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Barracuda CloudGen Firewall vs Microsoft Defender for Cloud Apps comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Barracuda CloudGen Firewall enhances network security and performance with effective spam blocking, easy maintenance, and free upgrade options.
Sentiment score
7.7
Microsoft Defender for Cloud Apps enhances security, reduces costs by 35-45%, and improves uptime with efficient cloud application management.
The biggest return on investment so far has been visibility, knowing what we have in our environment.
As a small team, Microsoft Defender for Cloud Apps allowed us to manage systems with just one or two people.
We have at least saved the costs we had from the Netskope solution this year.
 

Customer Service

Sentiment score
7.3
Barracuda CloudGen Firewall's customer service is accessible and knowledgeable, though support quality varies due to language and documentation issues.
Sentiment score
7.0
Microsoft Defender for Cloud Apps support is generally good, but users suggest faster responses and improved communication.
Barracuda's partner support is better than the majority, and it stands out as one of their strengths.
The overall security has been satisfactory, with no breaches.
The technical support from Barracuda is very good.
Their customer service is pretty good, but it's frustrating to go through three or four channels before reaching the right person.
The support is excellent, and the speed of response is commendable.
There were instances where the engineers were knowledgeable and helpful, but at other times it felt like a ping pong game, with unnecessary transfers until the right person was found.
 

Scalability Issues

Sentiment score
7.8
Barracuda CloudGen Firewall offers excellent scalability and management for various business sizes, though future capacity planning is advised.
Sentiment score
7.6
Microsoft Defender for Cloud Apps offers scalable security, efficiently managing large user bases and app integrations with centralized management.
When positioning into customers, some larger enterprise customers tend to move towards one of the top three: either Cisco, Fortinet, or Palo Alto.
For what I know about the log collector and how much data it can take in, it is super scalable and capable of handling high workloads.
Microsoft Defender for Cloud Apps is very scalable, provided you have the right subscription.
In my experience, Microsoft Defender for Cloud Apps is good enough for small to medium businesses.
 

Stability Issues

Sentiment score
8.2
Barracuda CloudGen Firewall is highly reliable and stable, with effective support and improved performance, despite minor bugs and past issues.
Sentiment score
8.1
Microsoft Defender for Cloud Apps is praised for high reliability, minimal downtime, consistent performance, and swift issue resolution.
We have very few issues with Barracuda Firewall, even in the case of zero-day vulnerabilities.
Version 8.0 had issues, but the newer version 9.0 seems to have improved performance regarding these issues.
I would rate it a ten because I have not experienced any stability issues so far with Defender for Cloud Apps.
I would assess the stability and reliability of Microsoft Defender for Cloud Apps as stable
My impression on the stability and reliability of Microsoft Defender for Cloud Apps is that it is very stable.
 

Room For Improvement

Barracuda CloudGen Firewall suffers from complex usability, unclear manuals, limited reporting, challenging licensing, high pricing, and VPN issues.
Microsoft Defender for Cloud Apps could improve integration, pricing, support, reporting, automation, alerts, and overall user experience across multi-cloud environments.
Integration with AI would be helpful as modern attacks often utilize AI.
It would be beneficial to merge the existing application policy with the main policy into a single unified policy to improve manageability.
Some licensing aspects are challenging; for example, if you're using an active-passive setup, you have to license both firewalls.
For data loss prevention, it would be useful to be able to drill down into the kind of data being transferred over CloudApp.
Defender typically connects to Entra ID, but we have local users on the cloud for database access, SSH, or RDS, and there is nothing produced by Defender regarding those local IAM users.
A significant improvement I would like to see is the integration into a single pane of glass.
 

Setup Cost

Barracuda CloudGen Firewall is cost-effective with transparent licensing, offering significant savings and includes a four-year replacement program.
Microsoft Defender for Cloud Apps is cost-effective within Microsoft 365 bundles, especially for large organizations with discounts available.
The license price of Barracuda CloudGen Firewall is lower than others, and maintenance or support is included.
It is neither the cheapest nor the most expensive option available.
The pricing for Microsoft Defender for Cloud Apps is acceptable.
My organization is currently revisiting pricing, but previously, the cost was a bit expensive, yet comparable to other solutions with similar functionalities and features.
It's not the cheapest, but also not the most expensive, placing it in the mid-level range.
 

Valuable Features

Barracuda CloudGen Firewall offers robust security and seamless integration, ideal for efficient network management with advanced features and centralized control.
Microsoft Defender for Cloud Apps offers integration, threat detection, and management, enhancing security with comprehensive visibility and proactive assessment.
This integration helps secure our data and applications from attackers trying to gain access and detect malicious activity.
The most valuable features of Barracuda CloudGen Firewall include antivirus protection, anti-DDoS, and IPS.
The most valuable features of Barracuda CloudGen Firewall are its next-generation capabilities such as URL filtering and application control.
The ability to sanction unsanctioned apps using Secure Score benchmarking, included in Cloud, is also beneficial.
Microsoft Defender for Cloud Apps is very comprehensive, providing a complete 360-degree view of applications within an organization.
The most valuable features of Microsoft Defender for Cloud Apps include live, up-to-date information, which provided real-time alerts.
 

