AppDynamics Browser Real-User Monitoring vs Elastic Observability comparison

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Executive Summary

We performed a comparison between AppDynamics Browser Real-User Monitoring and Elastic Observability based on real PeerSpot user reviews.

Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed AppDynamics Browser Real-User Monitoring vs. Elastic Observability Report (Updated: September 2023).
734,024 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We can see the customer's path from their computer to the backend systems.""AppDynamics Browser Real-User Monitoring provides smooth connectivity to different applications.""The best feature of AppDynamics Browser Real-User Monitoring is that it lets you find errors in synthetic jobs ahead of the users. The solution shows you all front-end metrics. You can also see JavaScript errors and jQuery errors through AppDynamics Browser Real-User Monitoring. You can also do a correlation between the front end and the backend, or from the user to the navigator, to the backend through the solution.""It provides a lot of data, so it helps businesses identify their user base.""We used AppDynamics to identify gaps and bottlenecks in the software.""The feature we find most valuable, is that the solution creates a unified platform making it really easy to pinpoint a problem, and then drill down into a transaction to resolve the issue."

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"The Elastic User Interface framework lets us do custom development when needed. You need to have some Javascript knowledge. We need that knowledge to develop new custom tests.""The solution is open-source and helps with back-end logging. It is also easy to handle.""The solution has been stable in our usage.""I have built a mini business intelligence system based on Elastic Observability.""The most valuable feature of Elastic Observability is the text search.""Good design and easy to use once implemented.""It is a powerful tool that allows users to collect and transform logs as needed, enabling flexible visualization and analysis.""Elastic APM has plenty of features, such as the Elastic server for Kibana and many additional plugins. It's a comprehensive tool when used as a logging platform."

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Cons
"The interface and user experience could be better.""AppDynamics Browser Real-User Monitoring needs to offer an end-to-end experience, including the internet layer and third-party elements that come into play on websites.""What could be improved in AppDynamics Browser Real-User Monitoring is for the synthetic jobs or synthetic agents, in particular, you can't do a lot of tests with just one agent. You have to install a lot of agents if you want to do more tests, so this is an area for improvement in the solution. Another area for improvement in AppDynamics Browser Real-User Monitoring is that you're only able to see basic metrics in the absence of server or database visibility. For the SaaS version of AppDynamics Browser Real-User Monitoring, my team just downloaded then installed the extension in an application in Azure to see the application on the controller, so if this can be done in the on-premise version of the solution as well, without needing to install the agent on the machine, then it would make AppDynamics Browser Real-User Monitoring better. Currently, the .NET agent consumes the CPU or memory and clients usually raise this issue with my team, so it would be good if the on-premises version doesn't require agent installation on the machine. Another functionality I'd like to see in the next release of AppDynamics Browser Real-User Monitoring is for it to receive updates from the file config without needing to reset IIS because right now when you do a modification in IIS, you have to restart IIS. When you add a service to the agent config, you have to restart IIS. For the product server, it's not possible to reset IIS after you make changes to the config file, so if this could be improved, then it would make AppDynamics Browser Real-User Monitoring a better solution.""We would like to be able to easily use this solution to monitor our Java script based browsers, which are currently blocked by the security settings.""While I am not expecting it in the next release, I would want more centralized management of the agent in the platform and better support.""They do not have robust documentation."

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"Improving code insight related to infrastructure and network, particularly focusing on aspects such as firewalls, switches, routers, and testing would be beneficial.""The price is the only issue in the solution. It can be made better and cheaper.""Elastic Observability is an excellent product for monitoring and visibility, but it lacks predictive analytics. Most solutions are aligned with the AIOps requirements, but this piece is missing in Elastic and should be included.""If we had some pre-defined templates for observability that we could start using right away after deploying it – instead of having to build or to change some of the dashboards – that would be helpful.""They need more skills in the market. There are not enough skills in the market. It is not pervasive enough on the market, in my opinion. In other words, there isn't a big enough user base.""Elastic Observability is reactive rather than proactive. It should act as an ITSM tool and be able to create tickets and alerts on Jira.""There's a steep learning curve if you've never used this solution before.""The solution needs to use more AI. Once the product onboards AI, users would more effectively be able to track endpoints for specific messages."

