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Amazon WorkDocs vs Microsoft 365 Business comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon WorkDocs
Ranking in Content Collaboration Platforms
3rd
Average Rating
8.0
Reviews Sentiment
8.5
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Microsoft 365 Business
Ranking in Content Collaboration Platforms
9th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
245
Ranking in other categories
Mobile Device Management (MDM) (2nd)
 

Mindshare comparison

As of July 2025, in the Content Collaboration Platforms category, the mindshare of Amazon WorkDocs is 9.4%, down from 14.6% compared to the previous year. The mindshare of Microsoft 365 Business is 1.7%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms
 

Featured Reviews

DA
A great collaboration service for small organizations
The synchronization should be simplified. Other solutions like Dropbox and OneDrive have apps. I tried using the mobile version, but it didn't work properly, that needs to be improved. It was cumbersome. It's a good solution for a small organization like ours, but it really depends on your use-cases and the size of your organization. I had a very bitter experience with their mobile app. It was challenging to even download it and once I did, I wasn't even able to log into my system. The mobile app needs to improved for easy use.
CharlesBrewer - PeerSpot reviewer
Price and reliability need improvement while general tasks are streamlined
The pricing for Microsoft 365 is too high, and quality-wise, it does not meet high standards. The operating system is outdated and inadequate. Microsoft has very poor security, and Defender is ineffective. In terms of collaboration and file sharing, OneDrive is very clunky and has frequent sync issues. It also crashes a lot and is unreliable.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution is great for inviting and sharing documents with other users."
"The interaction between different products is most valuable. I use Excel, Mail, Teams, and PowerPoint, not really much else."
"The pricing is reasonable."
"The scalability is okay."
"We're very comfortable with the solution. Since we've been used the product for so long, we're very comfortable with its functionalities."
"It is easy to use."
"The stability and reliability are great."
"I don't have any issues with Microsoft 365 Business, it's a good tool."
"The feature I find most valuable is Business 365's real-time edit and updates. You can share files, and it will automatically create the link for you."
 

Cons

"I had a very bitter experience with their mobile app."
"Video feeds cannot be disabled which is a distraction during video conferencing."
"The technical support process could be a bit more secure. The information should stay within the ticketing system itself and not be passed via email."
"One thing we did not like, about Excel particularly, is that it hangs a lot. It hangs a lot compared to Google Sheets."
"Excel is sometimes slow, particularly when working with large files."
"The cost is not perfect."
"The backup option should be included in Microsoft 365 Business."
"Most Microsoft applications are not the most user-friendly."
"Updates to the SQL server with better features are needed to compete with Oracle Database."
 

Pricing and Cost Advice

"It's cheaper compared to similar products available"
"Pricing can always be improved."
"The licensing costs are not expensive."
"The base price is reasonable, but when it comes to the specialized tools for servers, the cost can become quite high."
"The monthly license of the solution is quite expensive."
"The solution is moderately priced for what it offers."
"The price of the solution is costly but it is fair for what is offered. I have found that the billing model can definitely be improved. Currently, it is not very transparent. It is a big problem, especially in cloud-based models."
"Our licensing is annual. We have a Volume Licensing deal with them."
"The solution requires a license which is expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
8%
Comms Service Provider
8%
Healthcare Company
7%
Manufacturing Company
10%
Computer Software Company
10%
Performing Arts
9%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Does Amazon WorkDocs offer any unique advantages over SharePoint?
Amazon WorkDocs offers the following advantages over SharePoint: It is a fully managed service, meaning that Amazon takes care of the underlying infrastructure and maintenance. It is more scalab...
What do you like most about Microsoft 365 Business?
The product's initial setup phase was straightforward.
What is your experience regarding pricing and costs for Microsoft 365 Business?
The solution might be considered pricey for some, however, the comprehensiveness of the suite justifies its cost. It is generally still worth the money and is cost-effective when considering the pr...
What needs improvement with Microsoft 365 Business?
Every year, they are increasing their price significantly. The price has more than doubled now. Once you start using this product, it becomes difficult to switch to alternatives. Microsoft should b...
 

Also Known As

No data available
Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1, MS 365 Business
 

Overview

 

Sample Customers

Delhivery
Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company
Find out what your peers are saying about Dropbox, Microsoft, Amazon Web Services (AWS) and others in Content Collaboration Platforms. Updated: July 2025.
860,825 professionals have used our research since 2012.