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Arcserve UDP vs Dell Data Protection Advisor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
19th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Disaster Recovery (DR) Software (10th)
Dell Data Protection Advisor
Ranking in Backup and Recovery
24th
Average Rating
8.4
Reviews Sentiment
7.9
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.3%, down from 1.5% compared to the previous year. The mindshare of Dell Data Protection Advisor is 0.5%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

MukundKambli - PeerSpot reviewer
Global deduplication, stable, and flexible licensing options
I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.
ErmiasGirma - PeerSpot reviewer
Proactive support with predictive insights and seamless integration
As a system engineer, I am deploying Dell Data Protection Advisor solutions, especially in the areas of protection like Avamar, NetWorker, and Data Domain. Our team has deployed these solutions for three organizations in Africa and India Dell Data Protection Advisor provides proactive support by…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."
"Arcserve has a feature called virtual standby (VSB), which has been very helpful because I already have a hot standby copy of my critical infrastructure. If something breaks, I can spin up that virtual standby copy in less than five minutes and ensure that my data is available to everyone and that business continuity is maintained."
"I would recommend it if there is a general case."
"Global deduplication is the best feature of this solution."
"The recovery part of the product is very good."
"The ease of use is the best feature of the product."
"This product is extremely user-friendly and it is capable of performing large-scale archive/backup (five+ years worth). It is easy to store, maintain, and check backups."
"The most valuable feature of StorageCraft ShadowProtect is the speed and the compression of the backups. The compressed backed-up files do not take up as much storage. Additionally, the incremental backups can be done in one minute and be backed up on a disc very fast."
"The initial setup is very straightforward. Deployment typically takes about one hour. You just need one person to handle the deployment process."
"The deduplication is probably the most valuable feature of that requirement."
"The most valuable aspects of the solution are the compression and the duplication."
"It supports our chargeback process by identifying resource users, which helps ensure that departments are billed accurately for data protection services rather than receiving them for free."
"It has a lot of stock reports. I believe over 300 canned reports, which for the most part meet a lot of generic needs."
"This is a stable solution."
"The platform's most valuable features are data protection and retention."
"The reporting feature and the Dell's continuous improvement of the solution are the most valuable features. The solution not only supports Dell Power Products but also other products."
 

Cons

"We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. Also, this solution is very slow. If you select all of the servers, it runs for a long time... It needs to be faster. Finally, If anything happens to one server we should be able to switch to another server."
"Arcserve UDP is in the middle range of complexity. The interface can be developed a little bit more to be user-friendly."
"Backups are very slow and time consuming."
"The initial setup was complex."
"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."
"The product is not user-friendly."
"It should be easier to switch between backup locations. We have multiple data storage locations and sometimes one of those storages need to be replaced. It would be nice if they made it easier to reconfigure the backup configuration."
"I don't know whether the tool has VMware integrations. It would be good to cover this area if it doesn't have those."
"The functionality of the Data Protection Advisor is limited and is something that is lacking in this solution. Other solutions like CloudIQ and DDMC provide a much better outlook on how data protection should be done."
"Some minor adjustments could be made regarding the graphical interface and customization options."
"It's a bit difficult for first-time users."
"The product could be improved by addressing intermittent collector failures affecting status reports' accuracy."
"There is a steep learning curve to use the interface and to create new reports, this could be made easier. If the solution could provide more drag and drop functionality to build more advanced reports that would be very helpful."
"They should empower their customers with the ability to upgrade this solution as long as it's in the same major release."
"The solution requires more integration with our other solutions. I know that they have full integration with VMware because it is also from EMC. However, we have to have better integration with Microsoft and Nutanix as well."
"The stability of the solution needs improvement for stand alone users."
 

Pricing and Cost Advice

"The price of this product is high and it should be lower."
"The price is based on the number of sockets. We use a four-socket price that includes two servers and the cost is $4,375."
"The pricing is moderate."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a four or five out of ten."
"As an MSP partner, I believe that the prices are fair."
"The solution is very expensive."
"I do not work with the pricing or licensing issues of the solution for our organization."
"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."
"You need to make an upfront payment for three, five, or seven years and renew the licenses for support. We can do an annual maintenance contract with Dell. I would rate the product's pricing a six out of ten."
"It's not very expensive — I think the price is fair."
"For pricing, I would rate Dell 2 out of 5. It's affordable."
"The product pricing has been satisfactory, particularly with the economy of scale in our agreement."
"You have to procure the license when you are ordering or quoting for Dell Data Protection Suite (DPS). DPS is bundled with the suite and comes with a license. However, if you purchase NetWorker separately then you will have to procure the license for DPS separately."
"The product is affordable."
"If the customer has huge lineup of Dell Products then they receive discount on the pricing."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Non Profit
10%
Government
8%
Financial Services Firm
7%
Government
12%
Financial Services Firm
12%
Computer Software Company
10%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...
What do you like most about Dell Data Protection Advisor?
The platform's most valuable features are data protection and retention.
What is your experience regarding pricing and costs for Dell Data Protection Advisor?
The product pricing has been satisfactory, particularly with the economy of scale in our agreement.
What needs improvement with Dell Data Protection Advisor?
The product could be improved by addressing intermittent collector failures affecting status reports' accuracy. Additionally, enhancing bulk update capabilities for items like cost centers would be...
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
DPA
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Nielsen, Trek Bicycle, Cal-Israel Credit Cards
Find out what your peers are saying about Arcserve UDP vs. Dell Data Protection Advisor and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.