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Arcserve UDP vs Dell Data Protection Advisor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
19th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Disaster Recovery (DR) Software (11th)
Dell Data Protection Advisor
Ranking in Backup and Recovery
28th
Average Rating
8.4
Reviews Sentiment
7.8
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, down from 1.4% compared to the previous year. The mindshare of Dell Data Protection Advisor is 0.5%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

TeresitaSabile - PeerSpot reviewer
Cost savings and efficient decompression but needs better cloud integration
Our primary use case for Arcserve UDP is its decompression feature, which helped us save money by reducing storage needs. Despite moving to cloud applications, we have been using Arcserve UDP for backup and disaster recovery Arcserve UDP has helped our organization save considerable amounts of…
AnkurGupta1 - PeerSpot reviewer
Offers seamless integration with robust data privacy features
I am currently working with other companies on data center solutions. In our data center, we work with HP, Dell, and Nutanix on data center build-up and migrations. I work with Dell Data Protection Advisor for cloud, though not extensively, and we provided that solution to one customer and are awaiting their approval. I am a reseller and service provider. We implemented Dell Data Protection Advisor for data privacy, and another team handles data protection and related issues. I did not work extensively on specific features, so nothing particularly stands out. From my reseller and end customer perspective, I would rate Dell Data Protection Advisor an eight out of ten as it is a good solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are that it is able to restore quickly and that it is able to virtually restore on Hyper-V."
"I would recommend it if there is a general case."
"The most valuable feature is the duplication."
"It is easy to configure."
"The ability to switch between different hardware platforms and utilization tools are some of this solution's most valuable features."
"The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too."
"The most valuable feature of Arcserve UDP is live replication."
"One of the things that I do like about it is that it has a very good deduplication feature."
"It supports our chargeback process by identifying resource users, which helps ensure that departments are billed accurately for data protection services rather than receiving them for free."
"The solution is easy to use, flexible and has a lot of out-of-the-box functionality. You can configure the dashboards or you can use a script. However, to fully utilize its capabilities you will want to use a lot of scripts which you will need advanced training. The reports can be customized for many things, such as chargeback billing."
"The deduplication is probably the most valuable feature of that requirement."
"It has a lot of stock reports. I believe over 300 canned reports, which for the most part meet a lot of generic needs."
"The platform's most valuable features are data protection and retention."
"I have never found any glitch in any Dell solution to date."
"This is a stable solution."
"It generates very detailed reports, which makes things easier when it comes to IT auditing."
 

Cons

"The technical support of the product is an area of concern where improvements are required."
"They could work on their marketing approach. I don't see many people leveraging it."
"The support could be more knowledgeable and faster."
"The problem is just reliability. If the promises in the marketing material were realized in real life, it would be the perfect solution, but it's just the reliability issues."
"One of the biggest drawbacks of Arcserve UDP is that it does not have a single console, making it an area that needs to be considered for improvement."
"The solution can improve by allowing older versions to support the latest version of the OS."
"One area for improvement in Arcserve UDP is its capability to interact with other cloud servers."
"We are looking at scaling up to the cloud and using immutable copies on the cloud. Arcserve UDP 8.0 does have the immutable feature supporting AWS, but I'm looking for multi-cloud support. So, I'm waiting for Arcserve to release that in the next release."
"They should empower their customers with the ability to upgrade this solution as long as it's in the same major release."
"It's a bit difficult for first-time users."
"The product could be improved by addressing intermittent collector failures affecting status reports' accuracy."
"The solution requires more integration with our other solutions. I know that they have full integration with VMware because it is also from EMC. However, we have to have better integration with Microsoft and Nutanix as well."
"Some minor adjustments could be made regarding the graphical interface and customization options."
"Dell Data Protection Advisor's feature for data domain protection needs enhancement."
"The functionality of the Data Protection Advisor is limited and is something that is lacking in this solution. Other solutions like CloudIQ and DDMC provide a much better outlook on how data protection should be done."
"The stability of the solution needs improvement for stand alone users."
 

Pricing and Cost Advice

"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."
"The pricing of the product can be considered to be reasonable enough for the Asian region."
"The pricing is moderate."
"The price of StorageCraft ShadowProtect is competitive in the market."
"I do not work with the pricing or licensing issues of the solution for our organization."
"In comparison to other vendors, it is a low-cost solution."
"Pricing is most likely comparable."
"The solution is priced well compared to other solutions."
"It's not very expensive — I think the price is fair."
"If the customer has huge lineup of Dell Products then they receive discount on the pricing."
"The product is affordable."
"The product pricing has been satisfactory, particularly with the economy of scale in our agreement."
"For pricing, I would rate Dell 2 out of 5. It's affordable."
"You have to procure the license when you are ordering or quoting for Dell Data Protection Suite (DPS). DPS is bundled with the suite and comes with a license. However, if you purchase NetWorker separately then you will have to procure the license for DPS separately."
"You need to make an upfront payment for three, five, or seven years and renew the licenses for support. We can do an annual maintenance contract with Dell. I would rate the product's pricing a six out of ten."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Non Profit
11%
Manufacturing Company
9%
Financial Services Firm
7%
Government
11%
Financial Services Firm
11%
Computer Software Company
9%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...
What do you like most about Dell Data Protection Advisor?
The platform's most valuable features are data protection and retention.
What is your experience regarding pricing and costs for Dell Data Protection Advisor?
The product is satisfactory regarding pricing, setup cost, and licensing.
What needs improvement with Dell Data Protection Advisor?
From a service perspective, improvements are needed at Dell because when customers call, it takes a long time to get a response for calls or emails. Response time is the main problem that needs add...
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
DPA
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Nielsen, Trek Bicycle, Cal-Israel Credit Cards
Find out what your peers are saying about Arcserve UDP vs. Dell Data Protection Advisor and other solutions. Updated: July 2025.
861,524 professionals have used our research since 2012.