We performed a comparison between AppRiver Email Security and Mimecast Email Security based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It also gives me good visibility because, with Defender, I'm using a Microsoft product to defend Microsoft products. The integration was really seamless and I have wide visibility because it picks up almost everything. Literally, I can see almost every activity that happens, from the e-mail to the workstation itself."
"I like its investigation capabilities, as that is what is most important to me. It is fairly simple with a user-friendly interface."
"The benefit that stands out to me is the ability for multiple individuals to collaborate simultaneously within the same document. Additionally, there is the option to save the document directly in the integrated OneDrive or SharePoint."
"Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"Defender enables us to secure all 365-related activity from a single place. It gives us visibility into everything happening in Outlook, protecting us against phishing and other email-based threats. Defender helps us detect any suspicious behaviors."
"The most valuable feature of Microsoft Defender for Office 365 is the ease of use."
"Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable."
"The product is not resource-intensive."
"They are very easy to use."
"It's easy to use and user-friendly. Users can also easily release spam emails."
"The solution is pretty straightforward to use and easy to set up."
"Email security is the most valuable feature of the solution."
"What I like about the integration is that it is directly into Microsoft 365, users can use their Microsoft 365 credentials to log into the portal and access their mail."
"It's really quite user-friendly. In terms of technical superiority and the product itself, there are no complaints. It is really cutting edge."
"Its administration console is very easy to use. The administration console is absolutely important because you interact with the platform through it."
"URL inspection works pretty well."
"The solution is scalable."
"The initial setup is very straightforward."
"Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once."
"Too many false positives and lacks an accurate capability to detect malicious SharePoint sites."
"The phishing and spam filters could use some improvement."
"Several simulation options are available within 365, and the phishing simulation could be better."
"It would be better if it were more scalable. It depends on the architecture, but we would like to make it more scalable for both data centers."
"Microsoft wants its well-paying customers to finish testing some of its half-baked products, find bugs, and report bugs back to Microsoft's team, which is a little frustrating for those who have to manage it and roll it up to thousands of people across the organization."
"In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement."
"The company should focus on adding threats that the solution is currently unable to detect."
"It needs to make sure that the application is up to date with new attacks. They should also send us the demo or introductions for their new incoming features."
"Email security checks contain a small number of false positives."
"Its pricing can be improved. It is a bit expensive."
"From an administrative point of view, Mimecast is a little bit cumbersome and difficult. It's not something that the end-user can easily find navigate themselves."
"Their support should be improved. They are notorious for sending you to knowledge-based articles rather than actually talking to you, but that is, unfortunately, kind of becoming a trend with everything. In terms of features, I haven't had any complaints. However, I don't like the fact they moved to a paid training subscription model. They used to have a lot of free webinars for training, but they have started to charge for them in the past year."
"I'd like to have better support from the product in the future."
"The filtering needs more flexibility."
"As a user, the user interface of the management console could be upgraded, for example."
"I did have a problem with Mimecast. That is why I was looking for an alternative solution because their sender IP address gets poorly rated by Microsoft."
"They should improve the cookies management feature."
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AppRiver Email Security is ranked 22nd in Email Security with 2 reviews while Mimecast Email Security is ranked 5th in Secure Email Gateway (SEG) with 23 reviews. AppRiver Email Security is rated 9.0, while Mimecast Email Security is rated 7.8. The top reviewer of AppRiver Email Security writes "Pricing that is competitive, excellent technical support, and email security". On the other hand, the top reviewer of Mimecast Email Security writes "It gives clients peace of mind and helps them educate their users about threats". AppRiver Email Security is most compared with Microsoft Exchange Online Protection (EOP), Avanan, Proofpoint Email Protection and IRONSCALES, whereas Mimecast Email Security is most compared with Microsoft Exchange Online Protection (EOP), Abnormal Security, Check Point Harmony Email & Collaboration, Cisco Secure Email and Fortinet FortiMail. See our AppRiver Email Security vs. Mimecast Email Security report.
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