We performed a comparison between AgilePoint and ServiceNow Now Platform based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like the design and the integration capacity. It's also easy to use."
"AgilePoint's most valuable feature is process management."
"The solution's workflows are its most useful feature."
"AgilePoint has improved our organization by making form implementation easier and to plan for future growth."
"The initial setup of AgilePoint was very easy."
"The product's most advantageous feature is platform innovation."
"It is a scalable and a stable platform."
"It's very intuitive and easy to use. The flexibility and user-friendliness of ServiceNow are key reasons it's such a popular cloud solution."
"The main reason that people use ServiceNow is that performance is very good."
"We work on it directly to send out tickets. It enables us to work seamlessly, we don't need to send them out manually. We can create a ticket and assign it in the system."
"ServiceNow Now Platform is quite useful, scalable, and flexible. The user interface is very good."
"Learning materials, such as online courses, are readily available."
"The solution is very comprehensive."
"Some issues with AgilePoint's design, AI and UX are some of the major problems we deal with when handling our company's business models or processes."
"It could be more flexible, but it's already a good solution for the designer."
"While the platform is good and it has a lot of options, I would like to see more alternative features in future versions such as connectors to IDM. Currently, they have only ADFS and Okta."
"The solution should be able to support Docker. This would help make scalability easier."
"They should add more information about functionality."
"From an improvement perspective, the product's complicated initial setup phase can be made a bit easier."
"The solution is very expensive."
"The UI is not intuitive."
"There's always room for improvement, but I think the biggest challenge with ServiceNow is the licensing model. It's not very clear and changes frequently."
"The price is a bit high and can be a bit of a barrier for some customers."
"It's not quick or cheap."
"The pricing model is complex and needs to be both lowered and simplified."
"They should reduce the solution's cost and make it more affordable for buyers."
AgilePoint is ranked 22nd in Rapid Application Development Software with 5 reviews while ServiceNow Now Platform is ranked 11th in Rapid Application Development Software with 34 reviews. AgilePoint is rated 8.0, while ServiceNow Now Platform is rated 8.6. The top reviewer of AgilePoint writes " An affordable tool to create workflows requiring an easy initial setup phase". On the other hand, the top reviewer of ServiceNow Now Platform writes " An easy-to-use tool that allows users to upgrade the software if some enhancements are required". AgilePoint is most compared with Microsoft Power Apps, Mendix, OutSystems, Nintex Process Platform and Appian, whereas ServiceNow Now Platform is most compared with Microsoft Power Apps, ServiceNow, OpenText AppWorks and Appian. See our AgilePoint vs. ServiceNow Now Platform report.
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