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Amazon WorkDocs vs Microsoft 365 Business comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon WorkDocs
Ranking in Content Collaboration Platforms
10th
Average Rating
8.0
Reviews Sentiment
2.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Microsoft 365 Business
Ranking in Content Collaboration Platforms
9th
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
248
Ranking in other categories
Mobile Device Management (MDM) (2nd)
 

Mindshare comparison

As of February 2026, in the Content Collaboration Platforms category, the mindshare of Amazon WorkDocs is 3.7%, down from 13.7% compared to the previous year. The mindshare of Microsoft 365 Business is 2.3%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms Market Share Distribution
ProductMarket Share (%)
Microsoft 365 Business2.3%
Amazon WorkDocs3.7%
Other94.0%
Content Collaboration Platforms
 

Featured Reviews

reviewer1212129 - PeerSpot reviewer
Senior Software Engineer at a tech vendor with 501-1,000 employees
Collaboration works seamlessly and automation supports efficient file sharing
I work as a software engineer in fraud prevention projects where I function primarily as a data engineer. I work with data warehouses, which are centralized storage systems where transactions through databases occur and data from various client sources is consolidated. Amazon WorkDocs can be integrated with AWS Lambda and used with step functions. If publishing with SNS, WorkDocs can subscribe to SNS as well. The integration capabilities of WorkDocs with other AWS services are strong. For access, we use Okta with our AWS account, and we can only log in through our laptops. We authenticate and access whatever services we are authorized to use from the company. Mobile access is not allowed. On a scale of 1-10, I rate Amazon WorkDocs an 8.
AM
Owner at Nexus Auto system
Digital documentation has boosted team efficiency and provides secure remote manual access
The best feature is the mobile access to SharePoint. It is incredibly valuable for our technicians to view wiring diagrams and manuals directly on their tablets while working under a vehicle. It removes the need to walk back to the office, saving about 20 minutes per job. Additionally, the data security features give me peace of mind; even if a tablet is broken in the shop, our business data remains safe in the cloud.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For content sharing, it provides automation features that can be customized according to needs, which are some of the best features that I appreciate."
"This solution is great for inviting and sharing documents with other users."
"The solution has been easy to use and is very user-friendly."
"Integrating products and the overall communication between all functionalities is superb."
"Feature-wise, everything is okay. We are getting the latest version of the application. You also don't need to manage anything. Everything is running at the backend. The best part is that even if there is a failure in the on-prem active directory, users can still access mails. You can configure MFA easily and protect the mailboxes. Integrity and confidentiality are there. In this aspect, I am very happy with Microsoft."
"The overall suite is very complete, and being tied to a vendor that improves week by week is of great value."
"Microsoft 365 Business integrates well and improves communication, cooperation, and security."
"The interaction between different products is most valuable. I use Excel, Mail, Teams, and PowerPoint, not really much else."
"The installation process is straightforward."
"Channel access is the most valuable feature. I can access it via any machine. I can access it via Android application, via my browser, or via the Windows application. That is one reason I like it. The multi-functionality is another valuable feature. It has quite a lot of functionalities that enable us as a business to run."
 

Cons

"I had a very bitter experience with their mobile app."
"The auditing features of Amazon WorkDocs have not helped meet compliance needs."
"The Microsoft 365 Business suite could improve by adding additional template-type tools. For example, if you specifically are creating a fillable form, there are times where I did not find the right type of template that I was looking for."
"The solution could improve by providing more customization for the user interface."
"The solution could have better integration with other applications."
"Their technical support could be faster. The admin portal, report generation, and other things could also be much simpler. We can't do columns adjustment at this time. The desktop app of Teams had lots of issues recently. The web version worked fine. We had to do a lot of things in terms of infrastructure and networking. It could have been better. It is quite new, so we got to bear and go with that, and then we'll see."
"It would be ideal if the licenses covered more devices. It would be nice if one license, for example, allowed a user to have it on at least five devices."
"In a future release, I would like to see what more Microsoft can do in terms of integration with other solutions."
"I would prefer to use Microsoft Outlook rather than Office 365 because of the way features are available in Outlook. There are times it becomes difficult to get to certain features through Office 365. For example, if you want to recall an email that you have accidentally send across to someone this is not very easily available through Office 365. The shortcuts available through Outlook are not there in Office 365 Business."
"I would like to see cheaper licensing fees."
 

Pricing and Cost Advice

"It's cheaper compared to similar products available"
"As a customer, I would like the licensing fees should be cheaper."
"It is quite expensive."
"The price is high."
"Given the current COVID situation, I am quite happy that we use this product. With a cheaper solution, we might end up needing support."
"We purchase annual licenses for this solution."
"It works out to be $12.50 per user per month."
"The product is expensive and the licensing costs are yearly."
"The product is expensive."
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Top Industries

By visitors reading reviews
Comms Service Provider
9%
Manufacturing Company
9%
Educational Organization
7%
Computer Software Company
7%
Marketing Services Firm
18%
Performing Arts
12%
Manufacturing Company
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business113
Midsize Enterprise44
Large Enterprise100
 

Questions from the Community

What needs improvement with Amazon WorkDocs?
Data encryption with Amazon WorkDocs can be improved. Security can be enhanced with more robust data encryption capabilities. File migration is another area for improvement. If an organization is n...
What is your primary use case for Amazon WorkDocs?
We use Amazon WorkDocs for file sharing at our workplace.
What advice do you have for others considering Amazon WorkDocs?
I work as a software engineer in fraud prevention projects where I function primarily as a data engineer. I work with data warehouses, which are centralized storage systems where transactions throu...
What do you like most about Microsoft 365 Business?
The product's initial setup phase was straightforward.
What is your experience regarding pricing and costs for Microsoft 365 Business?
We are on the Microsoft 365 Business Standard plan, which costs us approximately £10.30 per user per month. For our team of 10, that comes to over £100 monthly, which is a significant recurring cos...
What needs improvement with Microsoft 365 Business?
The licensing cost is quite high for a small business like ours. Additionally, we faced a steep learning curve during implementation. The mobile interface was somewhat technical for my workshop sta...
 

Also Known As

No data available
Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1, MS 365 Business
 

Overview

 

Sample Customers

Delhivery
Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company
Find out what your peers are saying about Amazon WorkDocs vs. Microsoft 365 Business and other solutions. Updated: February 2026.
882,813 professionals have used our research since 2012.