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Buyer's Guide
Hyper-Converged (HCI)
June 2022
Get our free report covering VMware, Hewlett Packard Enterprise, Nutanix, and other competitors of VxRail. Updated: June 2022.
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Conrad Cruz - PeerSpot reviewer
Technical Manager at a tech services company with 5,001-10,000 employees
Real User
It offers us some flexibility, but it could be integrated better with the cloud
Pros and Cons
  • "If we decide to expand, vSAN could offer us some flexibility. We are researching ways to set this up from a new data center, which is located somewhere different from the current location right now."
  • "I would like to see better integration between the cloud and our VMware virtual environment. We only have one virtual environment, which is VMware vSAN. Right now, there is little interoperability with the cloud solution at the moment."

What is our primary use case?

I work at a small company, and we have VxRail. Like Rubrik, VxRail can be upgraded brick by brick. Now we are studying considering deploying another traditional setup comprising a host and SAN Storage. VMware vSAN is a virtual SAN Storage. 

We are planning to expand the resources of our system, including CPU, RAM, and storage. Currently, we are utilizing the basic VxRail setup, which consists of only three nodes, and we're in the process of acquiring another. I'm upgrading because it's at capacity, so we have no choice but to add another node so we can expand the loads for some new applications that we need to employ under the virtual servers. Our expansion to a new data center will add some more capacity to the current setup.

In the end, we could wind up with around six nodes, SAN storage, or flash array storage. But we don't have a definite plan yet. Everything is being drafted at the moment, and we're researching some details on backup solutions and VR solutions. We also have some cloud-based and server-hosted applications from Azure and AWS. So maybe the on-premises solution could involve some VMs or a hybrid backup solution that goes back and forth between the cloud and on-premises. 

What is most valuable?

If we decide to expand, vSAN could offer us some flexibility. We are researching ways to set this up from a new data center, which is located somewhere different from the current location right now.

What needs improvement?

I would like to see better integration between the cloud and our VMware virtual environment. We only have one virtual environment, which is VMware vSAN. Right now, there is little interoperability with the cloud solution at the moment. We are currently researching to figure out if we can achieve that. 

It's possible that we'll need to acquire new infrastructure for the new data center. And for that, we need to consult some architects, whether it's a VMware architect or some AWS and Azure architects. And we could come up with a workable blueprint that to use as a guideline so we can manage our infrastructure.

For how long have I used the solution?

I am new to this company, but I worked with different solutions at my previous company, including vSAN and the traditional VMware vSphere setup. So I've been using vSAN for two years or three years.

What do I think about the stability of the solution?

VMware vSAN is stable, although there's is some room for improvement. 

How are customer service and support?

I've been working with VMware technical support since I had my own company. It's pretty dependable because I used to work primarily with level three infrastructure support. We are the last escalation. I am one of the contact people between the company and the VMware vendor. The final escalations would be working with the vendor itself or some VMware engineer, whether it's vSAN, vSphere, Center, or anything else within the scope of our license.

In my environment right now, we only handle a limited set of VMware products. These solutions are not perfect because we must apply patches and updates to deal with glitches and minor bugs. Byt I think vSAN will be reliable, especially if the after-sales support and engineers are excellent and could help us work seamlessly and comfortably.

How was the initial setup?

Our initial vSAN setup is a backup from Rubrik being thrown up to AWS for Glacier. But in the near term, maybe we could migrate that kind of solution in a more seamless and resilient way. That's what we're considering right now.

What's my experience with pricing, setup cost, and licensing?

VMware is quite expensive compared to Microsoft's Hyper-V. However, when you factor in flexibility and comparability of use, it's reasonable enough. For the high price of VMware, you get seamless operation and manageability. At the same time, I think VMware is lowering the price for its cloud-based solutions. And it's stable enough that some organizations might want to put part of their setup on the cloud and the other part on-premises. VMware's advantage is that they were already preparing for cloud solutions many years ago. 

Which other solutions did I evaluate?

There are several virtual solutions that I have hands-on experience with, including VMware, Hyper-V, and some open source software. I could only compare Microsoft and VMware. VMware is significantly more expensive than Microsoft, but I still prefer VMware because it's manageable and easy to set up.

As a VMware customer, it's hard to judge the value I'm getting for the price in terms of operability and manageability. Then there are other factors, such as the amount of resources used. So when we're evaluating, we're not just looking at the price. We don't want to settle for something cheaper that might cost us some headaches.

What other advice do I have?

I rate VMware vSAN seven out of 10. I prefer a traditional SAN storage solution. Right now, we're only using vSAN for small solutions. At the basic level, it's good enough because it operates the same way as the traditional setup. It's suitable for companies that are starting and might expand in the near future. For those use cases, vSAN is a great choice compared to Hyper-V. It's much easier to maintain. However, I haven't deployed vSAN for a larger configuration.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Zaid Qishta - PeerSpot reviewer
Pre-sales Consultant Engineer at a tech services company with 51-200 employees
Consultant
Top 10
A unified support structure is an important asset; manual upgrades should be automated
Pros and Cons
  • "No concerns regarding the footprint in the data center."
  • "Upgrades are carried out manually."

