AppNeta by Broadcom vs LogicMonitor comparison

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AppNeta by Broadcom

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Executive SummaryUpdated on Oct 10, 2024

AppNeta by Broadcom and LogicMonitor are competing in the network monitoring and performance management category. AppNeta has an advantage in network diagnostics, while LogicMonitor stands out with its advanced monitoring and analysis capabilities.

Features: AppNeta offers detailed network diagnostics, network path performance analytics, and insights into network challenges. LogicMonitor provides extensive monitoring across IT environments, customization, and scalability. AppNeta focuses on network performance, and LogicMonitor covers network, servers, and applications.

Room for Improvement: AppNeta could enhance its versatility beyond network performance, provide more comprehensive IT environment coverage, and increase customization options. LogicMonitor might improve deployment simplicity, lessen initial cost impact, and streamline specialized network performance analysis.

Ease of Deployment and Customer Service: AppNeta is known for straightforward deployment and network-specific guidance. LogicMonitor offers a robust support system, despite a more complex deployment process.

Pricing and ROI: AppNeta generally offers a cost-effective setup with quicker ROI due to its focus on network issues. LogicMonitor's higher costs are balanced by significant long-term ROI with comprehensive features.

To learn more, read our detailed AppNeta by Broadcom vs. LogicMonitor Report (Updated: September 2025).

AppNeta by Broadcom vs. LogicMonitor

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

AppNeta by Broadcom

Ranking in Network Monitoring Software

39th

Ranking in Cloud Monitoring Software

27th

Average Rating

8.6

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Digital Experience Monitoring (DEM) (10th), DX NetOps (3rd)

LogicMonitor

Ranking in Network Monitoring Software

24th

Ranking in Cloud Monitoring Software

18th

Average Rating

9.0

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (26th), IT Infrastructure Monitoring (23rd), Container Monitoring (7th), AIOps (13th)

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of AppNeta by Broadcom is 0.7%, down from 0.7% compared to the previous year. The mindshare of LogicMonitor is 1.9%, down from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
LogicMonitor	1.9%
AppNeta by Broadcom	0.7%
Other	97.4%

Network Monitoring Software

Featured Reviews

Cliff Chapman

Architect at Linkstatus Ltd

Excellent support, easy configuration, and a reliable tool to know what the problem is and where the problem is

They should try and make diagnostics run a bit quicker. When the problem occurs on a network, AppNeta runs automatic diagnostics on the end-to-end path. The path it was testing only to the destination, it now runs the same test to all of the devices and all the intermediate devices. Depending on the number of intermediate devices, it can take several minutes to run. If we're trying to find or diagnose a problem that only lasts two or three minutes, it may be that the diagnostics is still running by the time the problem is cleared. The only thing, which I have also mentioned to AppNeta in the past, is that there should be much faster and much more lightweight diagnostics, which can be completed within 30 seconds or one minute, rather than in 5 to 10 minutes. Currently, when we have short-duration problems, we use a different tool, but we only use that different tool for short-duration problems. With AppNeta, as long as the problem exists for more than a few minutes, such as within 10 to 15 minutes, we can normally tell where the problem is. However, most of the problems that we deal with are intermittent. They're very rarely a permanent condition that needs to be addressed. That makes it more difficult to troubleshoot. We would look to see at least two or three events and hope they show the same results to raise our confidence that we've actually found the problem, rather than just a problem.

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Henry-Steinhauer

Systems Engineer at LifePoint Health

They have an active community of users who are willing to share their experiences and how they have extended the solution to do unusual things.

I'm a learn-by-example person, so it would be nice to have a cookbook for enterprise management. They have a rich API process, but there aren't many examples of how to do enterprise-style work. It is peculiar about how to do it for one device, but not necessarily thousands. LogicMonitor can effortlessly pull data from one item at a time. I have yet to find an excellent way to get LogicMonitor to show me all the WAN devices and how they're doing in terms of capacity.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"A lot of times one of the AppNeta transactions showed that there is an issue, whereas everything seemed to be working properly. Once we dug into it, we realized that it really was highlighting a problem that otherwise we would not have seen."

"This solution helps prove that, if we move to cloud, we'll still be as effective as we are on-premises."

