Adobe Experience Manager (AEM) Forms vs Appian comparison

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Q&A Highlights
Question: What are areas for improvements for established BPM software tools and vendors?
Answer: Please find our experiences with popular SOA/ BPMN tools: 1. The learning curve to implement seems to be a big deterrent, as users, developers find it as a Major shift from their current ways of implementing solutions. 2. There is no clear governance process, to guide, which steps/ activities/ tasks can be modeled and what should not be modeled. 3. Once a developer gets stuck with an issue, it becomes very difficult to debug as there is not much development level support. 4. Performance of these products and fine tuning is a MAJOR challenge. 5. Issues related to Memory, Objects in Memory are a real problem. 6. Once a Process Step is completed, and then a user wishes to go back and undo that activity, is a challenge. 7. Oracle SOA Suite gives a Vendor based Form Screen for Human Workflow, but most of the applications, would like to create screens based on their application format and technology. This mapping is very important. 8. Users have a requirement to view the contents of the BPMN Editor/ Rules Editor in their custom application, which is not easy to be done. 9. Change Management/ Version Management: For every change, if we create newer versions and deploy, then it is possible that the number of Instances and versions running on the Server will increase which will cause performance and memory issues with the SOA Server. Hope this helps. Regards Vikram Cirigiri Principal Architect,
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  • "BPM done right is a huge value proposition for almost any company, and with Appian's low code rapid development model, the ROI can be huge, while the break-even point should be accelerated tremendously."
  • "It is expensive, but powerful. I would recommend comparing against cheaper licensing products and open source."
  • "Product pricing compared to some of the earlier vendors, like IBM, CA, and Oracle, is quite well-priced. Although, we do feel that as we increase the number of users and the workload increases, we will have to spend more."
  • "We will have to have a dialogue or negotiate a price for future use. To start with, it is a reasonable price. As we go ahead, we will have to make sure the costs are inline with our expectations as we grow our user base and workloads."
  • "It's good value for the price."
  • "I think that if somebody is really serious at looking at business value, then by all means, the product is well worth the value. You get representative business value for the price that you pay for the product, and for the implementation of the product."
  • "The cost depends on the number of users, although I recommend taking an unlimited license."
  • "The solution offers a monthly subscription model. That's what we use. I recall it being about $90 a month. They do have different tiers."
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    Top Answer:Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to… more »
    Top Answer:Appian is actually pretty big on educating its users, including with courses that reward you with certifications. There is a whole section on their company’s website where you can check out the… more »
    Top Answer:We had some issues when we were setting up Appian. It was quite surprising, since this is a low-code tool which, in its essence, means it is meant for business users and inexperienced beginners. So… more »
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    Also Known As
    Adobe LiveCycle
    Appian BPM, Appian AnyWhere, Appian Enterprise BPMS
    Learn More
    Overview
    Adobe LiveCycle is an enterprise document and form platform that helps you capture and process information, deliver personalized communications, and protect and track sensitive information. LiveCycle extends business processes to your mobile workforce and clients, increasing productivity while broadening service access to any user equipped with a desktop, smartphone, or tablet.

    Appian is a unified low-code platform and solution used by businesses to build enterprise applications and workflows. This product adapts to the needs of clients and the technologies they are already using to combine their data in a single workflow and maximize resources. The platform has four main components through which it transforms the work process for companies of various sizes. They are:

    • Complete automation: Through complete automation, companies are able to coordinate and manage employees, existing systems, bots, data, and artificial intelligence (AI) in a single workflow. The solution offers a way to centrally manage all third-party automation vendors as well.

    • Low-code applications: Appian offers the ability to build applications faster with visual development and low-code tools. All applications are ready-made to be suitable for mobile.

    • Low-code data: Appian lets companies source data from multiple types of sources, eliminating the need for data migration. Through no-code and low-code solutions and industry-standard connectors, the platform also eliminates the need for data silos.

    • Enterprise ready: The platform offers options for companies to scale their businesses to an enterprise level without complications.