Categories and Ranking

Barracuda CloudGen Firewall
Ranking in Advanced Threat Protection (ATP)
20th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
39
Ranking in other categories
Firewalls (25th), Software Defined WAN (SD-WAN) Solutions (11th), IoT Security (6th), WAN Edge (10th)
Microsoft Defender for Clou...
Ranking in Advanced Threat Protection (ATP)
14th
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
40
Ranking in other categories
Cloud Access Security Brokers (CASB) (4th), Microsoft Security Suite (12th)
 

Mindshare comparison

As of October 2025, in the Advanced Threat Protection (ATP) category, the mindshare of Barracuda CloudGen Firewall is 1.0%, up from 0.8% compared to the previous year. The mindshare of Microsoft Defender for Cloud Apps is 1.8%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Advanced Threat Protection (ATP) Market Share Distribution
ProductMarket Share (%)
Microsoft Defender for Cloud Apps1.8%
Barracuda CloudGen Firewall1.0%
Other97.2%
Advanced Threat Protection (ATP)
 

Featured Reviews

RobertSmith15 - PeerSpot reviewer
Ensures data security with advanced intrusion prevention and 24/7 monitoring
I rate the initial setup as ten out of ten. It is straightforward to set up a CloudGen file, taking a couple of hours. Once we have the configuration agreed with the customer, the setup and onboarding are completed within a few hours. We receive the box from Barracuda or from our stores, pre-stage it into our network for initial configuration and Soak testing to ensure functionality. The customer can install it at their location, or we do it on their behalf. We run the firewall in simulation mode to observe traffic and ensure service transition is effective. After confirming functionality with the customer, we transition to a live service.
Abdulrahman Muhammadi - PeerSpot reviewer
Integration with existing cloud workflows has simplified compliance and threat detection
Licensing cost is a significant concern. With Defender Plan 1, Microsoft Defender for Cloud Apps comes with a pay-per-use model. Each feature has its own pricing when activated on VMs. For example, the vulnerability assessment has separate pricing, the base model including encryptions has separate pricing, and the compliance features have separate pricing. This applies to each VM and Azure resource individually. It is not straightforward where you can take one license and apply it to everything. Each feature has its own pricing model which can be tedious, as the costs keep accumulating. The only lacking feature currently is XDR (extended detection and response). Apart from that, I have only positive experiences with the whole Microsoft suite, except for the pricing structure.
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Retailer
8%
Government
8%
Construction Company
8%
Computer Software Company
12%
Financial Services Firm
10%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise7
Large Enterprise5
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise10
Large Enterprise18
 

Questions from the Community

What do you like most about Barracuda CloudGen Firewall?
The encryption and the security standards are valuable.
What is your experience regarding pricing and costs for Barracuda CloudGen Firewall?
The license price of Barracuda CloudGen Firewall is lower than others, and maintenance or support is included.
What needs improvement with Barracuda CloudGen Firewall?
The interface of Barracuda CloudGen Firewall is not as user-friendly as others. It is a bit complicated and could be improved. The initial setup can also be complex because it involves navigating d...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What do you like most about Microsoft Cloud App Security?
It does a great job of monitoring and maintaining a security baseline. For us, that is a key element. The notifications are pretty good.
What is your experience regarding pricing and costs for Microsoft Cloud App Security?
At the time of implementation, when the size of our organization was small, it was a more affordable product. Since all our productivity applications were on O365, Microsoft Defender for Cloud Apps...
 

Also Known As

Barracuda NextGen Firewall, Barracuda CloudGen Firewalls
MS Cloud App Security, Microsoft Cloud App Security
 

Overview

 

Sample Customers

ARZ, Bauer, CBCX Technologies, Diamant-groep, Eissmann Group Automotive, European Youth Olympics, Exalo Drilling, FineLine Technologies, Geocell, Grimaldi, Infront Sports & Media, Odlo, Schenker Deutschland AG, Tilak, Verbandsgeneinde Zell, Conservas El Cidacos S.A., Institute for Emergency Medicine and Medicine Management, Erwin Muller GmbH, Info-Tech: NGF is Champion, Schoellerbank, IZB Informatik-Zentrum, RHI AG, Berglandmilch, Antenne Bayern, Sanochemia
Customers for Microsoft Defender for Cloud Apps include Accenture, St. Luke’s University Health Network, Ansell, and Nakilat.
Find out what your peers are saying about Barracuda CloudGen Firewall vs. Microsoft Defender for Cloud Apps and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.