"Delivery and experience are valuable. The usage in terms of the traffic application captures and other similar things is also valuable."

"We get complete, hop-by-hop visibility into the internet and we can know how much latency is taking place from one hop to another. That way, we know whether a particular hop belongs to the ISP, or that it is something owned by our own client's office, or is something to do with the SaaS network."

"The main feature that we use is what they call Delivery, which is the testing of network paths end-to-end."

"The product helps us understand networks and user experience. It helps us to understand the issues."

"The solution's technical support is very good."

"We only have one monitoring tool, and that is LogicMonitor. It does pretty much everything we need under one roof. They are very good at rapidly releasing new features. It's not like we have to wait six months or a year between new features and data sources. There is very quick development. If there is something that doesn't do it for us, I know I can just raise it with support or our delivery representative, and there is a good chance that that will be looked at. If it's not too much effort, we will see it released in the next few months. So, the solution is very good from that perspective. We have everything in LogicMonitor."

"One thing that's very valuable for us is the technical knowledge of the people who work with LogicMonitor. We looked at several products before we decided to use LogicMonitor, and one of the key decision-making points was the knowledge of the things that they put in the product. It provides real intelligence regarding the numbers that you see on the product, which makes it easy for us technical people to troubleshoot. Other products don't provide you with such information. You see a value going up, but you don't know what it means. LogicMonitor provides such information. For instance, if a value goes up, it says that it is probably because your disk area was too low."

"LogicMonitor improved on-premises infrastructure monitoring in several ways. One key feature was dynamic resource allocation, although we didn't utilize it much in our system. The main functionalities we benefited from were email alerts, network mapping, and dashboards."

"LogicMonitor saves time in terms of its ability to proxy a connection through a device. For example, if you are troubleshooting a device, which you may want to connect to, you can proxy this connection through the platform. As a support resource, I don't need to use multiple platforms to connect to a device to further investigate the issue. It is all consolidated. From that perspective, it saves time because a resource now only needs to use one platform."

"The initial setup is very simple."

"The solution’s overall reporting capabilities are pretty powerful compared to ones that I have used previously. It seems like it has a lot of customizations that you can put in, but some of the out-of-the-box reports are useful too, like user logon duration and website latency. Those type of things have been helpful and don't require a lot of, if any, changes to get useful content out of them. They have also been pretty easy to implement and use."

"The dashboarding is very useful. Being able to create custom data sources is one of its biggest features which allows quick time to market with new features. If one of our vendors changes their data format or metrics that we should be monitoring, then we can quickly adjust to any changes in the environment in order to get a great user experience for our customers."

"We have very fine-tuned alerting that lets us know when there are issues by identifying where exactly that issue is, so we can troubleshoot and resolve them quickly. This is hopefully before the customer even notices. Then, it gives us some insight into potential issues coming down the road through our environmental health dashboards."

More LogicMonitor pros

Cons

"Having to deal with configuring the end devices using a USB stick is a bit cumbersome. It would be nice if there was a better way of handling that."

"I think some of the product's documentation has shortcomings and needs improvement."

"I would like to see some advanced dashboard features. It could also be integrated with third-party tools. For example, an integration with a reporting solution would be helpful. Out-of-the-box, there are few dashboards or reports. What it does have is useful, but there should be additional dashboards."

"Cloud monitoring could be better. That's one of the biggest pain points for me. I have shared this feedback with them multiple times, but they're limited to some extent. That's one area where I've seen a problem."

"Instead of integrating with other people, they should expand their interior capabilities."

"They should try and make diagnostics run a bit quicker. When the problem occurs on a network, AppNeta runs automatic diagnostics on the end-to-end path. The path it was testing only to the destination, it now runs the same test to all of the devices and all the intermediate devices. Depending on the number of intermediate devices, it can take several minutes to run. If we're trying to find or diagnose a problem that only lasts two or three minutes, it may be that the diagnostics is still running by the time the problem is cleared. The only thing, which I have also mentioned to AppNeta in the past, is that there should be much faster and much more lightweight diagnostics, which can be completed within 30 seconds or one minute, rather than in 5 to 10 minutes."

"AppNeta by Broadcom needs to add more features to its dashboards. It also needs to work on providing out-of-the-box reports."

