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Amazon WorkDocs vs Microsoft 365 Business comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon WorkDocs
Ranking in Content Collaboration Platforms
11th
Average Rating
8.0
Reviews Sentiment
2.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Microsoft 365 Business
Ranking in Content Collaboration Platforms
7th
Average Rating
8.4
Reviews Sentiment
6.3
Number of Reviews
250
Ranking in other categories
Mobile Device Management (MDM) (2nd)
 

Mindshare comparison

As of June 2026, in the Content Collaboration Platforms category, the mindshare of Amazon WorkDocs is 2.7%, down from 10.6% compared to the previous year. The mindshare of Microsoft 365 Business is 2.5%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms Mindshare Distribution
ProductMindshare (%)
Microsoft 365 Business2.5%
Amazon WorkDocs2.7%
Other94.8%
Content Collaboration Platforms
 

Featured Reviews

reviewer1212129 - PeerSpot reviewer
Senior Software Engineer at a tech vendor with 501-1,000 employees
Collaboration works seamlessly and automation supports efficient file sharing
I work as a software engineer in fraud prevention projects where I function primarily as a data engineer. I work with data warehouses, which are centralized storage systems where transactions through databases occur and data from various client sources is consolidated. Amazon WorkDocs can be integrated with AWS Lambda and used with step functions. If publishing with SNS, WorkDocs can subscribe to SNS as well. The integration capabilities of WorkDocs with other AWS services are strong. For access, we use Okta with our AWS account, and we can only log in through our laptops. We authenticate and access whatever services we are authorized to use from the company. Mobile access is not allowed. On a scale of 1-10, I rate Amazon WorkDocs an 8.
Hemanthreddy Vakiti - PeerSpot reviewer
Data engineer at a tech vendor with 10,001+ employees
Collaborating securely across project teams has improved communication and streamlined workflows
In my view, Microsoft 365 Business has all the features, but there are some areas for improvement. One area is that the licensing structure can be confusing, especially with the different plans, so understanding each plan is somewhat difficult. When using large Excel files, such as extracting data from an SQL query and pasting it into Excel, it sometimes encounters performance issues when dealing with large files. Integration with non-Microsoft tools is sometimes limited; however, integration within the Microsoft tools is very good. It would be useful if it were possible to integrate with other tools outside of Microsoft. Managing permissions and access in SharePoint and Teams can be complex for new users, but once they become familiar with the tool, they can manage it easily. The security and permissions for new users in SharePoint and Teams can be made more intuitive for them. Additionally, the pricing structure, which involves explaining different plans, could be clearer to help users easily choose the plan they need. Improving performance when working on large Excel files would also be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For content sharing, it provides automation features that can be customized according to needs, which are some of the best features that I appreciate."
"This solution is great for inviting and sharing documents with other users."
"With Office, the interface is now more user-friendly than the previous versions of Microsoft Office."
"Microsoft 365 Business has helped my organization get organized using email, calendar and contacts all perfectly synchronized with a real time collaboration."
"Overall, I am very satisfied with this product and I recommend it to others."
"The collaboration is very good."
"It's great that one user can log onto many different devices."
"In terms of user experience, it is very easy to use and flexible. It is more interactive as compared to the other tools that we have. Its features are more useful than other software solutions."
"Overall, Microsoft 365 Business is a stable product."
"Microsoft 365 Business is easy to use. Most companies use Microsoft Windows as an operating system making the use of this solution straightforward. There is a small learning curve and it is something everyone can adapt to easily."
 

Cons

"I had a very bitter experience with their mobile app."
"The auditing features of Amazon WorkDocs have not helped meet compliance needs."
"For the end-user, it's always nice if the product is cheaper, especially for home use."
"I submitted a good few support tickets early on because some of it was a bit overwhelming."
"The program's UI could be faster."
"Its price could be better for companies that are not using it massively."
"However, people might think it's unstable if it hasn't been set up correctly. If the IT team hasn't configured it right, then you'll have a hard time using the product itself."
"The price is an area that needs improvement."
"It is expensive. It should be cheaper, especially for companies and businesses."
"Microsoft Teams for Mac isn't good enough just yet. It's an aspect of the solution they can still work on."
 

Pricing and Cost Advice

"It's cheaper compared to similar products available"
"The price of its license should be improved. We have a contract for three years, but we pay on a yearly basis."
"It is not so expensive."
"We do monthly billing, however, I'm not sure what the exact costs are. We may pay around $1,000/month. We started using the Microsoft Teams and we've started doing the conference call feature, so that's another $4 an account and we have a few accounts using that right now."
"They are always a bit pricey. They should reduce their prices or make it free because we already have other solutions, like Google Suite, which are cheaper or free."
"They offer corporate subscriptions for the platform. We have to renew it yearly."
"I have one of the business licenses, and then I have a few of the lower-cost ones at six bucks a month. We're a small organization of half a dozen people."
"The solution is expensive. Basic support comes free with the regular subscription but the premier support cost extra."
"Given the current COVID situation, I am quite happy that we use this product. With a cheaper solution, we might end up needing support."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Comms Service Provider
9%
Educational Organization
8%
Retailer
7%
Construction Company
15%
Marketing Services Firm
12%
Performing Arts
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business114
Midsize Enterprise44
Large Enterprise102
 

Questions from the Community

What needs improvement with Amazon WorkDocs?
Data encryption with Amazon WorkDocs can be improved. Security can be enhanced with more robust data encryption capabilities. File migration is another area for improvement. If an organization is n...
What is your primary use case for Amazon WorkDocs?
We use Amazon WorkDocs for file sharing at our workplace.
What advice do you have for others considering Amazon WorkDocs?
I work as a software engineer in fraud prevention projects where I function primarily as a data engineer. I work with data warehouses, which are centralized storage systems where transactions throu...
What is your experience regarding pricing and costs for Microsoft 365 Business?
My experience with pricing, setup cost, and licensing shows that pricing is reasonable, but it depends on the plan, as some advanced security features require higher-tier licenses.
What needs improvement with Microsoft 365 Business?
Microsoft 365 Business can be improved because sometimes the admin portal can be confusing, especially for a new user, and policies are spread across multiple dashboards. Better centralized visibil...
What is your primary use case for Microsoft 365 Business?
My main use case for Microsoft 365 Business is securing collaboration, email security, and identity management across the organization. A specific example of how I use Microsoft 365 Business for em...
 

Also Known As

No data available
Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1, MS 365 Business
 

Overview

 

Sample Customers

Delhivery
Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company
Find out what your peers are saying about Amazon WorkDocs vs. Microsoft 365 Business and other solutions. Updated: April 2026.
896,942 professionals have used our research since 2012.