Adobe Commerce vs commercetools comparison

Adobe and commercetools are both solutions in the eCommerce Platforms category. Adobe is ranked #1 with an average rating of 8.0, while commercetools is ranked #22. Adobe holds a 6.2% mindshare in P, compared to commercetools’s 1.1% mindshare. Additionally, 86% of Adobe users are willing to recommend the solution, compared to 100% of commercetools users who would recommend it.

Adobe Commerce

Read 30 Adobe Commerce reviews

4,171 Views
4,129 Comparison Views

86% willing to recommend

commercetools

Read 9 commercetools reviews

486 Views
486 Comparison Views

100% willing to recommend

Adobe Commerce

commercetools

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between Adobe Commerce and commercetools based on real PeerSpot user reviews.

Find out what your peers are saying about Adobe, Salesforce, Shopify and others in eCommerce Platforms.

To learn more, read our detailed eCommerce Platforms Report (Updated: June 2026).

Buyer's Guide

eCommerce Platforms

June 2026

Download the complete report

Helped 900,277 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Adobe Commerce

Ranking in eCommerce Platforms

1st

Average Rating

8.0

Reviews Sentiment

5.2

Number of Reviews

Ranking in other categories

No ranking in other categories

commercetools

Ranking in eCommerce Platforms

22nd

Average Rating

8.4

Reviews Sentiment

4.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2026, in the eCommerce Platforms category, the mindshare of Adobe Commerce is 6.2%, down from 13.8% compared to the previous year. The mindshare of commercetools is 1.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

eCommerce Platforms Mindshare Distribution
Product	Mindshare (%)
Adobe Commerce	6.2%
commercetools	1.1%
Other	92.7%

eCommerce Platforms

Featured Reviews

Andrew Christodoulou

Principal Product Manager at Swoon

Customization supports complex needs, though speed challenges persist

We don't use the reporting tools from Adobe Commerce as we have our own reporting infrastructure. Adobe Commerce can be complex in terms of ease of use, as it's such a large platform. From the development side, you can customize everything, but that does require substantial resources. When working on Adobe Commerce, I would want Adobe Commerce specialist developers. Although it's all built in PHP, and there are many PHP developers, I would want Adobe Commerce specialist developers working on it because they have knowledge about what to customize and more importantly, what's best not to touch. There are always site speed issues with Adobe Commerce. It seems to be an ongoing issue with performance. When comparing it to Shopify, you don't tend to need to worry about that, but with Adobe Commerce, it remains an ongoing issue. Additionally, there are all the upgrades, which can be quite painful, including the regular patches, both on the open-source and licensed version, on-premises. The initial setup for migrating to Adobe Commerce from another e-commerce platform is not straightforward; it's a very big job. The pricing for Adobe Commerce varies dramatically. Quite often, you see their list prices and then you are able to negotiate very hefty discounts. My understanding is that they're moving away from heavily discounting. Although our license where I am at the moment is heavily discounted, I'm hearing that they're trying to move away from that practice.

Read full review

Rachit Patel

Software Engineer at a university with 5,001-10,000 employees

Structured APIs and flexible customization have simplified building full-stack commerce sites

Regarding how commercetools can be improved, I did not find anything that could be better in terms of features for my use case. However, the resources and documentation of commercetools could be clearer so developers can understand the APIs and build websites accordingly. Whatever is needed for my use case, commercetools provides. If the project scales and certain companies require additional changes, you might need customization in Merchant Centers. Otherwise, all the features that are there provide what I needed. Additionally, commercetools could improve how they handle the customer database and orders by consolidating their two separate collections for carts and orders. Once a cart is ordered, it is converted into an order state, and this process could be improved. Furthermore, they could improve the customer collections. When I was using commercetools, there was no AI analytics, but they could add AI features such as product recommendations for specific customers based on their viewership, cart suggestions, and bundle products. These are improvements they could make.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Magento is generally considered to be the most advanced e-commerce program available in the market."

"However, the fact that Magento is so complete, well-supported, and recognized makes it difficult to consider another system."

"We have the ability to resolve service issues since Magento enables us to invest more time in dealing with custom requirements."

"The ecosystem includes thousands of vendors who are providing third-party add-ons."

"It provides AI features, including a tool called Insight for AI-driven product recommendations."

"The platform allows us to easily integrate with service vendors, such as delivery services and payment systems."

"Integrated Payment Gateway International Payment Ready Cash On Delivery and Bank Deposit Email Notifications Integrated Social Media Product Presentation Verify Orders Easy Navigation Personalized Shopping Experience 3rd Party Extensions Showcase your products Advanced Sort and Search Simple Check-out process Secure Shopping SEO Optimized Enable/Disable Products Multiple Stores"

"Magento is very flexible, and it's one of the biggest e-commerce platforms."

More Adobe Commerce pros

"commercetools has positively impacted my organization by improving efficiency, facilitating the integration of new services, and especially development with its microservices architecture, which greatly encourages having new releases and being able to deploy much more frequently and atomically without as many regression errors, because everything is more isolated, which helps significantly."

