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2019-05-16T06:50:00Z
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
  • 0
  • 32

What is your experience regarding pricing and costs for Acronis Backup?

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

24
PeerSpot user
24 Answers
GC
Enterprise Support Specialist at teamone technologies pvt ltd
Real User
Top 20
2022-07-20T12:19:19Z
20 July 22

The current subscription model of Acronis Backup compared to other backup solutions is not costly.

VanessaNapa - PeerSpot reviewer
Continuity and Security Specialist at Grupo Business IT
Real User
Top 20
2022-07-14T06:58:31Z
14 July 22

There are monthly fees to use Acronis Backup.

TeerapatWeerupakorn - PeerSpot reviewer
Engineering Specialist at AIS - Advanced Info Services
Real User
Top 20
2022-05-12T12:44:21Z
12 May 22

We have a one-year license for the product, however, I can't speak to the exact cost.

KL
Manager, Information Technology at Genawise Australia
Real User
Top 10
2022-02-08T07:49:03Z
08 February 22

We pay a yearly subscription fee and the pricing is reasonable.

MS
SA at a university with 1,001-5,000 employees
Real User
Top 5
2022-01-12T16:13:01Z
12 January 22

You can expand the license to add more users. If you want more users you have to purchase a license for the capacity. There is a fee for storage space on the cloud. If the solution was less expensive it would be better.

AS
Designer Architect Hardware Solutions at a tech services company with 51-200 employees
Real User
Top 20
2022-01-12T15:25:07Z
12 January 22

We use the free version that provides very basic functionalities.

Learn what your peers think about Acronis Backup. Get advice and tips from experienced pros sharing their opinions. Updated: September 2022.
632,611 professionals have used our research since 2012.
MOHMMED MERAJUDDIN - PeerSpot reviewer
System Admininstrator at a university with 201-500 employees
Real User
Top 20Leaderboard
2021-12-21T10:31:00Z
21 December 21

The license is a perpetual license. The cost is an area for improvement.

JB
Senior Consultant at a marketing services firm with 11-50 employees
Real User
Top 5
2021-12-20T17:54:00Z
20 December 21

We pay a yearly licensing fee. There are no additional costs to the standard license and fees.

Pramod Kurian - PeerSpot reviewer
Chief Operating Officer at pinnacledxb
MSP
Top 20
2021-12-17T09:07:00Z
17 December 21

The price could be more competitive.

CL
General Manager at Comtodo
Reseller
Top 5
2021-11-26T17:56:35Z
26 November 21

The pricing is reasonable. However, it depends on the storage that you use. It would be great to have a package that we can use up to a certain size of the backup, this would allow us to know what the price is going to be up to that capacity. There are a lot of options available. There are additional security options you can add, such as malware protection.

DN
IT Officer at a pharma/biotech company with 501-1,000 employees
Real User
2021-11-09T16:17:44Z
09 November 21

The price is reasonable.

PeerSpot user
Founder Director at a tech services company with 11-50 employees
Real User
Top 5
2021-09-10T11:02:58Z
10 September 21

Its price is quite friendly on the pocket. You need to pay the licensing cost upfront, and then the support charges are on an annual basis.

CL
General Manager at Comtodo
Reseller
Top 5
2021-08-03T19:55:58Z
03 August 21

Our licensing costs are around $1,000 per month and that includes storage. We have around 15 terabytes. Everyone looks for better pricing, but it's not that bad. They have changed the licensing three times since we started working with them. They're looking to make things simple. The idea is to use less license numbers. Then there's the transparency; we pay according to time on the platform and would like to know the cost, but it's not available. We get the invoice and by then it's too late. We need the information up front.

AK
Senior Infrastructure Consultant at FORUM INTERNATIONAL
Real User
Top 5
2021-07-12T15:22:17Z
12 July 21

There is a license required for this solution and it can be on a monthly basis.

Izzat Doleh - PeerSpot reviewer
General Manager at Dynamic Data
Real User
Top 20
2021-05-20T11:38:03Z
20 May 21

We use two different types of licenses for our customers. We have a Cyber Cloud backup license and we have on-premises storage. Both can be useful for our customers. The licensing works in nodes. For example, for every node, you have to purchase a license. If I have an Active Directory or a physical server, and I have Microsoft Exchange with a third server, SQL, I will have to purchase three licenses from Acronis. When compared to Barracuda, the license is based on the device's storage. It is more expensive than Acronis initially, but as the licenses increase with Acronis, Barracuda ends up being less expensive.

JS
Technical Product Manager for IT Managed Services at a tech services company with 5,001-10,000 employees
Real User
Top 20
2021-04-22T17:27:05Z
22 April 21

There is a one-time purchase of the product. After that, users only have to pay renewals on maintenance and support. I like the licensing model. You are paying for very good value. Everything is well balanced. For me, in this case, the pricing is justified. It's worth the price tag.

