Conga Contract Lifecycle Management (CLM) vs Salesforce Commerce Cloud comparison

The compared Conga and Salesforce solutions aren't in the same category. Conga is ranked #3 in CMS , with an average rating of 8.0, and holds a 3.3% mindshare in the category. Salesforce is ranked #1 in P , with an average rating of 8.3, and holds a 5.8% mindshare. Additionally, 100% of Conga users are willing to recommend the solution, compared to 90% of Salesforce users who would recommend it.

Conga Contract Lifecycle Ma...

Read 2 Conga Contract Lifecycle Management (CLM) reviews

621 Views
273 Comparison Views

100% willing to recommend

Salesforce Commerce Cloud

Read 33 Salesforce Commerce Cloud reviews

2,198 Views
2,176 Comparison Views

90% willing to recommend

Conga Contract Lifecycle Ma...

Salesforce Commerce Cloud

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Conga Contract Lifecycle Ma...

Average Rating

8.6

Number of Reviews

Ranking in other categories

Product Configuration and Quoting (6th), Contract Management Software (3rd)

Salesforce Commerce Cloud

Average Rating

7.8

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

eCommerce Platforms (1st)

Mindshare comparison

Conga Contract Lifecycle Management (CLM) and Salesforce Commerce Cloud aren’t in the same category and serve different purposes. Conga Contract Lifecycle Management (CLM) is designed for Contract Management Software and holds a mindshare of 3.3%, up 2.8% compared to last year.
Salesforce Commerce Cloud, on the other hand, focuses on eCommerce Platforms, holds 5.8% mindshare, down 16.3% since last year.

Contract Management Software Market Share Distribution
Product	Market Share (%)
Conga Contract Lifecycle Management (CLM)	3.3%
DocuSign CLM	7.8%
Icertis Contract Management	6.5%
Other	82.4%

Contract Management Software

eCommerce Platforms Market Share Distribution
Product	Market Share (%)
Salesforce Commerce Cloud	5.8%
Adobe Commerce	6.9%
SAP Commerce Cloud	6.4%
Other	80.9%

eCommerce Platforms

Featured Reviews

Sakshi Thakur

Senior Manager at a financial services firm with 201-500 employees

Automation has transformed complex contract lifecycles and now supports high-volume workflows

The only drawback of Conga Contract Lifecycle Management (CLM) is that it does not work for small-scale business areas because I have implemented it for one customer with four or five pages of templates and three to four record types. For that small business, Conga Contract Lifecycle Management (CLM) does not work well because it is a bit complicated. Sometimes all customers need is a click of a button to go in and do things, and Conga Contract Lifecycle Management (CLM) is a bit complicated for such kinds of businesses. There are definitely areas where Conga Contract Lifecycle Management (CLM) could be easier to use for smaller businesses, particularly making processes more streamlined and user-friendly.

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Deena Dayalan K

Global Leader Application Operations & Operational Excellence at a manufacturing company with 10,001+ employees

Unified commerce platform has streamlined direct sales and integrated promotions and billing

One of the most valuable features in Salesforce Commerce Cloud is that it helps me avoid storing credit card information, with a vault function taken care of. Salesforce provides this vault feature, enabling me to bill my D2C customers directly and also feeding data into my Marketing Cloud and Services Cloud. For visibility features in Salesforce Commerce Cloud, I might need to schedule a separate meeting as I can only share certain levels of information. Experience-wise, it is very good; the platform helps identify promotional opportunities and integrates well with Salesforce's Trade Promotion Management. The main benefits Salesforce Commerce Cloud provides are significant process improvements. If we did not have it, I would need to establish a separate D2C portal such as Magento Commerce and integrate with Salesforce for some data. Having Salesforce Commerce Cloud is essential as it integrates very quickly and is part of the entire ecosystem.

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Use our free recommendation engine to learn which Contract Management Software solutions are best for your needs.

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880,255 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Manufacturing Company

18%

Computer Software Company

16%

Financial Services Firm

Healthcare Company

Computer Software Company

15%

Manufacturing Company

12%

Financial Services Firm

12%

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	15
Midsize Enterprise	8
Large Enterprise	11

Questions from the Community

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What is your experience regarding pricing and costs for Salesforce Commerce Cloud?

