Amazon Cognito vs CyberArk Identity comparison

Amazon Web Services (AWS) and CyberArk are both solutions in the Access Management category. Amazon Web Services (AWS) is ranked #7 with an average rating of 7.8, while CyberArk is ranked #6 with an average rating of 7.7. Amazon Web Services (AWS) holds a 6.5% mindshare in AM, compared to CyberArk’s 3.1% mindshare. Additionally, 80% of Amazon Web Services (AWS) users are willing to recommend the solution, compared to 95% of CyberArk users who would recommend it.

Amazon Cognito

Read 15 Amazon Cognito reviews

1,979 Views
1,651 Comparison Views

80% willing to recommend

CyberArk Identity

Read 23 CyberArk Identity reviews

768 Views
634 Comparison Views

95% willing to recommend

Amazon Cognito

CyberArk Identity

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 11, 2024

CyberArk Identity and Amazon Cognito are competitive identity management solutions. Users tend to prefer CyberArk Identity for its pricing and support, while Amazon Cognito is appreciated for its robust feature set.

Features: CyberArk Identity provides extensive security features, ease of integration, and strong access management. Amazon Cognito offers scalability, comprehensive user management capabilities, and adaptability for large-scale applications.

Room for Improvement: CyberArk Identity could enhance its mobile app functionality, simplify configuration settings, and improve user interface consistency. Amazon Cognito users desire better documentation, a more intuitive setup process, and improved debugging tools.

Ease of Deployment and Customer Service: CyberArk Identity is generally straightforward to deploy with strong customer service support. Amazon Cognito receives mixed reviews on deployment complexity and customer support, with some users reporting less satisfactory experiences.

Pricing and ROI: CyberArk Identity users find the setup cost reasonable with a good return on investment. Amazon Cognito's pricing structure is complex, leading to varied ROI experiences; however, its feature value balances these concerns.

To learn more, read our detailed Amazon Cognito vs. CyberArk Identity Report (Updated: April 2025).

Buyer's Guide

Amazon Cognito vs. CyberArk Identity

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Amazon Cognito

Ranking in Access Management

7th

Average Rating

7.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

CyberArk Identity

Ranking in Access Management

6th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Authentication Systems (8th), Identity Management (IM) (11th), Authorization Software (3rd), Enterprise Password Managers (8th), User Entity Behavior Analytics (UEBA) (9th), Active Directory Management (9th), Cloud Resource Access Management (2nd), Customer Identity and Access Management (CIAM) (6th)

Mindshare comparison

As of May 2025, in the Access Management category, the mindshare of Amazon Cognito is 6.5%, up from 6.5% compared to the previous year. The mindshare of CyberArk Identity is 3.1%, up from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Access Management

Featured Reviews

Wojciech Doganowski

Solutions Architect & PMO at AS TV Play Baltics/TV3 Group

International setup localization challenges drive custom development while outsourcing credential management enhances security

We are using it in an international setup where we have multiple services running in multiple countries. Cognito localizes only regarding language, but the service is localized in each country. Cognito has the possibility to render the login screen and all the customer flows related to managing the account. Still, it's useless in an international setup. They are unable to localize these screens, so we had to write our own screens and just use the Cognito API. I hope they will fix this soon because it's useful to rely on already prepared flows for all the account management. As it doesn't work with different languages, rewriting it is quite complicated. Additionally, maybe they could find another step in the price so there is not such a significant jump from the basic to extended functionality. Some flexibility would be helpful.

Read full review

Julio Montero

Access Management Analyst at Telefónica

Access management system provides strong security and effortless user authentication

The solution can be deployed on cloud or on-premises. CyberArk is more on the cloud than on local hardware. The deployment is initially quite difficult. That said, when you are doing the implementation of CyberArk, there are so many tutorials that make the learning process very easy. The only complaint could be the language barrier. It's difficult if you don't have a very good level of English. Otherwise, it is very easy. You can have it set up within three months without much difficulty. It's hard to get started, however, once you get going, it gets easier. A full deployment takes half a year or less. There is some maintenance necessary. A company is constantly hiring and letting go of employees. The access is always changing, so access must always be adjusted. Or, if we need another law of filter, we would need to add those, or even take them away. That's another aspect of maintenance.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The federation is one of the most efficient features as the pricing is competitive."

"What is quite valuable is that we can outsource storage of the credentials to AWS, and they manage it quite securely."

