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Adobe Experience Manager vs Atlassian Confluence comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.2
Adobe Experience Manager boosts ROI with ease of use, quick updates, AI automation, scalability, and market-leading analytics.
Sentiment score
6.5
Atlassian Confluence is a cost-effective tool improving time efficiency, knowledge sharing, and quality of life for users.
I have seen a return on investment through reduction in time to market, automation through AI, and the availability of very scalable solutions.
project manager at FedEx
 

Customer Service

Sentiment score
6.6
Adobe Experience Manager support varies, with timely aid for critical issues but inconsistent service based on company size and location.
Sentiment score
6.5
Atlassian Confluence support is responsive but limited, with users often seeking help elsewhere due to cost and complexity issues.
They are attentive to big companies but tend to be negligent towards mid-sized companies.
Managing Partner(Austria) at a integrator with 11-50 employees
There are Adobe engineers, sales representatives, and engineers assigned to Sephora North America.
Digital Asset Specialist at a retailer with 10,001+ employees
For P1 tickets, the resolution time is approximately four hours.
Senior Technical Program Manager /Senior Lead Solution Architech- Product Technology & Gen AI at a insurance company with 10,001+ employees
This team manages all queries and uses various plugins, such as Tempo for time tracking.
Manager QA at [x]cube LABS
The Atlassian technical support team is reachable through different platforms.
Project Manager at a transportation company with 10,001+ employees
 

Scalability Issues

Sentiment score
6.7
Adobe Experience Manager offers scalable, customizable deployment and collaboration, supporting diverse enterprise needs and user roles efficiently with licensing.
Sentiment score
7.1
Atlassian Confluence scales efficiently for diverse organizations, though cloud performance and cost concerns exist; integration boosts flexibility.
You cannot simply add more servers without purchasing the license.
Infra At Idealake IT Pvt Ltd Head at Idealake Information Technology Pvt. Ltd.
Adobe Experience Manager's scalability is excellent, as it reduces infrastructure and maintenance costs.
project manager at FedEx
Adobe Experience Manager can handle numerous projects because more projects can be developed, enhanced, and numerous components can be reused in many projects and published.
Senior Project Engineer at a tech vendor with 10,001+ employees
 

Stability Issues

Sentiment score
7.0
Adobe Experience Manager is stable with high performance, occasionally facing issues with integrations and large user bases.
Sentiment score
7.9
Atlassian Confluence is reliable and stable, despite occasional server-related disruptions, with performance improving consistently over time.
Adobe Experience Manager is a stable tool.
Senior Project Engineer at a tech vendor with 10,001+ employees
Since they are enterprise and have significant digital business coming through the digital medium, the stability of the product is very important.
Infra At Idealake IT Pvt Ltd Head at Idealake Information Technology Pvt. Ltd.
 

Room For Improvement

Adobe Experience Manager struggles with high costs, complexity, and support challenges, needing improvements in flexibility, performance, and usability.
Atlassian Confluence faces criticism for poor search, inadequate editing features, inflexible pricing, and scalability issues for large enterprises.
Technical support could be improved, especially for smaller companies.
Managing Partner(Austria) at a integrator with 11-50 employees
There is a feature missing where if content is created on the UAT environment and needs to be transferred or synced to the production environment, there is no direct way of doing the sync.
Infra At Idealake IT Pvt Ltd Head at Idealake Information Technology Pvt. Ltd.
Many people complain about the price as it's one of the most expensive tools.
Digital Asset Specialist at a retailer with 10,001+ employees
The software does not currently have any kind of AI integration.
Manager QA at [x]cube LABS
This chart used AI to offer users the option to create it based on the data.
Sr Consultant at a tech services company with 10,001+ employees
 

Setup Cost

Adobe Experience Manager is costly but valuable for large enterprises, offering complex licensing and a one-month free trial.
Atlassian Confluence costs vary by users and add-ons, potentially increasing annually, with complex licensing affecting price perception.
For large enterprises, the cost is often comparable with other major CMSs.
Managing Partner(Austria) at a integrator with 11-50 employees
Adobe Experience Manager is expensive compared to competitors.
Infra At Idealake IT Pvt Ltd Head at Idealake Information Technology Pvt. Ltd.
The price is significantly high.
Senior Technical Program Manager /Senior Lead Solution Architech- Product Technology & Gen AI at a insurance company with 10,001+ employees
It streamlines license management and renewal processes, which can otherwise lead to complications or lapses in access.
Manager QA at [x]cube LABS
Money is a factor because Atlassian Confluence is not free.
Project Manager at a transportation company with 10,001+ employees
 

