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Amazon WorkDocs vs Microsoft 365 Business comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon WorkDocs
Ranking in Content Collaboration Platforms
6th
Average Rating
8.0
Reviews Sentiment
2.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Microsoft 365 Business
Ranking in Content Collaboration Platforms
11th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
246
Ranking in other categories
Mobile Device Management (MDM) (1st)
 

Mindshare comparison

As of November 2025, in the Content Collaboration Platforms category, the mindshare of Amazon WorkDocs is 6.0%, down from 14.2% compared to the previous year. The mindshare of Microsoft 365 Business is 2.1%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms Market Share Distribution
ProductMarket Share (%)
Amazon WorkDocs6.0%
Microsoft 365 Business2.1%
Other91.9%
Content Collaboration Platforms
 

Featured Reviews

reviewer1212129 - PeerSpot reviewer
Collaboration works seamlessly and automation supports efficient file sharing
I work as a software engineer in fraud prevention projects where I function primarily as a data engineer. I work with data warehouses, which are centralized storage systems where transactions through databases occur and data from various client sources is consolidated. Amazon WorkDocs can be integrated with AWS Lambda and used with step functions. If publishing with SNS, WorkDocs can subscribe to SNS as well. The integration capabilities of WorkDocs with other AWS services are strong. For access, we use Okta with our AWS account, and we can only log in through our laptops. We authenticate and access whatever services we are authorized to use from the company. Mobile access is not allowed. On a scale of 1-10, I rate Amazon WorkDocs an 8.
CharlesBrewer - PeerSpot reviewer
Price and reliability need improvement while general tasks are streamlined
The pricing for Microsoft 365 is too high, and quality-wise, it does not meet high standards. The operating system is outdated and inadequate. Microsoft has very poor security, and Defender is ineffective. In terms of collaboration and file sharing, OneDrive is very clunky and has frequent sync issues. It also crashes a lot and is unreliable.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For content sharing, it provides automation features that can be customized according to needs, which are some of the best features that I appreciate."
"This solution is great for inviting and sharing documents with other users."
"It is easy to use. It has a lot of wonderful features."
"It's available online as well as via desktop applications when deployed in the cloud."
"It is flexible."
"The current product they provide has been very satisfying. The email service has been operating perfectly. Dynamics CRM is the best and competes well with the non-CRM products in the market, such as Salesforce."
"This is a good product that meets all of my requirements."
"The software can be used on any device or any form which is a really big benefit."
"The solution is very stable."
"The most important feature of Microsoft 360 Business is Teams. We use it for our conference calls and messaging. Microsoft Teams reduces the number of emails that I have to send or receive. Microsoft 365 Business has been incredibly useful during this period because of the integration of Teams with Outlook and the ability to store and handle files of large dimensions."
 

Cons

"I had a very bitter experience with their mobile app."
"The auditing features of Amazon WorkDocs have not helped meet compliance needs."
"From the perspective of a developer, the interface could be more user-friendly. It is quite difficult to use."
"The solution is overall stable. However, while using Teams there can be some performance issues during meetings."
"In a future release, I would like to see what more Microsoft can do in terms of integration with other solutions."
"If they offered more integration capabilities, that would be ideal."
"The price is an area that needs improvement."
"We expect improvements in analyzing capabilities."
"The admin panels have too few samples."
"365 Business' workflow should be better integrated into our current ERP systems. We are running two different ERP systems that are integrated, so it would make sense in the future to have those systems integrated into a content management workflow system."
 

Pricing and Cost Advice

"It's cheaper compared to similar products available"
"We pay for a corporation license."
"It works out to be $12.50 per user per month."
"The licensing fees are paid yearly."
"The price of users at home the license should be cheaper. We are on an annual subscription."
"It is slightly expensive, but it doesn't have any hidden costs. You know what you're going to spend, and you get a decent ROI on it. It has subscription-based licensing. It helps you to figure out the amount of money that you would spend based on how many mailboxes you would require in a year, which makes it better as compared to a mail server for which you need to consider the licensing cost and the maintenance cost."
"It is not so expensive."
"It's an expensive solution."
"There is a licensing fee that is quite expensive. However, the solution is useful and the price is equal to the value."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Manufacturing Company
9%
Comms Service Provider
8%
Government
7%
Performing Arts
15%
Computer Software Company
11%
Manufacturing Company
9%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business111
Midsize Enterprise44
Large Enterprise100
 

Questions from the Community

What needs improvement with Amazon WorkDocs?
Data encryption with Amazon WorkDocs can be improved. Security can be enhanced with more robust data encryption capabilities. File migration is another area for improvement. If an organization is n...
What is your primary use case for Amazon WorkDocs?
We use Amazon WorkDocs for file sharing at our workplace.
What advice do you have for others considering Amazon WorkDocs?
I work as a software engineer in fraud prevention projects where I function primarily as a data engineer. I work with data warehouses, which are centralized storage systems where transactions throu...
What do you like most about Microsoft 365 Business?
The product's initial setup phase was straightforward.
What is your experience regarding pricing and costs for Microsoft 365 Business?
I have no idea about the pricing of Microsoft 365 Business, since I'm not the party concerned.
What needs improvement with Microsoft 365 Business?
I don't have knowledge about the benefits of Advanced Threat Protection within Microsoft 365 Business, such as the Defender, because I think we don't have that. Currently, I can't think of anything...
 

Also Known As

No data available
Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1, MS 365 Business
 

Overview

 

Sample Customers

Delhivery
Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company
Find out what your peers are saying about Amazon WorkDocs vs. Microsoft 365 Business and other solutions. Updated: October 2025.
873,003 professionals have used our research since 2012.