Cisco Meraki Wireless LAN pros and cons

The settings of Cisco Meraki Wireless LAN can be very granular. You can lock down and block devices with the controls. For example, we have four different wireless settings, such as guest, employee, security, and backup. For example, the settings for the employees, if they use laptops, they're required to have certain settings, such as an antivirus installed. If they do not then Cisco Meraki Wireless LAN will not let them connect. This is very good protection because the network works on the bringing your own device(BYOD) principle. It's a BYOD environment now, and you also don't want them to bring infection into the environment because these people are connecting to the LAN via wireless connections. We have to be careful because we're managing it, we have to be very strict with regards to the rules and policies.

It is more robust for me to deploy networks. And because of the field we are in where offices open up and others close, it helps my turnaround time to deploy these networks for the customers.

It is very handy to have a support number to call.

The most valuable features in Cisco Meraki Wireless LAN are that we were able to see all the registered users for each particular WAP, which is a big help. The roaming allows us to have continuous wireless throughout the building. The signal can carry over from one WAP to another. Which is probably the most important feature.

I think the IoT integration is the most valuable. I started applying IoT solutions 12 years ago on location-based services. Aruba had implemented this at the time. So I think the integration, particularly into the applications and stuff, is pretty interesting in Meraki.

The most valuable features are the multiple types of user groupings and access management.

Cloud managed wireless LAN product that's stable and scalable. It's an easy to deploy and easy to troubleshoot solution.

The automatic VMware update is very useful because you don't have to worry about outages and planning for VMware updates. It is very advantageous from a management point of view. The ability to restrict and review the clients connected to each of our segments. Additionally, the solution is easy to use.

Allows for cloud-based management of your Wi-Fi network.

Great architecturally based dashboard and the solution is accessible from anywhere.

The way Cisco Meraki Wireless LAN groups certain things, as far as the devices for either monitoring and or configuring them should be done better. They should be grouped a little bit differently because if I want to configure something, a different setting on an SSID, I have to go to their specific area where I would have thought it should be clumped as a dropdown menu in another area.

Recently I have seen that the Meraki access point, maybe due to congestion, just kicks off my customers, mostly when they are in Zoom meetings or Teams meetings and they have to reconnect.

The licensing model is a terrible idea.

We're are not fully utilizing the features of Cisco Meraki Wireless LAN to know a more in-depth analysis of what areas need to be improved. However, the security could improve. It would be a benefit to be able to lock out particular clients that are trying to connect from outside the building.

The only thing that always causes problems with Meraki is the license. It's a bit of a bugbear with Meraki, and it remains today. So it's an unusual concept compared to the other products in the marketplace, but then it does cause a bit of a nuisance from time to time.

There is a processing limitation when you have multiple SSIDs, above three or four.

Some of their first level support staff does not seem to be well-versed in the solution, so support for Cisco Meraki Wireless LAN needs improvement.

Cisco Meraki Wireless LAN could improve by having more granularity in terms of the data displayed. However, I understand that with Cisco Meraki Wireless LAN, you need to have a compromise point to what are the functions that you're going to provide to the users versus ease of use. More granularity in terms of the data and the things that you can do to the devices would be helpful. For example, when we wanted to make a change, restriction, or segregation within Palo Alto, we can go to the level of detail that we want. The amount of detail provided is amazing, it is very granular. However, it comes with much more difficulty, it requires a technical understanding of the environment compared to Cisco Meraki Wireless LAN.

If you lose connectivity with the controller, your Wi-Fi network is immediately impacted.

When it comes to switching, Meraki lacks categories of features.