"It comes with a lot of helpful tips for complicated areas."
"If spam or some kind of malicious email gets past Mimecast and gets into our email environment, we can go into Agari and we can search for it."
"It is doing its work. It is doing what it was actually designed to do. It has ensured we don't have business email compromises, and it has also ensured that our brand Galaxy is unique all year round."
"Anti-Spam and Advanced Malware Protection are the most valuable features... and we also have the option to block Zero-day attacks."
"I love the Advanced Malware Protection feature. It works very well... The appliance has more security such as SDF, DKIM, DMARC, and encryption."
"Cisco Secure Email Cloud Gateway has allowed our users to be able to concentrate on the emails that they do receive. Previously, our users had to deal with nine million additional emails across the organization, which is nearly 1,000 emails per user to have to deal with a month. That's a massive amount for our staff to deal with and probably several hours of their time. We have a lot of clinical staff, being a hospital. We want to make our staff as productive as possible. By removing a lot of that spam and phishing type emails, this allows them to do their job."
"The malicious URL scanning, as well as the anti-malware features, have been really useful for us in our environment."
"There is a huge return compared to if we didn't have a gateway appliance, as far as blocking malicious emails."
"The solution is very configurable. It has enabled us to configure some specific filters to stop emails that general configurations didn't stop. It's a powerful solution. It can analyze a lot of emails simultaneously, with no problems of capacity or system load."
"The filtering is definitely better at catching both spam and malicious messages, and there's a lot of extremely granular ability for setting up rules. You can do it the way you want to. The Microsoft solution tends to be pretty limited in how it allows some of that to be done."
"The protocol is quite complicated, which may not be something that could be improved, but it would be better if it was simplified."
"I use the search all the time. Sometimes, it is hard to search for things and things are hard to find. People come to me all the time, saying, "This email didn't get through." Then, I go searching and don't find it on the first search. You have to think about alternative searches. I don't know if there is an easier way that they could help to find things. I don't know how they could simplify it, because now everybody else is using the cloud and everything is coming from Office 365, or whatever. It is just not the same environment from years ago where everybody had their own server and you could search easier."
"The UI is definitely one area of improvement because it doesn't match other interfaces and the navigation can be a little clunky."
"They can do it better with web links, with the URLs. They have a technology called Outbreak but it doesn't work as well as we would like."
"We have been struggling in the last month with Cisco encryption and with the S/MIME encryption. I don't know if it is an issue on our side or if these features of the solution are not working very well."
"The Forged Email Detection feature needs improvement, particularly with domain. The sensors are not that good and the rules sets are unclear."
"The configuration UI should be made more intuitive. Currently, it takes a while to understand how to do the basic configurations."
"We have Microsoft and we have the E5 licenses, they have more EDR responses on certain emails. That's something that Cisco ESA on the cloud doesn't have. They don't do anything about MITRE attacks. They only detect if there is a malicious email or a threat and they remove it."
"The area of license renewal should be improved. We normally renew our license every year. There is a feature called smart licensing, and I switched from the legacy mode to the smart licensing mode because of what I thought smart licensing does. I thought it would make licensing renewal seamless and very swift, but ever since I've switched to smart licensing, each time I want to renew my license, it is a whole lot of headache. The process is not smooth, and I had to keep calling Cisco TAC to see how the issue can be resolved. At one point, I wanted to revert back to the legacy mode, but I can't revert. Once you switch from the legacy mode to the smart licensing mode, you can't revert. They should improve on the visibility of the smart licensing mode so that it can indeed be smart and easier to use for the license renewal every year. That is one challenge."
Agari is ranked 21st in Email Security with 2 reviews while Cisco Secure Email is ranked 2nd in Email Security with 10 reviews. Agari is rated 8.6, while Cisco Secure Email is rated 8.8. The top reviewer of Agari writes "Defends against all types of email attacks". On the other hand, the top reviewer of Cisco Secure Email writes "The amount of traffic that it stops is massive". Agari is most compared with Proofpoint Email Protection, Valimail Defend, Mimecast Email Security with Targeted Threat Protection, Microsoft Defender for Office 365 and Cisco Secure Email Cloud Mailbox, whereas Cisco Secure Email is most compared with FireEye Email Security, Proofpoint Email Protection, Fortinet FortiMail, Cisco Secure Email Cloud Mailbox and Mimecast Email Security with Targeted Threat Protection. See our Agari vs. Cisco Secure Email report.
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