What is our primary use case?

The current customer for this solution is a service provider currently using private cloud and hoping to become a public cloud provider later on. vSAN starts its customers with private cloud to give them a taste of the technology. Later on they move to implementing public cloud. I'm a pre-sales consultant and we're a partner of Dell. 

What is most valuable?

ReadyNodes is a valuable feature. I'm happy with the fact that you don't have to worry about the footprint in the data center. It takes a very small footprint when compared to other traditional solutions, like the other storage server network solutions. I like the configuration and support, you get one vendor who supports everything; for the software and the hardware, which is excellent because you don't have to worry about multi-vendors where everyone blames the other if something goes wrong. 

What needs improvement?

I think the upgrades could be improved. If you compare it to other HCI solutions, like VxRail, the upgrade process is fully automated whereas on vSAM ReadyNodes it's a bit complicated and we have to do it manually. Finding some way to automate this process to make it a smarter, more perfect solution would be an improvement, it would make the solution more flexible, easier to administer, and would make my life easier.

For how long have I used the solution?

I've been using this solution for two years. 

What do I think about the stability of the solution?

This is a stable solution. 

What do I think about the scalability of the solution?

Scalability requires adding additional nodes but it's not a problem. 

How are customer service and technical support?

Technical support is pretty good. 

Which solution did I use previously and why did I switch?

We previously used the old traditional type of file storage and we switched because there was almost no difference in cost but we got a product with much better features. With this product you get consolidated sales and distribution, so you don't have to worry about multi-vendors. You can open one ticket and you'll get your issue resolved. It's not vendor specific.

Everybody's moving towards this. Everybody is dumping the old infrastructure uploads and moving towards renewal solutions, because it's the basic structure for cloud in the future, for anyone planning to become a cloud provider or build a private cloud.

How was the initial setup?

The initial setup was not particularly straightforward but it wasn't too complex either. It was definitely more complex than other HCI appliances like VxRail. I've implemented both and VxRail is simpler for implementation. It took about a week for the solution to become operational. It depends, of course, on the cluster size. I have two sites with nine nodes per site. Implementation took a week at each site. Most of the maintenance is from the vendor's side. It's only very rarely that I have to interfere directly. We have five administrators working with the solution.

What's my experience with pricing, setup cost, and licensing?

There are two costs that you have to consider before you can compare and you'll find that the HCI is cheaper overall. In a five-year duration, it is cheaper. But when you compare license to license, it is much more expensive but when you think of it, you need to think of the total cost of ownership and your ROI. 

What other advice do I have?

I would suggest that if you don't have the hands-on experience to administer a solution like vSAN ReadyNode then you should consider other options. For example, VxRail is a bit more expensive, but if you don't have the basic knowledge required for vSan then VxRail is an internet solution that provides a much easier interface to manage and to administer.

I would rate this solution a seven out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Albarn Paul Alicante - PeerSpot reviewer
Information Technology Support Specialist at Code Expert Inc
Real User
Top 10
Stable, good pricing and licensing, and useful CDP feature
Pros and Cons
  • "The Continuous Data Protection (CDP) feature is one of the good features."
  • "Its virtual machine tools can be improved. These tools should be enhanced for use in other applications and operating systems, such as Linux."

What is our primary use case?

We use it for SAP products and some other infrastructure applications. We are using its latest version.

What is most valuable?

The Continuous Data Protection (CDP) feature is one of the good features.

What needs improvement?

Its virtual machine tools can be improved. These tools should be enhanced for use in other applications and operating systems, such as Linux.

For how long have I used the solution?

I have been using this solution for three years.

What do I think about the stability of the solution?

It is stable. There is no issue in terms of stability so far.

What do I think about the scalability of the solution?

It is complex to scale. There was a situation where they undersized the memory on one of our solutions. They gave us free memory because they were the ones who sized the memory for the specs.

In terms of the number of users, we have two or three administrators who use it. There are up to 500 concurrent users or the number of users using the hyper-converged infrastructure.

How are customer service and technical support?

They support us in case of technical problems. They also provided a free deployment during a migration.

The level one support is provided by the partner or the integrator. The level two support is handled by the Sangfor teams. Technical support is based in the Asia Pacific region. They provide standard 24/7 support. They are easy to reach. Some of their engineers are Chinese, and there is a communication barrier because of their accents, but on the technical side, they are able to resolve the issues.

How was the initial setup?

Its initial setup is more on the complex side because of our system and company requirements. The deployment took about three weeks.

What about the implementation team?

We have an in-house technical team. Its maintenance is also handled by us. Every six to eight months, they provide updates to fix the bugs that they have encountered. 

What's my experience with pricing, setup cost, and licensing?

It is in the middle range as compared to other hyper-converged infrastructure solutions. There is a three-year warranty on the hardware. 

