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Amazon Comprehend vs Databricks comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon Comprehend
Ranking in Data Science Platforms
21st
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Databricks
Ranking in Data Science Platforms
1st
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
93
Ranking in other categories
Cloud Data Warehouse (4th), Data Management Platforms (DMP) (5th), Streaming Analytics (1st)
 

Mindshare comparison

As of May 2026, in the Data Science Platforms category, the mindshare of Amazon Comprehend is 1.0%, up from 0.5% compared to the previous year. The mindshare of Databricks is 8.2%, down from 17.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Science Platforms Mindshare Distribution
ProductMindshare (%)
Databricks8.2%
Amazon Comprehend1.0%
Other90.8%
Data Science Platforms
 

Featured Reviews

Ashish Lata - PeerSpot reviewer
Professional Freelancer at Open for all
Integration with automation tools enhances customer sentiment analysis
Comprehend is a useful service for sentiment analysis as it analyzes customer transcripts to evaluate interactions between customers and agents. It provides scores indicating whether sentiments are positive, negative, or neutral. The integration with AWS services like DynamoDB and Lambda facilitates automated analysis, contributing to more informed assessments of customer interactions.
SimonRobinson - PeerSpot reviewer
Governance And Engagement Lead
Improved data governance has enabled sensitive data tracking but cost management still needs work
I believe we could improve Databricks integration with cloud service providers. The impact of our current integration has not been particularly good, and it's becoming very expensive for us. The inefficiencies in our implementation, such as not shutting down warehouses when they're not in use or reserving the right number of credits, have led to increased costs. We made several beginner mistakes, such as not taking advantage of incremental loading and running overly complicated queries all the time. We should be using ETL tools to help us instead of doing it directly in Databricks. We need more experienced professionals to manage Databricks effectively, as it's not as forgiving as other platforms such as Snowflake. I think introducing customer repositories would facilitate easier implementation with Databricks.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Amazon Comprehend works with a large pool of doctors. They're building the product based on working with domain experts."
"I am totally happy with AWS support, as they provide excellent solutions."
"Of the available feature set, I like the Imageflow feature a lot."
"I think Databricks is very good at facilitating AI and machine learning projects; they implement AI and machine learning models very well, and clients can run their models on Databricks."
"Ability to work collaboratively without having to worry about the infrastructure."
"The load distribution capabilities are good, and you can perform data processing tasks very quickly."
"The most valuable feature is the ability to use SQL directly with Databricks."
"The solution's features are fantastic and include interactive clusters that perform at top speed when compared to other solutions."
"The time travel feature is the solution's most valuable aspect."
"One of the newest features brought into this solution provides you with a way to solve, deploy, and train models using the platform itself, or it can connect to your Azure Machine Learning in order to train, deploy, and productionalize some of the machine learning models."
 

Cons

"There is room for improvement in terms of accuracy. For example, when a sentence expresses a negative sentiment, such as 'I want to cancel my credit card,' it is crucial for the system to accurately identify it as negative."
"It is a bit complex to scale. It is still evolving as a product."
"Cluster failure is one of the biggest weaknesses I notice in our Databricks."
"Databricks' technical support takes a while to respond and could be improved."
"I would like to see more documentation in terms of how an end-user could use it, and users like me can easily try it and implement use cases."
"We'd like a more visual dashboard for analysis It needs better UI."
"The cost of this solution is high, on the expensive side."
"The integration features could be more interesting, more involved."
"I would like it if Databricks made it easier to set up a project."
"It should have more compatible and more advanced visualization and machine learning libraries."
 

Pricing and Cost Advice

Information not available
"I would rate the tool’s pricing an eight out of ten."
"The cost is around $600,000 for 50 users."
"The price of Databricks is reasonable compared to other solutions."
"I do not exactly know the costs, but one of our clients pays between $100 USD and $200 USD monthly."
"The licensing costs of Databricks is a tiered licensing regime, so it is flexible."
"The solution uses a pay-per-use model with an annual subscription fee or package. Typically this solution is used on a cloud platform, such as Azure or AWS, but more people are choosing Azure because the price is more reasonable."
"Databricks uses a price-per-use model, where you can use as much compute as you need."
"The solution is a good value for batch processing and huge workloads."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
18%
Manufacturing Company
9%
Computer Software Company
7%
Healthcare Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise12
Large Enterprise56
 

Questions from the Community

What needs improvement with Amazon Comprehend?
Regarding improvements, I would focus on accuracy. For example, if a customer says, 'I want to cancel my credit card,' it should clearly be identified as a negative sentiment. Improving accuracy in...
What is your primary use case for Amazon Comprehend?
I have used Amazon Comprehend primarily for sentiment analysis in my project. I analyze customer transcripts to determine if they are satisfied with the agents they interact with. I store the trans...
What advice do you have for others considering Amazon Comprehend?
I would rate Amazon Comprehend an eight out of ten because there is always room for improvement, especially in terms of accuracy. For those new to Comprehend, understanding its usage and reviewing ...
Which do you prefer - Databricks or Azure Machine Learning Studio?
Databricks gives you the option of working with several different languages, such as SQL, R, Scala, Apache Spark, or Python. It offers many different cluster choices and excellent integration with ...
How would you compare Databricks vs Amazon SageMaker?
We researched AWS SageMaker, but in the end, we chose Databricks. Databricks is a Unified Analytics Platform designed to accelerate innovation projects. It is based on Spark so it is very fast. It...
Which would you choose - Databricks or Azure Stream Analytics?
Databricks is an easy-to-set-up and versatile tool for data management, analysis, and business analytics. For analytics teams that have to interpret data to further the business goals of their orga...
 

Comparisons

 

Also Known As

No data available
Databricks Unified Analytics, Databricks Unified Analytics Platform, Redash
 

Overview

 

Sample Customers

LexisNexis, Vibes, FINRA, VidMob
Elsevier, MyFitnessPal, Sharethrough, Automatic Labs, Celtra, Radius Intelligence, Yesware
Find out what your peers are saying about Amazon Comprehend vs. Databricks and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.