Catchpoint and Akamai mPulse compete in digital experience monitoring. Catchpoint excels in operational metrics, while Akamai mPulse offers comprehensive performance monitoring.
Features: Catchpoint users noted advantages in global network coverage, precise monitoring services, and quick issue resolution. Akamai mPulse was favored for its real-user monitoring, in-depth data analytics, and detailed performance insights based on user interactions.
Room for Improvement: Catchpoint users want a more intuitive alerting system, better third-party integrations, and enhanced user interface. Akamai mPulse users need improved customization options, better performance reporting tools, and a more streamlined user experience.
Ease of Deployment and Customer Service: Catchpoint is praised for straightforward deployment and responsive customer service. Akamai mPulse has positive deployment feedback but varies in customer support efficiency.
Pricing and ROI: Catchpoint offers a satisfactory price-performance ratio and quick ROI. Akamai mPulse is considered more expensive but justified by its advanced features, aligning with its extensive feature set and making it worth the investment.
| Product | Mindshare (%) |
|---|---|
| Catchpoint | 0.8% |
| Akamai mPulse | 0.6% |
| Other | 98.6% |
| Company Size | Count |
|---|---|
| Small Business | 1 |
| Large Enterprise | 6 |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 1 |
| Large Enterprise | 12 |
Akamai mPulse is a real user monitoring (RUM) solution that gives performance engineers, administrators, and developers the ability to effortlessly visualize website functionality issues and identify ways to improve processes that conventional testing protocols do not find. mPulse gives users usable scenarios to better understand how processes such as user interactions, visual progress, and third-party resources may be disrupting the overall user experience and application delivery.
mPulse enables users to take a deep dive into the specific performance issues and complete comprehensive error analyses, to thoroughly understand the effect on critical user interactions such as conversions, page views, and more.
mPulse gathers and delivers data on an organization's website’s performance and metrics on user web browsing experiences. The mPulse feature “Boomerang” is a JavaScript Library that monitors the website page load time. Boomerang has a unique plugin architecture and works with all websites. The Boomerang feature is embedded on each page of an organization's website.
mPulse works seamlessly with Akamai solution Ion, so the RUM data can be instantly gathered once the Luna Control Center has been activated. Ion instantly attaches Boomerang to the organization’s web properties; there is no need to change the website code.
Akamai mPulse Benefits
Catchpoint is the Internet Resilience Company™. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs in the world rely on Catchpoint to increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint’s Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high fidelity data and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide unparalleled observability into anything that impacts your customers, workforce, networks, website performance, applications, and APIs.
Learn more at: https://www.catchpoint.com/
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