"commercetools fits into my workflow by providing the best feature, which is the structure of the data, with straightforward APIs, simple data we can control, hundreds of useful APIs, and powerful customizations through the Merchant Center that differentiate it from other e-commerce platforms such as Magento or Shopify."

"Commercetools has impacted my organization positively by allowing us to give a better solution compared to other options."

"Commercetools has positively impacted my organization by providing a great opportunity to increase time to market."

"Earlier, product launch took around seven to eight months, but now it takes less than a month, which is a massive improvement for our clients."

"Everything apart from the previous mention is good; I am impressed with the flexibility and performance of commercetools."

"At this point, the product works flawlessly."

"commercetools is very flexible because it is headless, so with the API, you can connect commercetools easily with other platforms such as AWS, for example, with extension and subscription."

More commercetools pros

Cons

"More technical knowledge is required to keep a Magento website running smoothly compared to many other platforms like OpenCart."

"I am still playing around and trying to catch up with the latest version to understand all the features, but I do feel that its CMS can be much more streamlined. They provide a what-you-see-is-what-you-get editor, which many customers prefer, but based on the implementations that I have done for more than seven years, I have seen that many times, it is run by the marketing team, and they don't find it very comfortable to use. They feel uncomfortable managing and changing the content. As a business user, you need to have at least basic knowledge of HTML, which you cannot expect from all marketing teams. Some companies or organizations have that competency, but many organizations, especially in the Middle East, have a very small team, so it becomes quite difficult for them. This is a common challenge that I have seen across the platforms. Magento is better and easier than Oracle Commerce Cloud, but Shopify is much easier than Magento. A layman or my 10-year-old kid can go ahead and set up a store in Shopify in probably 45 minutes, which is not the case with Magento. Elasticsearch has really been a pain. It takes a toll on the performance. Starting with version 2.4, Magento requires Elasticsearch, which has been causing a lot of serious performance issues. We had a client in the US who was running a promo, and they lost a subsequent number of orders over one and a half hours. They were on the enterprise platform, not open-source. The team had to open a ticket with Magento. Its performance needs to be upgraded, or some kind of guidelines have to be provided for the setup. It looks like even Magento has no clue. When you go through the answers given in the online community, it seems that in spite of having the hardware configurations that they suggest, it is not performing at the optimal level. It should also have a better way to measure performance. Performance measuring has to be much easier. Many times, we see CPU utilization going up and down. We see spikes without any reason. Therefore, we need a better performance management system."

"The solution takes a huge amount of time to complete the root cause analysis."

"The way that Magento is built isn’t the friendliest for this kind of thing."

"The product needs to improve its security. Also, they need to improve B2B features."

"The hardware requirements of the tool should be made better, as it is a solution that is very heavy on the servers, and it makes it expensive to host many servers."

"Magento application consumes gigabytes of RAM when executing heavy processes, and PHP often cannot handle the load."

"There are always speed issues with Adobe Commerce. It seems to be an ongoing issue with performance."

More Adobe Commerce cons

"The issues I encountered with configuring the shipping methods in commercetools relate to the out-of-the-box configuration, where there is a limitation on the number of delivery modes."

"My advice to others looking into using commercetools is that in 2026, I would go with a simpler solution."

"I experienced a challenging moment when commercetools had scheduled downtime, impacting user login and operations simultaneously, which caused significant difficulties for our B2B aspects."

"My experience with the documentation and learning resources for commercetools is that it was not very clear."

"Regarding commercetools' AI capabilities, I think its accuracy and reliability of output were around 40 to 50%. The answer would change when asked the same question repeatedly."

"The main issue is the price."

"Commercetools can be improved in areas such as order management and the checkout process."

Pricing and Cost Advice

"This solution is cheaper than some of its competitors. However, the price depends on which country you are in. In some countries, such as Greece or some Southeastern European countries, the price for the client can be expensive."

"The product offers an open-source version, which is free. There are licensing options for Adobe Commerce's cloud version."

"The price of the solution increased after Adobe acquired Magento. At this point, we know the price of Magento and SAP, and while they may have lower entry tickets, they are ultimately comparable."

"We transitioned from the platform's commercial license to the open-source version, which helped optimize costs without affecting our sales."

"Many implementations were open-source. We also had a couple of enterprise-level implementations, but I didn't have visibility on the licensing cost."

"The cost of implementation is cheap compared to other solutions."

Information not available

See which vendors are best for you

Use our free recommendation engine to learn which eCommerce Platforms solutions are best for your needs.

See recommendations

900,277 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

13%

Computer Software Company

Construction Company

Manufacturing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	23
Midsize Enterprise	3
Large Enterprise	6

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	2
Large Enterprise	6

Questions from the Community

What needs improvement with Magento?

An additional feature I would want to see included in the next release relates to integrating or moving data from one environment to another. There is no automated way to do that, so if we have a p...

See all answers

What is your primary use case for Magento?

My use cases for Adobe Commerce involve projects with specific customers and different industries. Most of them were projects where customers were migrating from either an open-source version of Ad...

