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Amazon WorkDocs vs Microsoft 365 Business comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon WorkDocs
Ranking in Content Collaboration Platforms
11th
Average Rating
8.0
Reviews Sentiment
2.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Microsoft 365 Business
Ranking in Content Collaboration Platforms
7th
Average Rating
8.4
Reviews Sentiment
6.3
Number of Reviews
250
Ranking in other categories
Mobile Device Management (MDM) (2nd)
 

Mindshare comparison

As of June 2026, in the Content Collaboration Platforms category, the mindshare of Amazon WorkDocs is 2.7%, down from 10.6% compared to the previous year. The mindshare of Microsoft 365 Business is 2.5%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms Mindshare Distribution
ProductMindshare (%)
Microsoft 365 Business2.5%
Amazon WorkDocs2.7%
Other94.8%
Content Collaboration Platforms
 

Featured Reviews

reviewer1212129 - PeerSpot reviewer
Senior Software Engineer at a tech vendor with 501-1,000 employees
Collaboration works seamlessly and automation supports efficient file sharing
I work as a software engineer in fraud prevention projects where I function primarily as a data engineer. I work with data warehouses, which are centralized storage systems where transactions through databases occur and data from various client sources is consolidated. Amazon WorkDocs can be integrated with AWS Lambda and used with step functions. If publishing with SNS, WorkDocs can subscribe to SNS as well. The integration capabilities of WorkDocs with other AWS services are strong. For access, we use Okta with our AWS account, and we can only log in through our laptops. We authenticate and access whatever services we are authorized to use from the company. Mobile access is not allowed. On a scale of 1-10, I rate Amazon WorkDocs an 8.
Hemanthreddy Vakiti - PeerSpot reviewer
Data engineer at a tech vendor with 10,001+ employees
Collaborating securely across project teams has improved communication and streamlined workflows
In my view, Microsoft 365 Business has all the features, but there are some areas for improvement. One area is that the licensing structure can be confusing, especially with the different plans, so understanding each plan is somewhat difficult. When using large Excel files, such as extracting data from an SQL query and pasting it into Excel, it sometimes encounters performance issues when dealing with large files. Integration with non-Microsoft tools is sometimes limited; however, integration within the Microsoft tools is very good. It would be useful if it were possible to integrate with other tools outside of Microsoft. Managing permissions and access in SharePoint and Teams can be complex for new users, but once they become familiar with the tool, they can manage it easily. The security and permissions for new users in SharePoint and Teams can be made more intuitive for them. Additionally, the pricing structure, which involves explaining different plans, could be clearer to help users easily choose the plan they need. Improving performance when working on large Excel files would also be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution is great for inviting and sharing documents with other users."
"For content sharing, it provides automation features that can be customized according to needs, which are some of the best features that I appreciate."
"The most valuable feature is the ease of use."
"The applications across office tasks are very helpful, and being able to make spreadsheets and presentations and use its email services is very helpful, with the solution being very stable, high-performing, flexible, and very user-friendly, as it is easy to navigate and not overly technical."
"The solution is really important as it can work anywhere and one only needs an internet connection, so it is pretty safe."
"If you have been using Microsoft services, it becomes easier to move with this product."
"I like Microsoft 365 Business, it's very good and easy to use."
"As the solution is cloud-based, we are using the latest version; the solution is very useful and we typically use it for Microsoft Outlook and Word."
"Installing on multiple devices/platforms."
"It is an excellent and powerful program."
 

Cons

"I had a very bitter experience with their mobile app."
"The auditing features of Amazon WorkDocs have not helped meet compliance needs."
"The pricing of the solution is quite high and the licensing is expensive. It could be cheaper."
"I would like to see a connection between their planner board, and a project for the web would be better."
"In Microsoft Outlook, the GUI is years old, which is boring and makes you want to switch to the postal way of sending emails."
"The security section of the solution is also something that is of great concern, especially now that a lot of people are doing work from home."
"Some of the functionality in the solution needs to improve. For example, when receiving a message in Outlook regarding the start of a meeting, it is not easy to connect, pick a microphone, or click the link."
"It requires logging out and in again when working for different companies."
"It can have more integrations between the applications that are there within this product."
"Some of the functionalities available in the desktop version are not available on the cloud."
 

Pricing and Cost Advice

"It's cheaper compared to similar products available"
"In general, the product offers different licenses at different prices based on which users have to determine the features they want in the product. My company has P1 and P2 licenses from Microsoft."
"If you go with Microsoft, they will give you 80 GB in advance and all those kinds of features. They will also keep asking you to go from E1 to E2, E2 to E3, and now E5. Their prices are high, but as long as the organization is happy to pay and your emails are working seamlessly, it shouldn't be an issue."
"I have heard the solution is a little expensive and there is a licence needed."
"The cost of the subscription is fair."
"It is expensive. It should be cheaper, especially for companies and businesses. Licensing is on a yearly basis."
"It is probably not cheap, but you can't really compare it with anything else."
"It could be cheaper. It's cloud-based, and we pay a yearly subscription."
"The price of the subscription for the solution could be less expensive."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Comms Service Provider
9%
Educational Organization
8%
Retailer
7%
Construction Company
15%
Marketing Services Firm
12%
Performing Arts
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business114
Midsize Enterprise44
Large Enterprise102
 

Questions from the Community

What needs improvement with Amazon WorkDocs?
Data encryption with Amazon WorkDocs can be improved. Security can be enhanced with more robust data encryption capabilities. File migration is another area for improvement. If an organization is n...
What is your primary use case for Amazon WorkDocs?
We use Amazon WorkDocs for file sharing at our workplace.
What advice do you have for others considering Amazon WorkDocs?
I work as a software engineer in fraud prevention projects where I function primarily as a data engineer. I work with data warehouses, which are centralized storage systems where transactions throu...
What is your experience regarding pricing and costs for Microsoft 365 Business?
My experience with pricing, setup cost, and licensing shows that pricing is reasonable, but it depends on the plan, as some advanced security features require higher-tier licenses.
What needs improvement with Microsoft 365 Business?
Microsoft 365 Business can be improved because sometimes the admin portal can be confusing, especially for a new user, and policies are spread across multiple dashboards. Better centralized visibil...
What is your primary use case for Microsoft 365 Business?
My main use case for Microsoft 365 Business is securing collaboration, email security, and identity management across the organization. A specific example of how I use Microsoft 365 Business for em...
 

Also Known As

No data available
Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1, MS 365 Business
 

Overview

 

Sample Customers

Delhivery
Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company
Find out what your peers are saying about Amazon WorkDocs vs. Microsoft 365 Business and other solutions. Updated: April 2026.
896,803 professionals have used our research since 2012.