Fortra's Agari and Abnormal Security offer advanced email threat protection, with Fortra focusing on real-time email monitoring and reporting capabilities while Abnormal Security focusing on its behavioral AI engine to analyze email activity and identify anomalies that deviate from normal user behavior. Fortra's pricing structure is highlighted for its transparency and affordability, while users praise Abnormal Security's efficient customer service. Both products deliver on their promises, providing significant value and ROI to their users.
The summary above is based on 15 interviews we conducted recently with Fortra's Agari and Abnormal Security users. To access the review's full transcripts, download our report.
"It also gives the vulnerability status according to the versions you have selected. Let's say you have Google Chrome. It mentions the versions it has, and it updates. Within two hours of an update, it is reflected in the dashboard. That's really nice to have."
"At the moment we are satisfied with this product. It's a stable, scalable, and resilient solution for us."
"The initial setup was easy."
"Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable."
"The product is not resource-intensive."
"The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple."
"The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over."
"Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply."
"Initial auto-remediation allows us to auto-remediate before the email lands in the end user's inbox for a split second."
"It does some really cool stuff that other tools aren't doing. We found it to be really effective, and the AI/ML functionality is really what differentiates them."
"I have never encountered any stability issues with Abnormal."
"What I like about Abnormal Security is that it notifies me if any of my partners or suppliers are experiencing a security breach by analyzing their database and identifying potential cyber threats."
"The features that appeal to me most are the combination of auto-remediation and Detection 360."
"One of the things that I love about them is that the setup and installation are super easy. All you do is give them access to your Microsoft 365 tenant, and through APIs, they are able to do their work. They are doing all this through APIs, so you do not have to install the software and take a month to get it all set up to even see the value of the solution. You could be up and running in less than an hour."
"Ease of use is undoubtedly one of the most valuable features of Abnormal Security."
"Their ability to take things out of the mailbox and catch things much faster than users is excellent."
"If spam or some kind of malicious email gets past Mimecast and gets into our email environment, we can go into Agari and we can search for it."
"It is really important for large companies to have the brand protection that is provided by Agari."
"I am impressed with the tool's discovery capabilities which help me find out who is sending the emails on the company's behalf. I also find the ability to detect and generate reports on phishing emails a valuable feature."
"It comes with a lot of helpful tips for complicated areas."
"We need to be able to whitelist data at the backend."
"The pre-sales cost calculations could be more transparent."
"There is room for improvement with the UI."
"In one of the reports I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go into the device and check. If they could include that file part in the report, without my having to go to the device itself, that would help."
"It would be better if it were more scalable. It depends on the architecture, but we would like to make it more scalable for both data centers."
"The product must provide better malware detection."
"The GUI is sometimes slow to fetch the device report and could be improved."
"About eight months ago, we started to measure the quantity of phishing and spam that we have been receiving, and it has been increasing a lot. That means that protection for our email is not as good as we were expecting."
"One feature I'd love to see is outbound scanning."
"The ideal scenario would be for Abnormal Security to work in tandem with Microsoft to analyze incoming emails."
"I, as such, do not have anything that I do not like or would like to add, but you could argue that because they are doing it API-based, there is a chance that something could slip through temporarily before they are able to pull it out. In theory, it could happen just because of the nature of the system. They are not in line with the delivery of the mail. They are kind of asynchronous, which is a pro as well as a con. If it is synchronous, then I know it would always stop them, but because it is asynchronous, things could get through temporarily or because of some system issues on the Microsoft side or their side. It is the nature of the beast, but it is a little bit of a con."
"When we're working on something as engineers, and we find an idea or a method of doing something that would be greatly improved by doing it another way, there should be an ability for me to click the ideas button, type in an idea that I have, and submit it to a product review team or developers to have them think through the process a little bit more."
"I would like to have the ability to customize the auto-remediation feature."
"The pricing for academic institutions and student mailboxes is challenging."
"There could be room for improvement in enhancing integration with other cybersecurity tools."
"The biggest pain point for us is the lack of support for on-premise email systems."
"The product's user interface is clunky. We have difficulty in finding what we need. I would also like to see automation in the onboarding processes."
"Some customers in the financial sector do not like the cloud solution because they don't want data to be transferred to a US-based cloud."
"The protocol is quite complicated, which may not be something that could be improved, but it would be better if it was simplified."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
Abnormal Security is ranked 9th in Email Security with 8 reviews while Fortra's Agari is ranked 27th in Email Security with 4 reviews. Abnormal Security is rated 9.6, while Fortra's Agari is rated 8.6. The top reviewer of Abnormal Security writes "Provides comprehensive email security management, effective in detecting a wide range of email threats". On the other hand, the top reviewer of Fortra's Agari writes "Helps to detect and generate reports on phishing emails and saves from email compromises ". Abnormal Security is most compared with Mimecast Email Security, Egress Intelligent Email Security, Cloudflare Area 1 Email Security, Cisco Secure Email and Avanan, whereas Fortra's Agari is most compared with Proofpoint Email Protection, Cisco Secure Email, Valimail Monitor and Mimecast Email Security. See our Abnormal Security vs. Fortra's Agari report.
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