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Apica Synthetic vs Splunk comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Apica Synthetic and Splunk based on real PeerSpot user reviews.

Find out in this report how the two Application Performance Management (APM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Apica Synthetic vs. Splunk report (Updated: August 2022).
635,162 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information.""The stability of New Relic APM is very good.""We like the performance of the product.""The monitoring so far has been good and we are happy with it.""We appreciate the way that this solution allows us to monitor the ongoing status of the UI at any given time.""There are many valuable features in New Relic APM. We developed some software applications and we are able to monitor the errors very easily. Their log security retention is very good.""The alert mechanism is quite accurate when something goes wrong in your system. For example, if you have hundreds of APIs on your server, and any of the APIs is not performing well, you get an alert. When there is a drop or change in the threshold value, the beauty of New Relic is that within a fraction of seconds, all the stakeholders who are configured in the New Relic system will get an alert. That's one good thing.""Working with the solution is very easy. It's user-friendly."

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"Our application SREs do script checks in such a way that closely mimic our customers' actions using the platform. Because there are so many different ways and options to be able to configure checks to closely mirror your applications' capabilities, it provides a lot of optionality for teams to create the right type of check that can notify when there are any issues. At the end of the day, we want our monitoring tools to be able to catch any outage before our customers do. This is where Apica Synthetic does a great job.""There are several features that are really good. The first one is the flexibility and the advanced configuration that Apica offers when it comes to configuring synthetic checks. It provides the ability to customize how the check should be performed and it is very flexible in the number of synthetic locations that it can use. It allows us to run scripts from different locations all over the world, and they have a really good number of these locations.""We see the benefit almost every day. It allows us to be alerted whenever there is a store that is not responding properly around the world. We do have a network operation center (NOC) who receives these alerts, immediately checking if everything is okay.""You can tell from the operational space of people who are using and consuming this data that they are more integrated. It is not dependent on one team anymore. It saves a lot of time by capturing and pinpointing the exact problem that is happening quickly. We have moved from getting escalations manually to getting escalations synthetically."

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"Splunk has machine learning which is a valuable feature.""We have found all the features useful. However, the dashboarding and logging have been very helpful. Additionally, the log analysis does a great job.""The initial setup is pretty straightforward.""Splunk would be my choice for the presentation layer because it comes with inbuilt reports and a dashboard that you can customize.""The level of robustness on offer is very good.""Easy to deploy and simple to use.""The log aggregation is great.""This is a straightforward solution, easy to configure."

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Cons
"I haven't come across any features that are lacking.""One thing that we noticed was that historical information was only for a limited period, which was not helpful in certain scenarios. For example, if I want to size my system for an event for New Year or Christmas season based on the historical data, I won't be able to find the historical data. Currently, the data is limited to three months. It would be helpful if they can provide historical data for a longer duration so that we can plan our system accordingly.""New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information.""It would be nice if there were pre-made dashboards.""The solution could improve by having more network monitoring features, such as for all the infrastructure.""The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be.""There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it.""We would like a dashboard feature to be created for this product. This would allow us to monitor both the front and back-end of our UIs performance, and then report on it."

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"There are some components of the user interface that are not up to date. Just to give you an idea, today we have web applications that are called single-page applications that are much faster than the old style of web application. If we can move faster into the flow of the graphic user interface, and in a more effective way, it will save us a lot of time.""Learning the tool has always been a little difficult from a scripting perspective because the framework is proprietary and unique. Once we became used to what it does and how to perform it, then it became easier for my team and me. I would like to see some of the testing steps be part of a more well-known language, like Java or Python. That would be a big improvement.""The reporting part that we use for our executives needs a bit more customization capabilities. Right now, you can use only the three main templates for reporting. We would like to be able to customize them.""We have been focused on reducing polling times for synthetic checks. We have gone from 10 minutes down to five minutes for a pretty broad swath, but there is some appetite to reduce that further, which could be an improvement."

