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Amazon Comprehend vs Microsoft Azure Machine Learning Studio comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon Comprehend
Ranking in Data Science Platforms
19th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Microsoft Azure Machine Lea...
Ranking in Data Science Platforms
4th
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
62
Ranking in other categories
AI Development Platforms (4th)
 

Mindshare comparison

As of July 2025, in the Data Science Platforms category, the mindshare of Amazon Comprehend is 0.4%, down from 0.7% compared to the previous year. The mindshare of Microsoft Azure Machine Learning Studio is 5.1%, down from 7.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Science Platforms
 

Featured Reviews

Ashish Lata - PeerSpot reviewer
Integration with automation tools enhances customer sentiment analysis
Comprehend is a useful service for sentiment analysis as it analyzes customer transcripts to evaluate interactions between customers and agents. It provides scores indicating whether sentiments are positive, negative, or neutral. The integration with AWS services like DynamoDB and Lambda facilitates automated analysis, contributing to more informed assessments of customer interactions.
Takayuki Umehara - PeerSpot reviewer
Streamlined workflows with drag and drop convenience but needs enhancements in AI
I use Machine Learning Studio for system reselling and integration Machine Learning Studio is easy to use, with a significant feature being the drag and drop interface that enhances workflow without any complaints. It provides a return on investment and cost savings, proving beneficial for…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Amazon Comprehend works with a large pool of doctors. They're building the product based on working with domain experts."
"I am totally happy with AWS support, as they provide excellent solutions."
"Its ability to publish a predictive model as a web based solution and integrate R and python codes are amazing."
"Azure Machine Learning Studio's most valuable features are the package from Azure AutoML. It is quite powerful compared to the building of ML in Databricks or other AutoMLs from other companies, such as Google and Amazon."
"I've developed a couple of chatbots using Azure OpenAI, leveraging its documented solutions and APIs. The tools available make it straightforward to implement machine learning solutions. However, there are challenges, such as hallucinations and security issues, but overall, it works well and is quite fast, allowing for the development of interesting projects."
"The initial setup is very simple and straightforward."
"Machine Learning Studio is easy to use, with a significant feature being the drag and drop interface that enhances workflow without any complaints."
"What I like best about Microsoft Azure Machine Learning Studio is that it's a straightforward tool and it's easy to use. Another valuable feature of the tool is AutoML which lets you get better metrics to train the model right and with good accuracy. The AutoML feature allows you to simply put in your data, and it'll pre-process and create a more accurate model for you. You don't have to do anything because AutoML in Microsoft Azure Machine Learning Studio will take care of it."
"Azure's AutoML feature is probably better than the competition."
"The UI is very user-friendly and that AI is easy to use."
 

Cons

"There is room for improvement in terms of accuracy. For example, when a sentence expresses a negative sentiment, such as 'I want to cancel my credit card,' it is crucial for the system to accurately identify it as negative."
"It is a bit complex to scale. It is still evolving as a product."
"The interface is a bit overloaded."
"The regulatory requirements of the product need improvement."
"Operability with R could be improved."
"As for the areas for improvement in Microsoft Azure Machine Learning Studio, I've provided feedback to Microsoft. My company is a Gold Partner of Microsoft, so I provided my feedback in another forum. Right now, it is the number of algorithms available in the designer that has to be improved, though I'm sure Microsoft does it regularly. When you take a use case approach, Microsoft has done that in a lot of places, but not on the Microsoft Azure Machine Learning Studio designer. When I say use case basis, I meant recommending a product or recommending similar products, so if Microsoft can list out use cases and give me a template, it will save me a lot of time and a lot of work because I don't have to scratch my head on which algorithm is better, and I can go with what's recommended by Microsoft. I'm sure that isn't a big task for the Microsoft team who must have seen thousands of use cases already, so out of that experience if the team can come up with a standard template, I'm sure it'll help a lot of organizations cut down on the development time, as well as going with the best industry-standard algorithms rather than experimenting with mine. What I'd like to see in the next version of Microsoft Azure Machine Learning Studio, apart from the use case template, is the improvement of the availability of libraries. Microsoft should also upgrade the Python versions because the old version of Python is still supported and it takes time for Microsoft to upgrade the support for Python. The pace of upgrading Python versions of Microsoft Azure Machine Learning Studio and making those libraries available should be sped up or increased."
"Performance is very poor."
"​It could use to add some more features in data transformation, time series and the text analytics section."
"The AutoML feature is very basic and they should improve it by using a more robust algorithm."
"Enable creating ensemble models easier, adding more machine learning algorithms."
 

Pricing and Cost Advice

Information not available
"It is less expensive than one of its competitors."
"ML Studio's pricing becomes a numbers game."
"From a developer's perspective, I find the price of this solution high."
"There is a lack of certainty with the solution's pricing."
"Last year, we paid 60,000 for Microsoft Azure Machine Learning Studio in our department."
"I rate the solution's pricing a four on a scale of one to ten, where one is cheap, and ten is expensive."
"The pricing for Microsoft products can be complex due to changes and being cloud-based, so it's not straightforward. I've been familiar with it for years, but sometimes details about product licenses and distribution can be unclear. For Microsoft Azure Machine Learning Studio specifically, I would rate the price a six out of ten."
"The product is not that expensive."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
13%
Computer Software Company
10%
Manufacturing Company
9%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Amazon Comprehend?
Regarding improvements, I would focus on accuracy. For example, if a customer says, 'I want to cancel my credit card,' it should clearly be identified as a negative sentiment. Improving accuracy in...
What is your primary use case for Amazon Comprehend?
I have used Amazon Comprehend primarily for sentiment analysis in my project. I analyze customer transcripts to determine if they are satisfied with the agents they interact with. I store the trans...
What advice do you have for others considering Amazon Comprehend?
I would rate Amazon Comprehend an eight out of ten because there is always room for improvement, especially in terms of accuracy. For those new to Comprehend, understanding its usage and reviewing ...
Which do you prefer - Databricks or Azure Machine Learning Studio?
Databricks gives you the option of working with several different languages, such as SQL, R, Scala, Apache Spark, or Python. It offers many different cluster choices and excellent integration with ...
What do you like most about Microsoft Azure Machine Learning Studio?
The learning curve is very low. Operationalizing the model is also very easy within the Azure ecosystem.
What is your experience regarding pricing and costs for Microsoft Azure Machine Learning Studio?
The pricing for Microsoft Azure Machine Learning Studio is reasonable since it's pay as you go, meaning it won't cost excessively unless specific resources are used.
 

Also Known As

No data available
Azure Machine Learning, MS Azure Machine Learning Studio
 

Overview

 

Sample Customers

LexisNexis, Vibes, FINRA, VidMob
Walgreens Boots Alliance, Schneider Electric, BP
Find out what your peers are saying about Amazon Comprehend vs. Microsoft Azure Machine Learning Studio and other solutions. Updated: July 2025.
862,514 professionals have used our research since 2012.