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Amazon WorkDocs vs Microsoft 365 Business comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon WorkDocs
Ranking in Content Collaboration Platforms
4th
Average Rating
8.0
Reviews Sentiment
8.5
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Microsoft 365 Business
Ranking in Content Collaboration Platforms
10th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
245
Ranking in other categories
Mobile Device Management (MDM) (2nd)
 

Mindshare comparison

As of August 2025, in the Content Collaboration Platforms category, the mindshare of Amazon WorkDocs is 8.6%, down from 14.8% compared to the previous year. The mindshare of Microsoft 365 Business is 1.7%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms
 

Featured Reviews

DA
A great collaboration service for small organizations
The synchronization should be simplified. Other solutions like Dropbox and OneDrive have apps. I tried using the mobile version, but it didn't work properly, that needs to be improved. It was cumbersome. It's a good solution for a small organization like ours, but it really depends on your use-cases and the size of your organization. I had a very bitter experience with their mobile app. It was challenging to even download it and once I did, I wasn't even able to log into my system. The mobile app needs to improved for easy use.
CharlesBrewer - PeerSpot reviewer
Price and reliability need improvement while general tasks are streamlined
The pricing for Microsoft 365 is too high, and quality-wise, it does not meet high standards. The operating system is outdated and inadequate. Microsoft has very poor security, and Defender is ineffective. In terms of collaboration and file sharing, OneDrive is very clunky and has frequent sync issues. It also crashes a lot and is unreliable.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution is great for inviting and sharing documents with other users."
"The most valuable feature of Microsoft 365 Business is that I don't lose anything since everything is on the drive, and I can access it from anywhere."
"The initial setup is very straightforward."
"I like everything. For me, this is a perfect product. It is rich in terms of features, and new functionalities are available very often. It is super straightforward to install, and their technical support is the best that I've ever seen."
"Microsoft 365 Business is easy to use. Most companies use Microsoft Windows as an operating system making the use of this solution straightforward. There is a small learning curve and it is something everyone can adapt to easily."
"It is easy to use."
"The most valuable feature for us is Microsoft Teams."
"The initial setup is very easy."
"Since the pandemic hit us, it has helped a lot with the need to work remotely. We can share live files, work on the same document, we can live chat, and even create multiple channels within Teams where the files can be shared and worked on by specific users."
 

Cons

"I had a very bitter experience with their mobile app."
"The configuration could be faster."
"I am responsible for handling the licenses and was not happy with the amount of time spent during the auditing process."
"The technical support could be more knowledgeable."
"The technical support need to improve, I have had bad experiences."
"The performance of the solution is sometimes slow. However, I am not sure if it is the solution's fault or the network we are using."
"In the next release of this solution, there is a need to improve the integration with other platforms."
"The admin panels have too few samples."
"The solution's technical support team takes time to respond to users, making it an area of the tool's shortcomings where improvements are required."
 

Pricing and Cost Advice

"It's cheaper compared to similar products available"
"The price of the solution is fair but as a company, we would like it always to be cheaper. There is a license for this solution and the type depends on the organization."
"It could be a little less expensive."
"It is not so expensive."
"Our licensing is annual. We have a Volume Licensing deal with them."
"We have a yearly license, and the price could be better."
"The implementation is company-wide and is already very flexible price-wise."
"There is a licensing fee that is quite expensive. However, the solution is useful and the price is equal to the value."
"We have an enterprise license, and we get some price off for that. Its price could be better for companies that are not using it massively."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
10%
Comms Service Provider
8%
Government
7%
Performing Arts
15%
Manufacturing Company
11%
Computer Software Company
9%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
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What do you like most about Microsoft 365 Business?
The product's initial setup phase was straightforward.
What is your experience regarding pricing and costs for Microsoft 365 Business?
The solution might be considered pricey for some, however, the comprehensiveness of the suite justifies its cost. It is generally still worth the money and is cost-effective when considering the pr...
What needs improvement with Microsoft 365 Business?
Every year, they are increasing their price significantly. The price has more than doubled now. Once you start using this product, it becomes difficult to switch to alternatives. Microsoft should b...
 

Also Known As

No data available
Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1, MS 365 Business
 

Overview

 

Sample Customers

Delhivery
Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company
Find out what your peers are saying about Dropbox, Microsoft, Amazon Web Services (AWS) and others in Content Collaboration Platforms. Updated: August 2025.
865,649 professionals have used our research since 2012.