Cisco Meraki Wireless LAN and Alcatel-Lucent OmniAccess Stellar compete in the wireless networking category. Cisco Meraki seems to have the upper hand with its robust cloud management and comprehensive security features, providing a more flexible solution for organizations lacking extensive IT staff.
Features: Cisco Meraki Wireless LAN stands out for its robust cloud management, centralized interface, and comprehensive security features. Its management dashboard provides detailed analytics and straightforward troubleshooting capabilities. It is well-suited for organizations with limited IT resources. Alcatel-Lucent OmniAccess Stellar offers a competitive alternative with distributed architecture and ease of policy management from a single pane, often at a reduced price compared to Cisco solutions. However, it offers less flexibility in network operation features than Meraki.
Room for Improvement: Cisco Meraki Wireless LAN could benefit from enhanced technical support and a simplified user management process, as users find the support system lacks depth and responsiveness. Expanding licensing options and improving compliance features for certain regions like Europe are needed. Alcatel-Lucent OmniAccess Stellar could improve by enhancing integration with third-party systems, facilitating radio management for complex environments, and offering better interoperability with different vendor setups.
Ease of Deployment and Customer Service: Cisco Meraki Wireless LAN allows for flexible deployment, supporting both cloud and on-premises setups suitable for diverse environments. However, its technical support receives mixed reviews. Alcatel-Lucent OmniAccess Stellar is traditionally deployed on-premises and is noted for its straightforward customer service, though it lacks Meraki's cloud support capabilities.
Pricing and ROI: Cisco Meraki Wireless LAN is considered high-priced due to annual licensing fees, but users value the solid ROI it offers through effective management and reduced operational costs. In contrast, Alcatel-Lucent OmniAccess Stellar is viewed as more budget-friendly for small to mid-sized businesses, offering perpetual licensing which may lower long-term costs, maintaining an appealing balance between cost and functional value.
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