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Amazon WorkDocs vs Microsoft 365 Business comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon WorkDocs
Ranking in Content Collaboration Platforms
10th
Average Rating
8.0
Reviews Sentiment
2.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Microsoft 365 Business
Ranking in Content Collaboration Platforms
7th
Average Rating
8.4
Reviews Sentiment
6.2
Number of Reviews
252
Ranking in other categories
Mobile Device Management (MDM) (2nd)
 

Mindshare comparison

As of July 2026, in the Content Collaboration Platforms category, the mindshare of Amazon WorkDocs is 2.7%, down from 9.3% compared to the previous year. The mindshare of Microsoft 365 Business is 2.6%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms Mindshare Distribution
ProductMindshare (%)
Microsoft 365 Business2.6%
Amazon WorkDocs2.7%
Other94.7%
Content Collaboration Platforms
 

Featured Reviews

reviewer1212129 - PeerSpot reviewer
Senior Software Engineer at a tech vendor with 501-1,000 employees
Collaboration works seamlessly and automation supports efficient file sharing
I work as a software engineer in fraud prevention projects where I function primarily as a data engineer. I work with data warehouses, which are centralized storage systems where transactions through databases occur and data from various client sources is consolidated. Amazon WorkDocs can be integrated with AWS Lambda and used with step functions. If publishing with SNS, WorkDocs can subscribe to SNS as well. The integration capabilities of WorkDocs with other AWS services are strong. For access, we use Okta with our AWS account, and we can only log in through our laptops. We authenticate and access whatever services we are authorized to use from the company. Mobile access is not allowed. On a scale of 1-10, I rate Amazon WorkDocs an 8.
Jitender Singh - PeerSpot reviewer
Principle Consultant at Akaal Cyber Solutions
Comprehensive cloud tools have unified identity security and device management for my clients
I would suggest a lower cost for my clients because Microsoft 365 has many other licenses that provide different types of features. Microsoft 365 Business covers most of their requirements, and for the other parts, they use other third-party tools for cybersecurity. Although Microsoft 365 Business offers some cybersecurity features, it does not offer everything, such as endpoint detection response and mitigation. For those, clients need to buy a higher version of a license, such as Enterprise E1 or E5. I think Microsoft 365 Business can be improved if it adds more features such as endpoint detection or more features from Microsoft Defender, including cloud app security. With cloud app security, the application status or application logs can be monitored. Currently, cloud app security is not part of Microsoft 365 Business. You have to purchase a standalone license for that. If that can be added, it can increase the volume of purchases for Microsoft 365 Business.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For content sharing, it provides automation features that can be customized according to needs, which are some of the best features that I appreciate."
"This solution is great for inviting and sharing documents with other users."
"The installation is very easy and we found the deployment to be very fast."
"I like the user interface, it's pretty good, data security is also there, and it gives you more storage space, and it supports iOS and Android, which is good."
"Microsoft Business 365 is quite stable."
"We have thousands of users using this solution in my organization."
"I prefer Outlook. It gives me a lot of feature sets."
"The product is stable."
"There isn't any other solution on the market currently that can compare to it or compete with it."
"It's fast, it's in the Cloud, we don't have to manage it on-premises, and it's very good, easier for us, and for our company also."
 

Cons

"The auditing features of Amazon WorkDocs have not helped meet compliance needs."
"I had a very bitter experience with their mobile app."
"The solution could improve by being more secure."
"The installation is at a moderate level of difficulty. It could be easier to install."
"Teams is, in some respects, lagging behind Skype for Business in some telephone-related features."
"Pricing could always be cheaper."
"When you're looking at the management of the endpoints, for example, Intune leaves a lot to be desired."
"The performance of the solution is sometimes slow. However, I am not sure if it is the solution's fault or the network we are using."
"The program's UI could be faster."
"It can have more integrations with other platforms."
 

Pricing and Cost Advice

"It's cheaper compared to similar products available"
"This is an expensive product because it is subscription-based, which is always more expensive than a perpetual license."
"Microsoft 365 Business is expensive."
"We purchase annual licenses for this solution."
"Currently, my office pays for it, but if you want to get a license of your own, it is a bit pricey. It should be cheaper."
"The licensing costs are not expensive."
"Microsoft 365 Business could be cheaper."
"In general, the product offers different licenses at different prices based on which users have to determine the features they want in the product. My company has P1 and P2 licenses from Microsoft."
"They offer corporate subscriptions for the platform. We have to renew it yearly."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Comms Service Provider
9%
Outsourcing Company
8%
Educational Organization
8%
Construction Company
19%
Marketing Services Firm
10%
Financial Services Firm
8%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business115
Midsize Enterprise44
Large Enterprise104
 

Questions from the Community

What needs improvement with Amazon WorkDocs?
Data encryption with Amazon WorkDocs can be improved. Security can be enhanced with more robust data encryption capabilities. File migration is another area for improvement. If an organization is n...
What is your primary use case for Amazon WorkDocs?
We use Amazon WorkDocs for file sharing at our workplace.
What advice do you have for others considering Amazon WorkDocs?
I work as a software engineer in fraud prevention projects where I function primarily as a data engineer. I work with data warehouses, which are centralized storage systems where transactions throu...
What is your experience regarding pricing and costs for Microsoft 365 Business?
My experience with pricing, setup cost, and licensing shows that pricing is reasonable, but it depends on the plan, as some advanced security features require higher-tier licenses.
What needs improvement with Microsoft 365 Business?
I would suggest a lower cost for my clients because Microsoft 365 has many other licenses that provide different types of features. Microsoft 365 Business covers most of their requirements, and for...
What is your primary use case for Microsoft 365 Business?
My name is Jitendra Singh and I am a Principal Consultant at Akal Cyber Solutions. I have been working in this field for the past 12 years, and I have been working with managed service providers ba...
 

Also Known As

No data available
Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1, MS 365 Business
 

Overview

 

Sample Customers

Delhivery
Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company
Find out what your peers are saying about Amazon WorkDocs vs. Microsoft 365 Business and other solutions. Updated: June 2026.
906,418 professionals have used our research since 2012.