"I appreciate Amazon Cognito's ability to scale with demand and its seamless user verification features."

"What I find most valuable about Amazon Cognito is the single sign-on feature that provides a token for accessing protected APIs."

"I rate Amazon Cognito nine out of ten."

"The most valuable features of Amazon Cognito are the pre and post-token generation, and the different Cognito triggers. It has lots of functionality and flexibility."

"The most valuable features of Amazon Cognito are OTP validation and email validation."

"This is a scalable solution. If our app or general usage increases, this solution can support it."

More Amazon Cognito pros

"CyberArk Identity is a mature product."

"I like the RBAC (Role-Based Access Control). It basically involves defining various roles, and then simply assigning those roles to users."

"CyberArk Identity's ability to safeguard financial services infrastructure is good."

"It has machine learning and can help clients to learn the environment and understand what is happening."

"The tool is a very strong and valuable enterprise solution, particularly in ensuring the continuity of service."

"The tool helps with authentication. It acts as an MFA for any kind of privileged access that occurs in our organization."

"The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients."

"It is very easy to use and is a trusted platform. It protects our platform, application, network, and infrastructure resources on any device."

More CyberArk Identity pros

Cons

"Cognito has the possibility to render the login screen and all the customer flows related to managing the account. Still, it's useless in an international setup. They are unable to localize these screens, so we had to write our own screens and just use the Cognito API."

"Amazon Cognito’s UI needs improvement while onboarding new users."

"The ease and simplicity of integration could be improved when using this solution. When using Okta, scope is a single endpoint with a parameter as a scope. In the Cognito for each scope, there is a separate endpoint."

"The secure authentication of Amazon Cognito has benefited our company. We were previously using legacy signup systems."

"The setup and configuration can be complex, especially for advanced use cases."

"In a future release, we would like to have different methods to validate the characteristic of a user. For example, we would like to use biometric data to analyze the behavior of users."

"Amazon Cognito could be improved by making it easier for us to add more data to the token, allowing customization of JWT. It requires a complex program to customize the token currently, however, the UI could support this configuration better."

"I would rate its scalability as five out of ten. Moving users between different pools or accounts creates new identities, which means IDs stored in our database must also be changed."

More Amazon Cognito cons

"There is room for improvement in documentation. The documentation could be more specific about the changes needed to achieve specific goals."

"Integration or deployment is extremely difficult for CyberArk Identity."

"To enhance the product, they can consider improving the user interface of the software and possibly the customer support team. Sometimes, there is a delay in handling my inquiries via email, which could be addressed for better service."

"The product needs to leverage the cloud more, especially in the financial sector, where cloud adoption might be limited. Proper reporting within the cloud is essential. The tool should be more user-friendly to expedite access for users. The current agent-based system poses challenges if a user loses access to the server, making tasks difficult to perform. It should also improve technical support."

"The solution's difficulty in gaining skill sets should be improved because it's a vertical product."

"They could improve their UI and make everything more user-friendly."

"CyberArk Identity's GUI is an area with certain shortcomings that need improvement."

"The product is not cheap, especially if you opt for an on-premise deployment requiring a complex server infrastructure. On the other hand, choosing the software as a service version simplifies infrastructure requirements but necessitates being online all the time."

More CyberArk Identity cons

Pricing and Cost Advice

"The pricing of this solution is good compared to other solutions on the market."

"The price of Amazon Cognito is low. The pricing model is based on the users."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a five out of ten."

"The pricing is bad so I rate it a two out of ten."

"The price of Amazon Cognito is expensive. We are on an annual subscription."

"The product is relatively inexpensive compared to other tools."

"We pay $600 monthly per user for licences and there are no other additional costs."

"The price of the solution depends on the number of users using it."

"There could be some additional costs apart from the licensing costs of the solution when you want to develop connectors in CyberArk Identity."

"Their pricing is obviously a lot higher than many vendors in the marketplace but their service is also unmatched."

"I would rate the tool’s pricing a seven out of ten. The product’s pricing is expensive and is on a yearly basis. You will need to pay around 10,000 GBP for 500 users."

"CyberArk Identity is an expensive solution."

"It's not that affordable compared to Delinea or other products. They're less expensive and allow more customization. For the cost, it is expensive."

"In terms of pricing, BeyondTrust and CyberArk tend to be more expensive, with CyberArk receiving an eight out of ten, in this regard."