    Appian is utilized across a diverse set of industries, including automotive and manufacturing, energy and utilities, education, financial services, telecom and media, transportation, retail, insurance, healthcare, and life sciences. The most frequent use cases of Appian are customer journey, governance, risk and compliance, operational efficiency, supply chain, distributed order management, and environmental, social, and governance (ESG) management.

    Appian Features

    Appian has various features that allow users to create solutions for their businesses. These features can be separated into a few groups according to function, including automation, low-code application development, and integrations and data. Some of the most frequently used features of Appian include:

    • Robotic process automation (RPA): Users of Appian can assign software bots to perform rules-based tasks that need to be repeated over a set course of time. This can improve efficiency and performance within an organization while saving human resources.

    • Intelligent document processing: The tool offers a feature for quick and accurate extraction and structuring of data. This can reduce time and costs for organizations because it eliminates the need for outsourcing such services.

    • AI: Appian utilizes artificial intelligence to enhance applications, workflows, and automation. AI is also used to address complex processes and unique situations.

    • Business rules: Organizations can automate and simplify work processes while adhering to their operating procedures.

    • Application development: Appian provides a low-code development feature that allows users to deploy applications over ten times faster than through conventional approaches. This feature not only allows for quick application building, but also applications that run on multiple types of platforms, seamless data integration, and business scalability.

    • Integrations and data: Appian allows for data integration from a wide array of sources without the need for migration. This contributes to easy access to data across systems, real-time data insights, improved user experience, and accelerated development.

    Appian Benefits

    The benefits of using Appian include:

    • The solution ensures seamless organization growth, as it supports various UX patterns, common data schemes, and upgrades, used to facilitate application development on a bigger scale.

    • Appian can increase process speed and deliver applications considerably faster compared to conventional development.

    • The platform is easy to use and suitable for complete beginners to build applications and workflows.

    • Appian offers a variety of design tools that facilitate development and deployment.

    • Appian offers detailed real-time data insight which allows organizations to access relevant information about their processes as they are developing.

    • The solution offers clients the ability to move data between the cloud, on-premise, and hybrid configurations.

    • The platform is easy to optimize, which allows businesses to utilize it according to their personal needs.

    • Appian offers connectivity across web, mobile, email, voice, and chat, providing a multi-channel experience for companies and their clients.

    Reviews from Real Users

    A practice leader - digital process automation at a computer software company values Appian highly because the product is easy to develop, low-code, and has a good user interface.

    Alan G., an advisory board member at Codecon VR, Appian offers a clear application life cycle, easy to learn documentation, and comes with a fundamentals course.

    Sample Customers
    State of Illinois, Department of Human Services
    Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of Tennessee
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm21%
    Government13%
    Computer Software Company13%
    Insurance Company8%
    REVIEWERS
    Computer Software Company33%
    Financial Services Firm30%
    University6%
    Healthcare Company6%
    VISITORS READING REVIEWS
    Educational Organization25%
    Financial Services Firm17%
    Computer Software Company12%
    Government7%
    Company Size
    VISITORS READING REVIEWS
    Small Business12%
    Midsize Enterprise11%
    Large Enterprise77%
    REVIEWERS
    Small Business26%
    Midsize Enterprise15%
    Large Enterprise60%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise31%
    Large Enterprise54%

    Adobe Experience Manager (AEM) Forms is ranked 4th in Customer Communications Management (CCM) while Appian is ranked 4th in Business Process Management (BPM) with 56 reviews. Adobe Experience Manager (AEM) Forms is rated 8.6, while Appian is rated 8.4. The top reviewer of Adobe Experience Manager (AEM) Forms writes "Its flexibility and customization ability. Ease of initial setup and complete set of features to support digital marketing initiatives". On the other hand, the top reviewer of Appian writes "Low resource consumption, easy setup, and stable". Adobe Experience Manager (AEM) Forms is most compared with OpenText Exstream, Smart Communications, Quadient Inspire, Tungsten TotalAgility and FrameMaker, whereas Appian is most compared with Microsoft Power Apps, OutSystems, Camunda, ServiceNow and Nintex Process Platform.

    We monitor all Customer Communications Management (CCM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.