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ADP Workforce Now vs Oracle E-Business Suite vs SAP HCM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of October 2025, in the Benefits Administration category, the mindshare of ADP Workforce Now is 3.3%, down from 3.4% compared to the previous year. The mindshare of Oracle E-Business Suite is 3.6%, down from 4.8% compared to the previous year. The mindshare of SAP HCM is 9.7%, down from 13.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Benefits Administration Market Share Distribution
ProductMarket Share (%)
SAP HCM9.7%
Oracle E-Business Suite3.6%
ADP Workforce Now3.3%
Other83.4%
Benefits Administration
 

Featured Reviews

Vineeth John - PeerSpot reviewer
Custom reporting tool with field grabber, easy modules for recruitment and provides numerous options for integration
The complexity is the key challenge with a tool like ADP because it has all the bells and whistles and all the key features you can possibly think of. If it isn't there, there's always a third-party vendor you can integrate that way. But the only issue is that because it's complex, there needs to be some sort of system, at least on the back end, for the admins to understand what leads to what. We expect AI to improve multiple things with HR processes. The most obvious and common one would be the self-service function for employees, like a chatbot to help with FAQs. We are also building an AI tool that can possibly help managers make better talent management decisions. This tool will pull from the performance management tool, the talent profile, and the reports that we generally have to score employees across all different dimensions.
James Balbach - PeerSpot reviewer
Centralizes our enterprise-wide functions but could benefit from cloud migration
We have dealt with customer service, and it was awful. For a system this size, it felt like we were merely buying software from them. They weren't really partnered with us on it. Reporting bugs and getting feedback, as well as having engineers work on issues, was very transactional. There was no real ownership on Oracle's part. During several support cases, it became difficult to determine ownership at Oracle and get status updates. The on-premises Oracle support is not great in my experience, and I think this is true in the industry. We've read about their software as a solution, and theoretically, their SaaS portal support is a lot better.
Bijoykrishna Das - PeerSpot reviewer
Centralized system enhances resource and capital management efficiency
The functions in SAP HCM that I have found most valuable include a bundle of resource management as well as capital management, which is also integrated with payroll and other systems. I also use a payroll processing feature in SAP HCM. The talent management tool in SAP HCM is useful, though it does not provide everything; it is not at the level of some other third-party tools for talent management, but we can still use it. SAP HCM supports our organization's global operations with multi-currency capabilities. The main benefit SAP HCM provides is that we have all the information in one place; it is basically one centralized system with all the information rather than having multiple systems across the organization.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature to me is performance management because we just started using that."
"The most valuable features are the reporting and benefits piece."
"The way that ADP helped us improve our organization is by making the payroll process clean and efficient because if you make a mistake there, you're in big trouble."
"The most interesting feature for me on ADP is the custom reporting tool. It's got something called a field grabber, which makes it so much easier to generate your own custom reports simply by pulling tabs from any feature."
"In my day-to-day work, attendance tracking would be most important. That's because I have a really diverse group of employees, and I have a subset of younger folks who are struggling with their attendance. So, that's the thing that I'm most involved with currently."
"It is a scalable solution."
"The platform is on a private cloud that is fully secure with no way for hacker penetration."
"What we like about Oracle E-Business Suite is that we didn't find any issues with it. In the Indian market, the subscription solutions aren't that suitable, even in terms of the complexity of the regulations, taxes, etc., so that's why we had to go for an on-premise solution that's hosted on the cloud, and we're happy with Oracle E-Business Suite. We also like that Oracle E-Business Suite is quite flexible, and we've also built some bolt-ons and they're working fine."
"The most valuable feature of Oracle E-Business Suite is the customization."
"The on-premise is very similar to the cloud version."
"The integration of the various modules is definitely the most valuable feature for us. Our clients being business-minded, which involves customers and suppliers."
"The initial setup is easy."
"As we have been using this for the past nine years we have had the opportunity to explore the product. Really everything has worked well and all the modules are very good."
"It's quite secure and fast, and we get an end-to-end solution."
"Payroll and online benefits enrollment"
"Payroll processing is my favorite HCM feature, and I like all the SuccessFactors talent modules also. SAP is making good progress on enhancements to the features in the SF modules."
"It simplifies everything for human capital management, and all users can do self-enrollment for leaves and those kinds of things. The employee self-service feature is quite a powerful feature for me. You can install it on your mobile phone or iPad and do your employee service activity there."
"Recently, the localization versions for different countries were increased, and that added value to the solution."
"I think HCM was the most stable for me...It is a very scalable product."
"The feature I like most in SAP HCM is its effectiveness for talent management."
"SAP HCM is a powerful program that can greatly benefit organizations with its comprehensive features and integrations."
"The main benefit SAP HCM provides is that we have all the information in one place; it is basically one centralized system with all the information rather than having multiple systems across the organization."
"The user interface is the solution's most valuable feature. It makes it easy for us to use."
 