Valuable Features

Adobe Experience Manager offers seamless integration, digital asset management, easy website creation, personalization, and fast delivery through the dispatcher module.
Atlassian Confluence enhances collaboration with customizable templates, content sharing, and secure integration with Jira and external tools.
Feature-wise, I believe the dispatcher module is the best aspect of Adobe Experience Manager.
Infra At Idealake IT Pvt Ltd Head at Idealake Information Technology Pvt. Ltd.
Adobe Experience Manager has made document management smoother because many people use Adobe, making it simpler for me to modify and resend PDF documents.
Founder . Interior Architect & Interior Designer at a university with 5,001-10,000 employees
Adobe Experience Manager increases operational efficiency through centralized assets and reduces time spent searching, editing, and managing files.
project manager at FedEx
This tool provides a single repository for interacting with the entire team.
Sr Consultant at a tech services company with 10,001+ employees
I use Atlassian Confluence for task management and other project management tasks, such as reporting, visualization of tasks, tracking the progress of tickets, and understanding how work is progressing.
Project Manager at a transportation company with 10,001+ employees
 

Categories and Ranking

Adobe Experience Manager
Ranking in Enterprise Social Software
5th
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
27
Ranking in other categories
Enterprise Content Management (7th), Web Content Management (2nd), Digital Experience Platforms (DXP) (1st)
Atlassian Confluence
Ranking in Enterprise Social Software
3rd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
107
Ranking in other categories
Corporate Portals (Enterprise Information Portals) (2nd), Knowledge Management Software (1st)
 

Mindshare comparison

As of January 2026, in the Enterprise Social Software category, the mindshare of Adobe Experience Manager is 3.0%, up from 2.6% compared to the previous year. The mindshare of Atlassian Confluence is 5.8%, down from 10.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software Market Share Distribution
ProductMarket Share (%)
Atlassian Confluence5.8%
Adobe Experience Manager3.0%
Other91.2%
Enterprise Social Software
 

Featured Reviews

reviewer2771634 - PeerSpot reviewer
Senior Technical Program Manager /Senior Lead Solution Architech- Product Technology & Gen AI at a insurance company with 10,001+ employees
Have faced challenges with setup and pricing but have found flexibility and support helpful
Adobe Experience Manager needs more optimization. The frequency of components where we have vitals of a page or an app needs to be optimized because these are heavy Java codes along with some AEM developments. The code language should be optimized or they should have some string functions or web plugins to create a lighter version rather than implementing large amounts of code lines. They should start implementing industry best practices which are not currently offered. We perform our internal development for customization at our own pace. We have multiple frameworks that help us in various ways. We are advancing in terms of AI integration. We have already started our own POCs before Adobe implements these features.
Rabindra K Maharana - PeerSpot reviewer
Sr Consultant at a tech services company with 10,001+ employees
Editing features improve document accessibility
There is a holiday calendar, however, I need to install an app or add something to it. The add-on feature is not readily available or well-documented. Guidance on this should be available in a forum. Recently, I used a feature in another tool—perhaps GitHub—where it helped prepare a chart. It involved listing resources, like having fifteen people in the X team, ten in the Y team, and seven in the Z team. It created a bar chart showing these numbers. This chart used AI to offer users the option to create it based on the data. It was then created on a separate page and made available.
report
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879,371 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
10%
Manufacturing Company
9%
Retailer
7%
Financial Services Firm
17%
Manufacturing Company
11%
Computer Software Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise20
By reviewers
Company SizeCount
Small Business38
Midsize Enterprise26
Large Enterprise52
 

Questions from the Community

What do you like most about Adobe Experience Manager?
It is easy to learn. You don't need to be an advanced Java developer.
What needs improvement with Adobe Experience Manager?
I think Adobe Experience Manager can be improved by making it simpler to use. I do not have anything specific in mind regarding needed improvements. I chose seven because if the app were simpler, I...
What is your primary use case for Adobe Experience Manager?
My main use case for Adobe Experience Manager is to share papers with colleagues and to edit PDF files. I use Adobe Experience Manager to share or edit documents with my colleagues because we work ...
What do you like most about Atlassian Confluence?
The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, controlled documents cannot be edited by anyone else.
What is your experience regarding pricing and costs for Atlassian Confluence?
Money is a factor because Atlassian Confluence is not free. I need to purchase extra components when adding new projects or employees.
What needs improvement with Atlassian Confluence?
Currently, I have no suggestions for improvements. There are no issues with stability or downtime with Atlassian Confluence.
 

Also Known As

Adobe Day CQ5, Ektron Social Marketing, Episerver Content Cloud, Adobe CQ5
Confluence
 

Overview

 

Sample Customers

Metra
Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
Find out what your peers are saying about Adobe Experience Manager vs. Atlassian Confluence and other solutions. Updated: December 2025.
879,371 professionals have used our research since 2012.