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Cisco Meraki Wireless LAN Logo

Cisco Meraki Wireless LAN pros and cons

Vendor: Cisco
4.1 out of 5
Badge Leader

Pros & Cons summary

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Prominent pros & cons

PROS

Cisco Meraki Wireless LAN provides outstanding cloud management capabilities, allowing users to manage their networks remotely from anywhere in the world.
The stability and reliability of Cisco Meraki Wireless LAN are highly regarded, enabling seamless connectivity and minimizing disruptions.
Scalability is a key feature, making it easy for organizations to expand their network infrastructure as needed without limitations.
The security features of Cisco Meraki Wireless LAN, such as Layer 7 protections and centralized security management, enhance overall network security.
Cisco Meraki Wireless LAN simplifies deployment and management processes, offering quick installation and ongoing management efficiency.

CONS

Cisco Meraki Wireless LAN needs improvement in licensing practices to avoid service disruptions upon license expiry.
Security features should be enhanced, including the incorporation of SSL decryption and advanced application control.
Pricing and cost competitiveness require significant adjustments as Cisco Meraki Wireless LAN is considered expensive compared to alternative offerings.
Integration with third-party applications and better compatibility within Cisco's ecosystem demand enhancements.
Technical support quality, including response times and regional support availability, should be upgraded for better user experience.
 

Cisco Meraki Wireless LAN Pros review quotes

it_user72771 - PeerSpot reviewer
Info Sec Consultant at Size 41 Digital
Jun 1, 2017
The dashboard to keep track of 30 or so APs, switches, routers and logs, is invaluable. I liked the UX on this.
PK
Citrix/VMWare/Windows/Office365/Exchange Administrator at a non-profit with 201-500 employees
Mar 18, 2018
This product has allowed us to easily create custom SSIDs for clients and carve out the necessary bandwidth for clients needs.
HL
Network System Engineer at a tech services company with 1,001-5,000 employees
Sep 25, 2018
It improved the installation time.
Learn what your peers think about Cisco Meraki Wireless LAN. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
879,853 professionals have used our research since 2012.
JM
Vice President at Radeon Technologies Ltd.
Mar 12, 2019
Its ability to be cloud-managed is the most valuable feature so if there's a reconfiguration or an issue, we have excellent visibility into the network and we can usually resolve the problem online without having to go onsite.
SeniorTe41ae - PeerSpot reviewer
Senior Tech Support Specialist at a university with 501-1,000 employees
Jun 17, 2019
The management and upgrades are very simple and straightforward.
reviewer1213005 - PeerSpot reviewer
IT Security and Infrastructure Officer at a financial services firm with 51-200 employees
Oct 21, 2019
The solution is very stable. It is a very manageable and secure system.
Ammar_Farhat - PeerSpot reviewer
Head of IT at Hubtech
Oct 21, 2019
The most valuable features are the management tools, including monitoring and reporting.
WM
Senior Product Manager at a tech services company with 1,001-5,000 employees
Oct 25, 2019
The most amazing part is that their Access Points have the ability to connect to multiple conference devices at different times, and it shows you the very in-depth Wi-Fi analytics through their dashboard.
reviewer1213317 - PeerSpot reviewer
Technical Director at a tech services company with 11-50 employees
Oct 22, 2019
We can deploy it and check in on our customers without having an on-site connection or an on-site infrastructure for elderly customers.
it_user887640 - PeerSpot reviewer
Systems Administrator at a financial services firm with 201-500 employees
Oct 22, 2019
The flexibility, since it's a cloud service, is the most valuable feature of this solution.
 

Cisco Meraki Wireless LAN Cons review quotes

it_user72771 - PeerSpot reviewer
Info Sec Consultant at Size 41 Digital
Jun 1, 2017
The error logs need to be much more comprehensive.
PK
Citrix/VMWare/Windows/Office365/Exchange Administrator at a non-profit with 201-500 employees
Mar 18, 2018
I would like to see them improve their support where an assigned engineer can take the case all the way to closure. Usually, you get a different engineer calling regarding the same ticket.
HL
Network System Engineer at a tech services company with 1,001-5,000 employees
Sep 25, 2018
It's performing well, really well. We don't have any issues. We only have issues if there is a lot of rogue APs in the neighborhood and that not Meraki's fault.
Learn what your peers think about Cisco Meraki Wireless LAN. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
879,853 professionals have used our research since 2012.
JM
Vice President at Radeon Technologies Ltd.
Mar 12, 2019
The logging sometimes doesn't give us the granularity needed. Some of the rules are a bit more complicated. The switch ports on the routers are not individually addressable, in the sense that with a switch you can tell what MAC address is on what port but with the security appliances, you can't, which would be beneficial for troubleshooting.
SeniorTe41ae - PeerSpot reviewer
Senior Tech Support Specialist at a university with 501-1,000 employees
Jun 17, 2019
Technical support can be improved, as well as having more detailed capabilities to go without using an API.
reviewer1213005 - PeerSpot reviewer
IT Security and Infrastructure Officer at a financial services firm with 51-200 employees
Oct 21, 2019
In a future release, they should offer a next-generation UTM, where you can manage all items and the network, and have it include a lot of security features like fingerprinting functionality.
Ammar_Farhat - PeerSpot reviewer
Head of IT at Hubtech
Oct 21, 2019
In the future, I would like to see IP telephony in Saudi Arabia.
WM
Senior Product Manager at a tech services company with 1,001-5,000 employees
Oct 25, 2019
We would like to see Wi-Fi 6 support for devices sold in the Middle East.
reviewer1213317 - PeerSpot reviewer
Technical Director at a tech services company with 11-50 employees
Oct 22, 2019
The technical support for Meraki needs improvements made to the waiting times.
it_user887640 - PeerSpot reviewer
Systems Administrator at a financial services firm with 201-500 employees
Oct 22, 2019
There is only one particular thing that needs improvement. Sometimes, for example, when you need to open a ticket, although it's under the umbrella of Cisco, you still need to go to the Meraki support.