MOHAMEDTALIB - PeerSpot reviewer
Director at NVIT
Real User
Top 5
2021-02-26T14:32:21Z
26 February 21

The price of the solution is expensive and could be reduced a little.

Sharif Shaikh - PeerSpot reviewer
Senior Operation Executive at a tech services company with 51-200 employees
MSP
Top 20
2020-12-14T06:53:51Z
14 December 20

Licensing fees are billed annually and there are no extra charges.

Mahmoud Al Baik - PeerSpot reviewer
Technical Supervisor at Index IT
Real User
Top 20
2020-12-10T02:30:01Z
10 December 20

This is an affordable product and fits within our customers' budgets.

Pieter Sadie - PeerSpot reviewer
Information Technology Manager at PAV Telecoms
Real User
Top 5
2020-12-08T17:57:07Z
08 December 20

The installation fees are very reasonable and the monthly/annual licensing fees are minimal for the features you get.

VB
Technical Presales - Server & Storage at a computer software company with 51-200 employees
Real User
Top 5
2020-10-21T04:33:54Z
21 October 20

It is very cost-effective for the SMB segment, especially for start-ups and smaller environments. It is cost-effective for on-premises and on-cloud deployments in such environments.

Albert Simon - PeerSpot reviewer
Co-Owner at Angels Dtp
Real User
2020-09-16T08:18:34Z
16 September 20

The cost of updates is less than $100 USD yearly. If you don't update it then there are no additional charges.

CL
Presales (Enterprise Solutions Architect) at a tech services company with 201-500 employees
Real User
2020-07-13T06:55:37Z
13 July 20

The icing on the cake is the price, as it is quite affordable. The pricing is comparable to the newest solution available on the market, Altaro. They are in the same price range. We don't have hybrid because with that kind of licensing required you will incur twice the expenses. They are very supportive of the price, even when your subscription is due and you have not paid they give you a grace period, they are quite understanding and give you that personal touch.

SR
Director of Global Architect at a manufacturing company with 1,001-5,000 employees
Real User
2019-05-16T06:50:00Z
16 May 19

Our licensing fees are on a yearly basis.

