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Alluvio Aternity vs Aternity AppInternals [EOL] comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alluvio Aternity
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
39
Ranking in other categories
Application Performance Monitoring (APM) and Observability (34th), Mobile APM (5th), Digital Experience Monitoring (DEM) (7th)
Aternity AppInternals [EOL]
Average Rating
8.2
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Akhilesh Mishra - PeerSpot reviewer
Technical Lead Pre-Sales at M.TECH Solutions India Pvt. Ltd.
Monitoring end-user activity has improved visibility into device and application performance
In my opinion, Riverbed can make Alluvio Aternity better by having the same Aternity agent help in security, such as antivirus or EDR, which would be useful, allowing customers to avoid having multiple agents installed on their endpoint machines. Deploying multiple agents can use the processor and utilize memory, so it's better to go with one agent. If one agent can do end-user activity monitoring and act as an EDR, then it would be better for the end-user, allowing easy avoidance of installing multiple agents on their machines.
reviewer1374792 - PeerSpot reviewer
IT Support Specialist at a real estate/law firm with 1,001-5,000 employees
Great for visibility but lacks many features and difficult to update
We're customers. We don't have a special relationship with the company. I am the operation's application administrator. At the moment, the solution is monitoring the applications that we want it to monitor. We're not looking at it on a daily basis. We just use it here and there. The challenge we have is that we believe that Dynatrace can address some tasks we'd like done that are not possible to execute on this solution. Dynatrace includes monitoring of not just the logs, but the applications as well. Dynatrace also makes us include firewalls, etc. We could have it so there are end to end solutions or identifications within the process. What we have right now is only the app server as well as the database server and its connectivity. The solution does save time that's caused when creating SQL coding. However, there are some issues around AppInternals changing the code and giving us issues. From the point of view of the top management, we want a more permanent solution. We want to identify what causes issues and we are looking for a more end-to-end solution. That is why we are looking at Dynatrace. I don't know if I have any advice for other organizations. The experience I have is only based on my own limited experience. However, I believe that the application has the potential to be really good if it identifies what is really important to an organization. It's still sort of half-baked without AppResponse. Without the other key features in infrastructure, like the network, firewalls, and proxies, it's lacking. It's not fully complete. I'd rate the solution six out of ten. It addresses some of our needs, but there's a lot lacking that could be added to make it a fuller, more interesting product.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"There are many valuable features. If I had to single out one, it would be the UXI score. That's a proprietary Aternity score that tells you how good or bad the experience is for a user on that particular machine, for a particular app. It neatly encapsulates the pain of the user in a single score. It's very easy to find issues and then drill down further into those issues, based on that score."
"The dashboards and the analysis tools, especially the navigator, are great features and are very valuable."
"We have pictures from the backend, from a network or a server perspective, but we didn't have any user data; collecting that data manually was pretty time-intensive and relatively inaccurate, and with Aternity, we now have the data."
"It's all about being proactive and solving problems before they're big."
"The most valuable feature for me is being able to monitor the productivity of every employee in the company as well as third-party, outsourced companies that work on our behalf."
"As a financial institution, we have a lot of applications that are either written internally or bought from a vendor and customized for us. Having a tool that lets us monitor specific transactions in those applications allows us to focus on the transactions that are important to the business."
"Aternity gives us the capability to troubleshoot, to find out exactly where the problem is, enabling us not only to fix the current problem, but also giving us the knowledge to prevent similar problems in other computers and provide proactive end-user support."
"The infrastructure metrics, especially the CPU and memory data, are available in per second granularity for a long time, which makes it outstanding as compared to other solutions, and its licensing cost is very low for us."
"The capability of analysing each individual transaction captured to a very low level detail (method call/line of code)."
"Mean time to isolate a problem has dropped by 50-75% in each region since we've deployed the Riverbed SteelCentral suite."
"The most valuable aspect of this solution is the integration with their other systems. It's easy to understand and it points out the relevant problems in the enterprise."
"Browsermetrix, which is real-user monitoring via JS injection and linked back to TTW via cookie. It allows us to see the experience of every user hitting our sites and analyze performance by region, browser, etc."
"Synthetic transactions, WMI and SNMP query capability."
"If you want to save time for problem resolution, and to address problem on your environments you should try Riverbed OPNET."
"We just control on the backend of AppInternals what we want to instrument and what we don't want to instrument."
"From the experience I had with these three tools, I realized that Riverbed was superior in all aspects (performance, user experience, and features)."
 

