ACI Worldwide Global Payments Hub vs OpenText MBPM comparison

The compared ACI Worldwide and OpenText solutions aren't in the same category. ACI Worldwide is ranked #39 in PA , and holds a 0.8% mindshare in the category. OpenText is ranked #38 in BPM , and holds a 0.9% mindshare. Additionally, 100% of ACI Worldwide users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.

ACI Worldwide Global Paymen...

Read 1 ACI Worldwide Global Payments Hub review

423 Views
419 Comparison Views

100% willing to recommend

OpenText MBPM

Read 2 OpenText MBPM reviews

699 Views
657 Comparison Views

100% willing to recommend

ACI Worldwide Global Paymen...

OpenText MBPM

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between ACI Worldwide Global Payments Hub and OpenText MBPM based on real PeerSpot user reviews.

Find out what your peers are saying about Camunda, BMC, Temporal Technologies and others in Process Automation.

To learn more, read our detailed Process Automation Report (Updated: January 2026).

Buyer's Guide

Process Automation

January 2026

Download the complete report

Helped 881,757 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ACI Worldwide Global Paymen...

Average Rating

8.0

Reviews Sentiment

5.3

Number of Reviews

Ranking in other categories

Process Automation (39th)

OpenText MBPM

Average Rating

7.0

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Business Process Management (BPM) (38th)

Mindshare comparison

While both are Process, Business Automation, and Digital Transformation solutions, they serve different purposes. ACI Worldwide Global Payments Hub is designed for Process Automation and holds a mindshare of 0.8%, up 0.1% compared to last year.
OpenText MBPM, on the other hand, focuses on Business Process Management (BPM), holds 0.9% mindshare, up 0.3% since last year.

Process Automation Market Share Distribution
Product	Market Share (%)
ACI Worldwide Global Payments Hub	0.8%
Camunda	15.8%
Temporal	5.8%
Other	77.6%

Process Automation

Business Process Management (BPM) Market Share Distribution
Product	Market Share (%)
OpenText MBPM	0.9%
Camunda	9.3%
IBM BPM	4.1%
Other	85.7%

Business Process Management (BPM)

Featured Reviews

Prabhash Ray

Pre-Sales Consultant at Capco

Robust cloud model support and offers competitive pricing with a pay-per-use model

This solution has a robust cloud model, which it supports, and the pricing is also very competitive in terms of pay-per-use. Right now, it seems like ACI is winning a bit in terms of its pricing model. And then, this solution's time to market. So they are generally the first ones to deploy any regulatory changes.

Read full review

Jaideep MS

Practice Director at a outsourcing company with 51-200 employees

A solution offering good automation capabilities while needing to improve its support and documentation

I think the solution's support could do a better job. I rate the support somewhere around four and five out of ten. There is a hoard of people that they get in touch with while contacting them. So we've done some work with them in the past. I mean, we've been a support partner for a while. But apart from that, in terms of understanding the issues for a particular technology, I think there is a lack of people at their end. So they don't really have many people with them. And by the time we could get hold of the right person, especially for production issues, it's a little too late.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This solution has a robust cloud model, which it supports, and the pricing is also very competitive in terms of pay-per-use. Right now, it seems like ACI is winning a bit in terms of its pricing model."

"Not just the solution's automation capabilities, but we like everything about it since we are more of a system integrator."

Cons

"The initial setup of medium complexity. So, there is room for improvement to make it better."

"The user interface could be better in OpenText MBPM."

"There are shortcomings in the solution's support and documentation part."

Pricing and Cost Advice

"I would rate the pricing a two out of ten, where one is cheap, and ten is expensive."

"On a scale of one to ten, where one is cost-efficient, and ten is expensive, I rate the pricing somewhere between nine and ten since it is a costly solution."

"There is an annual license to use OpenText MBPM."

See which vendors are best for you

Use our free recommendation engine to learn which Process Automation solutions are best for your needs.

See recommendations

881,757 professionals have used our research since 2012.

Comparisons

BMC TrueSight Orchestration vs ACI Worldwide Global Payments Hub

Compared 52% of the time

Vitria BusinessWare vs ACI Worldwide Global Payments Hub

Compared 48% of the time

More ACI Worldwide Global Payments Hub Competitors

IBM BPM vs OpenText MBPM

Compared 16% of the time

IBM Case Foundation vs OpenText MBPM

Compared 14% of the time

Apache Airflow vs OpenText MBPM

Compared 14% of the time

Appian vs OpenText MBPM

Compared 12% of the time

OpenText Process Automation vs OpenText MBPM

Compared 12% of the time

More OpenText MBPM Competitors

Product Reports

Buyer's Guide

Process Automation

January 2026

ACI Worldwide Global Payments Hub report

Download ACI Worldwide Global Payments Hub product report

Buyer's Guide

Business Process Management (BPM)

January 2026

Download OpenText MBPM product report

Also Known As

Worldwide Global Payments Hub

Metastorm BPM

Overview

ACI Universal Payments for a real-time hub is a modern, flexible solution that enables you to deliver consistent, scalable, real-time banking services across a variety of payment types, channels, networks and currencies.

ACI Worldwide

OpenText's MBPM (formerly Metastorm BPM) delivers the insight, power and agility you need to make your vision for business improvement a reality.

OpenText

Sample Customers

Charles River Investment Management Systems, T-Mobile,Time Warner Cable, Thomson Reuters, Fidelity.com, Texas Instruments, Sears, Sabre Holdings, First Data, HP, IBM, Johnson Controls, Jefferies

Kommunales Rechenzentrum Minden-Ravensburg/Lippe (KRZ), Hawksford Group, Gauteng Provincial Government Department of Economic Development, Deutsche Post DHL, Sumitomo Mitsui Banking Corporation, London Underground, Great Clips, Fiat, Rompetrol, Gaston Memorial Hospital, Karolinska Institute, Bachmann, Alliance Healthcare

Find out what your peers are saying about Camunda, BMC, Temporal Technologies and others in Process Automation. Updated: January 2026.

DOWNLOAD NOW

881,757 professionals have used our research since 2012.

We monitor all Process Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.