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Amazon Comprehend vs Databricks comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon Comprehend
Ranking in Data Science Platforms
22nd
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Databricks
Ranking in Data Science Platforms
1st
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
93
Ranking in other categories
Cloud Data Warehouse (9th), Data Management Platforms (DMP) (5th), Streaming Analytics (1st)
 

Mindshare comparison

As of February 2026, in the Data Science Platforms category, the mindshare of Amazon Comprehend is 0.7%, up from 0.5% compared to the previous year. The mindshare of Databricks is 9.3%, down from 18.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Science Platforms Market Share Distribution
ProductMarket Share (%)
Databricks9.3%
Amazon Comprehend0.7%
Other90.0%
Data Science Platforms
 

Featured Reviews

Ashish Lata - PeerSpot reviewer
Professional Freelancer at Open for all
Integration with automation tools enhances customer sentiment analysis
Comprehend is a useful service for sentiment analysis as it analyzes customer transcripts to evaluate interactions between customers and agents. It provides scores indicating whether sentiments are positive, negative, or neutral. The integration with AWS services like DynamoDB and Lambda facilitates automated analysis, contributing to more informed assessments of customer interactions.
Satyam Wagh - PeerSpot reviewer
Consultant at Nice Software Solutions
Unified data workflows have cut ticket processing times and are driving faster business insights
Databricks already provides monthly updates and continuously works on delivering new features while enhancing existing ones. However, the platform could become easier to use. While instruction-led workshops are available, offering more free instructional workshops would allow a wider audience to access and learn about Databricks. Additionally, providing use cases would help beginners gain more knowledge and hands-on experience. Regarding my experience, I was initially unfamiliar with the platform and had to conduct research and learn through various videos. I did find some instruction-led classes, but several of those required payment. The platform should provide more free resources to enable a broader audience to access and learn about Databricks. The platform itself is user-friendly and easy to use without complex issues, so I believe it does not need improvement in its core functionality. Rather, supporting aspects can be enhanced.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I am totally happy with AWS support, as they provide excellent solutions."
"Amazon Comprehend works with a large pool of doctors. They're building the product based on working with domain experts."
"It is a cost-effective solution."
"We have the ability to scale, collaborate and do machine learning."
"This solution offers a lake house data concept that we have found exciting. We are able to have a large amount of data in a data lake and can manage all relational activities."
"It's great technology."
"It's very simple to use Databricks Apache Spark."
"It offers AI functionalities that assist with code management and machine learning processes."
"Databricks gives us the ability to build a lakehouse framework and do everything implicit to this type of database structure. We also like the ability to stream events. Databricks covers a broad spectrum, from reporting and machine learning to streaming events. It's important for us to have all these features in one platform."
"Databricks is based on a Spark cluster and it is fast. Performance-wise, it is great."
 

Cons

"There is room for improvement in terms of accuracy. For example, when a sentence expresses a negative sentiment, such as 'I want to cancel my credit card,' it is crucial for the system to accurately identify it as negative."
"It is a bit complex to scale. It is still evolving as a product."
"There is room for improvement in visualization."
"The product should provide more advanced features in future releases."
"It would be better if it were faster. It can be slow, and it can be super fast for big data. But for small data, sometimes there is a sub-second response, which can be considered slow. In the next release, I would like to have automatic creation of APIs because they don't have it at the moment, and I spend a lot of time building them."
"It would be nice to have more guidance on integrations with ETLs and other data quality tools."
"Instead of relying on a massive instance, the solution should offer micro partition levels. They're working on it, however, they need to implement it to help the solution run more effectively."
"Doesn't provide a lot of credits or trial options."
"Cluster failure is one of the biggest weaknesses I notice in our Databricks."
"Databricks may not be as easy to use as other tools, but if you simplify a tool too much, it won't have the flexibility to go in-depth. Databricks is completely in the programmer's hands. I prefer flexibility rather than simplicity."
 

Pricing and Cost Advice

Information not available
"I am based in South Africa, where it is expensive adapting to the cloud, and then there is the price for the tool itself."
"I do not exactly know the costs, but one of our clients pays between $100 USD and $200 USD monthly."
"The billing of Databricks can be difficult and should improve."
"We have only incurred the cost of our AWS cloud services. This is because during this period, Databricks provided us with an extended evaluation period, and we have not spent much money yet. We are just starting to incur costs this month, I will know more later on the full cost perspective."
"We find Databricks to be very expensive, although this improved when we found out how to shut it down at night."
"The solution is a good value for batch processing and huge workloads."
"Databricks is a very expensive solution. Pricing is an area that could definitely be improved. They could provide a lower end compute and probably reduce the price."
"The cost is around $600,000 for 50 users."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
18%
Manufacturing Company
9%
Computer Software Company
8%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise12
Large Enterprise56
 

Questions from the Community

What needs improvement with Amazon Comprehend?
Regarding improvements, I would focus on accuracy. For example, if a customer says, 'I want to cancel my credit card,' it should clearly be identified as a negative sentiment. Improving accuracy in...
What is your primary use case for Amazon Comprehend?
I have used Amazon Comprehend primarily for sentiment analysis in my project. I analyze customer transcripts to determine if they are satisfied with the agents they interact with. I store the trans...
What advice do you have for others considering Amazon Comprehend?
I would rate Amazon Comprehend an eight out of ten because there is always room for improvement, especially in terms of accuracy. For those new to Comprehend, understanding its usage and reviewing ...
Which do you prefer - Databricks or Azure Machine Learning Studio?
Databricks gives you the option of working with several different languages, such as SQL, R, Scala, Apache Spark, or Python. It offers many different cluster choices and excellent integration with ...
How would you compare Databricks vs Amazon SageMaker?
We researched AWS SageMaker, but in the end, we chose Databricks. Databricks is a Unified Analytics Platform designed to accelerate innovation projects. It is based on Spark so it is very fast. It...
Which would you choose - Databricks or Azure Stream Analytics?
Databricks is an easy-to-set-up and versatile tool for data management, analysis, and business analytics. For analytics teams that have to interpret data to further the business goals of their orga...
 

Also Known As

No data available
Databricks Unified Analytics, Databricks Unified Analytics Platform, Redash
 

Overview

 

Sample Customers

LexisNexis, Vibes, FINRA, VidMob
Elsevier, MyFitnessPal, Sharethrough, Automatic Labs, Celtra, Radius Intelligence, Yesware
Find out what your peers are saying about Amazon Comprehend vs. Databricks and other solutions. Updated: December 2025.
881,707 professionals have used our research since 2012.