"LogicMonitor should improve its logging features. It can become expensive and should be cost-effective. It would be great to see prebuilt templates for alerting methods in LogicMonitor that are similar to the prebuilt dashboards. Currently, users have to build their alerting configurations."

"One thing I would like to see is parent/child relationships and the ability to build a "suppression parent/child." For example, If I know that a top gateway is offline and I can't talk to it anymore, and anything that's connected below it or to it is also going to be offline, there is no need to alarm on those. In that situation it should create one ticket or one alarm for the parent. I know they're working towards that with their mapping technology, but it's not quite to that level where you can build out alarm logic or a correlation logic like that."

"There are some very specific things that need improvement in LogicMonitor. One is the lack of formatting for customized alerts, particularly the delivery of them to our email channel. We'd also like to see further customization of dashboards. Finally, something that is specific to us as an MSP that uses LogicMonitor, is white-labeling or skinning of the product, so we can make it look more customer-focused for our customers."

"LogicMonitor should always improve AI because we are always striving for real intelligence. An additional feature we'd like to see in the next release of LogicMonitor is more in the area of identification of when the dominant workload is working. There are certain devices and applications that have cycles of their own. Some are used primarily during prime time, and some are used during the overnight timeframe, and better identification and classification of those workloads would be helpful. For example, we could then do some more planning about, for this particular set of devices, as it has a prime time environment, and we don't want to see a 24-hour average, as we want to see what is the 75th or 90th percentile utilization during the prime time when it is being used, whenever that prime time is."

"There is a lack of automation, especially in terms of remediating problems. The problem is seen and identified, but there is a need and a gap where LogicMonitor can help us automate the remediation of the problem."

"We are working with LogicMonitor to get flexibility to see the absolute running numbers, rather than doing an average. They can keep the average for customers who want it, but there should be a way to at least show the real numbers, which are coming every second on the screen."

"The dashboards can be improved. They are good, but there is a pain point. To show things to management, to explain pain points to other customers, to show them exactly where we can do better, the dashboarding could be better. Dashboards need to show the key things. Nobody is going to go into the ample details of Excel sheets or HTML."

"The ease of use with data source tuning could be improved. That can get hairy quickly. When I reach out for help, it's usually around a data source or event source configuration. That can get challenging."

More LogicMonitor cons

Pricing and Cost Advice

"I inherited this from a different version, and I haven't yet gone through a renewal because we had purchased three years upfront. So, to me, that still remains to be seen. Once it comes up for renewal, we'll see what happens. Especially because now it is Broadcom, it is going to change anyway."

"AppNeta by Broadcom is not expensive."

"We typically don't get involved in the commercial side, but the list price is probably something like $3,000 for a small probe. However, that gives all of the features that the probe can do, whether or not you use them. In the old days, up until two or three years ago, each of the separate features was a separately licensable module so that you could add things that you wanted, and you didn't have to add things that you didn't want. They've changed all that now, and everything the probe can do is a part of the base license."

"It's worth the money."

"The small probe is probably around $3,000 and the very large probe that they make for massive data centers might be $50,000 or $60,000. It's a subscription model, so the payment is per year."

"Broadcom software is always a little expensive because they provide quality."

"I find the solution's price to be fairly good."

"It's an enterprise-grade solution and competitively priced compared to the other solutions that are out there... Our organization is not huge, but LogicMonitor is worth every penny that we pay for it. I've never heard anyone say, "I'm not sure that we're getting good value for money from this product." It's integral to our business."

"We've had customers who have reduced their costs by not having multiple platforms for monitoring. That said, especially with super-large environments, the cost model for LogicMonitor is the one area where we run into issues."

"As a managed services provider, the licensing model that LogicMonitor provides us is excellent. We are able to scale up and scale down as needed. The pricing is reasonable for the amount of features and support that they provide."

"It can handle scaling. It is like any other cloud service. There is a cost associated with scaling, so we currently don't monitor all of our environments. We monitor just the customer-facing production environments. It would be nice if we could monitor our dominant environments, but we will have to pay a lot more due to the scaling issue. So, there's a balance there between what we would like and what we are willing to pay for."

"The pricing can be a little aggressive. Right now, it's a bit much for smaller organizations to adopt it. But comparatively, it also provides good features."

