Amazon WorkDocs vs Microsoft 365 Business comparison

Amazon Web Services (AWS) and Microsoft are both solutions in the Content Collaboration Platforms category. Amazon Web Services (AWS) is ranked #10 with an average rating of 8.0, while Microsoft is ranked #9 with an average rating of 8.3. Amazon Web Services (AWS) holds a 3.7% mindshare in CCP, compared to Microsoft’s 2.3% mindshare. Additionally, 100% of Amazon Web Services (AWS) users are willing to recommend the solution, compared to 97% of Microsoft users who would recommend it.

Amazon WorkDocs

Read 2 Amazon WorkDocs reviews

1,678 Views
1,208 Comparison Views

100% willing to recommend

Microsoft 365 Business

Read 248 Microsoft 365 Business reviews

3,157 Views
1,200 Comparison Views

97% willing to recommend

Amazon WorkDocs

Microsoft 365 Business

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Amazon WorkDocs and Microsoft 365 Business based on real PeerSpot user reviews.

Find out in this report how the two Content Collaboration Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Amazon WorkDocs vs. Microsoft 365 Business Report (Updated: February 2026).

Buyer's Guide

Amazon WorkDocs vs. Microsoft 365 Business

February 2026

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Helped 882,180 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Amazon WorkDocs

Ranking in Content Collaboration Platforms

10th

Average Rating

8.0

Reviews Sentiment

2.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Microsoft 365 Business

Ranking in Content Collaboration Platforms

9th

Average Rating

8.4

Reviews Sentiment

6.5

Number of Reviews

248

Ranking in other categories

Mobile Device Management (MDM) (2nd)

Mindshare comparison

As of February 2026, in the Content Collaboration Platforms category, the mindshare of Amazon WorkDocs is 3.7%, down from 13.7% compared to the previous year. The mindshare of Microsoft 365 Business is 2.3%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Content Collaboration Platforms Market Share Distribution
Product	Market Share (%)
Microsoft 365 Business	2.3%
Amazon WorkDocs	3.7%
Other	94.0%

Content Collaboration Platforms

Featured Reviews

reviewer1212129

Senior Software Engineer at a tech vendor with 501-1,000 employees

Collaboration works seamlessly and automation supports efficient file sharing

I work as a software engineer in fraud prevention projects where I function primarily as a data engineer. I work with data warehouses, which are centralized storage systems where transactions through databases occur and data from various client sources is consolidated. Amazon WorkDocs can be integrated with AWS Lambda and used with step functions. If publishing with SNS, WorkDocs can subscribe to SNS as well. The integration capabilities of WorkDocs with other AWS services are strong. For access, we use Okta with our AWS account, and we can only log in through our laptops. We authenticate and access whatever services we are authorized to use from the company. Mobile access is not allowed. On a scale of 1-10, I rate Amazon WorkDocs an 8.

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AdamMiller

Owner at Nexus Auto system

Digital documentation has boosted team efficiency and provides secure remote manual access

The best feature is the mobile access to SharePoint. It is incredibly valuable for our technicians to view wiring diagrams and manuals directly on their tablets while working under a vehicle. It removes the need to walk back to the office, saving about 20 minutes per job. Additionally, the data security features give me peace of mind; even if a tablet is broken in the shop, our business data remains safe in the cloud.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"For content sharing, it provides automation features that can be customized according to needs, which are some of the best features that I appreciate."

"This solution is great for inviting and sharing documents with other users."

"The initial setup is easy to implement and deploy."

"I like that you can tag somebody and add some comments to make the modifications. You can share it with people. You can actually keep track of changes and engage in real-time collaboration. You can actually make those documents track changes."

"Teams is a valuable feature in addition to the other features 365 provides."

"The most useful thing about it is Microsoft OneDrive. It helps me back up everything on my laptop. If I lose my laptop, I can confidently buy a new one and get back my previous work files. I like the Microsoft Office package, Microsoft Word, presentation, and Excel. I like that it is very easy to use, especially for a Mac user. They have a very big community, and whenever I get stuck or have questions, I just ask Google, and then I get the answer immediately."

