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Amazon WorkDocs vs Microsoft 365 Business comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon WorkDocs
Ranking in Content Collaboration Platforms
10th
Average Rating
8.0
Reviews Sentiment
2.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Microsoft 365 Business
Ranking in Content Collaboration Platforms
9th
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
249
Ranking in other categories
Mobile Device Management (MDM) (2nd)
 

Mindshare comparison

As of April 2026, in the Content Collaboration Platforms category, the mindshare of Amazon WorkDocs is 2.9%, down from 12.8% compared to the previous year. The mindshare of Microsoft 365 Business is 2.3%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms Mindshare Distribution
ProductMindshare (%)
Microsoft 365 Business2.3%
Amazon WorkDocs2.9%
Other94.8%
Content Collaboration Platforms
 

Featured Reviews

reviewer1212129 - PeerSpot reviewer
Senior Software Engineer at a tech vendor with 501-1,000 employees
Collaboration works seamlessly and automation supports efficient file sharing
I work as a software engineer in fraud prevention projects where I function primarily as a data engineer. I work with data warehouses, which are centralized storage systems where transactions through databases occur and data from various client sources is consolidated. Amazon WorkDocs can be integrated with AWS Lambda and used with step functions. If publishing with SNS, WorkDocs can subscribe to SNS as well. The integration capabilities of WorkDocs with other AWS services are strong. For access, we use Okta with our AWS account, and we can only log in through our laptops. We authenticate and access whatever services we are authorized to use from the company. Mobile access is not allowed. On a scale of 1-10, I rate Amazon WorkDocs an 8.
SK
Manager at Cyvogenix
Improved email protection and access control has secured remote collaboration and identity
In my opinion, the best features Microsoft 365 Business offers are built-in email security and anti-phishing, Conditional Access, and MFA, along with integration with Defender and easy collaboration via Teams and SharePoint. Out of those features, Conditional Access policies have made the biggest difference for my organization because they help us control access based on risk, location, and device, which is very useful in preventing unauthorized access. The integration across all Microsoft tools is smooth, which reduces the need for multiple third-party solutions. Microsoft 365 Business has positively impacted my organization by improving both productivity and security, especially in terms of protecting against phishing and account compromise. Since using Microsoft 365 Business, we have seen a noticeable reduction in phishing-related incidents and better control over user access.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution is great for inviting and sharing documents with other users."
"This solution is great for inviting and sharing documents with other users."
"For content sharing, it provides automation features that can be customized according to needs, which are some of the best features that I appreciate."
"Mobile access to SharePoint in Microsoft 365 Business saves a lot of time because it does not require physical presence, enabling everyone from various distances to access, save, and read all the manuals, which greatly increases efficiency in our business."
"OneDrive feature is great."
"It is easy to use. Because it is cloud-based, in terms of the user, you are not really affected in terms of performance when you are out of sight."
"The interaction between different products is most valuable."
"The largest benefit today is that it integrates with Teams which is quite useful and the overall integration is good."
"Overall, Microsoft 365 Business is a stable product."
"The packages provided in the solution enable my company's team members to carry out their daily tasks."
"Microsoft 365 Business has an abundance of features."
 

Cons

"I had a very bitter experience with their mobile app."
"I had a very bitter experience with their mobile app."
"The auditing features of Amazon WorkDocs have not helped meet compliance needs."
"For the past six months, I have been facing a synchronization issue between the calendar of Microsoft Teams and the calendar of Microsoft Outlook. In Microsoft Teams, I can't see the updated version of some meetings, but Outlook shows the updated version. There is a problem with data synchronization between the calendars of these applications. Both calendars should be synchronized."
"Data protection needs to be improved."
"Microsoft 365 Business could improve by being more secure."
"The installation is at a moderate level of difficulty. It could be easier to install."
"I would prefer to use Microsoft Outlook rather than Office 365 because of the way features are available in Outlook."
"The solution is overall stable. However, while using Teams there can be some performance issues during meetings."
"Sometimes, it tries to be a little bit too clever in preempting things that you want to do. The settings can be pretty complicated. It has the desktop version and the cloud version. You can have settings in the cloud version that are impacting your desktop version, but you don't know because you can't see the settings like rules and other things. So, they need to think about the experience. It should be the same if you log in to the cloud or if you log in via desktop."
"This product could be improved by adding certain drawing tool capabilities. It still uses the Visio drawing tool which is not that great, and it's time for an upgrade."
 

Pricing and Cost Advice

"It's cheaper compared to similar products available"
"The cost is on the high end, particularly when you have multiple users."
"The solution is moderately priced for what it offers."
"It is expensive. It should be cheaper, especially for companies and businesses. Licensing is on a yearly basis."
"Given the current COVID situation, I am quite happy that we use this product. With a cheaper solution, we might end up needing support."
"The product is expensive and the licensing costs are yearly."
"The solution costs approximately $20 per month per user."
"The product's pricing could be better."
"Compared to buying a license, it is much cheaper and a good buy."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Comms Service Provider
8%
Educational Organization
7%
Outsourcing Company
6%
Construction Company
15%
Marketing Services Firm
13%
Performing Arts
9%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business114
Midsize Enterprise44
Large Enterprise100
 

Questions from the Community

What needs improvement with Amazon WorkDocs?
Data encryption with Amazon WorkDocs can be improved. Security can be enhanced with more robust data encryption capabilities. File migration is another area for improvement. If an organization is n...
What is your primary use case for Amazon WorkDocs?
We use Amazon WorkDocs for file sharing at our workplace.
What advice do you have for others considering Amazon WorkDocs?
I work as a software engineer in fraud prevention projects where I function primarily as a data engineer. I work with data warehouses, which are centralized storage systems where transactions throu...
What is your experience regarding pricing and costs for Microsoft 365 Business?
We are on the Microsoft 365 Business Standard plan, which costs us approximately £10.30 per user per month. For our team of 10, that comes to over £100 monthly, which is a significant recurring cos...
What needs improvement with Microsoft 365 Business?
The licensing cost is quite high for a small business like ours. Additionally, we faced a steep learning curve during implementation. The mobile interface was somewhat technical for my workshop sta...
What is your primary use case for Microsoft 365 Business?
We primarily use Microsoft 365 Business to manage our technical documentation and professional email system. In the past, we relied on physical manuals in the workshop, which were often lost or dam...
 

Also Known As

No data available
Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1, MS 365 Business
 

Overview

 

Sample Customers

Delhivery
Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company
Find out what your peers are saying about Amazon WorkDocs vs. Microsoft 365 Business and other solutions. Updated: March 2026.
886,576 professionals have used our research since 2012.