

Find out what your peers are saying about ServiceNow, Salesforce, Google and others in No-Code Development Platforms.
I can automate the process so it automatically populates data into the Airtable base and performs any necessary calculations.
I use it to monitor my performance as a freelancer, checking if I'm doing work and delivering on time.
They have enough knowledge to say the right things.
Users can build and modify the platform according to their needs.
It is easily scalable and very powerful in this direction.
I haven't had any situations where it would be unavailable for our calls, so I don't have complaints there.
I really want to see a scenario where collaborators working on a project could easily chat, asking questions and discussing changes immediately on the project.
If they show step-by-step guides for automations, this will help them attract more clients who are willing to learn and use their system.
Historical data isn't as easily available as expected and it requires buying additional licenses for more features.
It lacks support for rollbacks in case of complex customer processes.
The user interface could be modernized and made more attractive for users.
ServiceNow Now Platform is an expensive product.
ServiceNow Now Platform falls within the more expensive tier of a product.
I can integrate Airtable with other platforms; aside from the native integration where I can send notifications to Slack teams and messages to Gmail, I can also connect with Make.com to share data.
Everybody has a particular base for different purposes, so you add information to those bases, and anybody can access it at any point in time anywhere in the world.
It was effective for easy reporting and data on our user feedback.
It is extremely powerful and very much customizable, which allows for quick building of solutions around it.
The text-to-code feature is particularly useful for turning natural language instructions into recognizable code on the ServiceNow platform, aiding both implementation teams and customers.
The most valuable features are the ease of use, stability, and the ability to change or upgrade seamlessly.
| Product | Market Share (%) |
|---|---|
| ServiceNow Now Platform | 5.1% |
| Airtable | 0.0% |
| Other | 94.9% |


| Company Size | Count |
|---|---|
| Small Business | 11 |
| Large Enterprise | 3 |
| Company Size | Count |
|---|---|
| Small Business | 15 |
| Midsize Enterprise | 3 |
| Large Enterprise | 33 |
Airtable was founded on the belief that software shouldn't dictate how you work – you should dictate how it works. Our mission is to democratize software creation by enabling anyone to build the software tools that meet their needs. Creators and creatives around the world use Airtable to do everything from cattle tracking to filmmaking, and they have great things to say.
Our team brings experience from building and scaling products touching millions of people at Google, Facebook, Salesforce, Microsoft, Dropbox and other leading technology companies. We take pride in our product, and strive hard to provide the best possible experience for you, even if it requires creating new technologies and design paradigms along the way.
Airtable is an independent, private company headquartered in San Francisco. The company has raised over $63 million in funding from notable investors including: CRV, Caffeinated Capital, Freestyle Capital, Data Collective, Founder Collective, CrunchFund, and Box Group.
ServiceNow Now Platform enhances IT service management with request cataloging, incident handling, and knowledge management. Its low-code environment, integration capability, and flexible workflow automation offer a smooth user experience and scalable solutions for enterprises.
ServiceNow Now Platform is designed for seamless integration across IT service management, including incident, problem, and change management. Known for stable performance and a user-friendly interface, it supports flexible workflow automation, efficient report generation, and comprehensive data management. The platform's scalability and low-code customization create opportunities for innovative process automation, enriching user experience. While its licensing and pricing models could be more user-friendly, enhancements in mobile capabilities, AI integration, and modern UI are on demand. Additional improvements in ERP integration and technical support are also needed. The platform serves multiple sectors with configurations for enhanced process automation and service orchestration.
Which features stand out?In diverse industries, ServiceNow Now Platform supports a variety of functions such as IT service management, customer support, workflow automation, and service delivery. Organizations employ it for HR processes, analytics, asset management, and compliance. Its strong integration capabilities allow it to be paired with existing tools, offering flexible configurations and end-user support on a global scale, making it suitable for companies across sectors.
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