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"If you have to do your own stuff, such as customized charts, it is a little bit more work, but once you're familiar with the Splunk query language, you can pretty much do whatever you want. In terms of features, it should probably have the features that other competitors provide.""We had some connections issues with the solution at the beginning.""An area of improvement would be the licensing of the solution. They need a free license, which would allow faster lead times.""The price of the solution could be cheaper.""This is not really a monitoring solution.""From the commercial point of view, they have to bring down their costs.""Its user interface for everything other than the charts can be improved. Some parts of it can be simplified a bit, such as when importing documents that have the network traffic. When you're going through the information about the network traffic, you have to have the expertise, but even if a program is supposed to be for IT support, it is good to make it user-friendly because it gets easier to train people. When something goes wrong, the more difficult a program is in terms of UI, the harder it is to fix the issue.""The solution could improve by making it more business analysis oriented. The way it is now is designed more for developers."

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Pricing and Cost Advice
  • "The price was one of the reasons we chose this solution."
  • "I think the pricing is reasonable."
  • "The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features."
  • "This is an expensive tool."
  • "The price of New Relic APM could be less expensive. We are using the New Relic APM pro account and it is more costly. When compared to competitors the solution's pricing should be much more realistic."
  • "If I remember it correctly, the pricing was based on the core, and the monthly subscription used to cost us $1,500 or $2,000. We had pre-prod and production services. Costing was different for pre-prod and production. For pre-prod, it was 40% less than the production service cost. It was a combined package."
  • More New Relic APM Pricing and Cost Advice →

  • "The level of alerting accuracy has saved us time and money in operational costs. Overall, it has automated a lot of the manual efforts which have been more complex with some of our other scripting tools or monitors. So, it brings things together by doing things faster and saves us money."
  • "License management is another area that Apica could do better. We have already had these conversations with our account teams. This is something that they are looking at largely improving in upcoming releases. I believe that this is already on their roadmap."
  • "The pricing is very reasonable, but it is not cheap."
  • "Another main difference between Apica and the other products was the cost. We really thought that the balance in Apica between the features and costs was the best among all the products on which we did a PoC."
  • More Apica Synthetic Pricing and Cost Advice →

  • "I think that most of the monitoring solutions are expensive."
  • "I think that most of the log analytics solutions are expensive and I'm not sure if it's worth it."
  • "Our customers often complain that the price of Splunk is too high."
  • "Licensing is a yearly, one-time cost."
  • "The price is comparable."
  • "The pricing model is expensive and a nightmare based on the amount of data."
  • "The solution is a little expensive."
  • "It is economical than other solutions."
  • More Splunk Pricing and Cost Advice →

    report
    Use our free recommendation engine to learn which Application Performance Management (APM) solutions are best for your needs.
    635,162 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems… more »
    Top Answer:We appreciate the way that this solution allows us to monitor the ongoing status of the UI at any given time.
    Top Answer:The price of New Relic APM could be less expensive. We are using the New Relic APM pro account and it is more costly… more »
    Top Answer:We see the benefit almost every day. It allows us to be alerted whenever there is a store that is not responding… more »
    Top Answer:When we started using Apica Synthetic, we lacked a very important feature that was readily available in the following… more »
    Top Answer:For tools I’d recommend:  -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR)… more »
    Top Answer:It would really depend on (1) which logs you need to ingest and (2) what are your use cases Splunk is easy for… more »
    Top Answer:Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring… more »
    Comparisons
    Also Known As
    New Relic Mobile
    Splunk Enterprise Security
    Learn More
    Overview

    New Relic is a software analytics and application performance management solution that gives users in-depth data visibility and analytics. By going right to the source, the code, New Relic enables users to develop quicker software, build improved products,and consistently impress their customers. Data tells a story and New Relic interprets what it is telling you.

    Apica Synthetic is a powerful monitoring tool built for enterprises seeking predictive insights into the performance and uptime of websites, applications, APIs and IoT. By simulating user journeys from locations across the globe, IT and DevOps teams are able to proactively monitor applications around the clock, identifying performance and availability issues before they affect internal or external end-users.