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Pricing and Cost Advice
  • "AppDynamics does not usually do monthly payments. They do it on an annual basis, at the very least."
  • "We have two different licensing models for this solution. One of them is the agent based model, which requires payment per agent. The other is an infrastructure based model, where the price is based on the CPU core. For the infrastructure model wholesale level pricing applies. All of the up to date licensing prices for this product are available on the manufacturers website."
  • "The pricing needs to come down."
  • More AppDynamics Browser Real-User Monitoring Pricing and Cost Advice →

  • "So far, there are just the standard licensing fees. Several of the components are embedded in the license or are even open source. They're even free depending on what you use, which makes it even more appealing to someone that is discussing pricing of the solution."
  • "There are two types: cloud and SaaS. They charge based on data ingestion, ingest rate, hard retention, and warm retention. I believe it costs around $25,000 annually to ingest 30GB of data daily. That is the SaaS version. There is also a self-managed license where the customer manages their own infrastructure on-prem. In such cases, there are three license tiers that respectively cost $5,000 annually per node, $7,000 per node, and $12,500 per node."
  • "Pricing is one of those situations where the more you use it, the more you pay."
  • "The price of Elastic Observability is expensive."
  • "Users have to pay for some features, like the alerts on different channels, because they are unavailable in different source versions."
  • "One needs to pay for the licenses, and it is an annual subscription model right now."
  • "Since we are a huge company, Elastic Observability is an affordable solution for us."
  • "We will buy a premium license after POC."
  • More Elastic Observability Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:AppDynamics Browser Real-User Monitoring provides smooth connectivity to different applications.
    Top Answer:AppDynamics Browser Real-User Monitoring is costly. If I have to rate the pricing, I would say seven because it's really expensive, with one being low and ten being high. The pricing needs to come… more »
    Top Answer:In user monitoring, AppDynamics Browser Real-User Monitoring should provide a better user experience. It needs to offer an end-to-end experience, including the internet layer and third-party elements… more »
    Top Answer:The most valuable feature of Elastic Observability is the text search.
    Top Answer:Since we are a huge company, Elastic Observability is an affordable solution for us. However, a startup may face some issues with the solution's pricing.
    Top Answer:Elastic Observability needs to improve the retrieval of logs and metrics from all the instances. In an on-premise environment, the solution's data scrappers should be more flexible and simple to… more »
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    Learn More
    Overview

    How do real users experience your browser-based applications? Using browser real-user monitoring follow their journey and optimize their experience with powerful end-to-end performance management that rapidly identifies application issues and relevant business transactions, and dramatically reduces MTTR.

    To effectively monitor and gain insights across your distributed systems, you need to have all your observability data in one stack. Break down silos by bringing together application, infrastructure, and user data into a unified solution for end-to-end observability and alerting.
    Rely on the most widely deployed observability platform available, built on the proven Elastic Stack (also known as the ELK Stack) to converge silos, delivering unified visibility and actionable insights.
    Offer
    Learn more about AppDynamics Browser Real-User Monitoring
    Learn more about Elastic Observability
    Sample Customers
    Sony, DirecTV, UBS, The Container Store, The Neta Porter Group, Nasdaq, Cisco, eHarmony, Hallmark, Overstock, Expedia
    PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company19%
    Financial Services Firm17%
    Government9%
    Manufacturing Company6%
    REVIEWERS
    Computer Software Company33%
    Manufacturing Company22%
    Comms Service Provider11%
    Healthcare Company11%
    VISITORS READING REVIEWS
    Financial Services Firm22%
    Computer Software Company15%
    Healthcare Company7%
    Comms Service Provider7%
    Company Size
    REVIEWERS
    Small Business33%
    Large Enterprise67%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise13%
    Large Enterprise67%
    REVIEWERS
    Small Business19%
    Midsize Enterprise13%
    Large Enterprise69%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise12%
    Large Enterprise68%
    Buyer's Guide
    AppDynamics Browser Real-User Monitoring vs. Elastic Observability
    September 2023
    Find out what your peers are saying about AppDynamics Browser Real-User Monitoring vs. Elastic Observability and other solutions. Updated: September 2023.
    734,024 professionals have used our research since 2012.

    AppDynamics Browser Real-User Monitoring is ranked 21st in Application Performance Monitoring (APM) and Observability with 6 reviews while Elastic Observability is ranked 6th in Application Performance Monitoring (APM) and Observability with 12 reviews. AppDynamics Browser Real-User Monitoring is rated 8.2, while Elastic Observability is rated 7.6. The top reviewer of AppDynamics Browser Real-User Monitoring writes "Offers end-to-end visibility into applications but lacks options for customizations to third-party visibilities". On the other hand, the top reviewer of Elastic Observability writes "Allows us capture data in observability points, place it into a database, and analyze it". AppDynamics Browser Real-User Monitoring is most compared with Grafana, AWS X-Ray, New Relic, Akamai mPulse and Dynatrace, whereas Elastic Observability is most compared with Dynatrace, New Relic, AppDynamics, Sentry and Datadog. See our AppDynamics Browser Real-User Monitoring vs. Elastic Observability report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.