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Amazon WorkDocs vs Microsoft 365 Business comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon WorkDocs
Ranking in Content Collaboration Platforms
8th
Average Rating
8.0
Reviews Sentiment
2.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Microsoft 365 Business
Ranking in Content Collaboration Platforms
11th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
247
Ranking in other categories
Mobile Device Management (MDM) (2nd)
 

Mindshare comparison

As of January 2026, in the Content Collaboration Platforms category, the mindshare of Amazon WorkDocs is 4.4%, down from 13.5% compared to the previous year. The mindshare of Microsoft 365 Business is 2.1%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms Market Share Distribution
ProductMarket Share (%)
Amazon WorkDocs4.4%
Microsoft 365 Business2.1%
Other93.5%
Content Collaboration Platforms
 

Featured Reviews

reviewer1212129 - PeerSpot reviewer
Senior Software Engineer at a tech vendor with 501-1,000 employees
Collaboration works seamlessly and automation supports efficient file sharing
I work as a software engineer in fraud prevention projects where I function primarily as a data engineer. I work with data warehouses, which are centralized storage systems where transactions through databases occur and data from various client sources is consolidated. Amazon WorkDocs can be integrated with AWS Lambda and used with step functions. If publishing with SNS, WorkDocs can subscribe to SNS as well. The integration capabilities of WorkDocs with other AWS services are strong. For access, we use Okta with our AWS account, and we can only log in through our laptops. We authenticate and access whatever services we are authorized to use from the company. Mobile access is not allowed. On a scale of 1-10, I rate Amazon WorkDocs an 8.
reviewer2587098 - PeerSpot reviewer
asc at a educational organization with 51-200 employees
Interconnectedness of tools boosts workflow efficiency but can improve on speed for larger files
One of the best features of Microsoft 365 Business is the interconnectivity; if I'm making a chart in Excel, I can paste it as a link on a PowerPoint. If there are any changes in the Excel data, when I update the link, that automatically gets changed in the PowerPoint. The interconnectedness with Excel and PowerPoint is a good feature. Using Teams helps our team's productivity because rather than having to make a proper chart again, if I am reviewing someone else's work and I find a mistake, I'll just do it in Excel and it automatically gets updated in the PPT. In Microsoft Teams, we can communicate with other team members by pinging them. We don't need to call and say what needs to be done. We can just share a screenshot, and we can share our files as well. Microsoft 365 Business has positively impacted our business because it's not a choice; it's something we need to comply with. It has become an industry standard, and the client always expects us to work with this kind of tool.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution is great for inviting and sharing documents with other users."
"For content sharing, it provides automation features that can be customized according to needs, which are some of the best features that I appreciate."
"We've found the stability to be very good."
"I like that there's no maintenance involved."
"The solution is stable and easy to use."
"The user interface is good and it is very easy to use."
"It's great that one user can log onto many different devices."
"Upgrading and setting up newer versions like Microsoft 365 has not been difficult for me, as I'm familiar with the process."
"The interface is now more user-friendly than the previous versions of Microsoft Office."
"I feel the solution to be scalable."
 

Cons

"I had a very bitter experience with their mobile app."
"The auditing features of Amazon WorkDocs have not helped meet compliance needs."
"The tool should improve its interface."
"The only problem with 365 nowadays is that it expires."
"The price for the license is always expensive."
"My main pain point concerns the licensing price, which could be lower."
"The security sites need to be simplified and the technical support needs improvement."
"There are various things that you need to use PowerShell to do. That would be good. You could do them through the management portal, rather than through PowerShell. That's the biggest improvement I would like to see."
"The diagnostics is an issue that needs to be addressed, as it cannot be seen when needed."
"Lower license options should come embedded with security."
 

Pricing and Cost Advice

"It's cheaper compared to similar products available"
"We pay annually for the license."
"We pay regular licensing fees to continue using Microsoft 365 Business."
"The program is inexpensive."
"Its cost is fine because I have a lot of devices in my account."
"The licensing fees are paid yearly."
"As a customer, I would like the licensing fees should be cheaper."
"There is an annual license to use this solution."
"It could be cheaper. Its licensing is on a yearly basis."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Manufacturing Company
9%
Comms Service Provider
9%
Educational Organization
7%
Performing Arts
14%
Computer Software Company
11%
Manufacturing Company
10%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business112
Midsize Enterprise44
Large Enterprise100
 

Questions from the Community

What needs improvement with Amazon WorkDocs?
Data encryption with Amazon WorkDocs can be improved. Security can be enhanced with more robust data encryption capabilities. File migration is another area for improvement. If an organization is n...
What is your primary use case for Amazon WorkDocs?
We use Amazon WorkDocs for file sharing at our workplace.
What advice do you have for others considering Amazon WorkDocs?
I work as a software engineer in fraud prevention projects where I function primarily as a data engineer. I work with data warehouses, which are centralized storage systems where transactions throu...
What do you like most about Microsoft 365 Business?
The product's initial setup phase was straightforward.
What is your experience regarding pricing and costs for Microsoft 365 Business?
I have no idea about the pricing of Microsoft 365 Business, since I'm not the party concerned.
What needs improvement with Microsoft 365 Business?
I find it very easy to utilize Microsoft 365 Business, and it works for me. Everything is at my fingertips, so I do not know how to suggest improvements. Nothing is easier than paper and filing, bu...
 

Also Known As

No data available
Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1, MS 365 Business
 

Overview

 

Sample Customers

Delhivery
Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company
Find out what your peers are saying about Amazon WorkDocs vs. Microsoft 365 Business and other solutions. Updated: December 2025.
879,443 professionals have used our research since 2012.