Appian RPA vs Pega Robotic Process Automation comparison

Appian and Pega are both solutions in the Robotic Process Automation (RPA) category. Appian is ranked #15 with an average rating of 9.0, while Pega is ranked #19 with an average rating of 7.0. Appian holds a 0.6% mindshare in RPA, compared to Pega’s 3.3% mindshare. Additionally, 100% of Appian users are willing to recommend the solution, compared to 87% of Pega users who would recommend it.

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Executive Summary

We performed a comparison between Appian RPA and Pega Robotic Process Automation based on real PeerSpot user reviews.

Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Appian RPA vs. Pega Robotic Process Automation Report (Updated: August 2025).

Buyer's Guide

Appian RPA vs. Pega Robotic Process Automation

August 2025

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Helped 865,384 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automate

Mindshare comparison

As of August 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.9%, up from 1.0% compared to the previous year. The mindshare of Appian RPA is 0.6%, up from 0.2% compared to the previous year. The mindshare of Pega Robotic Process Automation is 3.3%, up from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Featured Reviews

Anabel Marco

Account Director at a tech services company with 11-50 employees

Automates processes efficiently with cost-effective scaling and robust customer support

Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.

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Kunal Sharda

Director & Key Managerial Personnel at Newlight Technology Solutions Private Limited

Partnering with comprehensive automation for increased efficiency

The best feature of Appian RPA is that it is highly integrated into the Appian platform itself. It is very easy to configure that in the end-to-end Appian automation solution. The second notable feature is that Appian RPA gives you a lot of flexibility in terms of how you want to design the robotic tasks. It has a very detailed orchestration console which provides details about the entire runtime and the logs of Appian RPA where you can find in detail what the robot did on the virtual machine. Appian provides dashboards where users or admins can log in and see how the robots are performing various robotic tasks. It is very detailed and gives substantial insight into how Appian RPA is functioning or is operational. It also lets you drill down into specific details at each task level.

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reviewer4848291

Global Head of Digital, Process Automation at a computer software company with 51-200 employees

Pega Robotic Process Automation (RPA) automates repetitive, rule-based tasks across systems without human intervention. Struggling with flexibility but integrates easily for small-scale automation tas

1. Enhanced Cross-Platform Support Currently optimized for Windows-based applications. Needs better support for web, cloud-native, and non-Windows environments (e.g., Linux, macOS). 2. Simplified Development Experience Pega Robot Studio has a steep learning curve, especially for non-developers. Could benefit from a more intuitive, drag-and-drop interface and prebuilt automation templates. 3. Stronger AI/ML Integration Bots rely heavily on rule-based logic. Native integration with AI/ML models (e.g., for document understanding, sentiment analysis) could make bots smarter and more adaptive. 4. Improved Debugging & Testing Tools Debugging complex automations can be time-consuming. Needs better simulation, logging, and error tracing tools for faster troubleshooting. 5. More Scalable Bot Orchestration While Pega Robot Manager is powerful, managing large bot fleets can become complex. Could improve auto-scaling, load balancing, and dynamic resource allocation. 6. Broader Integration Ecosystem Limited out-of-the-box connectors compared to competitors like UiPath. Expanding the integration library (e.g., for SaaS apps, APIs, databases) would reduce custom development. 7. Licensing Flexibility Licensing can be cost-prohibitive for smaller teams or departments. More modular or usage-based pricing could improve adoption.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Automate increases efficiency and eliminates errors during documentation and invoicing processes."

"The most valuable feature is the drag-and-drop interface, which is very Windows-like."

"Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money."

"The best feature of Automate is its ease of use, which is a major selling point."

"I like the interface; it makes managing automation easy. We can set different schedules and templates for each task."

"This product is quite easy to install, learn, and use, with our new employees being able to start using it in projects for clients after only two weeks of internal training."

"I would recommend Automate because it has made my work much easier."

"The licensing of the product is very good. You only need to license it once and then you have it forever."

More Automate pros

"The best feature of Appian RPA is that it is highly integrated into the Appian platform itself and is very easy to configure in the end-to-end Appian automation solution."

"Appian RPA is super easy to use, offering low code, no code capabilities."

"The most valuable features are the loops to lookup tables to read the data."

"If you want to make any kind of base automation, you can easily code exactly what you want."

"Using the tool actually ends up teaching you about making workflows more efficient."