"The license is annual, and I'm not fully aware of what it costs. We have a through-cycle that we go through, and they've been generous with us going above our limit. They're not strict on it. At the end of the year, they got us to renew. We always add some cushion for what we expect. Also, if you need custom monitoring or design work, you can pay them for consulting services."

"I know we are saving at least several hundred thousand dollars in that we're not buying Cisco Prime."

"We have definitely seen ROI with LogicMonitor. We used to provide 24/7 IT support for our users. We have since been able to change to operating just within normal business hours for IT support, and LogicMonitor was a large part of being able to accomplish that."

More LogicMonitor pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

38%

Financial Services Firm

13%

Manufacturing Company

Healthcare Company

Computer Software Company

15%

Manufacturing Company

11%

Financial Services Firm

11%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	5
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	9
Large Enterprise	8

Questions from the Community

What open source tool can one use to measure bandwidth from one's upstream service provider?

One I am looking closely at is AppNeta. They have an appliance that can digest the flow and do a better job than Netflow. The other one we are using is ExtraHop. This has both a Datacenter Hig...

What do you like most about AppNeta?

The product helps us understand networks and user experience. It helps us to understand the issues.

What is your experience regarding pricing and costs for AppNeta?

AppNeta by Broadcom is not expensive.

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...

What do you like most about LogicMonitor?

LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't necessarily preemptive but can still alert us to issues we should investigate. These ...

What is your experience regarding pricing and costs for LogicMonitor?

The pricing can vary yearly or monthly, depending on the clients we're working with and their size and scale. For example, the pricing for a customer with ten thousand licenses versus a hundred lic...

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Product Reports

Download AppNeta by Broadcom product report

AppNeta by Broadcom

October 2025

Download LogicMonitor product report

September 2025

Overview

AppNeta is the leader in proactive end-user performance monitoring solutions built for the distributed digital enterprise. With AppNeta, IT and Network Ops teams can assure continuous and exceptional delivery of business-critical applications. AppNeta’s SaaS-based solutions give IT teams essential application and network performance data, allowing them to constantly monitor user experience across any application, network, data center or cloud.

For more information, visit www.appneta.com.

Broadcom

LogicMonitor offers flexible IT monitoring with customizable dashboards and robust alerting capabilities. It integrates seamlessly with third-party apps like ServiceNow and provides a single-pane view for diverse IT environments, aiding in proactive issue resolution and enhancing operational efficiency.

LogicMonitor stands out with its capability to monitor diverse infrastructures including Cisco Voice systems, data centers, and virtual environments. Supporting servers, storage, networking devices, and applications, it provides seamless integration with cloud services like AWS and Azure. Users leverage its scalability and flexibility, benefiting from dynamic thresholds, anomaly detection, and detailed visualization. All these features contribute to improved management of IT assets and streamlined operations. Users suggest improvements in mapping, reporting, and automation for remediation, desiring more customizations and an expansive application performance monitoring toolset.

What are LogicMonitor's key features?

Customizable Dashboards: Allows personalization of monitoring views.
Robust Alerting: Offers advanced alert configurations.
API and Plugin Support: Ensures integration with apps like ServiceNow.
Dynamic Thresholds: Facilitates proactive issue resolution.
Anomaly Detection: Aids in identifying potential issues early.

What ROI should users look for in reviews?

Operational Efficiency: Enhanced by detailed visualizations and dashboards.
Scalability: Supports growing IT environments effortlessly.
Proactive Management: Facilitated by flexible alerting and monitoring.
Flexibility: Customization in monitoring diverse environments.

LogicMonitor is widely implemented across industries, providing monitoring for infrastructure in sectors like telecommunications, cloud computing, and managed services. Managed service providers particularly value its ability to track client environments, deliver proactive alerts, and generate comprehensive reports, while its integration with cloud platforms like AWS and Azure offers users centralized management and visibility into IT assets worldwide.

Sample Customers

Ebay, Citrix, National Instruments, Marriott, AT&T, Bon-Ton, McDonald's, Netflix, PayPal, Uber, QAD

Kayak, Zendesk, Ted Baker, Trulia, Sophos, iVision, TekLinks, Siemens