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Acronis Cyber Protect vs VxRail comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Users report a positive ROI for Acronis Cyber Protect, valuing recovery capabilities despite some financial challenges with bundled packages.
Sentiment score
6.6
VxRail streamlines management, reduces costs, enhances flexibility, and boosts performance, offering significant long-term value and operational efficiency.
 

Customer Service

Sentiment score
6.4
Customer service and technical support vary, with unreliable response times despite valued 24/7 availability and remote access.
Sentiment score
8.0
VxRail customer service is highly rated for dedicated support, though experiences vary; centralized support is particularly appreciated.
I'll give them a nine for how responsive they are in technical support.
Whenever I have a question, they respond very quickly each time.
The support takes too much time to respond to callbacks.
A key area for improvement for VMware would be response time.
The support is all provided by Dell, and it is quite good.
 

Scalability Issues

Sentiment score
7.0
Acronis Cyber Protect is scalable, flexible, and performant, with minor issues affecting on-premise users more than cloud users.
Sentiment score
7.8
VxRail offers scalable solutions for diverse workloads, enabling seamless growth across enterprises with efficient management and quick expansions.
Acronis Cyber Protect is a scalable product.
I would rate it eight on a scale from 1 to 10 for scalability, considering it will be multiple assets.
There are limitations, such as the inability to upgrade from a single to dual CPU in certain configurations.
Scalability is easy with VxRail.
 

Stability Issues

Sentiment score
7.3
Acronis Cyber Protect is dependable, stable, with efficient backups, though updates and UI delays pose occasional challenges.
Sentiment score
8.5
VxRail is highly praised for its stability, resilience, minimal disruptions, and effective updates, earning high customer satisfaction scores.
It ended up being at a point where we actually had to disable some features in order for the client to work through that specific purpose.
The stability of Acronis Cyber Protect is very high.
It is a very stable and mature product, with centralized management and upgrades being perfect for us.
The product is very stable, and I rate its stability as nine out of ten.
 

Room For Improvement

Acronis Cyber Protect could improve user interface, installation, compatibility, performance, support, pricing, and integration for enhanced functionality.
VxRail faces challenges with setup, compatibility, integration, support, and costs, suggesting improvements in automation, pricing, and scalability.
It's only after we discovered there was a compatibility issue with the application that the client was running that we actually had to do a lot of log file shipping to Acronis themselves and getting solutions because of other problems.
Acronis Cyber Protect could be more affordable, especially for us in South America.
The Protect environment should automatically secure the last backup screens to prevent any changes, even by an admin.
It requires a very clean environment to proceed without issues.
The major issue with VxRail is the razoring process, which can only be performed by Dell.
Stabilizing the update procedure further would make it better.
 

Setup Cost

Acronis Cyber Protect offers affordable licensing options, though some find it expensive in large environments, yet valued for capabilities.
VxRail offers bundled pricing suitable for enterprises, balancing high initial costs with long-term savings and flexible payment options.
I would rate the price as nine out of ten.
Purchasing VxRail is quite expensive compared to a simple Dell server.
Previously, the cost was higher, however, recent changes in VMware pricing have reduced it.
The cost varies for us as a large company because we receive special offers from Dell.
 

Valuable Features

Acronis Cyber Protect combines easy interface, backup, and cybersecurity for versatile OS support with centralized management and cloud storage.
VxRail provides seamless upgrades, centralized management, high availability, robust storage, and scalability, enhancing IT operations and performance.
The NASDAQ level CFS level backup is the feature I find most beneficial for our data protection strategy.
This is beneficial because any backup package stored in the cloud is not free, and if it shrinks well, it allows users to pay less for cloud storage.
It also encrypts your backups and makes it safe, so it doesn't get affected with viruses.
Customers prefer the single pane of glass management and integration with VMware, which makes it easier for them to proceed with decisions involving VMware products.
Another benefit is the fully automated upgrade process, which is completed with just one click through the VxRail Manager.
The features of VxRail that we find most useful for our customers include the easy update mechanism and the support for both VMware and hardware.
 

Categories and Ranking

Acronis Cyber Protect
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
122
Ranking in other categories
Backup and Recovery (9th), Cloud Backup (6th)
VxRail
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
132
Ranking in other categories
HCI (1st)
 

Mindshare comparison

Acronis Cyber Protect and VxRail aren’t in the same category and serve different purposes. Acronis Cyber Protect is designed for Cloud Backup and holds a mindshare of 5.8%, down 8.0% compared to last year.
VxRail, on the other hand, focuses on HCI, holds 17.4% mindshare, down 21.0% since last year.
Cloud Backup
HCI
 

Featured Reviews

SameerMogale - PeerSpot reviewer
Encounter challenges in troubleshooting but experience efficient customer support
The application itself is a bit bloated. Although it has a lot of features when it comes to troubleshooting, we don't basically know where to start even though we do give them the log files to troubleshoot they don't give us a proper solution set. So I would say because it's bloated, it's a bit more difficult to troubleshoot where you get certain errors. From my side, on the POC I didn't really need to do much. It's only after we discovered there was a compatibility issue with the application that the client was running that we actually had to do a lot of log file shipping to Acronis themselves and getting solutions because of other problems. So on a day-to-day basis, you don't even maintain it, you just forget about it. You get alerts, but usually in between. It's quite easy to manage. To be honest with you, since I didn't really test that option of Acronis Cyber Protect, it's supposed to make everything feasible and easy to manage but I never got the option of testing it out, so I cannot really say at this stage.
Rami Jadallah - PeerSpot reviewer
Streamline management and integration with seamless upgrades
The primary reasons customers choose VxRail include ease of management, ease of upgrades, and integration with VMware. The hyper-converged infrastructure simplifies software and hardware upgrades. Customers prefer the single pane of glass management and integration with VMware, which makes it easier for them to proceed with decisions involving VMware products.
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Comms Service Provider
11%
Manufacturing Company
8%
Financial Services Firm
6%
Computer Software Company
14%
Manufacturing Company
11%
Government
9%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced
VCE VxRail
 

Overview

 

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda
World Wide Technology Inc, Renault Sport Formula One Team, 8x8 Inc, Brownes, Canadian Pacific, Canopy, Denton, EDF, Unilin, Xerox
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