See all answers

What is your experience regarding pricing and costs for Magento?

I have experience regarding pricing and costs. Adobe Commerce is not inexpensive. It is not set up for customers with low budgets. Depending on the version you're implementing, the environment will...

See all answers

Ask a question

Earn 20 points

Comparisons

Salesforce Commerce Cloud vs Adobe Commerce

Compared 10% of the time

Shopify vs Adobe Commerce

Compared 8% of the time

SAP Commerce Cloud vs Adobe Commerce

Compared 7% of the time

Oracle Commerce Cloud vs Adobe Commerce

Compared 6% of the time

KIBO B2B eCommerce Platform vs Adobe Commerce

Compared 4% of the time

More Adobe Commerce Competitors

Intershop vs commercetools

Compared 50% of the time

Salesforce Commerce Cloud vs commercetools

Compared 28% of the time

Shopify vs commercetools

Compared 13% of the time

SAP Commerce Cloud vs commercetools

Compared 8% of the time

More commercetools Competitors

Product Reports

Buyer's Guide

Adobe Commerce

June 2026

Download Adobe Commerce product report

Buyer's Guide

eCommerce Platforms

June 2026

Download commercetools product report

Also Known As

Magento, EPiServer Digital Commerce

No data available

Overview

Adobe Commerce offers a modular approach with user-friendly design and open-source adaptability. It provides seamless integration with third-party tools and AI-driven features, making it ideal for businesses seeking customizable and performance-focused e-commerce solutions.

Adobe Commerce, previously Magento, is a powerful platform equipped to handle complex business requirements through its extensive customization options. Its modular framework allows for easy third-party integration and robust functionality. Highly adaptable, it supports both B2B and B2C operations, offering a strong community backing and competitive pricing. While it shines in flexibility and extensibility, it does require improvements in areas such as CRM, accounting functionalities, and performance management. Challenges include a complex CMS, high development costs, and limited developer availability, impacting ease of use and customization setup. The lack of headless architecture also complicates scalability. It provides AI-driven recommendations and integrations with SAP for real-time data management, demonstrating its alignment with enterprise demands.

What are the key features of Adobe Commerce?

Modular Approach: Enables easy third-party integration and customization.
Open-Source Flexibility: Allows for extensive tailoring to fit business needs.
AI-Driven Recommendations: Provides personalized shopping experiences.
Community Support: Offers robust assistance and resources.
Seamless Integration: Compatible with various external tools and systems.

What benefits or ROI can users expect from Adobe Commerce?

Customizability: Easily adapts to unique business requirements, maximizing efficiency.
Performance Focus: Designed for high performance, optimizing e-commerce operations.
Flexibility: Supports diverse business models, including B2B and B2C.
Competitiveness: Offers competitive pricing and strong feature set.
Community Resources: Access to a wealth of knowledge and support.

In fashion, furniture, and technology industries, Adobe Commerce enables businesses to tailor e-commerce platforms for refined customer management and product handling. Its support for SAP integration allows real-time data processing and personalized inventory management setups, catering to small to medium enterprises across e-commerce sectors.

Adobe

Commercetools offers a flexible, API-first eCommerce platform that caters to businesses seeking a scalable solution to manage their digital commerce operations efficiently.

Commercetools is designed for dynamic businesses wanting to enhance their digital presence with a microservices-based architecture. With a focus on headless commerce, it gives businesses unparalleled flexibility to integrate and customize their digital commerce platforms. The platform enables businesses to decouple the frontend experience from the backend processes, enabling seamless integration with third-party applications and services. This flexibility supports the evolving needs of enterprises operating in the digital commerce landscape.

What are the essential features of commercetools?

Modular Architecture: Offers a microservices-based architecture for ease of customization and scalability.
API-First Approach: Ensures seamless integration with external systems and platforms.
Headless Commerce: Separates frontend development from backend operations for tailored user experiences.

What benefits and ROI can users expect?

Reduced Time to Market: Streamlined processes facilitate quicker deployment and upgrades.
Enhanced Scalability: Microservices architecture supports expansion and growth.
Cost Efficiency: Optimized resource allocation reduces operational expenses.

Commercetools is implemented across sectors such as retail, manufacturing, and automotive, providing the flexibility required by these industries to adapt to rapidly changing market demands. Its headless approach allows companies to create unique user experiences tailored to specific industry needs, whether it's a retail company looking to enhance customer interaction or an automotive brand aiming to streamline backend operations.

commercetools

Sample Customers

Magento has over 200,000 customers worldwide, including Bjorn Borg, Heath Ceramics, Harper's Bazaar, Kidstuff, International Military Antiques, Gifts That Gives, and Rovio Entertainment Ltd.

Information Not Available

Find out what your peers are saying about Adobe, Salesforce, Shopify and others in eCommerce Platforms. Updated: June 2026.

DOWNLOAD NOW

900,277 professionals have used our research since 2012.

See our list of best eCommerce Platforms vendors.

We monitor all eCommerce Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.