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Amazon WorkDocs vs Microsoft 365 Business comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon WorkDocs
Ranking in Content Collaboration Platforms
8th
Average Rating
8.0
Reviews Sentiment
2.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Microsoft 365 Business
Ranking in Content Collaboration Platforms
11th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
247
Ranking in other categories
Mobile Device Management (MDM) (2nd)
 

Mindshare comparison

As of January 2026, in the Content Collaboration Platforms category, the mindshare of Amazon WorkDocs is 4.4%, down from 13.5% compared to the previous year. The mindshare of Microsoft 365 Business is 2.1%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms Market Share Distribution
ProductMarket Share (%)
Amazon WorkDocs4.4%
Microsoft 365 Business2.1%
Other93.5%
Content Collaboration Platforms
 

Featured Reviews

reviewer1212129 - PeerSpot reviewer
Senior Software Engineer at a tech vendor with 501-1,000 employees
Collaboration works seamlessly and automation supports efficient file sharing
I work as a software engineer in fraud prevention projects where I function primarily as a data engineer. I work with data warehouses, which are centralized storage systems where transactions through databases occur and data from various client sources is consolidated. Amazon WorkDocs can be integrated with AWS Lambda and used with step functions. If publishing with SNS, WorkDocs can subscribe to SNS as well. The integration capabilities of WorkDocs with other AWS services are strong. For access, we use Okta with our AWS account, and we can only log in through our laptops. We authenticate and access whatever services we are authorized to use from the company. Mobile access is not allowed. On a scale of 1-10, I rate Amazon WorkDocs an 8.
reviewer2587098 - PeerSpot reviewer
asc at a educational organization with 51-200 employees
Interconnectedness of tools boosts workflow efficiency but can improve on speed for larger files
One of the best features of Microsoft 365 Business is the interconnectivity; if I'm making a chart in Excel, I can paste it as a link on a PowerPoint. If there are any changes in the Excel data, when I update the link, that automatically gets changed in the PowerPoint. The interconnectedness with Excel and PowerPoint is a good feature. Using Teams helps our team's productivity because rather than having to make a proper chart again, if I am reviewing someone else's work and I find a mistake, I'll just do it in Excel and it automatically gets updated in the PPT. In Microsoft Teams, we can communicate with other team members by pinging them. We don't need to call and say what needs to be done. We can just share a screenshot, and we can share our files as well. Microsoft 365 Business has positively impacted our business because it's not a choice; it's something we need to comply with. It has become an industry standard, and the client always expects us to work with this kind of tool.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For content sharing, it provides automation features that can be customized according to needs, which are some of the best features that I appreciate."
"This solution is great for inviting and sharing documents with other users."
"Collaboration is one of the main features of Microsoft 365 Business."
"The features that we find good and what we use the most are Outlook and Teams."
"The solution is very stable."
"The best thing about 365 Business is its availability."
"The most valuable features I have found with Microsoft 365 Business are the functionality and the ability to utilize Excel to put together an in-depth analysis that could be shared."
"It is easy to use."
"The solution is easy to use."
"The installation is very easy."
 

Cons

"I had a very bitter experience with their mobile app."
"The auditing features of Amazon WorkDocs have not helped meet compliance needs."
"The tool should improve its interface."
"The SMTP should be easier to use and navigate."
"I am responsible for handling the licenses and was not happy with the amount of time spent during the auditing process."
"365 Business' workflow should be better integrated into our current ERP systems. We are running two different ERP systems that are integrated, so it would make sense in the future to have those systems integrated into a content management workflow system."
"The solution needs to offer more integration capabilities with other systems and applications."
"I would like to see a connection between their planner board, and a project for the web would be better."
"Price is an area for improvement, as spending less money would always be preferable."
"It would help, if, in the beginning, there was an onboarding process to show how to set it up properly or how to set up the things properly, or how to have the support they need or the guidance on how they should deploy it. In some cases, there are things that are not so crystal clear."
 

Pricing and Cost Advice

"It's cheaper compared to similar products available"
"The licensing fee is paid yearly."
"I find the pricing of Microsoft 365 Business to be reasonable."
"Our fees are paid monthly."
"We have a yearly license, and the price could be better."
"We do monthly billing, however, I'm not sure what the exact costs are. We may pay around $1,000/month. We started using the Microsoft Teams and we've started doing the conference call feature, so that's another $4 an account and we have a few accounts using that right now."
"Everything is offered as a bundle package."
"They are always a bit pricey. They should reduce their prices or make it free because we already have other solutions, like Google Suite, which are cheaper or free."
"We have an enterprise license."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Comms Service Provider
9%
Manufacturing Company
9%
Educational Organization
7%
Performing Arts
14%
Computer Software Company
10%
Manufacturing Company
10%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business112
Midsize Enterprise44
Large Enterprise100
 

Questions from the Community

What needs improvement with Amazon WorkDocs?
Data encryption with Amazon WorkDocs can be improved. Security can be enhanced with more robust data encryption capabilities. File migration is another area for improvement. If an organization is n...
What is your primary use case for Amazon WorkDocs?
We use Amazon WorkDocs for file sharing at our workplace.
What advice do you have for others considering Amazon WorkDocs?
I work as a software engineer in fraud prevention projects where I function primarily as a data engineer. I work with data warehouses, which are centralized storage systems where transactions throu...
What do you like most about Microsoft 365 Business?
The product's initial setup phase was straightforward.
What is your experience regarding pricing and costs for Microsoft 365 Business?
I have no idea about the pricing of Microsoft 365 Business, since I'm not the party concerned.
What needs improvement with Microsoft 365 Business?
I find it very easy to utilize Microsoft 365 Business, and it works for me. Everything is at my fingertips, so I do not know how to suggest improvements. Nothing is easier than paper and filing, bu...
 

Also Known As

No data available
Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1, MS 365 Business
 

Overview

 

Sample Customers

Delhivery
Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company
Find out what your peers are saying about Amazon WorkDocs vs. Microsoft 365 Business and other solutions. Updated: December 2025.
880,315 professionals have used our research since 2012.