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ABBYY FlexiCapture vs OpenText Magellan AI-Augmented Capture comparison

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Buyer's Guide
Intelligent Document Processing (IDP)
May 2022
Find out what your peers are saying about ABBYY, WorkFusion, Automation Anywhere and others in Intelligent Document Processing (IDP). Updated: May 2022.
607,127 professionals have used our research since 2012.
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We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
  • "It is not the most expensive solution, but it is also not the cheapest."
  • "I can't speak to pricing. It's a contract signed by upper management."
  • "We are on an annual contract to use the solution."
  • "My client is using RPA Express, which is available for them to use free of charge."
  • "One upgrade took a year to do, from the first server being built to the last bot being migrated. This was because we had to migrate all our existing bots. This is the same process and time frame that we are expecting towards the upcoming upgrade. I will end up spending half a million dollars to do an upgrade."
  • "The solution was not the cheapest, but it was also not the most expensive. Workfusion was very open to negotiating pricing and to working within the objectives of our firm."
  • "As a first-time customer who wants to engage with WorkFusion, not working for my company, then I would want to do a PoC. The cost is prohibitive because they will ask me to get infrastructure with six or seven servers. Then, you must buy a WorkFusion license to do a PoC, which is expensive. I would then have to set up a team to build the PoC and see the benefits. That is very prohibitive."
  • "We have a good deal from WorkFusion. We have an unlimited global licensing deal with WorkFusion. For us, it is a no-worry solution. We can go ahead and use it as much as possible anywhere we need it. If WorkFusion has a different kind of a deal for licensing with others, then their business decisions need to be evaluated based on that."
  • More WorkFusion Pricing and Cost Advice →

  • "For us, the price is reasonable."
  • "The price of this ABBYY FlexiCapture is a bit expensive and the price is based on how many documents have been captured. For example, one or two million captures."
  • "Its price is a little bit high and can be lower. Its licensing is very expensive. I don't remember exactly, but for each page, it is about four or seven cents, which is too expensive."
  • "Most of our customers have purchased an annual license and if you have multiple developers from other companies, you can assign the license on a monthly basis to developers."
  • "It is expensive as compared to UiPath. We pay for the licensing and the page count."
  • "It is more on the reasonable side as compared to the competition that I am aware of. I'm not an expert on pricing schemes for all sorts of things, but when we offer them a solution, we like to say we're agnostic. So, we offer more than one solution when possible. Amongst the ones that we've offered, ABBYY usually is the more reasonable solution on a big scale. On a small scale, they're all pretty similar. As far as I understand, you pay a license for a number of pages, and that's pretty much it. It has just the rate per page, and it decreases as you scale."
  • "Its price should be a little lower. It is a lot higher than the competition, and if they just break the gap a little, then more people might jump onto their product. Their price is definitely a deterrent in the few cases that I remember. They have monthly and yearly options, and if you want, they also have per project and per page options. They do charge extra for different types of installation. They have the standalone, which is pretty straightforward and a lot cheaper than the server installation. Server installation gives you a lot more, and it gives you control over the environment."
  • "The price of ABBYY FlexiCapture is better than some competitors, such as OpenText."
  • More ABBYY FlexiCapture Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:A helpful feature is the analytics capability within WorkFusion. The analytics dashboards, i.e., their Tableau… more »
    Top Answer:The pricing is high. They should have a better pricing structure. It was not easy for me to try out WorkFusion… more »
    Top Answer:It is difficult for non-technical users to use WorkFusion. If we really want to build automation, we definitely need… more »
    Top Answer:The most valuable feature of ABBYY FlexiCapture is the ability to create your own template on the fly. You can train and… more »
    Top Answer:ABBYY FlexiCapture could improve the performance. We are looking for better performance because it can be a lengthy… more »
    Top Answer:We are an implementor and we create solutions for our clients. One of the products that we use is ABBYY FlexiCapture. We… more »
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    Comparisons
    Also Known As
    FlexiCapture
    Learn More
    Overview

    Enterprises in regulated industries, such as banking, financial services, and healthcare, leverage WorkFusion's Intelligent Automation platform to multiply operational capacity and streamline data- and document-intensive processes. As the only automation software provider with deep vertical expertise, WorkFusion offers pre-built solutions for your mission-critical processes, such as customer lifecycle management, insurance claims processing, or patient record management. Because of advanced AI and ML technologies including AutoML, Continuous Learning, Differential Privacy, and Federated Learning, WorkFusion’s solutions yield 95%+ out-of-the-box automation rates for various document types, including fully unstructured sources such as emails or news articles. 

