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Blue Prism Cloud vs Hyland RPA comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Robotic Process Automation (RPA)
2nd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
669
Ranking in other categories
Business Process Management (BPM) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
Blue Prism Cloud
Ranking in Robotic Process Automation (RPA)
9th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
45
Ranking in other categories
Agentic Automation (11th)
Hyland RPA
Ranking in Robotic Process Automation (RPA)
37th
Average Rating
9.0
Reviews Sentiment
6.9
Number of Reviews
1
Ranking in other categories
Business Orchestration and Automation Technologies (35th)
 

Mindshare comparison

As of November 2026, in the Robotic Process Automation (RPA) category, the mindshare of Automation Anywhere is 4.9%, down from 8.9% compared to the previous year. The mindshare of Blue Prism Cloud is 1.9%, up from 1.5% compared to the previous year. The mindshare of Hyland RPA is 1.2%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Mindshare Distribution
ProductMindshare (%)
Automation Anywhere4.9%
Blue Prism Cloud1.9%
Hyland RPA1.2%
Other92.0%
Robotic Process Automation (RPA)
 

Featured Reviews

Nadeem K. - PeerSpot reviewer
Rpa Developer at a consultancy with 11-50 employees
Automation has freed teams from repetitive finance and supply tasks and supports global operations
In the current organization, we had trouble initially because I think the documentation and support could be better than what it is now. This is one difference between Automation Anywhere and other RPA tools such as UiPath. In UiPath, if you have an issue, you go to the UiPath website and search for it, and you get lots of help materials. In Automation Anywhere, you do not get exactly what you are looking for. You get a very large number of results when you search for something, and from this large result set, you have to filter out what you need, or only partial information will be available. User handbooks are available for each product. In that regard, I would say Automation Anywhere is lagging compared to other RPA tools. It is difficult to get hold of their customer support team. I want to clarify that it is not a matter of us building logic on Automation Anywhere and it failing. When it is a product-related issue, they have to give us support because we only know how to develop within Automation Anywhere. We do not know how to fix Automation Anywhere itself. Whenever we have an issue, trying to get in touch with them always takes three to four business days.
AyanBanerjee - PeerSpot reviewer
Cloud & AI Architect at a tech vendor with 10,001+ employees
Automation and AI integration enhance performance and user experience
The improvements or enhancements I would like to see in Blue Prism Cloud revolve around further developing server-client architecture, focusing on centralized control for remote agents. I believe more capabilities in that area could be beneficial. At the moment, I don't recall any specific features or functionalities missing from Blue Prism Cloud that come to mind. In terms of complexity, I find that Blue Prism Cloud is somewhat straightforward to use. Flexibility-wise, it engages well with Microsoft-based technologies. However, there are challenges with OCR capabilities that remain an issue. While there are readily available features that work well, the effectiveness does depend significantly on the type of use case I am implementing.
reviewer1638135 - PeerSpot reviewer
Works at a tech services company with 201-500 employees
A scalable solution which is easy to install and use
I do not use the solution personally as I am not the end-user. It is merely one of the solutions that we offer to our customers. We act as consultants, solution providers. We have around 60 customers who are using the solution. I would, for sure, recommend the solution to others. I consider the profile of the project to be quite good at the moment. I rate Another Monday as a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I'd say there are new useful features that will definitely help us as we do more development in the near future."
"The product is easy to use. It is a good tool for developers and business users."
"The most valuable feature is the task bots because we found that cognitive functionality can be improvised."
"The valuable features of Automation Anywhere really are around the ease of use. Our RPA program focuses on citizen development, and all of the developers have full-time jobs as accountants, and then they work in automation on the side when time allows."
"We have automated the daily reports and it will trigger automatically once jobs are completed from the backend database which has saved a lot of extra work for our team, saving workforce and time."
"The tool is very easy to use and mostly user-friendly. I like that when using it I don't need much expertise."
"Automation Anywhere is a tool that I love! I am quite happy using this tool and there are no features or commands that I have found to be missing that should be added."
"Document automation has impacted efficiency and productivity because initially, we tried training the module on multiple unstructured documents, which resulted in less efficiency, but over time, we have trained with multiple documents, and it is now achieving great accuracy."
"If you have really complex process, this is a very good solution and the price is fair."
"It is more secure for complex implementations."
"The most valuable feature is the customizability."
"The most valuable feature is security."
"Decipher has been a valuable feature that many of our clients use to extract information from documents."
"One of the most valuable features is automating manual and repetitive business processes, streamlining operations and reducing manual labour."
"Last year that Blue Prism introduced a community version, and have really opened up their services."
"This solution comes with a lot of good features."
"The solution is very easy to use."
"The initial setup is very quick."
 