"The scalability is great."

"The solution has been stable over the years."

"I have been using Microsoft Office for a long time since I was young. This solution is very similar and is easy to use, and the interface is adequate."

"This product is reliable."

More Microsoft 365 Business pros

Cons

"The auditing features of Amazon WorkDocs have not helped meet compliance needs."

"I had a very bitter experience with their mobile app."

"The security sites need to be simplified and the technical support needs improvement."

"The user interface could be better."

"Security could be improved."

"It should have better pricing. It is a monopoly product for Microsoft, and I don't think they will change the pricing. They do not offer any discount."

"In Teams, it is a little tricky to set up a guest or to become a guest on someone's domain, but if people do that, then you have an improvement in the shared access. The real pain, which is not a big thing, in Teams is if you're a small business user, it is really hard to get somebody on a different domain into your list of contacts. You can't just chat with them or start an instant meeting. That is easier to do with Zoom, which I also use. The real issue in Teams is that if you're not on the same domain, a lot of the good functionality falls apart. You have to actually be a guest in the other person's domain. I have a large customer, and they created a guest account for me in their domain so that I can chat with people inside their organization as though I was inside their organization, but not everybody is willing to do that. Some of my customers are Aerospace and Defense, and nobody gets on their domain."

"It should be more secure."

"There are loads of holes in security and I'd like to see better integration with security products."

"The stability could be improved."

More Microsoft 365 Business cons

Pricing and Cost Advice

"It's cheaper compared to similar products available"

"The solution is very cheap."

"Licensing fees are paid on a yearly basis."

"The licensing cost is reasonable."

"The price of the solution is costly but it is fair for what is offered. I have found that the billing model can definitely be improved. Currently, it is not very transparent. It is a big problem, especially in cloud-based models."

"I think it is expensive."

"The tool’s licensing and pricing are interconnected. There are different levels of licensing."

"The base price is reasonable, but when it comes to the specialized tools for servers, the cost can become quite high."

"It is expensive. It should be cheaper, especially for companies and businesses. Licensing is on a yearly basis."

More Microsoft 365 Business pricing and cost advice

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Top Industries

By visitors reading reviews

Comms Service Provider

Manufacturing Company

Computer Software Company

Educational Organization

Marketing Services Firm

18%

Performing Arts

12%

Manufacturing Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	113
Midsize Enterprise	44
Large Enterprise	100

Questions from the Community

What needs improvement with Amazon WorkDocs?

Data encryption with Amazon WorkDocs can be improved. Security can be enhanced with more robust data encryption capabilities. File migration is another area for improvement. If an organization is n...

See all answers

What is your primary use case for Amazon WorkDocs?

We use Amazon WorkDocs for file sharing at our workplace.

See all answers

What advice do you have for others considering Amazon WorkDocs?

See all answers

What do you like most about Microsoft 365 Business?

The product's initial setup phase was straightforward.

See all answers

What is your experience regarding pricing and costs for Microsoft 365 Business?

We are on the Microsoft 365 Business Standard plan, which costs us approximately £10.30 per user per month. For our team of 10, that comes to over £100 monthly, which is a significant recurring cos...

See all answers

What needs improvement with Microsoft 365 Business?

The licensing cost is quite high for a small business like ours. Additionally, we faced a steep learning curve during implementation. The mobile interface was somewhat technical for my workshop sta...

