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6sense vs Gong comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

6sense
Ranking in AI Sales & Marketing
10th
Average Rating
7.0
Number of Reviews
1
Ranking in other categories
Marketing Intelligence (2nd)
Gong
Ranking in AI Sales & Marketing
1st
Average Rating
9.0
Number of Reviews
12
Ranking in other categories
Conversation Intelligence Software (1st), AI Customer Experience Personalization (2nd)
 

Mindshare comparison

As of June 2026, in the AI Sales & Marketing category, the mindshare of 6sense is 1.2%. The mindshare of Gong is 1.6%. It is calculated based on PeerSpot user engagement data.
AI Sales & Marketing Mindshare Distribution
ProductMindshare (%)
Gong1.6%
6sense1.2%
Other97.2%
AI Sales & Marketing
 

Featured Reviews

reviewer2731680 - PeerSpot reviewer
Cmo at a tech vendor with 501-1,000 employees
Targeted outreach has improved lead conversion but support and AI insights still need work
I think 6sense could be improved by integrating it into more areas where customers are doing research, specifically into AI. A lot of the research today is done on ChatGPT or similar platforms. I am not sure that 6sense picks that up, and it is really important because the bulk is done over there and the fact that we have no knowledge on it in 6sense is a big downside.I have not seen any 6sense AI capabilities whatsoever. Regarding 6sense's AI capabilities, I have not observed any abilities in its AI yet. Can we speed this up? I do not have any other improvements needed for 6sense that we have not already discussed. Better accuracy on the 6QAs, integration with other providers, and getting the AI inside would be beneficial.
Matheus Paschoalin - PeerSpot reviewer
Account Executive (Medium Business) at a computer software company with 1,001-5,000 employees
Call reviews have boosted follow-ups and coaching but still need richer local insights and training
One of the things that I mentioned is the information that Gong has here in Brazil. I think there are other generative AIs that have good information, providing good information about the companies. Gong in this field is a bit not ahead. It has to improve more. One point that I would like to see in Gong in the future would be to have more information about Brazilian companies that could help our life in sales. Gong should be more updated and be more full of information about our specific market. The points that I already mentioned, which are the updates and the information updates that are not really updated, are why it wouldn't be a 10. Another point of not being a 10 is the training that we have from Gong. I've never seen a person from Gong talking with us, giving us training or providing videos or training specific for sales in Gong. It depends on us to navigate in Gong, but we don't have much information and training that I think would be nice for us to have.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"6sense has positively impacted our organization because we have generated more leads, achieved a higher conversion rate by reaching out to the right organizations at the right time."
"The call recording feature is beneficial because it allows me to remember everything from a call, including slides shared, topics discussed, and next steps."
"Gong has positively impacted my organization overall in terms of people not having to carry pen and paper, which they use regularly during meetings."
"Gong has positively impacted my organization by improving efficiency, helping our renewal rate, and enabling us to analyze and share client touchpoints internally to quickly address cross-departmental issues that might affect retention."
"Gong has positively impacted my organization by definitely saving time, as we have a very big focus on utilizing AI."
"Using the AI, Gong summarizes calls, gives notes, suggests follow-up emails, and provides useful statistics like talking time and sentiment scores."
"Gong is totally stable in my experience, I think it is a really nice tool, and I really enjoy using it."
"Gong has impacted my organization positively in a huge way because it gives me insight into what customers are saying, saves me a ton of time by not having to be on calls all day, and really helps direct and influence our marketing based on customer voice and the feedback and questions that come up for the sales teams."
"Gong records all our calls, giving us feedback and creating a central platform for communication within our company."
 

Cons

"The customer support is terrible."
"I would improve the interface for searching themes or words in the history of calls and emails."
"I find that Gong's AI features are still not there yet, especially when it comes to call follow-up or mutual action plans."
"These features might actually exist, but I never really use them since when I did, they weren't great."
"I wish the AI summaries were more accurate, and it would be nice if there were a way to include what a customer says about a specific topic in the AI summary."
"I think there are other generative AIs that have good information, providing good information about the companies. Gong in this field is a bit not ahead; it has to improve more."
"Gong does not integrate well within Microsoft Teams calendars; sometimes the extension gets missed out and it does not get added to the meetings easily, so that is the major drawback that I have seen across."
"Gong can be improved with the follow-up email feature."
"I think the external sharing might need some work, as if Gong had the ability to edit the calls."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
10%
Construction Company
9%
Computer Software Company
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with Gong?
Gong is such a great tool that it's hard for me to give input. I'm fascinated by it, and they always send emails about what has been changed recently. I don't have any suggestions at this time.
What is your primary use case for Gong?
My main use case for Gong has two parts: one is for sending the recording to the client in a secure way, and the other one is to prepare for calls. I go into the account and see what has been done ...
What advice do you have for others considering Gong?
My advice to others looking into using Gong is to go for it. It's really easy to use, the recordings are very good, it has transcripts, and I can ask something about the call, and it will generate ...
 

Comparisons

 

Overview

 

Sample Customers

Cisco, Xactly Corp
Information Not Available
Find out what your peers are saying about Gong, Canva, Asana and others in AI Sales & Marketing. Updated: May 2026.
896,942 professionals have used our research since 2012.