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Amazon WorkDocs vs Microsoft 365 Business comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon WorkDocs
Ranking in Content Collaboration Platforms
10th
Average Rating
8.0
Reviews Sentiment
2.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Microsoft 365 Business
Ranking in Content Collaboration Platforms
9th
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
248
Ranking in other categories
Mobile Device Management (MDM) (2nd)
 

Mindshare comparison

As of April 2026, in the Content Collaboration Platforms category, the mindshare of Amazon WorkDocs is 3.4%, down from 13.5% compared to the previous year. The mindshare of Microsoft 365 Business is 2.3%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms Mindshare Distribution
ProductMindshare (%)
Microsoft 365 Business2.3%
Amazon WorkDocs3.4%
Other94.3%
Content Collaboration Platforms
 

Featured Reviews

reviewer1212129 - PeerSpot reviewer
Senior Software Engineer at a tech vendor with 501-1,000 employees
Collaboration works seamlessly and automation supports efficient file sharing
I work as a software engineer in fraud prevention projects where I function primarily as a data engineer. I work with data warehouses, which are centralized storage systems where transactions through databases occur and data from various client sources is consolidated. Amazon WorkDocs can be integrated with AWS Lambda and used with step functions. If publishing with SNS, WorkDocs can subscribe to SNS as well. The integration capabilities of WorkDocs with other AWS services are strong. For access, we use Okta with our AWS account, and we can only log in through our laptops. We authenticate and access whatever services we are authorized to use from the company. Mobile access is not allowed. On a scale of 1-10, I rate Amazon WorkDocs an 8.
AM
Owner at Nexus Auto system
Digital documentation has boosted team efficiency and provides secure remote manual access
The best feature is the mobile access to SharePoint. It is incredibly valuable for our technicians to view wiring diagrams and manuals directly on their tablets while working under a vehicle. It removes the need to walk back to the office, saving about 20 minutes per job. Additionally, the data security features give me peace of mind; even if a tablet is broken in the shop, our business data remains safe in the cloud.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution is great for inviting and sharing documents with other users."
"This solution is great for inviting and sharing documents with other users."
"For content sharing, it provides automation features that can be customized according to needs, which are some of the best features that I appreciate."
"It's very user-friendly."
"Microsoft 365 Business is easy to use. Most companies use Microsoft Windows as an operating system making the use of this solution straightforward. There is a small learning curve and it is something everyone can adapt to easily."
"The solution is quite stable. The performance is very good."
"The solution is easy to expand to accomodate multiple users."
"Great accessibility and file storage."
"We save significant time and cost and improve quality and capacity."
"The good thing about 365 is the accessibility and file storage."
"One of our business lines is in GDPR, and for that we recommend customers move to something which is completely secure, and Microsoft Office 365 is one of them."
 

Cons

"I had a very bitter experience with their mobile app."
"The auditing features of Amazon WorkDocs have not helped meet compliance needs."
"I had a very bitter experience with their mobile app."
"The technical support need to improve, I have had bad experiences."
"More integration with Cortana would be helpful."
"Sometimes we feel that it is a little bit slow to connect to the public cloud."
"The solution could improve by providing better integration with other platforms."
"In terms of what could be improved, they are continuously developing it, but sometimes not necessarily in a good direction. There are changes happening every three months so you actually have to learn some tools again. I'll give you an example. Teams used to be really good and now, I have a feeling that they hired developers from Skype Business because it's actually not very good."
"Technical support could be better."
"Data protection needs to be improved."
"The technical support needs to improve, I have had bad experiences."
 

Pricing and Cost Advice

"It's cheaper compared to similar products available"
"It is expensive. It should be cheaper, especially for companies and businesses. Licensing is on a yearly basis."
"The product's pricing could be better."
"I don't pay any licensing fees."
"It is probably not cheap, but you can't really compare it with anything else."
"Microsoft 365 Business is an expensive solution."
"I find the pricing of Microsoft 365 Business to be reasonable."
"The organization is responsible for the license."
"We are on a monthly subscription for the use of Microsoft 365 Business. There is an additional fee for support."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Comms Service Provider
9%
Educational Organization
7%
Outsourcing Company
6%
Construction Company
16%
Marketing Services Firm
14%
Performing Arts
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business113
Midsize Enterprise44
Large Enterprise100
 

Questions from the Community

What needs improvement with Amazon WorkDocs?
Data encryption with Amazon WorkDocs can be improved. Security can be enhanced with more robust data encryption capabilities. File migration is another area for improvement. If an organization is n...
What is your primary use case for Amazon WorkDocs?
We use Amazon WorkDocs for file sharing at our workplace.
What advice do you have for others considering Amazon WorkDocs?
I work as a software engineer in fraud prevention projects where I function primarily as a data engineer. I work with data warehouses, which are centralized storage systems where transactions throu...
What do you like most about Microsoft 365 Business?
The product's initial setup phase was straightforward.
What is your experience regarding pricing and costs for Microsoft 365 Business?
We are on the Microsoft 365 Business Standard plan, which costs us approximately £10.30 per user per month. For our team of 10, that comes to over £100 monthly, which is a significant recurring cos...
What needs improvement with Microsoft 365 Business?
The licensing cost is quite high for a small business like ours. Additionally, we faced a steep learning curve during implementation. The mobile interface was somewhat technical for my workshop sta...
 

Also Known As

No data available
Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1, MS 365 Business
 

Overview

 

Sample Customers

Delhivery
Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company
Find out what your peers are saying about Amazon WorkDocs vs. Microsoft 365 Business and other solutions. Updated: March 2026.
885,376 professionals have used our research since 2012.