    WorkFusion has been recognized as a Leader in both RPA and Intelligent Document Processing categories and has received the highest ranking for the "Augment Knowledge Workers" and "Document Processing" use cases by Gartner Critical Capabilities assessment.

    ABBYY FlexiCapture is an intelligent platform for capturing meaningful data, relationships and insights from documents, forms, and correspondence to improve business outcomes. It transforms documents into business value by capturing and validating information in any format at its point of need. Intelligently digitizing documents and automating document processes, FlexiCapture helps organizations remove risk and cost while accelerating revenue and driving competitive advantage every day.

    With ABBYY FlexiCapture You Can:

    • Easily remove manual processing friction from document intensive processes
    • Feed content-driven business applications
    • Help your organization focus more on customer service
    • Gain a competitive advantage
    • Leverage customer-provided data to accelerate transactions
    • Easily train the system to use ongoing machine learning for continuous improvements and cost control
    • Reduce your document handling costs

      ABBYY FlexiCapture Includes:
    • Multi-level documents classification: With ABBYY FlexiCapture, AI-based classifiers that are trained automatically help you automate the task of understanding, separating, and routing documents by using the latest machine learning methods.
    • Natural Language Processing: Unstructured documents such as contracts, leases, articles, agreements, and email can be captured with NLP technology. Business processes that require manual data entry can be automated, allowing you to make important document data available quickly in your business applications to save time, money, and labor.
    • Auto-learning: ABBYY Flexicapture’s auto-learning capabilities help to accelerate your time to production and also reduce ongoing system support and maintenance costs. Users train the system to process irregular or flexible document layouts and the administrator is able to retain full control to edit, fine-tune, or discard auto-learning results. Through this process, the system continuously learns and improves based on feedback from users.
    • Advanced document classification: ABBYY FlexiCapture gives you the ability to classify inbound communications by form and content to optimize your organization’s information-driven processes. Deep learning detects every incoming document type and sorts them by appearance or pattern.
    • Image enhancement: Images captured by mobile devices are automatically improved to optimize processing, making it especially useful for documents with complex backgrounds like transcripts, identification documents, and transportation forms. Regardless of image quality or source, ABBYY FlexiCapture offers tools such as auto crop, background whitening, and image quality assessment to create custom enhancement profiles for different image sources.
    • Handwritten ICR: Using advanced ICR technology, ABBYY FlexiCapture is able to recognize handwritten data; The technology can extract handwritten data in fields, marks, or full text in documents such as bills, receipts, medical forms, prescriptions, applications, claims, invoices, and other financial or transportation documents.

    ABBYY FlexiCapture Features:

    • Powerful FlexiCapture functionality in the cloud: You can select the best deployment option that makes sense for your organizational needs; It can be deployed to either cloud or on-premises.
    • Proven security: ABBYY FlexiCapture Cloud has native security features, related both to infrastructure and platform layers.
    • REST API: With ABBYY FlexiCapture Cloud REST API, external systems can upload documents and also receive extraction results, and tight integrations can be done easily with your systems. The REST API feature trains FlexiCapture by providing feedback about result quality, and develops customized verification.
    • Trusted environment: ABBYY FlexiCapture leverages its security and data protection by using Microsoft Azure, ensuring a trusted environment.

    ABBYY FlexiCapture Benefits:

    • Quick start: ABBYY can automatically learn how to classify and extract data from similar documents by simply running samples of routine documents through the system.
    • Accessible anywhere: Companies can distribute and manage relevant business processes across remote locations through a responsive web interface that’s easy to maintain and can be accessed from anywhere.
    • Document classification automation: FlexiCapture offers image, text, or rule-based classification methods that can be combined into a hierarchical system to deliver the greatest straight-through processing performance and reduced manual review. Documents can be classified into different types and variations.
    • Visual model processes: Using ABBYY FlexiCapture, you can build a “digital twin” of your business processes and identify deviations from the ideal process flow to better understand exactly how your processes execute.
    • End-to-end process visualization: Gain greater insight into the flow of your work through the process stages and also visualize the cause of delays and bottlenecks.
    • Reduced time and manual effort: Deliver faster time to value by eliminating manual processes.
    • Customer journey visibility: ABBYY FlexiCapture allows you to discover your customers’ journey and processes to understand challenges and special cases, giving you all the information you need to improve customer satisfaction.
    • Cost reduction: Easily identify improvement opportunities, reducing the cost of process evaluation.
    • Compliance risk management: Ensure compliance obligations by receiving alerts when rules are broken and following up immediately.