Cons

"I would like to see integration better integration with Excel and SAP."
"They have done a fairly good job on the RPA space, but more and more, the whole cognitive AI space and machine learning are where I see the industry actually going. I'm sure Automation Anywhere is also focused on that topic, but we would like to see more coming down the pipe, as early as possible."
"Automation Anywhere should make it easier for developers to manage queues and exception handling. The OCR component could also be better. We have had to use other OCR tools to get information from the account documents."
"Migration is a little challenging since it requires direct integration with DB, credential vault and all that."
"Automation Anywhere can be improved with respect to the user-friendliness of the interface because most of the competitors are now using a flowchart-like structure, thus making it easy for anyone to learn and study it."
"Using Automation Anywhere is neither easy nor hard, but against IBM Robotic Process Automation, IBM Robotic Process Automation wins."
"To achieve a perfect ten, I would want to see new features working as expected and further advancements in automation."
"I would like to see more complex use cases coming out for our industry."
"Decipher, one of their solutions, is a waste of time."
"I would like to see a web-based control room, rather than the one that is in-built with the desktop version."
"The product’s pricing needs improvement."
"Blue Prism Cloud needs to improve support, though documentation is available online. It is not detailed, which does not help."
"The pricing of the solution could be improved. It's a bit expensive right now. They should work to make it more competitive."
"Having more AI functionality would be an improvement."
"I think some of the issues we have experienced have been more painful because of the support."
"I think that there are some improvements in the product performance that are needed in Blue Prism Cloud...The initial setup of the product needs a lot of time and effort."
"The solution should come with language customization, which would simplify its use for our customers."
 

Pricing and Cost Advice

"The pricing that we received from Automation Anywhere in the beginning was very economical for us. We've seen a lot of benefit from what we spent to what we're receiving. From the beginning, it's been a very low-cost implementation for us."
"In terms of pricing, it's not at all cheap, and that's a concern. The licensing cost is very high. While I don't know the exact prices of other tools, Microsoft offers the lowest pricing for its RPA platform compared to UiPath and Automation Anywhere."
"The price of Automation Anywhere is a little higher than some of the competition, such as UiPath. However, depending on the use case and other factors we are able to receive some discounts."
"Complaints are generally about the cost of IQ Bot, which is higher than its competitors. The base model’s pricing is comparable to other platforms with attended, unattended, and IDP capabilities as well."
"The product starts at $10,000 and then it's up to you regarding how much you can consume."
"Licensing for Automation Anywhere (AA) is paid on a yearly basis. Out of all the RPA tools, it has the most value for money, e.g. what you pay is what you get."
"The cost is affordable, which makes an easy barrier to entry for the RPA market."
"It is not cheap, but we are able to get an ROI."
"The price is very competitive when you are comparing to other providers."
"I rate the platform’s pricing a seven out of ten."
"We found the pricing reasonable, and it aligned with our budgetary requirements."
"I am not sure how we are set up today, but I recall we had an annual License."
"We pay about $15,000 per quarter in licensing costs. We don't have to pay for any other extra costs. There isn't, for example, an extra cost for technical support. We just pay the licensing."
"Blue Prism Cloud's cost is very high."
"When compared with UiPath, I believe it will be difficult for Blue Prism to maintain its market share."
"The licensing structure is complex and the minimum contract length is three years."
"There is no licensing fee for our customers."
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Comms Service Provider
12%
Financial Services Firm
11%
Manufacturing Company
11%
Construction Company
13%
Marketing Services Firm
8%
Manufacturing Company
8%
Outsourcing Company
8%
Comms Service Provider
19%
Financial Services Firm
15%
Manufacturing Company
13%
Construction Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business162
Midsize Enterprise86
Large Enterprise566
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise7
Large Enterprise22
No data available
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for Blue Prism Cloud?
Concerning pricing, it's moderate now, but when it comes to the cloud, it is a bit expensive.
What needs improvement with Blue Prism Cloud?
The area for improvement in Blue Prism Cloud is the support component. Whenever I reach out to the Blue Prism communi...
What is your primary use case for Blue Prism Cloud?
My use case for Blue Prism Cloud is for automation.
Ask a question
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Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
Blue Prism Thoughtonomy Virtual Workforce, Blue Prism Virtual Workforce, Thoughtonomy Virtual Workforce
Another Monday
 

Interactive Demo

Demo not available
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Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Cabot Credit Management, Hovis, Utilita
ING, Vodafone, T-Mobile, Billbox
Find out what your peers are saying about UiPath, Automation Anywhere, Fortra and others in Robotic Process Automation (RPA). Updated: November 2026.
921,148 professionals have used our research since 2012.