Appian and GeneXus are significant players in the business process management software market. Both platforms provide robust solutions, but based on feature analysis, Appian slightly edges out due to its well-rounded low-code development capabilities, though GeneXus shines with its extensive language support.
Features: Appian offers a powerful low-code environment that facilitates rapid application deployment with process modeling and real-time data management. It integrates seamlessly with various platforms, supporting complex workflows and data visibility. GeneXus supports multiple programming languages and excels in backend operations, making it advantageous for swiftly generating systems and integrating old databases. Its capabilities to handle multilingual development environments are also noteworthy.
Room for Improvement: Appian requires enhanced UI customization and better offline and mobile support. Some complex integrations necessitate traditional coding, which may not align with its low-code promise. For GeneXus, advancements are needed in frontend development and documentation. Users experience performance issues and require better tools for interface management and integration.
Ease of Deployment and Customer Service: Appian provides versatile deployment options, including public, private, and hybrid clouds, as well as on-premises setups, catering to diverse business needs. Its customer service is praised for responsiveness, though resolving complex cases could improve. In contrast, GeneXus focuses primarily on on-premises solutions, lacking deployment flexibility. Customer service is generally good, though perceived as costly.
Pricing and ROI: Appian operates on a high-cost model, especially for large user bases, but its flexibility and efficiency result in worthwhile ROI through improved processes. GeneXus, while expensive, leverages automation to reduce the need for multiple developers, offering significant operational savings. The initial costs for both are high, but potential efficiencies justify the investment.
They see return on investment in terms of cost savings, time savings, more efficient processes, and more efficient employees.
Appian is very efficient, allowing us to build a lot of applications within a financial year, making it cost-effective.
The technical support for Appian rates as 10 out of 10 because they have a great support team.
Their customer service is responsive, and the team is very prompt for support.
The technical support is generally good.
On a scale of one to 10, Appian rates as a nine for scalability.
Initially, without much coding, I can easily handle five thousand records.
Appian is scalable, but it depends on how you build your applications.
It depends on how it has been designed and how it has been configured.
The stability of Appian would rate as nine, as it's a stable environment.
It has room to improve for use cases where the users are public facing, where anonymous users could come to a site and run a business workflow or interact with some data.
I would like to see more enhancement in the user interface to allow more freedom in designing the sites and pages.
If there is a very complex process that includes a lot of data transitioning and memory-centric processes, it consumes a lot of memory.
On the pricier side, both Appian and Pega are enterprise-level solutions, placing them on the slightly higher side.
The pricing of Appian is based on the number of users and generally ranges from 70 to 100 USD per user per month.
The price of Appian, on a competitive landscape, is a little bit on the higher side for companies, rating maybe a 6.5.
Appian is aiding in leveraging AI technologies in multiple ways: one way is for developers, as they make development efficient and quick by enabling developer co-pilots across various phases of the application, which helps design Appian quickly and provides suggestions along the way.
The zero-code integration feature is remarkable, allowing for ease of data transfer and workflow enhancement.
It is easy for me to define the process and create configurable workflows.
Appian is a unified low-code platform and solution used by businesses to build enterprise applications and workflows. This product adapts to the needs of clients and the technologies they are already using to combine their data in a single workflow and maximize resources. The platform has four main components through which it transforms the work process for companies of various sizes. They are:
Appian is utilized across a diverse set of industries, including automotive and manufacturing, energy and utilities, education, financial services, telecom and media, transportation, retail, insurance, healthcare, and life sciences. The most frequent use cases of Appian are customer journey, governance, risk and compliance, operational efficiency, supply chain, distributed order management, and environmental, social, and governance (ESG) management.
Appian Features
Appian has various features that allow users to create solutions for their businesses. These features can be separated into a few groups according to function, including automation, low-code application development, and integrations and data. Some of the most frequently used features of Appian include:
Appian Benefits
The benefits of using Appian include:
Reviews from Real Users
A practice leader - digital process automation at a computer software company values Appian highly because the product is easy to develop, low-code, and has a good user interface.
Alan G., an advisory board member at Codecon VR, Appian offers a clear application life cycle, easy to learn documentation, and comes with a fundamentals course.
What is GeneXus? GeneXus™ is the best Low-Code Platform that you don't know yet.
It's a Software Development Platform that simplifies and automates the tasks of creating and evolving enterprise applications and multi-channel user-experiences. Great Advantages:
- Higher productivity, with automatic maintenance & evolution
- Multi-Experience, we continuously create new code generators
- Agile, incremental approach, with fully functional prototypes
- Easier to learn, one single language to cover all technologies
- Future-proof, we've been around for 30 years, evolving for you
Key Differentiators against the competition:
- No runtime fees, we charge by developer
- Best theoretical framework, which allows us to evolve
- Best coverage in the market: Most technologies, most languages, most markets and industries
- We run on-premise or on the cloud
- Multiple starting points depending on the type of company you work in, with products for Students, Startups, ISVs, Corporate Development, and SAP technologies
GeneXus uses Artificial Intelligence techniques to create software, enabling truly incremental development of apps, providing a low-code, future-proof development platform for the leading execution platforms and languages, and the most popular DBMS.
We monitor all Low-Code Development Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.