Cons

"When it comes to a lot of the features that I would want, they will tell you they are in their SaaS version, which we don't use... They put all the new features on the SaaS solution and that's where you get the latest and greatest stuff... Why not have those features available for on-prem users?"
"They've additionally added some great color coding, but they need to explain better and drive down further on the meanings of this workflow."
"We are not satisfied with their technical support. If there is a problem, you have to wait for several days to get a response."
"Right now, the user information being displayed by Aternity is received from AD. Ideally, we would like to see integration with other sources for user information, like other databases, so we are not limited to AD."
"The only thing I can say which has been frustrating are the Tableau workspace/dashboard options out-of-the-box, at least prior to version 8."
"Largely, once you get the product and you have it set up and get it installed, the relationship management after-sales leaves a lot to be desired."
"It is definitely a premium solution; it is not an inexpensive product. We have to ensure that we are getting the most out of it in order to justify the cost."
"I can see the location and computer model and I can see a bunch of different attributes. But one thing I can't see is the Internet Explorer version."
"The admin dashboard could be easier as it takes a little bit of time to get used to it."
"There are some functional bugs when using TTW and making report queries (to generate graphs)."
"We have put in a request as an enhancement that we would like to search for items. If we're searching for a URL and we want to know was it a get or was it a post."
"They should find a way for report generation from TTW to run quicker."
"The technical support is not very good and should be improved."
"It's not as good as it was three years ago before meddling by an activist investor, privatization, and subsequent layoffs hurt support."
"Support for PHP, DB and other applications need to be supported."
"We'd like to be able to find out performance problems on application class and methods."
 

Pricing and Cost Advice

"If the scale of your monitoring will be to go everywhere in an organization, a site license is key."
"It’s a little on the costly side, but if you license intelligently, accounting for your various hosts connecting in through VDI or terminal servers, you can make it well worth your money."
"The pricing for the users and agents is reasonable compared to other solutions and vendors."
"Our management squeezed Aternity pretty hard on the pricing, in my opinion a little too much. I advise negotiating for sure, but I do think it left kind of a sour taste in Aternity’s mouth that we were being so pushy despite the fact that we were only purchasing a small number of licenses."
"The price for Alluvio Aternity is favorable."
"I thought the price for Alluvio Aternity was reasonable, but we had difficulty selling it in our market due to the minimum number of agents required for deployment, which I believe was around 500."
"The pricing is fair."
"Regarding cost, compared to other solutions, Aternity is pretty low. It's definitely lower-cost than others that we looked at, like Nexthink."
"The licensing model is expensive compared to its competitors, but the service it gives to your business, and the data quality, means that it's worth it."
"The licensing model for v9 is better where it is an individual license per server, while v10 licenses are per JVM/ .NET and server instance. The latter model appears to be the model that other APM vendors are using."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Financial Services Firm
10%
Construction Company
9%
Manufacturing Company
7%
Outsourcing Company
19%
Performing Arts
11%
Manufacturing Company
9%
Transportation Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise5
Large Enterprise32
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise2
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for Aternity?
Riverbed is costly in the Indian market; I would rate the pricing for Alluvio Aternity as a higher price.
What needs improvement with Aternity?
In my opinion, Riverbed can make Alluvio Aternity better by having the same Aternity agent help in security, such as antivirus or EDR, which would be useful, allowing customers to avoid having mult...
What is your primary use case for Aternity?
The main use case for Alluvio Aternity is end-user activity monitoring, which is the process I'm mainly using currently.
Ask a question
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Also Known As

Aternity, Workforce APM, Aternity Frontline, Riverbed SteelCenter Aternity
SteelCentral AppInternals, OPNET ACE, AppInternals Xpert
 

Overview

 

Sample Customers

Maersk, SwissRe, Travis Perkins, Michelin, National Instruments, Simmons & Simmons, Lighthouse Guild
National Instruments, Allianz
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