    Reviews from Real Users

    "The whole idea of designing your own templates is pretty much the bread and butter of the product, but that's really the best part because you can design flexible templates.” - B.R., IT Consultant at a financial services firm

    "There are a lot of options in ABBYY FlexiCapture, and it is very vast. I have worked with multiple OCR tools, and I found ABBYY FlexiCapture to be the most accurate tool.” - Saamir H., RPA Consultant at a financial services firm

    "The most valuable feature is the ability to scale for big processes. We are able to process 1 million pages a day. Its accuracy is also very nice. It is a good feature that they have. It is an independent platform, which is its biggest advantage as compared to other solutions. It is also very stable and powerful. It is 100% on time.” - Mauricio D., C Document and Data For Automation at PRTi Digital

    AI-augmented capture is a data analytics solution that takes content capture to the next level. Leveraging artificial intelligence (AI), it improves business processes by augmenting capture with institutional knowledge derived through machine learning to automate classification, entity extraction and routing at scale. Information is captured from content in documents and routed to the appropriate workflow, based on context and priority, from the moment it enters the enterprise.

    Offer
    Learn more about WorkFusion
    Learn more about ABBYY FlexiCapture
    Learn more about OpenText Magellan AI-Augmented Capture
    Sample Customers
    Deutsche Bank, Scotiabank, Bank of Montreal, LPL Financial, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial  
    Banque Populaire de l’Ouest, PepsiCo
    Information Not Available
    Top Industries
    REVIEWERS
    Financial Services Firm50%
    Computer Software Company22%
    Manufacturing Company6%
    Recreational Facilities/Services Company6%
    VISITORS READING REVIEWS
    Computer Software Company24%
    Comms Service Provider15%
    Financial Services Firm13%
    Insurance Company5%
    REVIEWERS
    Financial Services Firm44%
    Manufacturing Company22%
    Computer Software Company22%
    Transportation Company11%
    VISITORS READING REVIEWS
    Computer Software Company24%
    Comms Service Provider17%
    Financial Services Firm13%
    Energy/Utilities Company6%
    VISITORS READING REVIEWS
    Computer Software Company28%
    Comms Service Provider17%
    Financial Services Firm11%
    Energy/Utilities Company8%
    Company Size
    REVIEWERS
    Small Business33%
    Large Enterprise67%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise14%
    Large Enterprise69%
    REVIEWERS
    Small Business33%
    Midsize Enterprise10%
    Large Enterprise57%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise14%
    Large Enterprise71%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise17%
    Large Enterprise66%
    Buyer's Guide
    Intelligent Document Processing (IDP)
    May 2022
    Find out what your peers are saying about ABBYY, WorkFusion, Automation Anywhere and others in Intelligent Document Processing (IDP). Updated: May 2022.
    607,127 professionals have used our research since 2012.

    ABBYY FlexiCapture is ranked 1st in Intelligent Document Processing (IDP) with 17 reviews while OpenText Magellan AI-Augmented Capture is ranked 13th in Intelligent Document Processing (IDP). ABBYY FlexiCapture is rated 8.2, while OpenText Magellan AI-Augmented Capture is rated 0.0. The top reviewer of ABBYY FlexiCapture writes "Gives control over what goes through the system, lessens the errors, and saves time to allow the teams to focus on bigger picture things". On the other hand, ABBYY FlexiCapture is most compared with ABBYY Vantage, UiPath, Kofax RPA, IQ Bot and Blue Prism, whereas OpenText Magellan AI-Augmented Capture is most compared with OpenText Intelligent Capture and Automai RPA.

    See our list of best Intelligent Document Processing (IDP) vendors and best Robotic Process Automation (RPA) vendors.

    We monitor all Intelligent Document Processing (IDP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.