"The solution is cheap and I rate its pricing an eight out of ten."

"The pricing of CyberArk Identity is competitive."

More CyberArk Identity pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Comms Service Provider

Government

Financial Services Firm

17%

Computer Software Company

14%

Manufacturing Company

11%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Amazon Cognito?

The most valuable feature of the solution is its swift authentication.

See all answers

What is your experience regarding pricing and costs for Amazon Cognito?

The basic functionality is reasonably priced, but the extended functionalities, especially the extended security, are quite expensive. There is a significant jump from the basic to the extended fun...

See all answers

What needs improvement with Amazon Cognito?

See all answers

What do you like most about CyberArk Identity?

The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.

See all answers

What is your experience regarding pricing and costs for CyberArk Identity?

The pricing point is very good. I compared it with other products, and it does not require a heavy investment.

See all answers

What needs improvement with CyberArk Identity?

It does not have global market penetration, and sometimes, there are support issues. CyberArk Identity can definitely improve on the IAM rules when I create them. The stability can also be better.

See all answers

Comparisons

Microsoft Entra ID vs Amazon Cognito

Compared 63% of the time

Auth0 vs Amazon Cognito

Compared 12% of the time

Cloudflare One vs Amazon Cognito

Compared 8% of the time

ForgeRock vs Amazon Cognito

Compared 6% of the time

Ping Identity Platform vs Amazon Cognito

Compared 3% of the time

More Amazon Cognito Competitors

Microsoft Entra ID vs CyberArk Identity

Compared 21% of the time

Microsoft Intune vs CyberArk Identity

Compared 14% of the time

CyberArk Privileged Access Manager vs CyberArk Identity

Compared 11% of the time

SailPoint Identity Security Cloud vs CyberArk Identity

Compared 9% of the time

Microsoft Active Directory vs CyberArk Identity

Compared 7% of the time

More CyberArk Identity Competitors

Product Reports

Buyer's Guide

Amazon Cognito

May 2025

Download Amazon Cognito product report

Buyer's Guide

CyberArk Identity

May 2025

Download CyberArk Identity product report

Also Known As

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Idaptive

Overview

Amazon Cognito is a simple user identity and data synchronization service that helps you securely manage and synchronize app data for your users across their mobile devices. You can create unique identities for your users through a number of public login providers (Amazon, Facebook, and Google) and also support unauthenticated guests. You can save app data locally on users’ devices allowing your applications to work even when the devices are offline. With Amazon Cognito, you can save any kind of data in the AWS Cloud, such as app preferences or game state, without writing any backend code or managing any infrastructure. This means you can focus on creating great app experiences instead of having to worry about building and managing a backend solution to handle identity management, network state, storage, and sync.

Amazon Web Services (AWS)

CyberArk Identity is a versatile identity management solution suitable for a wide range of enterprises. It is designed to enhance enterprise security and improve user experience. Its focus on security, compliance, and operational efficiency, combined with positive user feedback, makes it a strong contender in the identity management space.

CyberArk Identity offers a robust suite of features to manage user identities and access privileges. It focuses on securing access to resources across various environments, including cloud and on-premises applications. Its capabilities include single sign-on (SSO), multi-factor authentication (MFA), lifecycle management, and privileged access management. These features are engineered to streamline access control, enhance security, and ensure compliance with regulatory standards.

Single Sign-On (SSO) simplifies user access by providing a single authentication point for multiple applications.
Multi-Factor Authentication (MFA) adds an extra layer of security by requiring additional verification methods.
Lifecycle Management automates user account provisioning and deprovisioning, aligning with HR processes and compliance requirements.
Privileged Access Management secures and monitors access to critical systems and data by privileged users.

According to our user interviews, CyberArk Identity is praised for its reliability and user-friendly interface. IT professionals highlight the ease of integration with existing systems, while business executives appreciate the visibility it provides into access and identity management across the organization. Users also commend the responsive customer support, which is crucial for enterprise-level solutions.

IT Professionals found that CyberArk Identity's focus on multi-layered security significantly reduced the risk of data breaches and unauthorized access. With a centralized dashboard and automation features, you can streamline identity and access management tasks, saving time and reducing complexity. Finally, it helps meet various compliance requirements.

CyberArk

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido

Buyer's Guide

Amazon Cognito vs. CyberArk Identity

April 2025

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