I am not involved in the pricing or licensing details, so I cannot provide specific insights into the setup costs.

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What needs improvement with Salesforce Commerce Cloud?

If Salesforce Commerce Cloud could incorporate features such as Product Data Management and Customer Data Platform internally, it would benefit large customers such as us, reducing reliance on mult...

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What is your primary use case for Salesforce Commerce Cloud?

Salesforce Commerce Cloud's main use case is D2C and B2C, focusing on direct-to-customers. Salesforce Commerce Cloud's architecture is very effective for our channel partners, providing them a good...

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Comparisons

DocuSign CLM vs Conga Contract Lifecycle Management (CLM)

Compared 21% of the time

Salesforce Industries vs Conga Contract Lifecycle Management (CLM)

Compared 17% of the time

Icertis Contract Management vs Conga Contract Lifecycle Management (CLM)

Compared 15% of the time

IBM Sterling Configure, Price, Quote vs Conga Contract Lifecycle Management (CLM)

Compared 14% of the time

Coupa Contract Management vs Conga Contract Lifecycle Management (CLM)

Compared 13% of the time

More Conga Contract Lifecycle Management (CLM) Competitors

Adobe Commerce vs Salesforce Commerce Cloud

Compared 22% of the time

SAP Commerce Cloud vs Salesforce Commerce Cloud

Compared 20% of the time

Shopify vs Salesforce Commerce Cloud

Compared 16% of the time

Oracle ATG vs Salesforce Commerce Cloud

Compared 10% of the time

Oracle Commerce Cloud vs Salesforce Commerce Cloud

Compared 7% of the time

More Salesforce Commerce Cloud Competitors

Product Reports

No data available

Buyer's Guide

Salesforce Commerce Cloud

December 2025

Download Salesforce Commerce Cloud product report

Also Known As

The Apttus Intelligent Cloud, Conga CLM AI

Demandware

Overview

Apttus enhances sales and contract management by automating quote generation, pricing, and product configuration. Valued for its robust contract lifecycle management, it integrates seamlessly with ERP and CRM systems. Users report streamlined workflows, improved collaboration, and increased accuracy, boosting operational efficiency.

Conga

Salesforce Commerce Cloud offers scalable and customizable eCommerce solutions ideal for consumer packaged goods and retail businesses, featuring robust CRM and order management capabilities.

Salesforce Commerce Cloud is a dynamic eCommerce platform known for its strong mobile support and seamless third-party integrations. It enables businesses to personalize user experiences and efficiently manage leads and opportunities. Despite facing challenges with integration and pricing for small businesses, its scalability and partner ecosystem make it highly adaptable for diverse needs.

What are Salesforce Commerce Cloud's key features?

Mobile Support: Excellent functionality on mobile devices.
Third-Party Integrations: Enables seamless addition of external tools.
Customization: Facilitates easy alterations to meet business needs.
Scalability: Grows alongside business expansions.
Robust Reporting: Provides comprehensive data insights.
Intuitive Administration: Simplifies management tasks.

What benefits should users look for in reviews?

Enhanced Customer Experience: Provides personalized and adaptive interactions.
Streamlined Operations: Supports efficient lead and opportunity management.
Comprehensive Support: Offers multilingual and integrable capabilities.
Extensive Ecosystem: Leverages a broad partner network for added functionalities.

Salesforce Commerce Cloud is widely implemented in sectors like retail and consumer packaged goods for its CRM functionalities, customized order management, and automation capabilities. Businesses utilize it to create omnichannel platforms and tailored user experiences, especially benefitting financial, insurance, and banking services through its integrability.

Salesforce

Sample Customers

Akamai Technologies, Axis Stars, BlackBaud, Cadence, Ceridian, Citrix

Adidas, Amercian Golf, Brooks, Browns, Burton, Butlers, Clarins Paris, ColeHaan, Columbia, Converse, Deckers, Hurley, Kate Spade, Labelux, Lacoste, Lush, Mothercare

We monitor all Contract Management Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.