Cisco Meraki Wireless LAN and Alcatel-Lucent OmniAccess Stellar compete in the wireless LAN solutions category, offering differing management and pricing models. Cisco Meraki seems to have an advantage in deployment flexibility and comprehensive cloud management, while Alcatel-Lucent holds an edge in pricing with its perpetual licensing model.
Features: Cisco Meraki provides cloud-managed solutions with centralized control, an insightful dashboard for network visibility, and security features like Layer 7 protection. It supports RADIUS and SSO integration along with easy network segmentation. Alcatel-Lucent OmniAccess Stellar offers robust management through its OmniVista controller and integrates seamlessly with third-party systems, allowing a full network view. It includes features like BYOD support, unified communication, and a distributed architecture.
Room for Improvement: Cisco Meraki could improve error logging, radio functionality, and advanced routing features. Enhancements in continuous technical support and a revised pricing model are needed. Alcatel-Lucent OmniAccess Stellar requires better radio management for large deployments, improved third-party integration, and enhancements in guest access configuration. Simplifying user interfaces and enhancing OmniVista management software are also areas for attention.
Ease of Deployment and Customer Service: Cisco Meraki excels in deployment across cloud, on-premises, and hybrid environments, making it versatile for various IT infrastructures, though technical support satisfaction varies. Alcatel-Lucent OmniAccess Stellar focuses on on-premises deployment with high ratings for local support and customer service, implying reliable assistance despite reduced deployment flexibility.
Pricing and ROI: Cisco Meraki is considered costly due to its annual licensing fees, with ROI often realized through lowered operational costs instead of direct savings. Alcatel-Lucent OmniAccess Stellar is more competitively priced, offering a perpetual license that can lead to a lower total cost of ownership, appealing to customers looking for cost savings while maintaining essential features.
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