Cons

"Its benefits portal could be user-friendly."
"The complexity is the key challenge with a tool like ADP ."
"When I'm not working with the implementation team and I'm just talking to customer service or something, they're just not a lot of help. They don't understand how it works. They'll tell you to do something that I know would affect something else. So, it's less about the software and more about just training their folks to a higher level."
"I would like to see the payroll side improved and there are a few kinks that need to be worked out."
"The ease of developing and creating reports could definitely use some improvement."
"The report functionality is not as good as competitive products."
"We need more user-friendly fast formulas for all HRMS modules."
"Oracle E-Business Suite should be more detailed and user-friendly."
"Oracle E-Business Suite should be more detailed and user-friendly. I should be able to customize the screen or application without needing technical support."
"Technical support is focused on-cloud versus on-premise customers."
"Oracle E-Business Suite's stability could be improved as they have a lot of bugs that need to be fixed."
"Some of my clients report that the overall ease of use could be simplified."
"Movement to the cloud should be supported. Product support still needs to be improved."
"Oracle E-Business Suite is a bit outdated because it's been developed more than ten years ago, and this is an area for improvement. My team is still getting used to the solution, so there could still be some features that have not been enabled or features my team isn't aware of yet. There have been issues with the Treasury module of Oracle E-Business Suite, so this is another area for improvement. My company hasn't decided yet on whether to implement the Treasury module or just go with another solution. Another room for improvement in Oracle E-Business Suite is the design, as it needs to be optimized based on usage patterns. What I'd like added in the next release of Oracle E-Business Suite is the time attribute. The solution still has dashboards being rolled out, so the time attribute could already be there or is still in the process of implementation. I also didn't find much use for the Projects module based on my company's requirements. The integration of Oracle E-Business Suite with the rest of the Oracle tools isn't very tight as well, but it could be because of customizations here in India, where the integrations work seamlessly everywhere, except in India. You'll find gaps because of customizations in India which are very, very irritating. For example, if a procurement is moving in the system then all the data has to move from one module to the other, but in the Oracle E-Business Suite Procurement module, you'll notice breaks or gaps that require you to manually transfer that data, so I'd like this improved in the next release of the solution."
"Scalability can be challenging from a cost perspective. If a company has the budget, they opt for the enterprise level."
"The product significantly improved our organization by automating many processes, which reduced paperwork and provided clearer, more accurate goals and competencies."
"The breadth of functionality offered by SAP HCM comes at a cost."
"The talent modules are lacking in HCM, so I would recommend switching to SuccessFactors for talent management, but HCM excels at time management and payroll."
"The extensibility of the integration could be improved."
"There's still room for improvement. We need end-to-end systems. Only the HR team uses HCM, but employees don't have access to their data. With Employee Central, employees can see their ratings, increment cycles, and other details, making things more transparent."
"Managing changes in applications can be challenging since it complicates testing and unit testing, resulting in longer testing phases. This time-consuming process often leaves little room for actual work."
"The organizational structure visualization could be improved in future releases. The solution has a very poor interface."
 

Pricing and Cost Advice

"The solution is expensive."
"The solution is expensive and everyone complains about the price."
"I know some of what we're currently paying. Most customers would say it's too high, but I don't have a comparison to know that."
"It is expensive."
"The pricing is expensive and I would say it is below average for the value it provides based on the high cost."
"I give the pricing a seven out of ten."
"I would rate the pricing a nine out of ten, with ten being very expensive."
"We pay about $300 a year in order to license the solution."
"The licensing cost of Oracle E-Business Suite is quite competitive. It's quite flexible, so it can be adapted to the requirements of my company. For confidentiality purposes, I'm unable to disclose how much Oracle E-Business Suite costs, but I'm rating its cost as eight out of ten."
"Oracle's pricing is on the higher end."
"This is a highly-priced application and would not be affordable for small or medium business domains."
"Licensing is on a yearly basis. There is an initial cost, and the standard fee is 22% per year."
"USD $100,000 annually."
"This product is more expensive if you compare it to SAP."
"The pricing is not reasonable at all."
"Be careful and guard against future changes in licensing."
"The pricing is around the middle, at a five out of ten. But it depends on the number of licenses. More licenses mean lower per-user costs. You need to understand how to play the volume game and the growth."
"SAP is extremely expensive. The integration costs and customization costs are also a lot."
"In my view, this product is a waste of money for SMB because there are much better products available and licensing is an issue."
"The cost of SAP HCM is high, the license should be reduced. SAP HCM has a lot of hidden costs."
"We purchase the product's yearly license."
"You pay per license. There not any costs in addition to the standard licensing fees."
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Top Industries

By visitors reading reviews
Manufacturing Company
9%
Healthcare Company
9%
Computer Software Company
8%
Financial Services Firm
7%
Computer Software Company
11%
Manufacturing Company
11%
University
7%
Healthcare Company
7%
Computer Software Company
11%
Manufacturing Company
8%
Financial Services Firm
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business43
Midsize Enterprise33
Large Enterprise112
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise6
Large Enterprise39
 

Questions from the Community

What is your experience regarding pricing and costs for ADP Workforce Now?
The licensing is on the pricer side, given that there aren't a lot of other tools out there that are applicable, we j...
What needs improvement with ADP Workforce Now?
The complexity is the key challenge with a tool like ADP because it has all the bells and whistles and all the key fe...
What advice do you have for others considering ADP Workforce Now?
Overall, I would rate the solution an eight out of ten. It's got a lot of features. The reason I'm not giving it a fu...
What do you like most about Oracle E-Business Suite?
It was very easy to integrate the product into our existing infrastructure.
What needs improvement with Oracle E-Business Suite?
Current challenges with Oracle E-Business Suite include certain modules such as Property Manager, which has faced dif...
What do you like most about SAP HCM?
SAP HCM is the one of the best ERP for an organization with a small to large scale business. It has the most efficien...
What do you like most about SAP HCM?
HCM is a very important module that each organization should want to use. It will help any organization to calculate ...
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new expe...
 

Also Known As

No data available
Oracle EBS, OEBS
SAP Human Capital Management
 

Overview

 

Sample Customers

Lawrence and Schiller, The Children's Center, The Kansas City Royals
Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skrill Group Ltd.
Find out what your peers are saying about Workday, Oracle, SAP and others in Benefits Administration. Updated: October 2025.
869,513 professionals have used our research since 2012.