"Its stability has been good."

"I am impressed with the tool's recording feature."

"The feature I like best in Pega Robotic Process Automation is that I'm able to add external DLL section codes. I can inject the JavaScript, and I can write VB.NET, C#.NET, and DLL codes, then inject those codes into the existing process. Mainly, from a development perspective, I like that feature a lot, so if anything is not supported by Pega Robotic Process Automation, then I can build that either in JavaScript or in .NET, then use those functions within the IP."

"The most valuable feature of Pega Robotic Process Automation is the technique: you can create a user interface that can interact with a human being for attended robots."

"Pega is very mature. It's very old. They have grown with time, and they have learned. Other robotic process automation solutions are basically focused on only doing the automation, whereas Pega also gives you a workflow system so that you can create a workflow."

More Pega Robotic Process Automation pros

Cons

"While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath."

"The documentation for errors needs improvement as many of the error messages we receive are very vague."

"Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult."

"I would prefer not having to log in to update a ticket; being able to respond via email would be beneficial."

"We really need a free development environment for customers. Building and testing automation on production isn't ideal."

"The technical support could be better. We suffer from language barriers, as we are in Argentina."

"I currently have three bugs open with them that I don't know if they are addressed in the new release."

"The vendor is currently working on a solution that allows us to automatically create a process that is based on a document that we receive via email."

More Automate cons

"There are not any areas that need improvement off the top of my head."

"There are many competitive products in the market right now, for example, UiPath and Automation Anywhere. These competitive products are now coming up with features which Appian RPA currently does not have."

"In Pega, the UI has to be improved because that is the most challenging area that most of our customers ask for because we have to depend on some other React JS or some other tool to bring that kind of UI experience. So, there is a lot of room for improvement in terms of UI and UX."

"Pega Robotic Process Automation scalability is too low."

"Pega Robotic Process Automation using OpenSpan has a very low adoption because it does not provide the flexibility that UiPath or Automation Anywhere offers, which includes more benefits such as the bot manager."

"The handwritten structured and semi-structured data recognition accuracy is much lower and is an area that definitely needs to improve."

"It is still a niche skill and resources are scarce in the market unless big IT companies are involved."

"Pega has a no-code low-code environment. We do everything based on established rules. You kind-of have to learn how all their rules work and how it works for robotics before you can use the solution effectively."

"Excel connectors need to be improved as there are a few connectors in Excel areas."

"I would like to improve the tool's integration features and stability."

More Pega Robotic Process Automation cons

Pricing and Cost Advice

"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."

"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."

"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."

"Once you buy the software, you just pay for the support for backend help."

"I like the way this solution is priced because you can buy a license, or you can buy the software outright."

"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."

More Automate pricing and cost advice

Information not available

"The licensing cost is too high."

"I was not involved in licensing and pricing, but it is worth the cost."

"Pega is as competitive as the basic players such as UiPath or Automation Anywhere. UiPath is the most expensive, but Pega is at par with Automation Anywhere."

"Pega is pretty costly."

"Pega Robotic Process Automation is an expensive solution."

"In terms of Pega Robotic Process Automation pricing, I would rate it a five out of five because the solution has a good price. Pricing is not very high, though I'm unsure of the exact cost, based on my experience, the price for Pega Robotic Process Automation is less than Blue Prism because I worked with a few clients that have both solutions and my clients prefer Pega Robotic Process Automation over Blue Prism particularly because of the licensing costs."

"I would rate the product's pricing a nine out of ten."

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Top Industries

By visitors reading reviews

Financial Services Firm

12%

Computer Software Company

10%

Manufacturing Company

Performing Arts

Financial Services Firm

19%

Insurance Company

15%

Computer Software Company

Manufacturing Company

Financial Services Firm

27%

Computer Software Company

15%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

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What is your primary use case for HelpSystems AutoMate?

The main purpose is for automation. That has been the purpose why I have been using it so far.

See all answers

What is your experience regarding pricing and costs for Fortra Automate?

Regarding pricing, it is very friendly. I would not say that it is really cheap or very expensive, but it fits within...

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What is your experience regarding pricing and costs for Appian RPA?

I didn't handle payments or costs. We recommended infrastructure stacks to our clients, who implemented them, and we ...

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What needs improvement with Appian RPA?

There are many competitive products in the market right now, for example, UiPath and Automation Anywhere. These compe...