The license also includes other features. Sangfor has included Continuous Data Protection (CDP) and a built-in firewall with the license. Other top brands, such as VxRail and VMware, require a separate license for such features.

What other advice do I have?

I would recommend this product because of its pricing. It doesn't require a separate license for features such as Continuous Data Protection. 

I would rate Sangfor HCI an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Specialist at a computer software company with 10,001+ employees
Real User
Simple operating system which offers easy installation, a helpful technical support team, and a support portal for quicker issue resolution
Pros and Cons
  • "What's best about Nutanix Acropolis AOS is its simplicity. It's simple to install and simple to understand. The technical support and support portal for this product are both very good and very helpful."
  • "As Nutanix Acropolis AOS is on the expensive side, one of its areas for improvement is the price. It would also be better if it can be integrated with other cloud providers, because currently, it's only for private cloud deployment."

What is most valuable?

What I like best about Nutanix Acropolis AOS is its simplicity. It's simple to install and simple to understand.

What needs improvement?

As Nutanix Acropolis AOS is on the expensive side, one of its areas for improvement is the price.

An additional feature I'd like to see in this product in the next release is for it to have integration with other cloud providers, e.g. Amazon, Azure, etc. Currently, it's only for private cloud, so it would be better if we can benefit from integrating Nutanix Acropolis AOS with other cloud providers.

For how long have I used the solution?

I've been working with Nutanix Acropolis AOS for two years.

What do I think about the stability of the solution?

Nutanix Acropolis AOS is stable, because we used it in a production environment. We didn't choose a test solution, e.g. we installed it in a stable environment.

How are customer service and support?

The technical support for this product is very good. We launched a lot of cases with their support team and we received a lot of help from them. They also have a support portal that contains a lot of articles that help you resolve the issues more quickly.

How was the initial setup?

The implementation process was easy for this product.

What's my experience with pricing, setup cost, and licensing?

Pricing for Nutanix Acropolis AOS is higher. It's expensive. This is also one of the reasons why we were looking into other options.

Which other solutions did I evaluate?

I evaluated VMware and Dell solutions.

What other advice do I have?

I have experience with Nutanix Acropolis AOS, and I have a lot of certification in Nutanix products. I'm a consultant. My customers are enterprise companies. I have a lab where I test the infrastructure before presenting it to a customer.

Nutanix Acropolis AOS is my first hyperconverged solution. The client told our team to search for other solutions, so I did a comparison among three solutions: one from VMware, one from Nutanix, and one from Dell.

My advice to others who may want to use this product is to learn first from the Nutanix University. Nutanix has a great website you can use to be familiar with the basics of the product, then you can do the certification.

I'm giving an eight out of ten rating for Nutanix Acropolis AOS.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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PeerSpot user
Group IT Manager at a hospitality company with 1,001-5,000 employees
Real User
Effective backup and replication, highly stable, and helpful support
Pros and Cons
  • "I have found backup and replication to be useful. We have a 10 megabit line between the data center and our main site. The backup and replication are very good. Additionally, the solution runs on VMware which is a benefit."
  • "The interface is good but takes some time to get used to."

What is our primary use case?

We are in the hospitality industry with 10 hotels, and all the systems are on HPE SimpliVity infrastructure. We have our 10 systems on the infrastructure, such as a huge hospitality application, finance, and material control systems.

What is most valuable?

I have found backup and replication to be useful. We have a 10 megabit line between the data center and our main site. The backup and replication are very good. Additionally, the solution runs on VMware which is a benefit.

What needs improvement?

The interface is good but takes some time to get used to.

For how long have I used the solution?

I have been using HPE SimpliVity for approximately two years.

What do I think about the stability of the solution?

The solution is highly stable.

What do I think about the scalability of the solution?

We do not need to scale the solution because we have purchased it with servers, with two processors, and 750 gigabytes of memory per server. We have everything that we need and do not need to upgrade or scale the server or scale the infrastructure.

How are customer service and technical support?

The technical support is good.

Which solution did I use previously and why did I switch?

When the Dell PowerEdge infrastructure became old we then decided to switch to SimpliVity. We have also used Dell VxRail and all the other solutions that we had upgraded at that time.

How was the initial setup?

The initial setup is a bit complicated. Setting up the networking and other infrastructure can be difficult if you are have not done it before. There are lots of things that you have to take into consideration, and at that time it was quite new to us. The total time it took for everything to work correctly was approximately four days.

What about the implementation team?

HPE did parts of the implementation with us.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is reasonable. We have purchased a five-year license with all the support and upgrades.

What other advice do I have?

My advice to others is HPE SimpliVity It is a very good system, very stable, and has lots of features that we have not seen work well in other systems. All the features work incredibly well with HPE SimpliVity.

I rate HPE SimpliVity an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Hyper-Converged (HCI)
June 2022
Get our free report covering VMware, Hewlett Packard Enterprise, Nutanix, and other competitors of VxRail. Updated: June 2022.
609,272 professionals have used our research since 2012.