We performed a comparison between AppDynamics Browser Real-User Monitoring and OpenText Business Process Monitoring based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The best feature of AppDynamics Browser Real-User Monitoring is that it lets you find errors in synthetic jobs ahead of the users. The solution shows you all front-end metrics. You can also see JavaScript errors and jQuery errors through AppDynamics Browser Real-User Monitoring. You can also do a correlation between the front end and the backend, or from the user to the navigator, to the backend through the solution."
"It provides a lot of data, so it helps businesses identify their user base."
"We used AppDynamics to identify gaps and bottlenecks in the software."
"The most valuable feature is the one that enables you to have visibility into the end-users journey."
"The most valuable feature is the end-user monitoring."
"One noteworthy feature is user journey analysis, which enables tracking user interactions and conversion paths on a website."
"The feature we find most valuable, is that the solution creates a unified platform making it really easy to pinpoint a problem, and then drill down into a transaction to resolve the issue."
"It is a stable solution that helps address user issues well."
"The stability has been very good over the years."
"Automates processes and allows reports and statistics to improve the speed at which changes and assets are managed."
"What could be improved in AppDynamics Browser Real-User Monitoring is for the synthetic jobs or synthetic agents, in particular, you can't do a lot of tests with just one agent. You have to install a lot of agents if you want to do more tests, so this is an area for improvement in the solution. Another area for improvement in AppDynamics Browser Real-User Monitoring is that you're only able to see basic metrics in the absence of server or database visibility. For the SaaS version of AppDynamics Browser Real-User Monitoring, my team just downloaded then installed the extension in an application in Azure to see the application on the controller, so if this can be done in the on-premise version of the solution as well, without needing to install the agent on the machine, then it would make AppDynamics Browser Real-User Monitoring better. Currently, the .NET agent consumes the CPU or memory and clients usually raise this issue with my team, so it would be good if the on-premises version doesn't require agent installation on the machine. Another functionality I'd like to see in the next release of AppDynamics Browser Real-User Monitoring is for it to receive updates from the file config without needing to reset IIS because right now when you do a modification in IIS, you have to restart IIS. When you add a service to the agent config, you have to restart IIS. For the product server, it's not possible to reset IIS after you make changes to the config file, so if this could be improved, then it would make AppDynamics Browser Real-User Monitoring a better solution."
"AppD is really cool and a unified solution for both APM and APM centric Analytics side. We can show almost all business data within the APM context from the end-user perspetive. But this process is a little bit manual. If they catch and map business journeys based on customer interaction on the browser automatically, it should be really fine."
"If you have a single URL and all the operations are coming in as part of the header, you will not be able to segregate them for different actions."
"I would like to see support for mobile testing and mobile monitoring."
"The pricing falls within the mid-range category."
"The interface and user experience could be better."
"They do not have robust documentation."
"We would like to be able to easily use this solution to monitor our Java script based browsers, which are currently blocked by the security settings."
"Product documentation is lacking, and sometimes, incorrect. Having better documentation will allow business analysts and data center personnel to rely on the Micro Focus help desk less."
"The solution should offer better integration with other tools from a service management perspective."
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AppDynamics Browser Real-User Monitoring is ranked 25th in Application Performance Monitoring (APM) and Observability with 14 reviews while OpenText Business Process Monitoring is ranked 58th in Application Performance Monitoring (APM) and Observability. AppDynamics Browser Real-User Monitoring is rated 8.2, while OpenText Business Process Monitoring is rated 8.0. The top reviewer of AppDynamics Browser Real-User Monitoring writes "End-to-end visibility, feature-rich, but the support could be improved". On the other hand, the top reviewer of OpenText Business Process Monitoring writes "Stable with good performance visibility but is a discontinued product". AppDynamics Browser Real-User Monitoring is most compared with Elastic Observability, New Relic and AWS X-Ray, whereas OpenText Business Process Monitoring is most compared with AppDynamics and Dynatrace. See our AppDynamics Browser Real-User Monitoring vs. OpenText Business Process Monitoring report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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