We compared Darktrace and Mimecast Email Security with Targeted Threat Protection based on our users reviews in five parameters. After reading the collected data, you can find our conclusion below:
Darktrace is highly regarded for its autonomous threat detection capabilities, stability, scalability, and straightforward setup. However, users have experienced challenges such as false positives, intricate configuration, and steep pricing. Mimecast stands out with its integration into Microsoft 365, customizable features, and effective email security. Nevertheless, users have encountered difficulties during the initial setup process, and there are concerns about being locked into the product and waning support. Pricing for Mimecast varies, with opinions ranging from reasonable to expensive. Although Mimecast's impact and return on investment may be minimal, it offers defense against external emails. Both products generally receive positive feedback for customer service and support, though there are suggestions for improvement.
"Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable."
"Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"Microsoft Defender for Office 365's most valuable feature is its performance."
"The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not."
"The basic features are okay and I'm satisfied with the Defender."
"Threat Explorer is one of the features that I very much like because it is a real-time report that allows you to identify, analyze, and trace security attacks."
"The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over."
"Microsoft Defender has a feature to protect each and every attachment. Even if it's an encrypted attachment, it will check for any potential threats."
"I have found the automation and AI features to be valuable. If someone were to come in to the office at midnight and log in, Darktrace would flag it."
"The ability to detect activity on the network is very useful to us. Even if it's not necessarily an illegal activity, if it is abnormal activity, it is able to detect it and notify us."
"I like the Antigena feature in Darktrace, as it offers immediate response and is helpful."
"AI analytics are built directly into the product."
"The most valuable feature is that it gives us visibility of rogue traffic that is on the network."
"It is very stable and easy to use."
"The most valuable feature of Darktrace is the AI that detects abnormal network activity."
"It is autonomous. So, it learns. It uses algorithms and AI to learn the common behavioral patterns on the network, and it is able to identify threats based on abnormal patterns."
"Mimecast certainly helped my customers reduce phishing emails."
"In the current environment that the world is in, everyone is trying to hack everyone else, so Project+ definitely helps a lot there."
"It's really quite user-friendly. In terms of technical superiority and the product itself, there are no complaints. It is really cutting edge."
"What I like about the integration is that it is directly into Microsoft 365, users can use their Microsoft 365 credentials to log into the portal and access their mail."
"URL inspection works pretty well."
"The product's most valuable features are impersonation protection and phishing countermeasures."
"It offers an easy initial setup."
"The interface of this solution is very easy to navigate and user-friendly. There is no delivery in email and other communications, making it reliable. The configuration is relatively easy."
"There is room for improvement in terms of reporting."
"You should be able to deploy Defender for every subscription without the need to add servers."
"One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication."
"They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are."
"The UI needs to be more user-friendly."
"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."
"They can improve their security in a way where a customer can know if all their attachments are safe or not to open through a report. The solution does its job perfectly, but it never reports to the customer whether those attachments have been stopped before or not."
"Configuration requires going to a lot of places rather than just accessing one tab."
"The pricing model is a little too high and could be more flexible."
"The pricing is a bit high for the region."
"There is a high ratio of false positive information."
"This product needs more in terms of prevention. The detection capabilities work well but once a threat has been detected, Darktrace should work to prevent it from doing anything malicious."
"The initial setup is more complex and time-consuming than some solutions."
"I would like to see more protection in the endpoint. Especially because we have a lot of people using VPNs. If they would improve end point security, it would give more control there."
"Darktrace could improve by being more user-friendly."
"We'd like threat hunting, and we'd like to see a global solution that can automate vulnerability scans. I know it is something they are working on."
"While it's quick and easy, the initial setup could be more user-friendly."
"The solution should include more AI features instead of Mimecast's more general static configuration tooling."
"The installation is not so straightforward."
"The detection rates are an area for improvement."
"Its pricing can be improved. It is a bit expensive."
"We have subscribed to an archival service, and yet, when we have to get our data out, we have to pay a fee to get our own data. They charge an extraction fee."
"The feature that should be included is to remove the block on the encrypted files."
"As a user, the user interface of the management console could be upgraded, for example."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
Darktrace is ranked 13th in Email Security with 65 reviews while Mimecast Email Security is ranked 5th in Secure Email Gateway (SEG) with 23 reviews. Darktrace is rated 8.2, while Mimecast Email Security is rated 7.8. The top reviewer of Darktrace writes "Great autonomous support, offers an easy setup, and has responsive support". On the other hand, the top reviewer of Mimecast Email Security writes "It gives clients peace of mind and helps them educate their users about threats". Darktrace is most compared with CrowdStrike Falcon, Vectra AI, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and Cisco Secure Network Analytics, whereas Mimecast Email Security is most compared with Microsoft Exchange Online Protection (EOP), Abnormal Security, Check Point Harmony Email & Collaboration, Cisco Secure Email and Avanan. See our Darktrace vs. Mimecast Email Security report.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.