See all answers

Comparisons

SharePoint vs Amazon WorkDocs

Compared 22% of the time

Microsoft Office SharePoint Server vs Amazon WorkDocs

Compared 18% of the time

Dropbox Business - Enterprise vs Amazon WorkDocs

Compared 13% of the time

Office 365 vs Amazon WorkDocs

Compared 10% of the time

Box vs Amazon WorkDocs

Compared 3% of the time

More Amazon WorkDocs Competitors

Google Workspace vs Microsoft 365 Business

Compared 10% of the time

Jamf Pro vs Microsoft 365 Business

Compared 7% of the time

Dropbox Business - Enterprise vs Microsoft 365 Business

Compared 7% of the time

ManageEngine Endpoint Central vs Microsoft 365 Business

Compared 6% of the time

NICE CXone vs Microsoft 365 Business

Compared 6% of the time

More Microsoft 365 Business Competitors

Product Reports

Buyer's Guide

Content Collaboration Platforms

January 2026

Download Amazon WorkDocs product report

Buyer's Guide

Microsoft 365 Business

January 2026

Download Microsoft 365 Business product report

Also Known As

No data available

Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1, MS 365 Business

Overview

Amazon WorkDocs is a fully managed, secure content creation, storage, and collaboration service. With Amazon WorkDocs, you can easily create, edit, and share content, and because it’s stored centrally on AWS, access it from anywhere on any device. Amazon WorkDocs makes it easy to collaborate with others, and lets you easily share content, provide rich feedback, and collaboratively edit documents. You can use Amazon WorkDocs to retire legacy file share infrastructure by moving file shares to the cloud. Amazon WorkDocs lets you integrate with your existing systems, and offers a rich API so that you can develop your own content-rich applications. Amazon WorkDocs is built on AWS, where your content is secured on the world's largest cloud infrastructure.

With Amazon WorkDocs, there are no upfront fees or commitments. You pay only for active user accounts, and the storage you use. Amazon WorkDocs provides a 30-day free trial with 1 TB of storage per user for up to 50 users.

Amazon Web Services (AWS)

Microsoft 365 Business offers a comprehensive suite of tools for communication, collaboration, and productivity, providing seamless integration and cloud accessibility across apps like Teams, Outlook, and SharePoint, ensuring businesses can operate efficiently and flexibly.

Designed for modern work environments, Microsoft 365 Business enhances productivity through apps like OneNote and Power BI. Its integration across Word, Excel, and PowerPoint enables efficient data management and communication across devices, boosting workflow and collaboration. Despite some limitations in platform integration and scalability, its user-friendly interface, high security, and automatic updates promote broad adoption. Issues with interface complexity, licensing, and responses from technical support require attention. Enhanced AI integration and reduced resource consumption could further improve user experience.

What are the key features of Microsoft 365 Business?

Seamless Collaboration: Facilitates teamwork through integrated apps like Teams, allowing real-time collaboration and communication.
Cloud Accessibility: Ensures access across devices, supporting remote work with cloud-based features.
Integration: Provides comprehensive application bundles including Word, Excel, and PowerPoint for consistent data and file management.
Automatic Updates: Delivers regular updates without manual intervention, keeping tools current and secure.
Enhanced Productivity Tools: Features like OneNote and Power BI help streamline tasks and manage information effectively.

What benefits do users gain from Microsoft 365 Business?

Improved Communication: Through tools like Teams and Outlook, promoting effective dialogue within organizations.
Increased Productivity: Quick document sharing and editing enhance efficiency and output.
Flexible Access: Employees can work remotely or onsite with ease, ensuring continuity and adaptability.
Comprehensive Data Management: Centralized and streamlined, ensuring quick access and organization of files.
Support for Collaboration: Facilitates seamless project management with integration across Microsoft Suite components.

Microsoft 365 Business is implemented in diverse industries, supporting sectors like education, finance, healthcare, and tech. It enhances collaboration in remote work environments, enabling secure data management in compliance-focused industries. Features like enhanced email management and cloud-based document storage are leveraged to improve operations and efficiency.

Microsoft

Sample Customers

Delhivery

Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company

Buyer's Guide

Amazon WorkDocs vs. Microsoft 365 Business

February 2026

Free Report: Amazon WorkDocs vs. Microsoft 365 Business

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We monitor all Content Collaboration Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.