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Amazon WorkDocs vs Microsoft 365 Business comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon WorkDocs
Ranking in Content Collaboration Platforms
10th
Average Rating
8.0
Reviews Sentiment
2.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Microsoft 365 Business
Ranking in Content Collaboration Platforms
9th
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
248
Ranking in other categories
Mobile Device Management (MDM) (2nd)
 

Mindshare comparison

As of February 2026, in the Content Collaboration Platforms category, the mindshare of Amazon WorkDocs is 3.7%, down from 13.7% compared to the previous year. The mindshare of Microsoft 365 Business is 2.3%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms Market Share Distribution
ProductMarket Share (%)
Microsoft 365 Business2.3%
Amazon WorkDocs3.7%
Other94.0%
Content Collaboration Platforms
 

Featured Reviews

reviewer1212129 - PeerSpot reviewer
Senior Software Engineer at a tech vendor with 501-1,000 employees
Collaboration works seamlessly and automation supports efficient file sharing
I work as a software engineer in fraud prevention projects where I function primarily as a data engineer. I work with data warehouses, which are centralized storage systems where transactions through databases occur and data from various client sources is consolidated. Amazon WorkDocs can be integrated with AWS Lambda and used with step functions. If publishing with SNS, WorkDocs can subscribe to SNS as well. The integration capabilities of WorkDocs with other AWS services are strong. For access, we use Okta with our AWS account, and we can only log in through our laptops. We authenticate and access whatever services we are authorized to use from the company. Mobile access is not allowed. On a scale of 1-10, I rate Amazon WorkDocs an 8.
AM
Owner at Nexus Auto system
Digital documentation has boosted team efficiency and provides secure remote manual access
The best feature is the mobile access to SharePoint. It is incredibly valuable for our technicians to view wiring diagrams and manuals directly on their tablets while working under a vehicle. It removes the need to walk back to the office, saving about 20 minutes per job. Additionally, the data security features give me peace of mind; even if a tablet is broken in the shop, our business data remains safe in the cloud.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution is great for inviting and sharing documents with other users."
"For content sharing, it provides automation features that can be customized according to needs, which are some of the best features that I appreciate."
"We've found the solution to be quite stable."
"The overall suite is very complete, and being tied to a vendor that improves week by week is of great value."
"I feel the solution to be scalable."
"It's very user-friendly."
"The solution's most valuable features are Office products like Word, Excel, PowerPoint, and Teams."
"The solution can scale well. A company can easily expand it."
"As a small business, the big thing for us is the ability to onboard new people easily. So, it's a matter of minutes to add new users, buy a new license pack for them, assign the licenses to them, and get them logged on. It takes 10 to 15 minutes."
"The performance is good."
 

Cons

"The auditing features of Amazon WorkDocs have not helped meet compliance needs."
"I had a very bitter experience with their mobile app."
"Microsoft Teams for Mac isn't quite good enough yet."
"The diagnostics is an issue that needs to be addressed, as it cannot be seen when needed."
"The technical support need to improve, I have had bad experiences."
"Microsoft 365 Business could improve by having better integration with other platforms."
"I suppose it could be more secure; every solution could be more secure."
"Teams is, in some respects, lagging behind Skype for Business in some telephone-related features"
"If Microsoft could offer more support, that would be ideal."
"If you're looking at Microsoft 365, Intune is a part of that as well and Intune is kind of a nightmare."
 

Pricing and Cost Advice

"It's cheaper compared to similar products available"
"The price in general could be cheaper."
"We have an enterprise license, and we get some price off for that. Its price could be better for companies that are not using it massively."
"The licensing of the solution is monthly."
"They offer corporate subscriptions for the platform. We have to renew it yearly."
"The product's pricing could be better."
"The price of its license should be improved. We have a contract for three years, but we pay on a yearly basis."
"The solution costs approximately $20 per month per user."
"In general, the product offers different licenses at different prices based on which users have to determine the features they want in the product. My company has P1 and P2 licenses from Microsoft."
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Top Industries

By visitors reading reviews
Comms Service Provider
9%
Manufacturing Company
9%
Computer Software Company
7%
Educational Organization
7%
Marketing Services Firm
18%
Performing Arts
12%
Manufacturing Company
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business113
Midsize Enterprise44
Large Enterprise100
 

Questions from the Community

What needs improvement with Amazon WorkDocs?
Data encryption with Amazon WorkDocs can be improved. Security can be enhanced with more robust data encryption capabilities. File migration is another area for improvement. If an organization is n...
What is your primary use case for Amazon WorkDocs?
We use Amazon WorkDocs for file sharing at our workplace.
What advice do you have for others considering Amazon WorkDocs?
I work as a software engineer in fraud prevention projects where I function primarily as a data engineer. I work with data warehouses, which are centralized storage systems where transactions throu...
What do you like most about Microsoft 365 Business?
The product's initial setup phase was straightforward.
What is your experience regarding pricing and costs for Microsoft 365 Business?
I have no idea about the pricing of Microsoft 365 Business, since I'm not the party concerned.
What needs improvement with Microsoft 365 Business?
I find it very easy to utilize Microsoft 365 Business, and it works for me. Everything is at my fingertips, so I do not know how to suggest improvements. Nothing is easier than paper and filing, bu...
 

Also Known As

No data available
Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1, MS 365 Business
 

Overview

 

Sample Customers

Delhivery
Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company
Find out what your peers are saying about Amazon WorkDocs vs. Microsoft 365 Business and other solutions. Updated: December 2025.
881,515 professionals have used our research since 2012.