Related Questions
Netanya Carmi - PeerSpot reviewer
Content Manager at PeerSpot (formerly IT Central Station)
Nov 17, 2021
How does Acronis Backup compare with Veeam Backup & Replication? Which is better and why?
See 1 answer
17 November 21
Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment is flexible and good for hybrid environments. We evaluated Acronis Cyber Backup before ultimately choosing Veeam Backup and Replication. What did we like about Acronis? It offers a single pane of glass for managing tenants. The backup recovery is fast and reliable. It also supports onsite and offsite backup destinations. The deduplication and incremental backups are fast and powerful. The user interface is easy to use and intuitive. Support is also responsive and good in several languages, with email and live chat support. The integration with third-party products doesn’t work so well and it can be inconsistent on endpoints. There are also frequent changes in licensing models. Veeam Backup and Replication provides security and availability across multiple environments and platforms. It provides continuous data protection and fast and reliable image-based backups. You can protect cloud, on-premises, virtual and Kubernetes workloads. They deliver unlimited capacity for long-term data and object storage. The replication capabilities are very powerful and you can recover instantly for Microsoft SQL and Oracle at file-level recovery. Neither scheduled nor synthetic full backups require regular attention. You can carry out hourly backups, which run pretty fast. Veeam provides immutable storage, too. The data deduplication saves costs by reducing the amount of backup storage required. It can even back up the VMware server VMs. Conclusions Acronis is suited for companies that want to back up a few devices. It can be expensive for small businesses as the license for machines can be pricey. Overall, Veeam is a more complete solution that covers a wide array of environments, even on-premises hardware.
Nurit Sherman - PeerSpot reviewer
Content Operations Manager at PeerSpot (formerly IT Central Station)
Oct 13, 2021
Hi community,  We all know it's important to conduct a trial or do a proof of concept as part of the buying process.  Do you have any advice for our community about the best way to conduct a trial or PoC?  How would you conduct a trial effectively? Are there any mistakes which should be avoided?
2 out of 16 answers
Gary-Cook - PeerSpot reviewer
Alliance Architect at Commvault
06 August 18
I am not sure if this question comes from a vendor or customer so the response is somewhat generic. If you are the technical customer or end user, try to be involved in the process start to end. If possible, be the hands on the keyboard. No better way to understand the solution if you are going to be the user of it in the future. If you are the vendor promoting ease of use, there is no better way to sell your product to the technical team. I have managed a lot of data replication, protection, and archiving POCs. Two requirements always stand out. Success criteria and POC type. As a vendor delivering the POC, you will fail 90% of the time without clearly defining these up front. As a customer, you should have a clear idea about why you are investing your time in POC and what you expect to gain from it. POCs should not be a training exercise. They are a path to purchase a solution for a budgeted project. If you are just kicking the tires, consider the free or self-paced options provided by many vendors. These include on-line labs and downloadable virtual machines or trial software. These cannot be considered a POC in my book. Now the two key components for a successful POC. #1 - Define as a Functional or Performance POC Decide whether you are running a functional or performance-based POC. If you are the vendor, make sure the customer is aware of the limitation of a functional POC in a limited resource environment. Don't allow a Functional POC to become a Performance POC. Been there. Done that. It's never a success. Functional testing is easier. There is no requirement for measured performance so sizing the environment is a minor issue. Just has to be "fast enough" to keep your attention. They usually cover base installation, backup target configuration, agent configuration, test backups and restores, reporting, alerting, etc. Data sets are generally small. It can be executed in a limited environment with virtual machines. Sometimes the vendor can supply access to a remote lab environment such as the VMware vSAN lab. Sometimes it can be delivered as a preconfigured VM downloaded from the vendor. Performance testing is complicated. Speeds and feeds matter. You will not be able to backup your entire live environment so you have to build a test environment to mimic it as close as possible if you are looking for GB/sec measurements. Success Criteria become golden in performance tests. You will be following the recommended hardware configuration supplied by the vendor. #2 - Success Criteria Define clear success criteria and stay with the plan. This will avoid scope creep where testing has no endpoint. A test plan can be extremely difficult to create from scratch. Take the time because it is key to a fair and complete test. It will make you think about the purpose of the test. Most vendors have boilerplate POC documents. They are a good starting point but they almost always focus on the strength of the product. If you are the customer performing comparison testing, blend them into a single document. Some or all of the success criteria should meet the "must have" requirements of a published RFP if it exists. Test criteria should not be too detailed, especially to favor a particular solution UNLESS that is a pass/fail test. Define a start and end date based on the testing requirements. Testing should be sequenced. Test backup of app A, app B, os C.. Don't jump back and forth between Oracle and Sharepoint for example. Complete one, deal with any issues, check the boxes, and move on. DR, Performance, and SLA testing absolutely require detailed planning. Too much to detail in this short response. Imagine a POC where you are faced with "I need to recover my 50 TB Oracle server off-site with an RPO of 5 seconds and an RTO of 5 minutes". In a large POC, you might have regularly scheduled meetings or conference calls for updates on the progress and to deal with issues. Include a site survey covering security and the network configuration, Prepare to deal with fixed IPs, firewalls, ports, Active Directory, etc. Nothing like a backup solution to break a network and bring the testing to a standstill. Make sure you have a clear understanding of the environment. I once had a POC where they were migrating some AD domains that were part of the test infrastructure. Unknown to me. Needless to say, we faced constant failures. Define the hardware and configuration requirements on a per server basis. OS, partition sizes, network, etc. This applies to the backup infrastructure servers and the servers that will be the source of the backup data. Include all the key contacts with access information to servers. Make sure you have ALL the required resources (human and compute) resources available on the start date. For example, you might need help from an Oracle DBA or SME on day 2 to continue the installation. Define a process to modify the plan. I've seen cases where another department sees the shiny new object and wants to jump into testing their app after the plan was approved and tests begin. Plan to deal with this exception in the testing procedure but not deviate from accomplishing the original success criteria. It should be approved by management. Define what is considered critical to the success of the test, what is a nice to have feature, and optionally, what doesn't matter at all. Be specific. Include application versions if it matters. You might judge the test completion as pass / partial pass / no pass or a percentage of how it meets the criteria. Don't use subjective rankings. Add a column next to the test for comments for subjective comments. If you are comparison testing two or more solutions, make sure you can test "apples to apples" across the POC candidates. All vendors should be tested to the same standard. It can be difficult to compare an appliance to an enterprise software solution. The appliance will win the easy to install checkbox but might fail in the ease of expansion category because it requires a new, larger box. Consider the future in a POC, not just how it functions today. For example, you should think about the process to add additional capacity locally or bring on new sites/servers. NOTE: Content here subject to updates if I think of something new or helpful.
MichaelWeimann - PeerSpot reviewer
Director at Infrascale
06 August 18
Was going to write a lengthy response but yours is spot on Gary. I will only add that the front end and back end of every SMART goal is to be Specific and Timely. Document what is important to test and what the criteria for passing are BEFORE you ever take delivery. Then put an expected time for this POC to complete and what would be a successful test. The only other thing I would add is if the vendor is not providing technical resources to drive and/or assist during the POC...don't waste your time. But, if you expect the vendor to devote the resources, you can also expect the vendor to hold you to a purchasing decision when/if everything passes with flying colors.
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