    Splunk software has been around since 2006 and the company has since grown to become an industry leader. Splunk's vision is to make machine data accessible, usable and valuable to everybody. The company offers a wide range of products to turn machine data into valuable information by monitoring and analyzing all activities. This is known as Operational Intelligence and is the unique value proposition of Splunk.

    Splunk is well-known for its Log Management capabilities and also for its Security Information and Event Management (SIEM) solutions.

    Offer
    Learn more about New Relic APM
    Learn more about Apica Synthetic
    Learn more about Splunk
    Sample Customers
    Dow Jones, Microsoft, Nike, Groupon, NBC, Sony, Fox, Adobe, Best Buy, Walmart, and WebMD, Cirque du Soleil, FlightNetwork.com, France Télévisions SA, Hachette Book Group, Hy-Vee, Inc., Isolation Network, Inc., Lighthouse eDiscovery, Major League Soccer, NYC-DOT, New Zealand Media and Entertainment, Office Depot International in Europe, Royal Opera House, Adobe Systems Incorporated, American Eagle Outfitters, Inc., Citrix, Despegar.com, Eastern Bank Corporation, Fox Sports, Globosat, Hogg Robinson plc, iHeartMedia, Jive, Kent State University, Multiplus, NBCUniversal, Ocado, REI, Sensis, VenueNext, Yellow Pages Limited and Zenefits
    Linux Foundation, Sodexo
    Splunk has more than 7,000 customers spread across over 90 countries. These customers include Telenor, UniCredit, ideeli, McKenney's, Tesco, and SurveyMonkey.
    Top Industries
    REVIEWERS
    Financial Services Firm20%
    Computer Software Company13%
    Media Company11%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm16%
    Comms Service Provider10%
    Government6%
    REVIEWERS
    Financial Services Firm57%
    Hospitality Company14%
    Comms Service Provider14%
    Insurance Company14%
    VISITORS READING REVIEWS
    Computer Software Company28%
    Financial Services Firm18%
    Comms Service Provider9%
    Insurance Company6%
    REVIEWERS
    Financial Services Firm19%
    Energy/Utilities Company10%
    Computer Software Company10%
    Government7%
    VISITORS READING REVIEWS
    Computer Software Company20%
    Financial Services Firm14%
    Comms Service Provider13%
    Government8%
    Company Size
    REVIEWERS
    Small Business38%
    Midsize Enterprise29%
    Large Enterprise34%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise12%
    Large Enterprise70%
    REVIEWERS
    Small Business11%
    Midsize Enterprise11%
    Large Enterprise78%
    VISITORS READING REVIEWS
    Small Business28%
    Midsize Enterprise10%
    Large Enterprise62%
    REVIEWERS
    Small Business32%
    Midsize Enterprise14%
    Large Enterprise54%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise14%
    Large Enterprise68%
    Buyer's Guide
    Apica Synthetic vs. Splunk
    August 2022
    Find out what your peers are saying about Apica Synthetic vs. Splunk and other solutions. Updated: August 2022.
    635,162 professionals have used our research since 2012.

    Apica Synthetic is ranked 20th in Application Performance Management (APM) with 4 reviews while Splunk is ranked 1st in Security Information and Event Management (SIEM) with 69 reviews. Apica Synthetic is rated 8.6, while Splunk is rated 8.2. The top reviewer of Apica Synthetic writes "Enabled us to set up business logic on the availability of our services, with multiple criteria to trigger an alert". On the other hand, the top reviewer of Splunk writes "Very versatile for many use cases". Apica Synthetic is most compared with Instana Dynamic APM, AppDynamics, Datadog and Dynatrace, whereas Splunk is most compared with Microsoft Sentinel, Elastic Security, Dynatrace and Azure Monitor. See our Apica Synthetic vs. Splunk report.

    We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.