data management with features like compression, reporting, and compliance support, improving oversight and efficiency.
I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly.
Software Solutions Architect at SPEData
Dell Data Protection Advisor can integrate with VMware, physical tape library, other backup solutions, Oracle solution, and CA Arcserve, making it a comprehensive solution.
Lead Consultan at HCL Technologies
The predictive analytics feature in Dell Data Protection Advisor provides predictions about backup size and capacity for future periods.
Solution architect at GlassHouse
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
26th
Average Rating
7.6
Reviews Sentiment
5.7
Number of Reviews
44
Ranking in other categories
Disaster Recovery (DR) Software (18th)
Dell Data Protection Advisor
Ranking in Backup and Recovery
35th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
14
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, down from 1.2% compared to the previous year. The mindshare of Dell Data Protection Advisor is 0.8%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Arcserve UDP1.2%
Dell Data Protection Advisor0.8%
Other98.0%
Backup and Recovery
 

Featured Reviews

Sergio Itikawa - PeerSpot reviewer
Software Solutions Architect at SPEData
Has supported hybrid IT environments effectively and offers strong data protection
With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.
CB
Solution architect at GlassHouse
Has provided centralized monitoring for backup operations and reduced deployment times
The benefits of Dell Data Protection Advisor are that deployment and enablement are very easy. You can see everything in the backup infrastructure centrally. The real-time data gathering and monitoring process is robust. The predictive analytics feature in Dell Data Protection Advisor provides predictions about backup size and capacity for future periods.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
10%
Marketing Services Firm
9%
Comms Service Provider
7%
Performing Arts
14%
Manufacturing Company
8%
Energy/Utilities Company
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise10
Large Enterprise9
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise5
Large Enterprise7
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
What do you like most about Dell Data Protection Advisor?
The platform's most valuable features are data protection and retention.
What is your experience regarding pricing and costs for Dell Data Protection Advisor?
The pricing of Dell Data Protection Advisor is very competitive among other vendors, and the license model is more economical than other vendor products.
What needs improvement with Dell Data Protection Advisor?
Dell Data Protection Advisor is somewhat complicated, but this depends on the software limitations. However, you can scale it if you work on the virtualization platform. There are no limitations re...
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
DPA
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Nielsen, Trek Bicycle, Cal-Israel Credit Cards
Find out what your peers are saying about Arcserve UDP vs. Dell Data Protection Advisor and other solutions. Updated: February 2026.
881,757 professionals have used our research since 2012.