See all answers

What is your primary use case for Appian RPA?

Clients use the Appian RPA solution whenever they have manual tasks and want to automate them using robots. It is usu...

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What do you like most about Pega Robotic Process Automation?

The solution's automation handling capability has positively impacted the overall automation process in my experience.

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What is your experience regarding pricing and costs for Pega Robotic Process Automation?

I would rate the pricing a six out of ten, with ten being expensive.

See all answers

What needs improvement with Pega Robotic Process Automation?

The solution's configuration and settings could be more comprehensive.

See all answers

Comparisons

UiPath Platform vs Automate

Compared 28% of the time

Microsoft Power Automate vs Automate

Compared 24% of the time

Redwood Software - Finance Automation Edition vs Automate

Compared 9% of the time

Blue Prism vs Automate

Compared 8% of the time

Automation Anywhere vs Automate

Compared 6% of the time

More Automate Competitors

UiPath Platform vs Appian RPA

Compared 53% of the time

Blue Prism vs Appian RPA

Compared 20% of the time

Temporal vs Appian RPA

Compared 14% of the time

Control-M vs Appian RPA

Compared 12% of the time

More Appian RPA Competitors

Microsoft Power Automate vs Pega Robotic Process Automation

Compared 46% of the time

UiPath Platform vs Pega Robotic Process Automation

Compared 32% of the time

Blue Prism vs Pega Robotic Process Automation

Compared 8% of the time

Automation Anywhere vs Pega Robotic Process Automation

Compared 7% of the time

IPsoft 1RPA vs Pega Robotic Process Automation

Compared 6% of the time

More Pega Robotic Process Automation Competitors

Product Reports

Buyer's Guide

Automate

August 2025

Download Automate product report

Buyer's Guide

Robotic Process Automation (RPA)

July 2025

Download Appian RPA product report

Buyer's Guide

Pega Robotic Process Automation

August 2025

Download Pega Robotic Process Automation product report

Also Known As

HelpSystems Automate, Automate

Jidoka RPA

Pega RPA, OpenSpan

Overview

Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.

Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.

What are Automate's Key Features?

Drag-and-Drop Interface: Simplifies automation with intuitive design.
Integration Capabilities: Connects with platforms like SAP and Azure for seamless data flow.
Database and FTP Triggers: Enhances automation potential through direct data interaction.
Efficient Scheduling: Automates tasks with precise timing and control.
Web Scraping: Automates data extraction for quick analysis and reporting.

What Benefits and ROI Should Users Expect?

Rapid Deployment: Minimizes coding efforts for quick implementation.
Cost-Effectiveness: Offers flexible pricing models to suit budget constraints.
Operational Efficiency: Reduces manual workloads and enhances productivity.
Comprehensive Integration: Facilitates improved data management across systems.
Scalability: Adapts to growing business needs with ease.

In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.

Fortra

Appian RPA seamlessly integrates with the comprehensive Appian Platform for process automation, offering an end-to-end solution for streamlining workflows and automating repetitive tasks. With features like the Universal RPA Task Recorder and the Low-code Appian Process Modeler, users can quickly build and deploy bots without extensive coding knowledge. Appian RPA ensures governance, dynamic exception handling, secure deployment, and scalability, enabling organizations to maintain automation integrity while efficiently managing digital workers across various environments. By leveraging Appian RPA alongside Appian IDP, AI, business rules, and API integrations, businesses can achieve seamless process automation and drive value quickly, optimizing workflows between humans, digital workers, and systems. With Appian's unified platform for change, organizations can accelerate digital innovation, enhance business efficiency, and create end-to-end automation solutions tailored to their specific needs.

Appian

With Pega Robotic Process Automation (RPA), organizations can automate the mundane, tedious, time-consuming, manual work that is hampering productivity and efficiency. Whether adjudicating claims, onboarding customers or employees, reconciling financials, updating customer information in systems record, Pega RPA can manage the work across your enterprise.

Pega

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

empark, talan, liverpool, ayesa, aeromexico, teknei

eBay Enterprise, M&I Bank

Buyer's Guide

Appian RPA vs. Pega Robotic Process Automation

August 2025

Free Report: Appian RPA vs. Pega Robotic Process Automation

Find out what your peers are saying about Appian RPA vs. Pega Robotic Process Automation and other solutions. Updated: August 2025.

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